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QuickService
KJW Technologies
Revolutionize service management with tailored, mobile-centric efficiency.
QuickService is a cutting-edge, mobile-centric software platform specifically designed for field service management, developed by professionals with substantial expertise in the industry. This platform effectively tackles the common obstacles encountered by service-based businesses aiming to revamp their operational workflows through automation. By embracing QuickService, your service organization can witness immediate improvements such as enhanced customer support, increased technician productivity, elevated office efficiency, and reduced operational costs. Furthermore, it supports the expansion of your marketing and sales efforts while streamlining business management, which promotes more effective time allocation. In contrast to conventional software solutions, we provide tailored services that allow for customization of the system to fit your specific needs. QuickService is recognized as the most affordable field service software, as it requires no installations or downloads and can be accessed from any location with internet access. The platform boasts a clean and intuitive web interface while being sufficiently powerful to satisfy the demands of even the largest enterprises, guaranteeing that you are equipped with the necessary tools for success. With QuickService, you can revolutionize your service operations, leading to exceptional improvements in efficiency and productivity in the long run. This innovative approach not only enhances daily tasks but also positions your organization for sustainable growth and success.
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ServicePower
ServicePower
Empowering field service excellence through innovation and connectivity.
ServicePower stands as a premier provider of field-service management software on a global scale. Our mission is to enhance customer satisfaction while optimizing operational effectiveness. Renowned organizations in the field-service sector, including GE Appliances, LG, Electrolux, and Siemens, place their trust in ServicePower. We uniquely offer a SaaS platform that enables companies to seamlessly oversee both contracted and in-house technicians. Additionally, ServicePower provides a comprehensive managed network of service providers that can deliver field services even in remote areas of North America and Europe. With our integrated suite for field service management, you can ensure a quicker and more efficient response to your customers' needs. The self-service consumer portal we provide not only empowers customers but also enhances their experience with immediate updates on job status and the location of field workers. Furthermore, our two-way communication feature significantly boosts transparency throughout the entire service lifecycle, ensuring customers are well-informed no matter their location. Ultimately, our commitment to innovation in service management helps businesses thrive in a competitive marketplace.
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Astea Alliance
Astea International
Transforming service management for enhanced efficiency and satisfaction.
The latest version of Alliance harnesses the expertise of two leading figures in the service management field, providing a field service software solution that aims to elevate customer satisfaction, drive business growth, enhance brand reputation, and improve client retention. This comprehensive platform covers all aspects of the service lifecycle, offering an integrated system that encourages data sharing among team members while ensuring transparency across various departments. It allows for a smooth transition through the various stages, from sales to service execution, invoicing, and reporting, creating a cohesive operational workflow. Furthermore, the modern, web-inspired user interface (UI) empowers employees to streamline their tasks by focusing exclusively on the critical information pertinent to their responsibilities. As a result of these improvements, organizations can anticipate not only heightened operational efficiency but also a more unified approach among their teams toward achieving shared objectives. Overall, this innovative solution is poised to significantly transform the service management landscape.
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Total Office Manager® is a comprehensive service management software solution that has received accolades for its extensive capabilities. Designed specifically by contractors for their peers, it encompasses features such as accounting, certified payroll, and job costing. Additionally, it offers GPS tracking alongside robust field service management applications. The mobile component, Aptora Mobile II®, has undergone a complete redesign, enhancing user experience significantly. This updated software seamlessly links your smartphone or tablet, which operates on a browser, to your Total Office Manager®. As a result, users can manage their operations more efficiently and with greater convenience than ever before.
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Fieldpoint
Fieldpoint
Maximize efficiency, streamline operations, and enhance service today!
