List of the Top 25 Incident Response Software for Freelancers in 2025

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

Cynet provides Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) with a comprehensive, fully managed cybersecurity platform that integrates vital security features into a single, easily navigable solution. This consolidation not only streamlines the management of cybersecurity but also minimizes complexity and reduces expenses, thereby eliminating the necessity for engaging multiple vendors and managing various integrations. With its multi-layered approach to breach protection, Cynet ensures strong security across endpoints, networks, and SaaS/Cloud environments, effectively safeguarding against the constantly evolving landscape of cyber threats. The platform's sophisticated automation capabilities significantly improve incident response, allowing for rapid detection, prevention, and resolution of potential security issues. Additionally, Cynet’s dedicated CyOps team, backed by a 24/7 Security Operations Center (SOC), continually monitors client environments and provides expert advice to maintain optimal security. Collaborating with Cynet enables you to offer state-of-the-art, proactive cybersecurity services while enhancing your operational efficiency. Discover how Cynet can transform your security services and empower your clients to navigate the complexities of the digital landscape with confidence and resilience. By choosing Cynet, you position your organization at the forefront of cybersecurity innovation, ensuring that you remain competitive in a rapidly evolving market.

Log360 is a comprehensive security information and event management (SIEM) solution designed to address threats across on-premises, cloud, and hybrid environments. Additionally, it assists organizations in maintaining compliance with various regulations like PCI DSS, HIPAA, and GDPR. This adaptable solution can be tailored to fit specific organizational needs, ensuring the protection of sensitive information. With Log360, users have the ability to monitor and audit a wide range of activities across their Active Directory, network devices, employee workstations, file servers, databases, Microsoft 365, and various cloud services. The system effectively correlates log data from multiple sources to identify intricate attack patterns and persistent threats. It includes advanced behavioral analytics powered by machine learning, which identifies anomalies in user and entity behavior while providing associated risk scores. More than 1000 pre-defined, actionable reports present security analytics in a clear manner, facilitating informed decision-making. Moreover, log forensics can be conducted to delve deeper into the origins of security issues, enabling a thorough understanding of the challenges faced. The integrated incident management system further enhances the solution by automating remediation responses through smart workflows and seamless integration with widely used ticketing systems. This holistic approach ensures that organizations can respond to security incidents swiftly and effectively.

Guardz is an advanced cybersecurity solution driven by AI, designed to equip Managed Service Providers (MSPs) with the tools necessary to safeguard and insure small to medium-sized enterprises against cyber threats. This platform offers automated detection and response mechanisms that shield users, devices, cloud directories, and sensitive data from potential attacks. By streamlining cybersecurity management, it enables businesses to concentrate on their expansion without the burden of complicated security measures. Additionally, the pricing structure of Guardz is both scalable and economical, providing thorough protection for digital assets while promoting swift implementation and supporting business development. Moreover, its user-friendly interface ensures that even those without extensive technical knowledge can effectively manage their cybersecurity needs.

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Datadog serves as a comprehensive monitoring, security, and analytics platform tailored for developers, IT operations, security professionals, and business stakeholders in the cloud era. Our Software as a Service (SaaS) solution merges infrastructure monitoring, application performance tracking, and log management to deliver a cohesive and immediate view of our clients' entire technology environments. Organizations across various sectors and sizes leverage Datadog to facilitate digital transformation, streamline cloud migration, enhance collaboration among development, operations, and security teams, and expedite application deployment. Additionally, the platform significantly reduces problem resolution times, secures both applications and infrastructure, and provides insights into user behavior to effectively monitor essential business metrics. Ultimately, Datadog empowers businesses to thrive in an increasingly digital landscape.

As a leader in the industry, QRadar SIEM is engineered to outpace adversaries through improved speed, scalability, and accuracy. With the rise of digital threats and increasingly sophisticated cyber attackers, the role of SOC analysts has never been more critical. QRadar SIEM equips security teams to address contemporary threats proactively by integrating advanced AI, comprehensive threat intelligence, and cutting-edge resources, thereby enhancing analysts' capabilities. Whether you need a cloud-native solution designed for hybrid setups or a system to augment your existing on-premises infrastructure, IBM provides a SIEM solution tailored to your unique requirements. Additionally, IBM's enterprise-grade AI is designed to elevate the productivity and expertise of each member within the security team. By implementing QRadar SIEM, analysts can reduce the burden of time-consuming manual processes such as case management and risk assessment, enabling them to focus on vital investigations and remediation actions, ultimately strengthening their overall security posture. This innovative approach not only streamlines operations but also fosters a more resilient security environment.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Sumo Logic offers a cloud-centric solution designed for log management and monitoring tailored for IT and security teams of various scales. By integrating logs, metrics, and traces, it facilitates quicker troubleshooting processes. This unified platform serves multiple functions, enhancing your ability to resolve issues efficiently. With Sumo Logic, organizations can diminish downtime, transition from reactive to proactive monitoring, and leverage cloud-based analytics augmented by machine learning to enhance troubleshooting capabilities. The Security Analytics feature enables swift detection of Indicators of Compromise, expedites investigations, and helps maintain compliance. Furthermore, Sumo Logic's real-time analytics framework empowers businesses to make informed, data-driven decisions. It also provides insights into customer behavior, allowing for better market strategies. Overall, Sumo Logic’s platform streamlines the investigation of operational and security concerns, ultimately giving you more time to focus on other critical tasks and initiatives.

