List of the Top Incident Management Software for Small Business in 2025 - Page 4

EHS Insight is a comprehensive environmental, health, and safety management platform that enables organizations to maintain compliance throughout their operations. Not only is EHS Insight cost-effective, but it also boasts a straightforward setup process. The platform equips companies with essential tools for handling incidents, conducting audits, managing inspections, meeting compliance requirements, and implementing corrective measures. Furthermore, EHS Insight delivers outstanding support to businesses both during the initial software rollout and in the subsequent stages of utilization, ensuring that users can fully leverage its features for ongoing success. This commitment to customer service sets EHS Insight apart in the market.

Tandem serves as a comprehensive online platform that alleviates the challenges associated with regulatory compliance while enhancing your security framework. This integrated solution is designed to collaborate closely with you, ensuring that your organization's insights and requirements are effectively aligned. Developed by experts in information security, Tandem provides software that aids in the organization, management, and oversight of your information security initiatives. With Tandem, you can efficiently navigate new guidelines, track data, and create structured reports. You'll be pleasantly surprised by the capabilities that emerge when you utilize the right tools tailored for your needs, ultimately elevating your organization's security and compliance efforts.

iET Solutions, a branch of UNICOM® Global, assists both large and medium-sized companies in enhancing the effectiveness and security of their IT operations and infrastructure. Enterprises globally rely on iET Solutions' software for IT service management (ITSM), software asset management (SAM), and enterprise service management (ESM). Their flagship product, iET ITSM, boasts PinkVERIFY® certification and adheres to ISO/IEC 20000 standards. Additionally, with supplementary modules for phone system integration and software asset management, iET Solutions provides a comprehensive service management package. Recognizing that each business has its own distinct needs, the solutions are tailored to align with the operational style of their clients. With over thirty years of expertise in service management, the company collaborates with organizations from various sectors, ensuring that they can meet diverse requirements effectively. This extensive experience allows iET Solutions to remain at the forefront of industry developments and innovations.

Mirashare EHS Software presents a comprehensive enterprise solution that is budget-friendly, avoiding the hefty costs typically associated with large-scale systems. Our software features 14 diverse modules, including Risk Management, Inspection Audits, and Incident and Near Miss Reporting, all harnessing cutting-edge mobile technology. Designed to be both configurable and scalable, our solution caters to a wide range of customers, from small businesses to expansive multi-site organizations. With a vast selection of modules available, we ensure that you receive a customized solution that aligns with your current needs and future growth. We believe that once you implement Mirashare’s EHS software, you will soon recognize its numerous advantages, such as enhanced productivity and significant time savings. Furthermore, our health and safety software is engineered to reduce incident rates, boost compliance, and equip you with the essential tools for effective management. Ultimately, Mirashare EHS Software is the smart choice for organizations aiming to prioritize health and safety while optimizing operational efficiency.

RingStor is an innovative enterprise focused on data management, providing a suite of software solutions geared towards digital asset backup, incident management, emergency action planning, and continuity of business strategies. The name RingStor reflects a sophisticated framework for data storage, and the company is recognized for its cost-effective, cross-platform, multi-tenant solutions that boast remarkable reliability and performance. Designed for quick implementation, these tools are flexible enough to cater to various infrastructure requirements while maintaining user-friendliness for streamlined management. By incorporating crucial elements, RingStor helps organizations effectively reduce the ramifications of disasters, minimizing the risk of significant interruptions. A standout product in their lineup, RingStor LifeJacket, functions as a powerful online platform that enables businesses to assess risks, document and track incidents, and create detailed emergency response and recovery plans. This SaaS offering empowers organizations to methodically prepare for potential disruptions, enhancing their resilience and operational continuity. In a constantly changing environment, RingStor equips businesses with the resources needed to fortify their preparedness and defend against unforeseen obstacles, ultimately securing a more stable future. Moreover, the company's commitment to innovation ensures that they stay ahead of industry trends, continually adapting their solutions to meet evolving client needs.