Fieldpoint’s cutting-edge field service management software equips you to improve efficiency, streamline processes, and enhance the overall service management experience significantly. By facilitating seamless integration with your ERP and accounting systems, it guarantees an exceptional user experience while unlocking vital productivity needed for your company's expansion. Recently, the software has been upgraded with advanced mobile functionalities that bolster daily operations throughout your organization. Specifically tailored for enterprises, Fieldpoint’s solution is designed to amplify productivity, boost revenue, and elevate customer satisfaction levels. It skillfully manages intricate service demands, fluctuating schedules, and a high volume of field activity. Users can automate, oversee, monitor, and fine-tune their field service operations to meet unique requirements. The software is further enhanced by a powerful mobile application that allows field technicians and service managers to access essential information both online and offline. Among its many standout features is Fieldpoint's robust API and pre-configured integrations, which enable seamless connections with various systems. This all-encompassing strategy empowers businesses to remain agile and responsive in today’s rapidly evolving landscape, ensuring they can adapt to new challenges and opportunities as they arise.
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Ascente
Compusource
Streamline operations, enhance efficiency, and boost business growth.
Ascente offers a holistic range of software solutions that seamlessly combine Operations and Accounting functionalities with specialized applications designed for the Service Management industry, which includes Plumbing, HVAC, Food Service, and Refrigeration sectors. By consolidating management of HVAC services, plumbing, refrigeration, and construction contracting into a single service contractor software platform, Ascente not only optimizes operations but also improves overall efficiency, leading to significant savings in both time and financial resources. The inclusion of mobile technician software alongside various Operations and Accounting tools serves to further enhance productivity levels. Our comprehensive offerings meet all your business needs, allowing you to focus on managing projects rather than dealing with IT issues, which guarantees an efficient workflow. Specifically designed to cater to a wide range of service contractor businesses, the Ascente Service Contractor software proves to be a flexible resource for industry experts. Ultimately, choosing Ascente is a strategic investment that equips your business to excel in a competitive landscape. Furthermore, this commitment to innovation positions you favorably for future growth and success.
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JobArmer
JobArmer
Streamline operations and enhance cash flow effortlessly today!
JobArmer sets itself apart as a specialized tool for field service management, specifically tailored to meet the needs of various service industries such as HVAC, plumbing, electrical services, landscaping, and lawn maintenance. This comprehensive platform is designed to improve and optimize different aspects of business operations, establishing itself as a crucial asset for professionals working in these diverse fields.
One of the standout features of JobArmer is its emphasis on efficient payment processing, which allows businesses to enhance their cash flow by providing clients with immediate online payment options. This functionality not only ensures faster payments but also significantly improves the overall customer experience, an essential factor for industries like HVAC and landscaping.
Moreover, the platform's integrated solution stands out as a major feature, offering a unified software system that simplifies scheduling, dispatching, and a variety of other essential tasks. This flexibility makes it an invaluable resource for companies in plumbing, electrical work, and numerous other service-driven sectors, enabling them to function more effectively in a competitive environment. Additionally, JobArmer's ongoing updates and improvements guarantee that users can access the most advanced technology and features, helping them maintain a competitive edge in their respective markets. Ultimately, JobArmer's focus on innovation and user satisfaction solidifies its role as a leader in field service management solutions.
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IFS Field Service Management (FSM) is recognized as a premier solution specifically designed for managing field service activities within large enterprises. Its extensive suite of features aims to optimize resources effectively across the complete service lifecycle. Among its key functionalities are a contact center, management tools for contracts and warranties, oversight for knowledge and projects, as well as enhanced planning and scheduling features. Furthermore, the platform includes mobile capabilities, dedicated portals for customers and partners, billing systems, and inventory management for service parts, along with mechanisms for handling returns and repairs. This all-encompassing support structure not only improves operational efficiency but also elevates the quality of service delivery, ensuring that organizations can meet their clients' needs effectively. Overall, IFS FSM empowers businesses to streamline their field service processes while consistently exceeding customer expectations.
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ServiceMax
PTC
Revolutionize field service with integrated solutions for efficiency.
ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.
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Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.
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SAMPro Enterprise
Data-Basics
Streamline your field service operations with powerful efficiency.
