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Device42
Device42, A Freshworks Company
Transform your IT management with powerful data center insights.
Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole.
This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration.
With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations.
Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more.
As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.
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Vivantio
Empowering businesses with flexible, award-winning service management solutions.
Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.
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JDisc Discovery
JDisc
Gain real-time visibility into your complete IT landscape.
JDisc Discovery serves as a robust solution for IT asset management and network discovery, offering organizations valuable, real-time visibility into their complete IT landscape. By conducting automated network scans, it efficiently detects and organizes a variety of devices, which ranges from physical servers and workstations to virtual machines and network appliances, thus providing users with a comprehensive asset inventory. The tool meticulously gathers crucial information, encompassing hardware specifications, installed software, system configurations, and the interrelationships among devices, ensuring thorough documentation of the IT environment.
One of the standout features of JDisc Discovery is its agentless design. Instead of requiring software installation on each device, it utilizes multiple protocols such as SNMP, SSH, and WMI to collect data, facilitating rapid deployment and ensuring compatibility across an array of operating systems, including Windows, Linux, and Unix. This adaptability makes it particularly well-suited for varied and evolving IT infrastructures, allowing for effective and unobtrusive data acquisition. Additionally, its user-friendly interface enhances the overall management experience, empowering IT teams to make informed decisions based on accurate and up-to-date information.
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Canfigure
Canfigure
Transform your business processes with customizable automation solutions.
The Canfigure Asset Management Module offers comprehensive features for managing the entire lifecycle of fixed assets and inventory. This system is versatile, accommodating not only IT equipment but also encompassing various types of Plant, Property, and Machinery.
It enables the collection of all maintenance data and financial information, with the option to customize the database schema further. Integrated workflows facilitate the processes of installation, maintenance, transfer, and decommissioning of assets.
The inventory management functionality allows for the tracking of items across various locations, including stock management capabilities. Additionally, our Asset Mobile app enables users to scan labels and conduct stock takes efficiently.
It also includes built-in depreciation features and the possibility to connect with your accounting software.
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Serviceaide
Serviceaide
Streamline service management with rapid deployment and flexibility.
Consolidate Your Resources on One Comprehensive Platform
Achieve a more profound understanding of your organization's assets throughout their entire lifecycle. With Serviceaide's sophisticated asset management features, you can effectively oversee essential resources like equipment, vehicles, generators, artwork, and beyond. Effortlessly monitor the characteristics of non-technical assets, including their worth, warranty details, and contract information.
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ServoDesk
Simplisys Ltd
Streamline your support processes with adaptable Help Desk solutions.
Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes.
- Handle multiple communication channels through a single interface.
- Access to tickets is controlled based on roles.
- Automatic ticket creation and acknowledgment via email integration.
- Comprehensive reporting tools paired with interactive dashboards.
- A customer portal tailored to specific roles.
- Easy-to-implement business rules and workflows to facilitate automation.
- APIs available for seamless integration with external software.
We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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Pulseway
MMSOFT Design
Empower your IT with seamless remote monitoring solutions.
Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.
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Netwrix Auditor
Netwrix
Elevate security and compliance with seamless visibility solutions.
Netwrix Auditor is a visibility solution that empowers you to manage modifications, settings, and access across hybrid IT landscapes. Additionally, it alleviates the pressure of upcoming compliance audits. You can track all alterations in both your cloud and on-premises systems, encompassing Active Directory, Windows Servers, file storage, Exchange, VMware, and various databases. Simplifying your inventory and reporting processes is achievable, and you can effortlessly confirm that your access and identity configurations align with the established good state by conducting regular reviews. This proactive approach not only enhances security but also boosts overall operational efficiency.
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SysAid Technologies
Transforming IT service management with AI-driven excellence.