As the leading provider of comprehensive risk management software for enterprises, RiskWare is utilized daily by thousands due to its user-friendly, cost-effective, and feature-rich design. Known for its cloud-based capabilities, RiskWare empowers users to effectively manage risk while offering the flexibility to either implement the complete suite of modules or start with a single one and expand as needed. We handle all aspects of operation, ensuring that RiskWare runs on cutting-edge hardware, which means you can focus on your business without the hassle of installation. Our data center adheres to stringent ISO27001, ASIO T4, and DSD standards, providing top-tier protection for your sensitive information. With dedicated power systems, uninterruptible power supplies (UPS), and backup generators in place, we guarantee continuous operation even during power disruptions. Additionally, we maintain offsite backups, and our facility is staffed with highly skilled professionals available around the clock to ensure your data's safety and integrity. This level of commitment reflects our dedication to providing unparalleled service in risk management solutions.

Enhance your operational effectiveness by efficiently managing and tracking your assets, overseeing vendor and warranty information, and organizing preventive maintenance tasks from a single, intuitive platform. With a simple click, you can create, monitor, adjust, and assign work orders to swiftly address any emerging challenges. Moving towards digital documentation will further streamline your processes. Develop a customized web form that allows non-system users, such as vendors and employees who do not have around-the-clock Software access, to submit work orders for review at their convenience, regardless of their location. Gain control over the entire workflow by setting up a hierarchy of approvals based on factors such as the type of work order, its urgency, or the specific location. Effortlessly establish preventive maintenance schedules, including all necessary materials, labor, costs, and attachments for a thorough assessment. By automating maintenance activities across your asset portfolio, you will conserve both time and resources. This cohesive methodology will not only lead to greater operational efficiency but will also enhance responsiveness to various challenges. Ultimately, a more streamlined process can foster a culture of proactive maintenance and continuous improvement within your organization.

Activu enhances visibility and collaboration for individuals tasked with overseeing essential operations or incidents, ensuring they can act proactively. With our solutions, customers have the ability to view, share, react, and converse about events in real time, providing necessary context that improves incident management, decision-making, and overall response efficiency. The software, systems, and services offered by Activu positively impact billions worldwide, demonstrating its extensive reach and effectiveness. Established in 1983, Activu was the first American company to pioneer video wall technology, and currently, over 1,000 control rooms depend on its innovative solutions for their critical monitoring needs.

A dependable and efficient method for digitally storing all your reports significantly reduces the reliance on physical paperwork. The 1st Incident app facilitates the rapid and secure documentation of field events, rendering traditional paper reports bound in folders obsolete. Envision the convenience of managing all your forms online or through your mobile device, all centralized in a single accessible location. This is exactly what 1st Incident Reporting provides for users. Although incidents may originate in the field, the crucial element is how your organization responds and manages these occurrences, which is vital to your operational success. With 1st Incident Reporting, you gain the essential tools to ensure that every important field event is captured and addressed. The concluding phase of an incident's lifecycle involves thorough data analysis, allowing you to generate actionable reports that identify trouble spots in your daily operations while also emphasizing the safety of your workforce. By implementing this cutting-edge solution, your organization can improve both its agility and overall effectiveness, ultimately leading to a more proactive approach to incident management. Embracing such technology not only streamlines processes but also fosters a culture of continuous improvement.

sam®, the EHS Base System, is an exceptional online software tool from secova designed for dynamic knowledge management. Recognized as one of the leading EHS software solutions available, sam® enables users to efficiently structure, record, and enhance their operational training and instructional course systems. With a user base exceeding 2.6 million and over 1,000 satisfied clients, it has proven to be an invaluable resource for organizations seeking to optimize their EHS processes. This software not only simplifies management tasks but also contributes to a safer and more compliant workplace environment.

Adopting a mobile-first approach to incident management greatly shortens the time from detection to response. Our advanced Security Services provide clients with state-of-the-art technology that allows for live video streaming and real-time location sharing with security teams during incidents. With our adaptable pricing model, you can decide how and when to charge your clients. You may choose to integrate the iFollowAlerts program into your existing services or offer it as a standalone product. Costs are incurred solely based on bandwidth usage, ensuring clear pricing without any hidden fees. Thanks to our intuitive Control Hub and easy-to-navigate interface, your entire security team can be operational in less than 48 hours, facilitating efficient alert management with limited training. The iFollow Alerts system empowers your personnel to operate beyond the confines of a desk, as the Control Hub is fully responsive and tailored for mobile use. In fact, many users with desktop access prefer our mobile solution, showcasing its practicality and efficiency for dynamic operations. This versatility enhances coverage and accelerates response times, ultimately improving the effectiveness of your overall security measures. Moreover, having a mobile solution in place allows for seamless coordination among team members, fostering a proactive approach to incident management.

ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.