SAMPro Enterprise serves as a comprehensive software solution tailored for field service operations, catering to HVAC, plumbing, electrical, mechanical, and various specialty service contractors, in addition to national maintenance organizations. Functioning as an ERP system, SAMPro Enterprise encompasses numerous features such as scheduling and dispatch, work order management, and service billing. Furthermore, it provides tools for document management and credit card processing, enhancing the efficiency of service operations. This suite is designed to streamline workflows and improve overall business performance in the field service industry.
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Explorer Shafers
Explorer Software Shafers
Streamline operations, enhance efficiency, empower your business success!
Shafers optimizes every element of your business operations, such as dispatching, procurement, payroll, and financial management, enhancing their efficiency and ease of use. Our service management solution brings all your critical data together in one place, enabling you to focus on what really matters for your business. With mobile invoicing capabilities, there’s no need to wait for payments; technicians can create invoices on-site, collect credit card details, and securely transmit payments to the back office without delay. In contrast to many software firms that rely on outsourced support, Explorer takes pride in having an in-house support team of seasoned experts who understand both the software and the Service Industry intimately. We provide assistance across all North American time zones, and our maintenance clients enjoy free software updates, guaranteeing they always have the latest features and improvements. By accelerating your response to customer inquiries and streamlining the process, you can significantly cut down on wait times and reduce frustration for both you and your clients. Our dedication to outstanding service is geared towards empowering your team and enhancing the quality of your customer interactions, ultimately fostering stronger relationships with your clientele. This comprehensive approach not only boosts operational efficiency but also positions your business for long-term success.
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Optsy
Optsy
Streamline your operations, boost revenue, and simplify management.
User-friendly tools streamline the process of saving time, money, and maintaining your peace of mind. They eliminate the complexities of field service management tasks, whether you're at work or on the go, enabling you to boost revenue with reduced effort. Optsy's field service management software is adaptable and can be tailored to meet the specific requirements of your business. It empowers both your office personnel and field teams to instantly create and modify schedules, handle accounting tasks, generate custom reports, and much more, all within a single program. You have the flexibility to choose between cloud-based or self-hosted solutions to manage your data according to your preferences. An expert from Optsy will assist you with complimentary onboarding to ensure that the software is accurately configured and optimized for your business right from the start. This level of support helps to ensure a smooth transition and maximizes the software’s potential for your operations.
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Successware
Authority Brands
Empowering contractors to streamline operations and boost profits.
Created by contractors specifically for their peers, Successware is an all-in-one software solution designed to assist in the management and expansion of home service companies. This integrated mobile and back-office platform not only aims to boost your company's income but also seeks to lower operational costs while alleviating the pressures of business management. With its user-friendly interface and robust features, Successware empowers contractors to focus more on their craft and less on day-to-day administrative tasks.
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HVAC-Calc
HVAC Computer Systems
Effortless heating and cooling calculations for your home.
The system seamlessly calculates both Heat Loss and Heat Gain, while also offering assistance in sizing Furnaces and Air Conditioners. It includes features for Duct Sizing and Hot-Water Baseboard sizing, complemented by intuitive screens for inputting your home's specifications. By simply adhering to the numbered instructions on the display, users can navigate through the process with ease. On-screen help is conveniently accessible whenever required, guaranteeing that support is always just a click away. The cutting-edge Think Ahead technology not only predicts your subsequent actions but also saves you precious time. All construction information is presented in straightforward language, removing the hassle of deciphering code numbers or engaging in tedious scrolling. Moreover, the program caters to Mobile Home load calculations and provides clear error notifications that do not disrupt your preferred method of data entry. This smart technology automatically identifies the correct construction type based on your past selections. Additionally, users can effortlessly survey their entire home structure at a glance, which helps in detecting any missing elements and ensures a thorough planning process. With these capabilities, the program enhances user experience and efficiency, making home heating and cooling calculations more manageable than ever.
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Call2Field
RedZebra Software
Experience seamless productivity with our innovative web platform!