SysAid represents the future of IT service management, offering a robust platform that integrates generative AI into every aspect of service delivery, all presented through a user-friendly, conversational interface. This innovation allows organizations to provide outstanding service effortlessly, enhancing employee satisfaction with a dependable and user-friendly service experience. Additionally, it enables administrators to concentrate on higher-level strategic initiatives, ultimately empowering organizations to realize their full capabilities and drive growth. By embracing this technology, companies can transform their service processes and achieve unprecedented efficiency.
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SanerNow
SecPod Technologies
Streamline security and management with unparalleled endpoint protection.
SecPod SanerNow stands out as a premier unified platform for endpoint security and management, empowering IT and security teams to streamline and automate essential cyber hygiene processes. Utilizing a sophisticated agent-server framework, it guarantees robust endpoint security alongside efficient management capabilities. The platform excels in vulnerability management by providing comprehensive scanning, detection, assessment, and prioritization features. Available for both on-premise and cloud deployment, SanerNow seamlessly integrates with patch management systems to facilitate automatic updates across major operating systems like Windows, macOS, and Linux, as well as numerous third-party software applications. What truly sets it apart is its expansion into additional critical functionalities, which include security compliance management and IT asset tracking. Moreover, users can leverage capabilities for software deployment, device control, and endpoint threat detection and response. All of these operations can be conducted remotely and automated, reinforcing defenses against the evolving threats posed by modern cyberattacks. This versatile platform not only enhances security but also simplifies the management of IT assets, making it an invaluable tool for organizations of all sizes.
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GLPI
TECLIB
Streamline IT management with powerful, open-source efficiency tools.
GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure.
Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices.
This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.
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Mainsaver
Mainsaver Software
Streamline maintenance management for enhanced productivity and compliance.
Achieve your operational and maintenance objectives with Mainsaver’s proven Computerized Maintenance Management System (CMMS), which enables you to transition from relying on disorganized paperwork, whiteboards, and spreadsheets to a streamlined, user-friendly, and all-encompassing platform. This innovative solution allows you to efficiently manage maintenance tasks, plan and monitor preventive measures, simplify the administration of work orders, and oversee the inventory of maintenance, repair, and operations (MRO) parts. Furthermore, Mainsaver enables effective vendor management, assists in controlling maintenance expenses, helps extend the lifespan of assets, ensures compliance with regulations, boosts productivity, and minimizes downtime. Mainsaver empowers you to effectively handle work orders, address preventive maintenance needs, manage spare parts inventories, and make informed decisions regarding asset management. Mainsaver Core provides expansive enterprise asset management functionalities through a customizable solution available both on-premise and via the web, tailored for large and complex organizations, including mobile management capabilities with Mainsaver Connect. Meanwhile, Mainsaver Cloud delivers the most sought-after features from Mainsaver Core in a cost-effective, cloud-based CMMS ideal for small to medium enterprises, with a free trial option available. Trust in Mainsaver as the reliable CMMS that meets your organization's maintenance management needs. By choosing Mainsaver, you position your business for long-term success and operational excellence.
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WinBill
TeleManagement Technologies
Optimize telecom expenses effortlessly with intuitive, centralized management.
WinBill, developed by TeleManagement Technologies, stands out as a premier solution for telecom expense management. This user-friendly software offers a centralized information repository, providing businesses with precise inventories and expense reports for all their vendors and IT services. It simplifies contract tracking, budget management, and helps eliminate late payment penalties. The platform also boasts adaptable reporting capabilities, enabling users to generate and schedule reports or retrieve data online effortlessly. Among its extensive features are a service bureau module, purchase order tracking, the WinBill Web dashboard, and telecom dispute tracking for identifying savings. By significantly reducing the time your team spends on managing and approving monthly telecom invoices, WinBill empowers them to focus on discrepancies, thus enhancing operational efficiency and addressing ongoing billing issues. To explore whether WinBill aligns with your company's needs, we invite you to reach out for a live demonstration. This could be the first step toward optimizing your telecom expense management.
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Conclusion
Eller
Streamline processes, boost productivity, and automate seamlessly today!