Through collaboration, we can robustly address cyber threats at every point within an organization, regardless of where the threats arise. Cybereason provides unmatched visibility and accurate detection of both known and unknown dangers, enabling security teams to leverage true preventive measures. The platform delivers extensive context and insights from the entire network, allowing defenders to evolve into proficient threat hunters capable of uncovering hidden attacks. With just a single click, Cybereason significantly reduces the time required for defenders to investigate and remedy incidents, utilizing both automation and guided assistance. By analyzing an impressive 80 million events every second, Cybereason functions at a scale that is 100 times larger than many of its competitors, which leads to a remarkable decrease in investigation duration by up to 93%. This swift capability empowers defenders to tackle new threats in just minutes rather than days, transforming how organizations respond to cyber challenges. Ultimately, Cybereason sets a new benchmark for threat detection and response, fostering a more secure digital environment for everyone involved. Moreover, this innovative approach not only enhances the efficiency of security operations but also promotes a proactive stance in the ever-evolving landscape of cyber threats.

Connect indicators from your network to a vast array of active IP addresses and domains on the Internet. Uncover how this data can improve risk assessments, help pinpoint attackers, aid in online fraud investigations, and track cyber activities back to their source infrastructure. Gain vital insights that allow for a precise evaluation of the threat levels confronting your organization. DomainTools Iris provides a distinctive threat intelligence and investigative platform that combines top-tier domain and DNS intelligence with an intuitive web interface, making it accessible for professionals. This robust tool proves invaluable for organizations striving to enhance their cybersecurity strategies effectively, ensuring a proactive approach to potential threats. By adopting such advanced solutions, organizations can stay one step ahead in the ever-evolving landscape of cyber threats.

As the intricacies of the digital realm grow, security teams find it necessary to bolster their defensive measures. However, merely adding more security monitoring instruments doesn't guarantee effective solutions. This influx of tools often results in an overwhelming number of alerts that teams must navigate, prompting frequent shifts in focus during investigations, which can create additional challenges. Such a scenario brings forth numerous obstacles for security teams, including alert fatigue, a lack of trained personnel to manage the influx of new tools, and slower response times to incidents. FortiSOAR, an integral part of the Fortinet Security Fabric, effectively tackles many pressing issues faced by cybersecurity experts today. By empowering security operation center (SOC) teams to create a customized automated framework that connects all their organizational resources, it streamlines their operations, reduces alert fatigue, and lessens the need for constant context switching. In this way, organizations can not only adjust to the changing threat landscape but also improve the effectiveness of their security measures. Ultimately, adopting such solutions enables teams to remain proactive and better prepared against emerging threats, further safeguarding their digital assets.

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

Our Extended Detection and Response (XDR) cyber security platform delivers comprehensive insights into your endpoints, servers, clouds, and digital supply chains while facilitating threat detection. As a fully managed service, it is backed by our round-the-clock security operations, ensuring rapid enrollment and cost-effectiveness. This platform serves as a crucial component for robust cyber threat detection, response, and prevention strategies. It offers in-depth visibility, cutting-edge threat detection capabilities, advanced behavioral analytics, and automated threat hunting, significantly enhancing the efficiency of your security operations. Leveraging AI-driven machine intelligence, our platform identifies suspicious and atypical activities, uncovering even the most elusive threats. It effectively pins down genuine threats with remarkable accuracy, allowing investigators and SOC analysts to concentrate on the critical aspects of their work. Furthermore, the integrated nature of our service streamlines workflows, fostering a proactive security posture for your organization.

