List of the Top 4 HIPAA Compliant Messaging Software for ModMed in 2026

Medsender offers a comprehensive automation solution for healthcare, featuring HIPAA-compliant faxing, emails, SMS, forms, and signatures, all effortlessly integrated into your electronic medical records (EMR) system. Utilizing cutting-edge artificial intelligence, it streamlines processes by securely managing incoming faxes through a cloud platform that sorts them automatically to the appropriate staff and patient charts. Patients benefit from an easy-to-use interface for filling out forms and sending notes, further enhancing communication and efficiency. With a simple one-click setup, there's no need for traditional fax machines, and Medsender's compatibility with all major EMRs, along with ongoing integration developments, ensures flexibility. Additionally, it can function independently of an EMR, allowing for versatile usage across various healthcare environments. By leveraging the latest AI advancements, we help you minimize repetitive tasks and unnecessary busy work, providing peace of mind. Currently, Medsender successfully handles over 5 million pages of patient data while maintaining an impressive uptime of over 99.9%. This commitment to reliability and efficiency makes Medsender an invaluable asset for healthcare providers seeking to enhance their operational workflows.

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.