After weeks of rigorous testing, we are excited to unveil the newest version of Call2Field! Our cutting-edge web platform, dubbed ‘Call2Field Online,’ allows users to conveniently access the software directly from their web browsers. You will enjoy the versatility to modify its size, resolution, and zoom level, along with the ease of managing multiple tabs at once. Moreover, we have introduced a sleek, modern interface designed to elevate user engagement. The Call2Field Mobile application has also received a major upgrade behind the scenes, utilizing advanced device-side technologies to keep pace with the latest browser developments and enhance data storage capabilities. Among the new features is a ‘Clear Data and Cache’ option found in the settings menu, while the Time Entry section now offers a specific space for managing Expenses. Additionally, users can switch to Offline Mode to download necessary background codes, which will still need periodic updates. We have also enhanced the Customer Portal to enable multi-equipment functionality, allowing Call Finder to search and yield results for several pieces of equipment across both Calls and reports, greatly improving the application's overall efficiency. This latest update is set to provide an even better experience for all users, ensuring that they can maximize their productivity while using our platform!
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Dispatch Direct
Dispatch Direct
Transform field service management with tailored tools for success.
Dispatch Direct provides your organization with a wide array of tools designed to manage Field Service operations efficiently, including features for scheduling, maintenance contracts, customer equipment oversight, invoicing, and additional functionalities. The platform's robust customization capabilities allow it to be tailored precisely to fit the unique requirements of your business. Moreover, the ability to share operational insights across your organization fosters enhanced collaboration among team members. With customized data grids and reports, assessing your business processes is quick and easy, which facilitates more informed decision-making. This adaptability and efficiency are crucial for propelling your organization towards success in an increasingly competitive market. Furthermore, embracing such advanced solutions can significantly improve overall productivity and customer satisfaction.
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Key2Act
KEY2ACT
Empowering efficiency and profitability through real-time insights.
Our Signature solutions deliver crucial insights into the real-time data that companies in the field service and construction sectors need for effective decision-making and maintaining profitability. Signature enables organizations to efficiently oversee service operations, reduce costs, and increase revenue. With MobileTech, technicians are provided with dependable technology that enhances their productivity and allows them to deliver exceptional customer service. They can efficiently manage service requests and job schedules, ensuring they access the required information on their initial attempt. The launch of Schedule simplifies the oversight of work assignments, enabling dispatchers and resource coordinators to easily view, organize, and arrange appointments and tasks. By reducing repetitive tasks, Schedule not only conserves valuable time in data management but also improves communication, resulting in a better experience for customers. Additionally, this cohesive approach promotes a smoother workflow, ultimately leading to increased operational success and higher customer satisfaction. Overall, the integration of these solutions empowers businesses to thrive in a competitive landscape.
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OnePlus Service
OnePlus Service Systems
Elevate your service workflow with innovative, streamlined efficiency.
We are thrilled to announce the rebranding of OnePlus Service Software to FieldSoft+, a name change prompted by the previous association with a mobile phone company that had received negative feedback. This shift aims to eliminate any possible confusion and reflects our dedication to innovative advancements in our offerings. To stay updated on all the exciting developments at FieldSoft+, we encourage you to subscribe to our newsletter for the latest information. In our effort to enhance our field software, we consulted with professionals in the service industry to identify key features that would simplify their daily operations, incorporating their insights into our design. Acknowledging that valuable work time can be wasted on information searches, we have developed our office software to deliver comprehensive data in a streamlined manner. FieldSoft+ is designed to optimize your customer relations process, facilitating everything from initial inquiries to final reporting, thereby improving the overall operational experience for users. Join us in embracing this transformation, as we aim to elevate your service workflow to unprecedented levels of efficiency and effectiveness. Our commitment to continuous improvement ensures that your experience with FieldSoft+ will be exceptional.
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Quadra
ERTH Corporation
Revolutionize maintenance agreements with tailored, efficient quoting solutions.