Security organizations leveraging the SureViews Operations SaaS suite are able to handle events with agility, reliability, and security, leading to improved security outcomes. This platform provides an integrated dashboard to oversee all alarms and events received by the Security Operations Center (SOC) from a variety of systems, devices, and sources. Essential response tools—including geospatial maps, action plans, nearby camera feeds, and contact directories—are all accessible on a single screen. Alarms are methodically categorized and prioritized, allowing operators to focus on the most urgent incidents first. This streamlining negates the necessity to toggle between different systems, as every event is handled consistently, which significantly enhances productivity and security effectiveness. Furthermore, SureView’s Field Operations tool promotes effective communication between SOC teams and field staff by supplying real-time information regarding the location and status of both personnel and critical assets, thereby boosting overall operational efficiency. With these advanced features, organizations can effectively respond to incidents and maintain an elevated level of situational awareness, ensuring a proactive approach to security management. This comprehensive solution ultimately supports a more resilient and responsive security infrastructure.

Fortinet emerges as a key global player in the cybersecurity sector, notable for its comprehensive and integrated approach to safeguarding digital infrastructures, devices, and applications. Founded in 2000, the organization provides a wide range of products and services, including firewalls, endpoint protection, intrusion prevention systems, and secure access solutions. A cornerstone of its offerings is the Fortinet Security Fabric, a unified platform that seamlessly combines various security tools to enhance visibility, automation, and provide real-time threat intelligence across the entire network. Renowned for its dependability among businesses, government agencies, and service providers worldwide, Fortinet prioritizes innovation, scalability, and performance, thereby reinforcing its defenses against the constantly shifting landscape of cyber threats. In addition to its protective capabilities, Fortinet’s dedication to enabling digital transformation and ensuring business continuity highlights its essential role within the cybersecurity landscape, positioning itself as a trusted partner for organizations striving to navigate modern security challenges effectively. With a focus on proactive measures and cutting-edge solutions, Fortinet continues to adapt and evolve to meet the demands of an increasingly complex digital world.

Quickly assess all escalated alerts with unmatched precision and speed, revolutionizing the methodologies of Security Operations and Incident Response teams in their quest to investigate cyber threats. As our environments become more complex and dynamic, having a dependable investigation platform that consistently delivers vital insights is crucial. Cado Security empowers teams with outstanding data collection capabilities, an abundance of contextual information, and impressive speed. The Cado Platform simplifies the investigative process by offering automated, thorough data solutions, thus removing the necessity for teams to scramble for critical information, which accelerates resolutions and fosters better teamwork. Due to the ephemeral nature of some data, timely action is imperative, and the Cado Platform is uniquely positioned as the sole solution that provides automated full forensic captures along with immediate triage collection methods, effortlessly gathering data from cloud resources like containers, SaaS applications, and on-premise endpoints. This functionality ensures that teams are always prepared to tackle the constantly changing landscape of cybersecurity threats while maintaining a proactive stance. Additionally, by streamlining the investigation process, organizations can allocate their resources more effectively and focus on strategic enhancements to their security posture.

BreachRx stands out as the premier platform for integrated incident reporting and response automation, gaining the trust of security and technical experts globally. This innovative solution tackles the pressing challenge of managing compliance risks associated with cybersecurity incidents. By utilizing our advanced SaaS offering, organizations can enhance internal collaboration and efficiently allocate resources while ensuring compliance with international cybersecurity and privacy standards. BreachRx equips businesses with the tools necessary to automate their incident response strategies and facilitate cyber tabletop exercises through customized playbooks that reflect their unique security protocols, compliance needs, and regulatory duties, all while maintaining legal protections. Furthermore, our state-of-the-art Cyber RegScout™ feature provides automated insights into cybersecurity, privacy, and data protection regulations, positioning BreachRx as the first platform to deliver all-encompassing incident response capabilities across the enterprise. Elevate your organization's cyber preparedness and resilience by adopting our award-winning platform today, and experience the difference it can make in your incident management processes.

NamLabs Technologies, established in 2014 in India, is a software company that offers a comprehensive software suite known as Atatus. Atatus serves as a Software-as-a-Service (SaaS) platform and is designed as a unified monitoring solution, which also allows for demo access. This Application Performance Management tool encompasses various features, including complete transaction diagnostics, performance management, root-cause analysis, server performance assessment, and the ability to trace individual transactions. Additionally, our product lineup features Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics, all backed by guaranteed customer support available 24/7. We pride ourselves on delivering exceptional service to enhance user experience.

Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.

