List of the Top 8 Incident Management Software for AppDynamics in 2025

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Callgoose SQIBS is an innovative automation platform aimed at transforming IT operations, improving incident management, and enhancing system dependability. It offers features such as immediate alerts, on-call personnel scheduling, automated incident resolution, and seamless integrations to minimize downtime while maximizing operational effectiveness. 🔹 Use Cases: Automatic incident resolution, scheduling for on-call staff, process automation, management of IT inquiries, event-driven automation, and compatibility with cloud service integrations. 🔹 Target Users: Businesses, DevOps teams, managed service providers (MSPs), and IT departments across diverse industries, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Noteworthy Features: Notifications across multiple channels, automation of runbooks, no per-user fees, and extensive customization options. 🔹 Pricing: Subscription plans range from a free Freemium option ($0) to a Dedicated plan priced at $1000/month, with automation functionalities included in all paid tiers. Designed for compatibility with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS prioritizes scalability and cost-effectiveness while ensuring seamless IT automation. Furthermore, users can look forward to continuous updates and enhancements that will further enrich their overall experience. With its comprehensive capabilities, it positions itself as a leader in the field of IT automation. 🚀

Squadcast serves as an incident management solution tailored for Site Reliability Engineers (SREs). Its features, such as Squadcast Actions, promote a blameless culture by lessening the reliance on traditional physical war rooms during incident response. This not only streamlines communication but also fosters collaboration among teams, ultimately enhancing the overall efficiency of incident resolution.

AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.

Sedai adeptly locates resources, assesses traffic trends, and understands metric performance, enabling continuous management of production environments without the need for manual thresholds or human involvement. Its Discovery engine adopts an agentless methodology to automatically recognize all components within your production settings while efficiently prioritizing monitoring data. Furthermore, all your cloud accounts are consolidated onto a single platform, allowing for a comprehensive view of your cloud resources in one centralized location. You can seamlessly integrate your APM tools, and Sedai will discern and highlight the most critical metrics for you. With the use of machine learning, it automatically establishes thresholds, providing insight into all modifications occurring within your environment. Users are empowered to monitor updates and alterations and dictate how the platform manages resources, while Sedai's Decision engine employs machine learning to analyze vast amounts of data, ultimately streamlining complexities and enhancing operational clarity. This innovative approach not only improves resource management but also fosters a more efficient response to changes in production environments.

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

Activu enhances visibility and collaboration for individuals tasked with overseeing essential operations or incidents, ensuring they can act proactively. With our solutions, customers have the ability to view, share, react, and converse about events in real time, providing necessary context that improves incident management, decision-making, and overall response efficiency. The software, systems, and services offered by Activu positively impact billions worldwide, demonstrating its extensive reach and effectiveness. Established in 1983, Activu was the first American company to pioneer video wall technology, and currently, over 1,000 control rooms depend on its innovative solutions for their critical monitoring needs.

HCL IntelliOps Event Management is a vital component of the Intelligent Full Stack Observability within the HCLSoftware Intelligent Operation ecosystem. This advanced AI-driven IT Event Management solution equips organizations with state-of-the-art features, including real-time topology-based alert correlation, machine learning-driven alert correlation, and effective noise reduction. Additionally, the product smoothly integrates with existing monitoring tools and IT service management software, facilitating prompt and effective issue resolution while enhancing overall operational efficiency.