List of the Top 12 Internal Communications Software for Intercom in 2025

Guru is an innovative AI-driven search and knowledge platform that provides reliable information from your organization's various documents, applications, and communication tools right when you need it, all within the existing apps you use. With Guru, there's no need to search endlessly for information; its tailored AI assistant offers you verified and pertinent answers instantly. Moreover, Guru's AI can transform these responses into a comprehensive knowledge platform, effectively replacing outdated wikis and intranets. This platform seamlessly integrates with a wide array of tools including Slack, Google, Microsoft SharePoint, OneDrive, Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, and Front, among others, making it a versatile solution for diverse workflows. By consolidating information across these platforms, Guru not only enhances productivity but also ensures that team members have immediate access to the knowledge they require to excel in their tasks.

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

In today's complex business landscape, facing intricate challenges necessitates the collaboration of committed teams. To support you and your colleagues in excelling at effective teamwork, we have created a detailed online resource. Creating a collaborative atmosphere for discussions and decision-making significantly amplifies the likelihood of achieving success. With Microsoft Teams, all essential tools are brought together in one cohesive workspace, facilitating smooth communication through chat, virtual meetings, file sharing, and integration with a variety of business applications. Improve your team's alignment with features that include group chat, online meetings, calling, and web conferencing options. Furthermore, you can work together on documents in real-time using integrated Microsoft 365 tools like Word, Excel, PowerPoint, and SharePoint. Additionally, the platform allows for the integration of your favorite Microsoft applications and other third-party services to support ongoing business development. Teams ensures robust end-to-end security, offers extensive administrative control, and guarantees compliance, all supported by the capabilities of Microsoft 365. Catering to diverse group needs, Teams comes with a free version that requires no long-term commitments, alongside the option to utilize it within a comprehensive suite of productivity solutions. By embracing the true essence of teamwork, you can unlock transformative opportunities for innovation and sustainable growth while fostering a culture of collaboration.

eXo Platform serves as an open-source digital workplace tailored for the needs of expanding teams and businesses. Comprehensive and adaptable, eXo Platform offers an extensive range of functionalities, including knowledge sharing, document and content management, alongside social interaction and collaborative tools for projects and tasks, all seamlessly integrated into a single solution. By utilizing eXo Platform, organizations can foster connections, enhance engagement, and incentivize their employees, customers, and partners through its innovative social and gamification features, ultimately driving productivity and satisfaction.

Quickly capture and distribute video messages using your screen, webcam, or a combination of both, making it a more efficient alternative to composing an email or attending a live meeting. Enjoy this feature at no cost, as it is compatible with Mac, Windows, Chrome, iOS, and Android devices. Additionally, this tool streamlines communication, making it easier to convey your thoughts visually.

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

Jamespot stands out as the leading French cloud software tailored for the collaboration and communication requirements of businesses, regardless of their size, whether it be at the team or organizational level. 1. Customized interface Jamespot offers the flexibility to be tailored specifically to your individual needs. 2. Extensive options available With a collection of 100 native and partner applications, Jamespot covers all your collaboration necessities and can seamlessly integrate with O365, GSuite, and a variety of other platforms through our open API. 3. Mobile accessibility You can stay connected on the go with the Jamespot mobile application, ensuring that you can manage your platform from anywhere. 4. Fully secure French solution All your data is securely stored in France, adhering strictly to GDPR regulations, and we are even certified for hosting health-related data. 5. Swift deployment process If you're short on time, our team is dedicated to adapting to your schedule during the deployment phase, whether it takes just a few days or stretches over several weeks. 6. Exceptional customer support We pride ourselves on providing outstanding customer service, ensuring that you always have the help you need as you navigate through using our platform.

Zulip is a communication tool tailored for distributed teams, seamlessly blending real-time chat with email-style threading for effective messaging. This platform allows users to prioritize essential discussions while sidelining less important ones. Built on technologies like Electron and React Native, Zulip boasts modern applications available across all major platforms. As a fully open-source project, it benefits from the contributions of a vast community of developers worldwide. With an extensive 120,000-word documentation resource and a robust codebase, Zulip fosters an inviting environment for customization and enhancements. Its developer community is notably larger and more engaged than that of other contemporary open-source chat solutions such as Mattermost and Rocket.Chat. Additionally, Zulip offers over 90 native integrations, along with access to hundreds more through tools like Hubot, Zapier, and IFTTT, while also enabling users to design their own integrations using its versatile API. The combination of features and community support makes Zulip a compelling choice for teams seeking effective communication solutions.

Beekeeper, a highly acclaimed application for digital work environments, seamlessly links remote team members by integrating operational systems with communication channels into a single, user-friendly employee portal. This platform allows frontline employees to engage with their peers instantly through both mobile and desktop interfaces. In addition to its real-time connectivity, Beekeeper boasts an easy-to-navigate analytics dashboard, offers a customizable user experience, and includes fully automated human resources functionalities like surveys and group messaging. Furthermore, its design prioritizes security, ensuring that all communications and data remain protected while fostering collaboration.

Transform your communication journey with Aritic Swarm, a platform that elevates conventional messaging into a dynamic interactive environment, complete with text formatting options, emojis, and effortless sharing capabilities that unite your entire team and different departments, ultimately driving productivity and business growth. You can easily upload and share various media, videos, and files by dragging them directly from your device, which opens the door to more than just simple one-on-one interactions. Create groups, start video calls, and enhance your messaging with formatting features like bold and italics to make your conversations more engaging. Moreover, you can convert discussions into actionable tasks right within Aritic Swarm rooms, pushing your team towards smarter collaboration and efficient workflows. If you like to keep track of significant messages in your inbox, Aritic Swarm allows you to highlight and bookmark crucial conversations for convenient access later, ensuring that you can always return to important topics. Furthermore, Aritic Swarm Meetings are designed to be fully compatible with both mobile and desktop devices, providing the flexibility to meet all your collaboration requirements. Discover the exceptional level of teamwork efficiency and lively interaction that Aritic Swarm has to offer, and watch how it can transform your collaborative efforts today. Embrace the future of communication and collaboration with Aritic Swarm, and unlock your team's full potential.