CoScreen allows numerous team members to collaboratively share and modify application windows in real-time on a shared desktop environment. Notable features include: - High-quality audio and video communication - Effortless multi-user screen sharing for any desktop or browser application with a single click - Real-time collaborative editing of shared windows utilizing both mouse and keyboard, boasting latency 2-3 times lower than platforms like Zoom, Slack, and Microsoft Teams - Instant visibility of online team members, allowing for one-click calling - Compatibility with popular applications such as Slack, VS Code, IntelliJ, and various JetBrains IDEs - Strong enterprise-level compliance and secure encrypted connections At CoScreen, we aim to facilitate smoother and more effective collaboration among teams and organizations. Our goal is to enhance productivity for teams like yours, helping you avoid burnout and the fatigue often associated with video conferencing, regardless of whether you work entirely remotely, in the same location, or in a hybrid setup. Common scenarios for using CoScreen include team standups, one-on-one meetings, sprint demonstrations, pair programming sessions, coding interviews, employee onboarding processes, and managing incident responses, among other applications, showcasing its versatile utility in a variety of work environments.

A centralized management dashboard offers an all-encompassing view of the organization, allowing for enhanced oversight and control. All components within the technology framework are interconnected with a central database, which improves operational efficiency for tasks such as monitoring, investigations, and incident response. This system utilizes both active and passive vulnerability scanners to identify potential issues early on, complemented by pre-configured reports that aid in compliance assessments. Users have the capability to monitor and manage account access and permission changes, reinforcing security protocols. Alerts are triggered for any unusual activities, enabling swift action when necessary. In addition, the dashboard supports remote management capabilities, which allows for quick responses to possible cyber threats. It also features monitoring tools for changes to sensitive data access, ensuring the protection of classified information. To further enhance security, advanced threat protection is implemented to defend endpoints and servers against new and evolving threats, thereby strengthening the overall security framework of the organization. This cohesive strategy not only simplifies operations but also significantly boosts the organization's responsiveness to risks, creating a more resilient infrastructure. Furthermore, the integration of these systems fosters better collaboration among teams, facilitating a proactive approach to cybersecurity challenges.

Effortless and efficient incident management has never been more accessible. With a beautifully designed interface, powerful workflow automation, and smooth integrations with your existing tools, you are set to revolutionize your approach to incident management. We facilitate an easy transition by enabling your teams to leverage Slack and connect seamlessly with well-known platforms like Jira, Statuspage, and PagerDuty. Our system is built to support your teams during their most challenging times, equipping anyone to handle incidents confidently and allowing for uninterrupted organizational growth. Instantly create consistency with our intuitive workflow tools that enable you to automate tedious tasks, such as sending update emails to executives and preparing post-mortems, so you can focus on crafting outstanding products. Reduce redundancy and combat distractions by managing incidents more transparently, where you can allocate roles, provide real-time updates, and maintain a detailed overview of all current incidents, keeping everyone informed and engaged throughout the process. This method not only improves communication but also cultivates a culture of accountability and efficiency within your organization, leading to enhanced team collaboration and productivity. By adopting these practices, your team can navigate incidents with greater confidence and agility.

Orna is an outstandingly user-friendly platform designed for the management of cyber incidents and case oversight, featuring 24/7 access to experts and more than 200 integrations. It provides constant surveillance of the entire infrastructure for potential attacks and irregularities, classifying them by their origin, relevance to specific incidents, and level of criticality, while supplementing this data with threat intelligence from 28 distinct sources. The platform's advanced AI capabilities evaluate both the threats and the severity of the incidents that arise, while also recognizing the assets that are affected. With its easy-to-use, color-coded dashboards, users can view detailed analyses of attacks categorized by asset type, technique, and timing, which significantly boosts operational efficiency. Moreover, Orna facilitates secure and customizable SMS and email alerts that are tailored to the roles, sources, and severity levels relevant to team members, effectively mitigating alert fatigue. During an attack, prompt and decisive action becomes essential; Orna guarantees that all alerts can be effortlessly escalated into incidents with a single click. This efficient process not only improves response times but also equips teams to tackle threats with unmatched clarity and effectiveness, ensuring that they are always prepared for any potential incident. Ultimately, Orna's comprehensive features create a robust environment for proactive cyber incident management.

At Pagerly, we understand that every organization has its own specific requirements. Our platform offers a comprehensive suite of customization options, enabling you to tailor the incident management workflow to suit your exact needs. There's no necessity for adding yet another tool to your technology stack, as Pagerly integrates effortlessly with your current systems. You can effectively handle all requests and incidents without the inconvenience of frequently toggling between different interfaces, while also taking advantage of the collaborative features provided by Slack. When there is a shift in the on-call schedule, updating the team's channel topic to reflect the current personnel is a simple task. Moreover, our system allows you to monitor and manage the status, progress, and resolution times of tickets with ease, ensuring that prompt actions are taken to prevent potential breaches and uphold operational effectiveness. By optimizing your incident management workflow, Pagerly equips your team to concentrate on what is truly important—providing outstanding service to your clients while maintaining high standards of operational excellence. This focus not only enhances team productivity but also fosters a culture of continuous improvement.