List of the Top 5 Identity and Access Management (IAM) Software for Freshservice in 2025

Microsoft Entra ID, formerly recognized as Azure Active Directory, is a powerful identity and access management platform that offers essential directory services, application access governance, and advanced identity protection features in the cloud. By implementing this identity solution, organizations can bolster their security while effectively connecting employees, clients, and partners to their applications, devices, and critical data resources. Leverage strong authentication techniques and tailored access policies to safeguard resource access without compromising user experience. Strive for a swift and simple sign-in process across your multicloud setup to enhance user productivity, reduce time spent on password management, and improve overall operational efficiency. By centralizing the oversight of all identities and access to both cloud and on-premises applications, organizations can achieve greater visibility and control over their resources. This holistic strategy not only secures sensitive information but also cultivates a seamless, collaborative environment that benefits all users, ensuring that they can work effectively and efficiently. Additionally, by regularly updating and optimizing access protocols, organizations can stay ahead of potential security threats while maintaining a user-friendly interface.

Scalefusion delivers an integrated, powerful suite of solutions that bring together endpoint management, security, and access control into one unified platform. With a focus on IT and security convergence, Scalefusion provides tools to streamline device management, improve security posture, and enable efficient workflows for organizations of all sizes. Its Zero Trust Access model ensures that only trusted devices can access corporate resources, while Scalefusion Veltar helps maintain endpoint compliance and protect sensitive data. Trusted by over 10,000 businesses globally, Scalefusion provides enterprise-grade security, flexibility, and operational efficiency across Windows, macOS, Android, iOS, Linux, and ChromeOS environments.

miniOrange provides a comprehensive suite of Identity and Access Management (IAM) solutions designed to protect identities in various environments. Their key offerings include: Single Sign-On (SSO): This powerful solution facilitates SSO across web, mobile, and legacy applications, accommodating all Identity Providers (IDPs) and authentication protocols. Multi-Factor Authentication (MFA): miniOrange stands out with its MFA solution that boasts over 15 different methods, such as Push Notifications, OTP verification, Hardware Tokens, and Authenticator Apps. Customer Identity & Access Management (CIAM): Enhance customer security while ensuring an effortless experience for users, as CIAM protects customer privacy and grants easy access to digital assets. User Provisioning: Streamline user management by automatically syncing users from local directories to miniOrange, helping to oversee the User Lifecycle for both employees and customers efficiently. Adaptive Authentication: This innovative approach addresses high-risk situations by assessing risks based on contextual elements and implementing suitable security protocols. Universal Directory: A secure directory service designed to protect sensitive information while allowing for the integration of existing directories into the miniOrange ecosystem. Together, these solutions empower organizations to maintain robust security while optimizing user experiences across all platforms.

Safeguard vital organizational information and improve employee productivity through OneLogin, a dependable identity and access management (IAM) platform designed specifically for modern enterprises. This solution is engineered to enhance security within organizations while simplifying the login experience, making it a perfect fit for businesses looking to adopt security protocols with ease. OneLogin offers an array of highly-rated features, such as single sign-on (SSO), a centralized user directory, user provisioning, adaptive authentication, mobile identity management, compliance reporting, and more. Utilizing these capabilities, organizations can achieve a balance of security and user accessibility. As the landscape of digital security continues to evolve, OneLogin emerges as a robust solution to address the growing demands and challenges faced by companies today. Furthermore, its user-friendly interface and comprehensive support further solidify its position as an essential tool for businesses striving for both protection and efficiency.

Access privileges and their corresponding credentials play a crucial role in safeguarding an organization's sensitive information. The nature of this sensitive data can differ widely depending on the sector; for instance, healthcare entities manage extensive patient records, while banks oversee financial and customer information. It is vital to secure access to these privileged accounts, as they are frequently unmanaged and scattered throughout the organization. A comprehensive Privileged Access Management solution, such as Securden Unified PAM, is essential for gathering all privileged identities and accounts into a centralized vault, simplifying management. By limiting access to these accounts and applying the Just-in-time access principle, organizations can enhance security. Users can initiate remote connections to authorized IT resources with a single click, while monitoring and managing these sessions for users, third-party vendors, and IT administrators through shadowing capabilities. Additionally, organizations should eliminate local admin rights on endpoints and implement application control policies to effectively uphold a Zero-Trust approach without hindering productivity. Furthermore, it is important to record and monitor all activities with thorough audit trails and actionable reports to maintain compliance with industry regulations, ultimately ensuring the protection of sensitive information.