A status page that addresses the difficulties of notifying both staff and customers about outages and planned maintenance can greatly enhance overall productivity! When applications run into problems, users waste precious time trying to figure out what’s wrong. StatusCast effectively keeps everyone informed about current issues, ensuring that all involved parties remain updated and content. You’ve likely experienced it before: when your email server goes down, your support desk is flooded with a wave of identical requests for assistance. By introducing a dedicated StatusCast page within your organization, you can drastically reduce the volume of help desk inquiries by proactively managing concerns before they spiral out of control. It's essential to keep your users in the loop regarding any service status alterations to maintain peak productivity. Transparent communication builds trust and reliability among your users. With a StatusCast page, rapid and efficient communication becomes a seamless reality. Moreover, a well-managed status page can significantly improve user engagement and satisfaction, making it an indispensable element of your operational framework. Ultimately, the implementation of such a page not only streamlines communication but also enhances the overall user experience.

Strengthen your organization's ability to withstand challenges through proficient incident management with Kintaba. Work collaboratively as a unified team to handle, respond to, and recover from major outages and incidents with ease. Kintaba revolutionizes modern incident management by offering an accessible Incident Management Operations Center (IMOC), on-call rotation features, one-click paging, and straightforward employee directory imports for efficient responder coordination. Its seamless integration with Slack enhances communication and logging of activities, ensuring that the right team members are connected while keeping stakeholders updated, which facilitates rapid incident resolution without the burden of crafting status emails. Additionally, the platform automates the creation, sharing, and scheduling of postmortems, granting your team easy access to critical insights after high-severity incidents. Kintaba is recognized as the most intuitive choice for executing thorough modern incident management throughout your organization. With functionalities such as real-time chat, automated event tracking, streamlined IMOC on-call scheduling, built-in postmortem templates, and auto-scheduling, it equips teams to manage incidents with minimal interruptions. This efficient method not only accelerates recovery but also promotes an environment of ongoing learning and enhancement, ultimately contributing to a more resilient organization. By adopting Kintaba, your team can focus on proactive incident management, leading to improved overall performance and a stronger organizational foundation.

Discover the upgraded Status Page, which is available for FREE forever. You can design both public and private status pages that reflect your brand by adding your logo and social media links or connecting to a custom domain. With Freshstatus, your customers are always kept in the loop, reducing support costs and building trust through consistent updates on your system's performance. In addition, Freshstatus provides private status pages for your internal team, guaranteeing that all relevant stakeholders receive immediate notifications. The platform allows you to swiftly create incidents, supply live updates, and adjust service statuses through an intuitive interface reminiscent of Twitter. Freshstatus also features incident templates and customizable updates, enabling effective communication via emails to subscribers or tweets to your audience, giving you comprehensive control over incident notifications. Collaboration within your team is improved as well, since you can exchange private messages and notes to ensure that your conversations remain focused and pertinent. This comprehensive platform not only streamlines incident management but also fosters transparent communication with both customers and team members, enhancing overall operational efficiency. With Freshstatus, you can be confident that your communication strategies are always effective and timely.

The BKMS® Compliance System serves as a comprehensive solution for compliance management, designed to mitigate risks, improve operational efficiency, and uncover unethical behavior within organizations. Tailored to meet the diverse compliance needs of businesses, this modular platform enables organizations to tackle their unique challenges with confidence and precision. It offers users an innovative and intuitive toolkit, allowing them to seamlessly develop a thorough compliance process from inception to completion. By simplifying the use of digital compliance tools, the system ensures that users can easily grasp their features and benefits. The BKMS® Compliance System not only aids in the prevention and resolution of unethical practices but also helps minimize potential reputational and liability risks for the organization. Additionally, it promotes employee protection and cultivates a culture of trust within the workplace while aiding in the effective implementation of regulatory requirements. Each component of the system can be employed independently or together, providing significant support in reaching compliance goals. Ultimately, the BKMS® Compliance System stands as a vital resource for any organization committed to maintaining high ethical standards and adhering to regulatory obligations, while also fostering a proactive compliance culture. This commitment to compliance not only enhances the organization’s integrity but also strengthens its overall operational framework.

