List of the Top 7 Incident Management Software for Zabbix in 2025

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Better Stack provides the capability to delve into any stack and troubleshoot any problems effectively. You can visualize your entire stack and consolidate all logs into structured data, allowing you to query them using SQL as if you were accessing a database. Quickly search, archive, and centralize your logs without the hassle of rehydration. The platform offers dashboards that merge metrics from various sources to produce an attractive overview. You can monitor everything, from websites to servers, schedule on-call rotations, receive actionable notifications, and resolve incidents more swiftly than ever before. Enjoy notifications from a platform that excels in infrastructure monitoring. Our quick 30-second check delivers a screenshot along with a detailed second-by-second timeline of any errors encountered. We ensure that each HTTP and ping-based event is verified from at least three different locations before sending alerts, eliminating the issue of false alarms. Regardless of whether you need to monitor web pages, APIs, pings, POP3, SMTP, IMAP, DNS, or general network performance, we've got you fully covered, ensuring that your systems remain reliable and efficient. With Better Stack, you can confidently manage your entire monitoring needs in one comprehensive solution.

Squadcast serves as an incident management solution tailored for Site Reliability Engineers (SREs). Its features, such as Squadcast Actions, promote a blameless culture by lessening the reliance on traditional physical war rooms during incident response. This not only streamlines communication but also fosters collaboration among teams, ultimately enhancing the overall efficiency of incident resolution.

Cloudaware is a cloud management platform delivered as a SaaS solution, tailored for organizations that utilize workloads across various cloud environments and local servers. The platform encompasses a variety of modules, including CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Moreover, it connects seamlessly with a wide array of tools such as ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 additional applications. Businesses implement Cloudaware to enhance their cloud-agnostic IT management operations, ensuring better control over spending, compliance, and security measures. This comprehensive approach not only simplifies the management process but also fosters a more efficient overall IT strategy for enterprises.

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

StackState’s observability platform, which is centered around topology and relationships, enhances the management of your ever-evolving IT landscape. By consolidating performance metrics from various monitoring solutions, it establishes a cohesive topology. This innovative platform provides the following benefits: 1. An 80% reduction in Mean Time to Repair (MTTR) by pinpointing the underlying issues and notifying the relevant teams with precise information. 2. A 65% decrease in outages through real-time integrated monitoring and improved strategic planning. 3. A threefold increase in the speed of software releases, allowing developers more time to focus on implementation. Discover the advantages for yourself by signing up for a free guided demo today: https://www.stackstate.com/schedule-a-demo, and take the first step toward transforming your IT operations.

HCL IntelliOps Event Management is a vital component of the Intelligent Full Stack Observability within the HCLSoftware Intelligent Operation ecosystem. This advanced AI-driven IT Event Management solution equips organizations with state-of-the-art features, including real-time topology-based alert correlation, machine learning-driven alert correlation, and effective noise reduction. Additionally, the product smoothly integrates with existing monitoring tools and IT service management software, facilitating prompt and effective issue resolution while enhancing overall operational efficiency.