The Quadra Maintenance Service Contract quoting tool features an extensive library of equipment and tasks, allowing users to create either detailed maintenance agreements or more straightforward contracts tailored to their individual requirements. This adaptability ensures that all customer expectations can be addressed while reducing the typical risks associated with maintenance agreements. By explicitly defining the scope of work in each contract, clients receive a clear overview of the services they are entitled to. In addition, the Quadra Service Call Quoting and Surveying tool equips technicians to evaluate customer equipment histories and provide tailored recommendations and quotes during on-site visits. Once the necessary data is entered, it remains available for technicians and inside sales teams, facilitating the finalization of quotes and their presentation to clients without hassle. This streamlined approach not only enhances operational efficiency but also significantly boosts customer satisfaction by guaranteeing transparency and promptness in service execution. Ultimately, both clients and service teams benefit from a more organized and responsive quoting process.
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Vi-Cost offers a detailed expense estimation for each project by factoring in various materials, including metal, liners, accessories, and labor costs. This capability provides a comprehensive view of all elements necessary for a fabricated and installed project. The data is directly collected from the machinery during the cutting process, and Vi-Cost can easily integrate with Vi-Schedule, which significantly improves the precision of labor cost assessments. This seamless integration guarantees that every detail of project budgeting is thoroughly considered, resulting in enhanced project management efficiency. Ultimately, the combination of these tools empowers teams to maintain better control over their financial resources and project timelines.
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Total Service
Automated Integration
Empower your business with seamless insights and automation.
Gain access to crucial real-time insights on customers, inventory, purchase orders, payables, and equipment, enabling you to make strategic and profitable decisions. Streamline your business processes by automating routine tasks and effortlessly transferring data from initial entry to final documentation, eliminating unnecessary duplicate data entry. Our performance dashboard equips organizations with the tools to track key metrics and make informed, data-driven decisions to improve operations and meet objectives effectively. We provide an extensive range of labor costing solutions, allowing you the flexibility to choose whether to incorporate payroll. In addition, we fully accommodate federal and state tax regulations, union wages, deductions, and job-specific pay rates. By assisting businesses in grasping the expenses associated with specific projects or jobs, we simplify the tracking of costs and improve pricing strategies for enhanced profitability. This comprehensive approach allows you to concentrate on business growth while we manage the complexities of financial oversight, ensuring your operations run smoothly. Ultimately, our solutions are designed to empower your organization in achieving long-term success and sustainability.
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MiTek-Wrightsoft's Right-Suite® Universal is distinguished as the only all-encompassing software solution for HVAC design and sales across both residential and commercial domains, with a focus on boosting overall efficiency. This cutting-edge program minimizes excessive mouse clicks and guarantees that all updates are applied throughout the software instantly. With its intuitive technology, Right-Suite® Universal is flexible, designed to meet the specific needs of your enterprise. Prioritizing user experience, this software's modular structure allows for full customization, letting you choose only the features you need while eliminating unnecessary add-ons. Moreover, it is the exclusive HVAC software that integrates every element of project management from beginning to end, covering everything from load calculations and duct design to producing a final proposal ready for your clients. In addition, users enjoy the advantage of an extensive support system that features online video tutorials and access to dedicated support technicians, ensuring assistance is readily available whenever necessary. By implementing Right-Suite® Universal, you will not only enhance your HVAC operations but also significantly increase your overall efficiency and productivity. This makes it an invaluable tool for both new and established businesses aiming to thrive in a competitive market.
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V7 Service Advisor EX
V7 Software Development
Streamline workflow, enhance communication, boost productivity effortlessly.
Enhance the efficiency of managing technicians, dispatching, and scheduling tasks. The interface is similar to Microsoft Office, which promotes easy navigation. It includes built-in texting and emailing functions for effective communication in the field. Proposals can be created and sent directly to clients without hassle. The platform offers detailed reports, complete with charts and graphs for improved analysis. It integrates well with Microsoft Office Outlook and operates smoothly with the wizard in the Pro version. Furthermore, it is compatible with all versions of Windows, both 32-bit and 64-bit, making it accessible to a wide range of users. This flexibility not only boosts productivity but also fosters better collaboration among team members. Overall, the system is designed to streamline workflow and facilitate communication effectively.