Introducing a dynamic, open-source Security Incident Response Platform that is entirely free and crafted to integrate effortlessly with MISP (Malware Information Sharing Platform), aiming to facilitate the efforts of SOCs, CSIRTs, CERTs, and other information security professionals in tackling security incidents with speed and efficiency. This platform allows multiple analysts from SOCs and CERTs to collaborate on investigations simultaneously, fostering improved teamwork. Its integrated live stream feature guarantees that all team members stay informed with the latest updates concerning ongoing or new cases, tasks, observables, and indicators of compromise (IOCs). Notifications are vital, enabling team members to efficiently manage and delegate tasks while also offering previews of new MISP events and alerts from diverse sources such as email reports, CTI providers, and SIEMs. In addition, users can quickly import and analyze these alerts, and the system boasts an intuitive template engine that aids in the crafting of cases and related tasks, further streamlining incident management. As a result, this platform significantly enhances the capability of information security teams, allowing them to respond to threats more effectively and collaboratively, ultimately contributing to a more secure digital environment. The ease of use and collaborative features make it an essential tool for those dedicated to maintaining cybersecurity.

Urbest is a collaborative software solution designed for managing facilities, maintenance, and services. Say farewell to tedious and unclear job processes, and welcome a more organized and efficient way to collaborate. With Urbest's platform, teams can effortlessly capture, organize, track, and coordinate workloads among workers, managers, and stakeholders. Enjoy a streamlined workflow that allows collaboration with anyone with just the click of a button. Replace cumbersome Excel requests with efficient data sharing, and engage in meaningful conversations with your customers. Easily upload files and monitor workloads, ensuring that all activities are visible at a glance. Create and delegate tasks or actions through user-friendly checklists. Keep an eye on performance and responsiveness, and make necessary adjustments to service categories based on user needs. Experience a boost in productivity by implementing Urbest in your organization today. Moreover, with its intuitive interface, users can quickly adapt and make the most out of this powerful tool.

RemoteComply System is an intuitive, cloud-based software designed to organize and oversee all crucial documentation and information necessary for effective Operational Risk Management within a company. It offers built-in reporting features to assist users. This software comprises six interrelated products, forming a robust toolkit. RemoteVendor operates as a vendor management system, assessing vendors in line with FFIEC regulations and due diligence standards. RemotePlan serves as a business continuity planning resource, gathering essential company data to produce a comprehensive business impact analysis (BIA). RemoteNotify is an alert mechanism that can send immediate or scheduled mass notifications via email, text, and audio formats. RemotePolicy is a specialized document management solution intended to manage all facets of policy and procedure oversight, ensuring proper storage, tracking, distribution, and approval of documents. Finally, RemoteProfile delivers a risk management framework aimed at recognizing and addressing risks tied to an organization’s assets, thereby promoting a well-rounded strategy for risk reduction. In essence, RemoteComply System offers a complete package that supports businesses in navigating the complexities of operational risk management.

StackPulse revolutionizes incident response and management processes, ensuring a strong commitment to the reliability of software services. It provides Site Reliability Engineers, developers, and on-call personnel with vital context and the necessary authority to effectively analyze, tackle, and resolve incidents across the entire technology stack, regardless of size. By transforming the way engineering and operations teams approach software and infrastructure services, StackPulse presents a collaborative platform enriched with various incident management tools. Users can easily initiate teamwork through automated war room setups, streamlined data collection, and auto-generated postmortem reports. The insights gleaned during incidents lead to customized recommendations for playbooks and triggers, resulting in significant reductions in Mean Time to Recovery (MTTR) and improved compliance with Service Level Objectives (SLOs). Furthermore, StackPulse detects risks by examining distinct patterns within an organization’s monitoring, infrastructure, and operational data, providing tailored automated playbooks to meet specific organizational requirements. This innovative approach not only alleviates risks but also enhances team capabilities in managing operational challenges, ultimately fostering a more resilient software environment. As a result, organizations can achieve greater efficiency and reliability in their service delivery.

Quickly identify and respond to network threats as they arise in real-time, guaranteeing that the network stays secure and functions within safe limits after any incidents occur. Swiftly pinpoint and mitigate events that could pose substantial risks to the organization, all while persistently monitoring IT performance throughout the entire network stack, including individual endpoints. Precisely log, archive, and classify event records and usage statistics for every network component. Oversee and optimize all facets of your extensive security strategies through a single, unified interface. ArmorPoint brings together analytics that are usually found in separate silos, like NOC and SOC, merging that data for a more thorough grasp of the organization's security and operational readiness. This methodology enables rapid detection and resolution of security breaches, along with effective management of security measures, performance, and compliance requirements. Moreover, it aids in correlating events across the entire attack landscape, thereby enhancing automation and orchestration capabilities to bolster the overall defense strategies. Ultimately, implementing such integrated approaches is essential for maintaining resilience against the ever-evolving landscape of threats, and it ensures that businesses are better prepared for unforeseen challenges. By fostering a culture of proactive security management, organizations can create a robust framework that supports both operational efficiency and security integrity.

