List of the Top 6 HIPAA Compliant Messaging Software for eClinicalWorks in 2025

Medsender offers a comprehensive automation solution for healthcare, featuring HIPAA-compliant faxing, emails, SMS, forms, and signatures, all effortlessly integrated into your electronic medical records (EMR) system. Utilizing cutting-edge artificial intelligence, it streamlines processes by securely managing incoming faxes through a cloud platform that sorts them automatically to the appropriate staff and patient charts. Patients benefit from an easy-to-use interface for filling out forms and sending notes, further enhancing communication and efficiency. With a simple one-click setup, there's no need for traditional fax machines, and Medsender's compatibility with all major EMRs, along with ongoing integration developments, ensures flexibility. Additionally, it can function independently of an EMR, allowing for versatile usage across various healthcare environments. By leveraging the latest AI advancements, we help you minimize repetitive tasks and unnecessary busy work, providing peace of mind. Currently, Medsender successfully handles over 5 million pages of patient data while maintaining an impressive uptime of over 99.9%. This commitment to reliability and efficiency makes Medsender an invaluable asset for healthcare providers seeking to enhance their operational workflows.

QliqCHAT Secure Texting serves as a real-time, secure communication platform that adheres to HIPAA regulations, enabling seamless interaction among all members of a healthcare team and fostering effective collaboration centered around patient care. This platform effectively eliminates the communication barriers that exist between physicians, nurses, patients, and caregivers. Developed by QliqSOFT, this innovative multimodal healthcare communication and automation platform integrates personnel and technology across both in-person and digital care settings. The user-friendly and customizable nature of the platform not only optimizes administrative workflows but also improves patient interaction by featuring smooth EHR integration, conversational AI capabilities, and language translation services. For over ten years, QliqSOFT has empowered healthcare institutions to maintain real-time, HIPAA-compliant communication among medical professionals and patients, while also automating standard clinical tasks that alleviate the workload on staff and transform their work processes. With their solutions, QliqSOFT has enabled more than 1,000 healthcare organizations to achieve substantial returns on their investments, ultimately enhancing the overall efficiency and effectiveness of healthcare delivery systems. By continuing to innovate and adapt, QliqSOFT remains committed to improving healthcare communication and patient outcomes.

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platform™ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrock™, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

OhMD provides the fastest and most straightforward way to connect with both patients and your team. It enables patients to communicate easily via text without the need to download any apps, while simultaneously giving your staff tools that can save them significant time each day. This cutting-edge solution effectively minimizes appointment cancellations, as patients value the efficient communication it offers. OhMD is an excellent option for facilitating interactions between patients and teams within a framework that is compliant with HIPAA regulations. By offering the convenience of texting and video features without requiring app downloads, you can eliminate the hassle of phone calls, voicemails, and the frustrating game of phone tag. Furthermore, it enhances communication among colleagues, care teams, and referring providers through its HIPAA-compliant texting platform available across iOS, Android, and web platforms. With the implementation of effective texting, the tedious cycle of phone tag and voicemail messages can be replaced, leading to improved patient care. Also, for those looking to optimize their usage of OhMD and efficiently store all patient communications within their electronic health records, we provide over 50 EHR integrations that ensure seamless interoperability, allowing for a holistic approach to patient management. This functionality not only streamlines processes but also enables healthcare providers to dedicate more time to patient care rather than administrative responsibilities. Ultimately, OhMD transforms communication in healthcare, making it more effective and responsive to both patient and provider needs.

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

The CareEco Engine stands out as a cutting-edge, data-centric AI platform designed to thoroughly analyze patient medical histories in line with AMA standards, revealing potential care opportunities. By employing automated communication methods such as SMS and email, CareEco simplifies the appointment booking process directly from patients' mobile devices. This fluid approach not only increases the number of appointments scheduled but also leads to better health outcomes for patients, enhanced experiences, and greater revenue for healthcare providers. With features like automated messaging, a user-friendly scheduling interface, and a secure payment system, CareEco enables patients to effortlessly arrange and settle their appointments. As a result, healthcare staff can focus more on delivering quality patient care instead of getting bogged down by administrative duties. Moreover, by fostering active patient engagement, CareEco helps to keep patients within your healthcare ecosystem while making essential medical services more accessible through streamlined scheduling. Ultimately, CareEco transforms the patient experience in healthcare, making it more user-friendly and available than it has ever been before, thereby setting a new standard for patient interaction.