Conclusion takes corporate process management to unprecedented heights. It provides robust text editing and collaboration features, an attractive interface, and workflows that can be tailored to specific needs. What sets Conclusion apart is its ability to automate every aspect—from gathering requirements to managing projects and tasks—all within a single platform. This eliminates the necessity of using various tools or acquiring extra resources. Born from thorough research, Conclusion’s interface, data architecture, and workflow engine are designed for contemporary work settings. Recognizing that each customer has its own distinct practices and culture, we also present a variety of pre-defined methodologies, which can be further customized by the users. This flexibility ensures that clients can seamlessly integrate Conclusion into their existing processes, enhancing productivity and efficiency.
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N-able N‑central
N-able
Empower your IT operations with seamless monitoring and management.
Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices.
Here are the standout features:
* Monitor a wide array of devices, including those running on Windows, Linux, and macOS.
* Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools.
* Create automated patch management policies to guarantee that all devices remain current with updates.
* Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding.
* Access remote support for various platforms and devices via the integrated Take Control feature.
* Manage tickets and billing effortlessly with the N-able MSP manager.
* Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions.
* Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements.
* Experience a robust tool that enhances efficiency and security for your IT operations.
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Business LOG
Enterprise Informatic Solutions
Transform your log management with versatile, efficient solutions.
With more than 11,000 businesses utilizing it, Business LOG stands out as the leading solution for managing logs. It is offered in both On-Premise and SaaS formats, featuring options for Agent Methods as well as a Log Collector Agent-free version. Business LOG provides comprehensive log analysis, generates reports, sends alerts, and includes a robust search capability, along with adaptable log storage solutions. This versatility makes it an essential tool for organizations seeking efficiency in their log management processes.
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Managing all your operational asset records is straightforward and transparent with a single web-based application. Say goodbye to unwieldy spreadsheets, as this system guarantees both data integrity and high-quality information. With our object hierarchy, tracking assets within Alvao becomes a seamless process. It provides a clear view of the company's hierarchical structure and the geographical spread of locations for each site. ALVAO empowers you with comprehensive control over the items, properties, and attributes that you choose to log. You can monitor a vast range of assets, from computers and contracts to vehicles and submarines. The flexibility allows you to create any item and keep track of the necessary properties. Furthermore, the configuration database in ALVAO offers an organized perspective, minimizing the likelihood of facing an audit. Additionally, it allows you to manage all your installed software effectively while keeping your licenses in order. This streamlined approach not only enhances efficiency but also improves overall asset management practices.
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Mint Service Desk
OPGK Software
Transform IT management with streamlined communication and efficiency.
Mint Service Desk software represents the future of IT Service Management (ITSM) solutions. Its core features encompass Incident Management, Asset Management, a Customer Portal, and Multi-Channel Communication, along with dynamic attributes for chat interactions and customizable ticket types that allow for tailored views. This comprehensive suite not only enhances operational efficiency but also improves user experience through streamlined communication channels.
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Jamf Pro
Jamf
Streamline Apple device management for enhanced productivity and security.
Jamf Pro is an Apple device management solution crafted to streamline the management process, ultimately fostering productivity and creativity among end users while assisting IT professionals. This comprehensive tool enhances the management of Apple devices by fulfilling the need for cohesive ecosystem oversight. With a variety of functionalities, Jamf Pro simplifies the deployment of devices, offers insightful inventory analysis, and facilitates prompt responses to security vulnerabilities, ensuring a secure and efficient operating environment. Additionally, the platform's user-friendly interface contributes to a more intuitive experience for both IT staff and end users.
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xAssets
xAssets
Effortless asset management, secure, versatile, and user-friendly.