Incident management acts as a vital resource for emergency managers facing crises, allowing them to effectively coordinate healthcare responses during catastrophic events. This system helps eliminate the stress associated with delays in receiving updates on power, generator, and fuel statuses. By providing real-time status reports, resource management ensures that healthcare facilities have accurate information about the resources available for those who are in urgent need. It includes intuitive and customizable dashboards along with data collection tools that cater to both emergency scenarios and everyday operations. In addition, Hazard Vulnerability Analysis (HVA) emerges as a powerful and flexible tool for performing risk evaluations and crafting emergency plans tailored to public health and medical services. Medical Special Needs Shelters (MSNS) are specifically designed to assist individuals who require more support than what typical shelters can provide. The MSNS solution offered by the ESF8 Portal ensures that services are uninterrupted and that residents, caregivers, and staff receive top-notch care throughout their stay in a medical shelter. By leveraging these resources, emergency managers can significantly bolster their preparedness and response efforts in times of crisis, ultimately saving lives and improving overall community resilience. With the right tools in place, the effectiveness of crisis management can be greatly enhanced.

CloudApper Incidents provides a thorough incident reporting solution specifically designed for healthcare institutions, with the goal of significantly cutting costs by minimizing the chances of medical errors and accidents that arise from unreported events. Every reported incident triggers immediate notifications, allowing for prompt actions that effectively reduce risks. Additionally, the platform offers valuable reports and analytics that support proactive strategies to uphold the highest safety standards in your facility. Gone are the days of tedious paperwork; all essential information is gathered in one place, simplifying the incident investigation process. The application is highly customizable and does not require any programming skills; simply select a template, drag and drop the necessary modules, run tests, and publish your modifications. Any updates made are instantly reflected across both web and mobile platforms, providing effortless access. CloudApper Incidents offers a strong, user-friendly, and economical solution to improve safety and operational efficiency within healthcare environments. Its robust features allow healthcare professionals to dedicate more time to patient care rather than administrative tasks. This innovative tool not only enhances system effectiveness but also fosters a culture of safety and accountability in healthcare settings.

Shoreline stands out as the sole cloud reliability platform that enables DevOps engineers to create automations in just minutes while permanently resolving issues. Its state-of-the-art "Operations at the Edge" architecture deploys efficient agents to run seamlessly in the background on every monitored host. These agents can function as a DaemonSet within Kubernetes or as an installed package on virtual machines (using apt or yum). Additionally, the Shoreline backend can either be hosted by Shoreline on AWS or set up in your own AWS virtual private cloud. With sophisticated tools designed for top-tier Site Reliability Engineers (SREs), along with Jupyter-style notebooks that cater to the wider team, troubleshooting and resolving issues becomes a straightforward task. The platform accelerates the automation creation process by an impressive 30 times, enabling operators to oversee their entire infrastructure as if it were a single entity. By handling the complex processes of establishing monitors and crafting repair scripts, Shoreline allows customers to focus on merely adjusting configurations to suit their specific environments. This comprehensive approach not only enhances efficiency but also empowers teams to maintain operational excellence with minimal effort.

Incident tracking software provides a robust framework for the detailed recording, storage, and oversight of incidents from the moment they occur until they are completely resolved. This advanced incident management tool employs the latest technology and is crafted to be cost-effective, flexible, scalable, and user-enhanced. BCS Tracker is particularly notable as a cloud-based, scalable software that supports real-time incident documentation and daily logs, along with GPS tracking features. This user-friendly platform enables organizations to create a centralized and thorough database of incidents, guaranteeing that every detail is captured online while keeping track of its progress until resolution. Furthermore, it facilitates efficient and cost-effective incident analysis, which aids in formulating actions and strategies to enhance security protocols. Users will benefit from timely alerts, allowing them to promptly respond to various issues as they emerge, thereby improving overall responsiveness and management efficiency. With such capabilities, organizations can not only react to incidents but also proactively enhance their operational strategies for a safer environment.