What is N-able N‑central?

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices.

Here are the standout features:

* Monitor a wide array of devices, including those running on Windows, Linux, and macOS.
* Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools.
* Create automated patch management policies to guarantee that all devices remain current with updates.
* Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding.
* Access remote support for various platforms and devices via the integrated Take Control feature.
* Manage tickets and billing effortlessly with the N-able MSP manager.
* Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions.
* Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements.
* Experience a robust tool that enhances efficiency and security for your IT operations.

Pricing

Free Trial Offered?:
Yes

Integrations

All N-able N‑central Integrations
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Screenshots and Video

Play Video N-able N‑central Screenshot 1 N-able N-Central-AutomationManager N-able N-Central-MobileManager N-able N-Central-ReportManager

Company Facts

Company Name:
N-able
Date Founded:
2014
Company Location:
United States
Company Website:
www.n-able.com/products/n-central-rmm
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

N-able N‑central Categories and Features

Server Monitoring Software

Server Management Software

Remote Support Software

Remote Desktop Software

RMM Software

Patch Management Software

Network Troubleshooting Software

Network Security Software

Network Monitoring Software

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Mapping Software

Network Management Software

Mobile Device Management (MDM) Software

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

MSP Software

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

ITSM Software

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Infrastructure Monitoring Tool

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

Help Desk Software

Endpoint Management Software

Antivirus Software

N-able N‑central Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 4 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    N-Able Problems that never get resolved

    1 out of 5 stars Date: Feb 18 2022
    Summary

    I am moving to a different RMM Platform. I probably put in less than 5 tickets over the last year. 3 of them have not been resolved and all my emails to managers of been ignored.

    Positive

    Everyone you speak to is very curious. They say all the right thing and agree with your assessments of there product. Platform is easy to work with.

    Negative

    There are 2 issue I have been complaining about since I onboarded with Solarwinds back in 2019. Neither has been resolved! Now I am have another issue with AV and the most frustrating thing is a case was created and I cannot reply to it or see it in my cases. I have spoke to 4 different techs and asked them to put it in my queue, yet it has not been done resolved.
    One is AV detecting Webroot which has been uninstalled in over 50 computers. Each time they roll out an upgrade of Bitdefender I have to uninstall reinstall it. I have ask too many times where is it looking for Webroot so I can correct the problem. The other is getting error messages from Patching. Patches that are declined randomly come up as failed to install making my job harder having to dive in to see what the error is. Issue comes and goes.

    Read More...
  • Reviewer Name: James P.
    Position: Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 1 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 1 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Avoid at all costs

    1 out of 5 stars Date: Sep 20 2022
    Summary

    Absolutely disgusting service. From day one of paying the invoice, the account was locked for nearly 3 days. They bundled an "RMM + ticketing" solution together which sounded promising but never worked.

    The ticketing solution caused all inbound emails to go missing and damage client relationship. Asked for help to resolve and this ticket went over a month and was not resolved.

    Stated all the above and demanded that the account was closed. To which they had the nerve to chase me for payment for 2 months. Do not use this company.

    Positive

    There are no pros to this company at all. The only pro was that when all the negatives happened, I found a better RMM solution. Ninja is cheaper and a better solution.

    Negative

    Everything.

    Support is diabolical.
    The account not activated on time.
    Bills are always wrong.
    Features that used to be standard are now microtransactions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Solution Architect ( IT )
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    IT management and monitoring " We all need "

    5 out of 5 stars Date: Aug 27 2020
    Summary

    One of the useful features I love about SolarWinds N-Central is its easy remote security monitoring facility. Each and every function it offers are really very useful for me. Its installation and system configuration hardly take an hour to setup for me.

    Positive

    I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor.

    Negative

    Reporting should have more information to study.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Ideal tool for Remote Monitoring

    5 out of 5 stars Updated: Nov 05 2020
    Summary

    In my overall experience, I got limitless and precise monitoring of multiple business points. The deployment was moderate not so easy not so simple. In my limited function usage, I got extreme monitoring experience.

    Positive

    Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring.

    Negative

    In my limited function usage, I got a positive response. No cons experienced.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    An amazing IT automation tool

    4 out of 5 stars Date: Jun 05 2020
    Summary

    If your company has a lot of individual devices/inventory to keep track of, SolarWinds N-central can help you achieve that easily.

    Positive

    - The interface is quite intuitive and can be used to automate most of the management tasks that MSPs have.

    Negative

    - The patch management system needs to be fixed and standardized, it is very difficult to deal with updates and changes over and over again.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 4 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Good network monitoring solution

    4 out of 5 stars Date: Jun 13 2020
    Summary

    SolarWinds N-Central is a great tool for server and network device monitoring. It provides live monitoring and customizable alerts based on our requirements making it efficient.

    Positive

    Pre-stack live monitoring
    Great third-party integrations
    Ease of management
    Highly Customizable Alerts
    Reporting feature

    Negative

    Steep learning curve
    Licensing model can be improved

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Remote Automation Tool

    5 out of 5 stars Updated: Jul 05 2020
    Summary

    SolarWinds N-central offers to manage issues remotely. It's a very easy and useful app to run commands remotely. It tells me the status of systems and provides complete acknowledgment of issues running.

    Positive

    It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely.

    Negative

    SolarWinds N-central is a remote automation tool to manage issues. No cons.

    Read More...
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