The solution is user-friendly, quick, adaptable, and designed for comprehensive asset management throughout its lifecycle. Available in both cloud-based and on-premise formats, it includes features such as Asset Register, Asset Accounting, Depreciation, MACRS, Barcoding, Procurement, Disposal, Planned Maintenance, Contracts, Service Management, and Spares. Additionally, it offers robust reporting capabilities and can be accessed on any device or mobile platform without requiring installation. Notably, it has received USAF approval for security on SIPRNET/NIPRNET, ensuring its reliability for sensitive operations. This versatility makes it an ideal choice for organizations seeking efficient asset management solutions.
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AssetLoom
AssetLoom
Streamline your IT asset management for enhanced efficiency.
AssetLoom serves as an effective solution for managing IT assets, enabling organizations to monitor, regulate, and improve their assets throughout their entire lifecycle, from acquisition to disposal. This comprehensive tool provides a centralized platform for organizing, tracking, and maintaining a wide range of assets, such as IT hardware, software licenses, and physical goods. In line with other IT asset management platforms, AssetLoom aims to enhance operational efficiency, reduce costs, and bolster security measures. Furthermore, it complies with SOC 2 Type II standards and undergoes regular testing to ensure the protection of your sensitive data. As businesses increasingly rely on technology, tools like AssetLoom become indispensable in streamlining asset management processes.
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EZOfficeInventory
EZO
Optimize assets effortlessly with our comprehensive management software.
Our top-tier asset lifecycle management software allows for seamless creation of purchase orders, effective scheduling of services, and efficient vendor management. With straightforward depreciation tracking and tailored reporting, you can enhance your decision-making capabilities for your business. This comprehensive tool ensures that you have all the resources needed to optimize asset management processes effectively.
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LabStats
LabStats
Maximize resource efficiency and elevate student experience seamlessly.
LabStats provides a comprehensive solution for monitoring the utilization of hardware and software across campus environments. By utilizing this platform, institutions can enhance their IT budgeting, assist students in finding essential resources, and effectively distribute staff, software, and hardware as needed. With the ability to harness our RESTful API, preferred BI tools, or Power BI Dashboard Templates, users can swiftly uncover and apply valuable insights tailored to their specific requirements. The system also enables extensive exportation of data related to hardware, software, and users. Additionally, LabStats' Power BI Dashboard templates facilitate the analysis of several years' worth of campus data, allowing for informed decision-making. Students benefit from real-time access to resources, whether on campus or remotely, through a dynamic interface. The mobile application enhances accessibility, directing students to available resources with ease. Priced competitively at just $14 per year plus a setup fee, LabStats remains a budget-friendly option for colleges and universities, with the flexibility of site-wide licensing available to accommodate larger institutions. This makes it an ideal choice for enhancing the overall student experience and optimizing institutional resources.
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Activation Tools
softWORKZ Innovation Inc
Streamlined activation across platforms, no recurring fees involved.
Activation Tools provides an all-inclusive cloud solution that is compatible with Windows, Mac OS, iOS, Linux, virtual machines, Android, Raspberry Pi, and web activation.
Once a one-time activation fee is paid after purchase, there are no further charges—no monthly fees, no bandwidth costs, and no additional code packs required.
The Software_DNA APIs are compatible across all platforms, supporting every major operating system and browser, allowing for seamless integration of license activation codes that are not tied to a specific OS, which facilitates quick implementation on any system.
Various licensing options are available, including multi-seat, concurrent or floating, subscription-based, feature-based, and timed licenses.
Moreover, the eCommerce integrations are extensive, encompassing platforms such as 2Checkout, BlueSnap, Direct DNA, DPD, eJunkie, FastSpring, myCommerce, PayPal, PayPro Global, Shopify, and Stripe, ensuring that businesses can choose the payment solution that best fits their needs.
With such flexibility and support, Activation Tools empowers users with a streamlined and efficient activation process across diverse environments and applications.
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OXARI
Infonet Projekt SA
Empower your IT team with customizable, ITIL-compliant solutions.
OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams.
ADVANTAGES OF IMPLEMENTATION
As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences.
FLEXIBLE CONFIGURATIONS
A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows.