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Freshservice
Freshworks
Streamline IT service delivery with user-friendly efficiency.
If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
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SuperOps
SuperOps
Revolutionize your MSP workflow with intelligent automation today!
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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Atera
Atera
Revolutionize IT management with powerful AI-driven solutions!
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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Rippling
Rippling
Transform your business efficiency with seamless all-in-one management.
Enhance your security measures and simplify the management of devices through Rippling IT's multi-OS Mobile Device Management (MDM) solution. Access immediate insights into your security status and resolve issues quickly with comprehensive data on users and devices readily available. Leverage this information to create tailored security policies driven by user needs in a matter of moments. Rippling IT seamlessly integrates with HR processes by automating workflows for onboarding, transitions, and offboarding, allowing you to efficiently oversee changes in your workforce from a distance.
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JDisc Discovery
JDisc
Gain real-time visibility into your complete IT landscape.
JDisc Discovery serves as a robust solution for IT asset management and network discovery, offering organizations valuable, real-time visibility into their complete IT landscape. By conducting automated network scans, it efficiently detects and organizes a variety of devices, which ranges from physical servers and workstations to virtual machines and network appliances, thus providing users with a comprehensive asset inventory. The tool meticulously gathers crucial information, encompassing hardware specifications, installed software, system configurations, and the interrelationships among devices, ensuring thorough documentation of the IT environment.
One of the standout features of JDisc Discovery is its agentless design. Instead of requiring software installation on each device, it utilizes multiple protocols such as SNMP, SSH, and WMI to collect data, facilitating rapid deployment and ensuring compatibility across an array of operating systems, including Windows, Linux, and Unix. This adaptability makes it particularly well-suited for varied and evolving IT infrastructures, allowing for effective and unobtrusive data acquisition. Additionally, its user-friendly interface enhances the overall management experience, empowering IT teams to make informed decisions based on accurate and up-to-date information.
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Setyl
Setyl
Get the who, what, why, where, when of your IT assets and software licenses.
Setyl is a cloud-based IT asset and license management (ITAM) software that seamlessly integrates with your current tech stack through 100+ integrations.
The platform gives you complete visibility and control over hardware assets and equipment, software licenses, SaaS subscriptions, vendors, users, and spend in one place.
Use Setyl to:
1. Gain full visibility over your IT assets and software licenses — the who, what, why, where, and when.
2. Simplify, automate, and scale daily IT operations, including employee onboarding and offboarding.
3. Eliminate wasted IT spend.
4. Prepare for security audits and stay compliant, including with SOC 2, ISO 27001, and more.
With its intuitive interface, 100+ out-of-the-box integrations, and support from the Setyl team at every step, the platform is fast to deploy, easy to use, and built for collaboration.
Key features include:
• IT asset and license inventory
• Full asset lifecycle management
• Software and SaaS subscription renewal tracking
• License rightsizing
• Employee onboarding and offboarding workflows
• SOC 2 and ISO 27001 compliance
• Vendor audits and due diligence
• IT spend management
• 100+ integrations and API access
Integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, Okta, JumpCloud, Intune, Jamf, NinjaOne, Iru, Lansweeper, Tenable, Datto, Addigy, ConnectWise, CrowdStrike, Adobe, Slack, Zoom, BambooHR, HiBob, Factorial, Workday, Personio, NetSuite, Jira Service Management, Zendesk, and more.
By consolidating all these functionalities, Setyl helps organizations make informed IT decisions and enhance operational efficiency.
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Iru
Iru (formerly Kandji)
Streamline Apple device management, boost productivity effortlessly today!
Iru AI is a next-generation, AI-native security and compliance platform designed to unify and automate enterprise protection in an increasingly complex digital landscape. Built from the ground up for the AI era, Iru integrates identity management, endpoint protection, and compliance automation within a single, context-aware system. Its proprietary Iru Context Model continuously interprets relationships between users, apps, and devices, enabling intelligent actions across authentication, threat detection, and audit workflows. The Identity module eliminates passwords with device-bound authentication, ensuring frictionless yet secure access to every enterprise app. The Endpoint suite consolidates management, detection, and vulnerability response into one lightweight agent, providing real-time visibility and cross-platform consistency. Meanwhile, the Compliance engine automates control mapping and evidence collection, reducing audit preparation time while maintaining continuous readiness. Unlike fragmented legacy tools, Iru’s unified approach minimizes security gaps, streamlines administration, and improves user experience across the organization. The platform’s scalability and AI automation have helped firms cut IT workloads in half while achieving stronger security postures and regulatory compliance. Trusted by global innovators like Airbus, Notion, McLaren, and BetterHelp, Iru is transforming how enterprises secure their digital ecosystems. With over 5,000 customers and top-tier ratings for usability and innovation, Iru empowers teams to focus on strategic growth rather than operational complexity.
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Addigy
Addigy
Effortless remote management and security for Apple devices.
Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.
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Nalpeiron Zentitle
Nalpeiron
Accelerate your software success with effortless licensing solutions.
Since 2005, Zentitle has been at the forefront of Enterprise-Class Cloud-Based Software Licensing and Monetization, serving the top SaaS, software, and IoT companies worldwide. Thousands of software businesses have trusted Zentitle to expedite the launch of their products and effortlessly manage their entitlements, with many successfully transitioning from startups to public offerings through our cloud-based software license management solutions. Companies aiming to optimize their product monetization and customer management frequently turn to the Zentitle platform. By utilizing our services, organizations can conserve engineering resources, decrease infrastructure expenses, and accelerate their software market entry. If you're involved in software creation and sales, now is the ideal moment to embrace contemporary licensing models. Product managers seeking to enhance revenue generation can achieve remarkable speed with Zentitle, as new offerings, plans, and tiers can be introduced swiftly and with minimal engineering effort once our system is integrated. Moreover, the platform empowers customers to purchase in various flexible ways that suit their preferences. Embracing this modern approach not only simplifies operations but also maximizes customer satisfaction and engagement.
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NinjaOne
NinjaOne
Automate IT management for enhanced productivity and security.
NinjaOne offers a comprehensive solution for IT asset management, seamlessly identifying and monitoring all devices within a network. It keeps thorough records that encompass hardware specifications, software versions, and usage statistics. With real-time insights, IT teams can efficiently manage license allocations and minimize expenses. Automated notifications alert technicians about assets approaching their warranty expiration or end-of-life stage. A centralized database of asset information streamlines the processes of audits and compliance documentation. The platform also supports integrated workflows, enabling assets to be directly associated with incidents or service requests. NinjaOne guarantees total visibility and control over IT assets from the point of acquisition all the way through to their retirement.
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EZO AssetSonar
EZO
Maximize IT efficiency and compliance with our powerful solution!
AssetSonar offers a comprehensive solution for IT Asset Management by consolidating hardware, software, and SaaS into a single platform. IT departments can utilize agent-based tools, mobile device management (MDM) along with network integrations and barcode scanning to ensure that every asset is accounted for. It automatically monitors license entitlements and SaaS consumption, enabling the recovery of unused resources and better financial oversight. Features such as depreciation schedules, warranty management, and lifecycle tracking ensure assets remain efficient from acquisition to disposal. With functionalities like patch management, role-defined access controls, and thorough audit logs, AssetSonar enhances both compliance and security measures. Tailored for expanding IT teams, it effortlessly accommodates thousands of endpoints while streamlining everyday ITAM tasks.
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Serviceaide
Serviceaide
Streamline service management with rapid deployment and flexibility.
Consolidate Your Resources on One Comprehensive Platform
Achieve a more profound understanding of your organization's assets throughout their entire lifecycle. With Serviceaide's sophisticated asset management features, you can effectively oversee essential resources like equipment, vehicles, generators, artwork, and beyond. Effortlessly monitor the characteristics of non-technical assets, including their worth, warranty details, and contract information.
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Josys
Josys
Every Identity. Every App. Governed Autonomously.
Josys serves as the Automated Identity Governance and Administration (IGA) Platform, empowering IT departments with comprehensive oversight of their software asset ecosystem. By seamlessly identifying all applications in operation, even those from unauthorized sources, Josys generates a real-time catalog of licenses, user activity, and access rights throughout the organization. Featuring integrated license optimization and expenditure analytics, Josys guarantees that you avoid paying for unutilized licenses and stay compliant with regulations, transforming disorganized IT assets into a streamlined, governed, and financially-efficient portfolio.
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Auvik
Auvik Networks
Streamline your network management with real-time insights today!
Auvik enhances the management of IT assets by providing automated inventory tracking and real-time insights. It allows you to quickly identify, visualize, and oversee each device connected to your network, guaranteeing an up-to-date understanding of your hardware and software resources. With its comprehensive reporting features and proactive notifications, Auvik removes the need for manual data input, minimizes asset visibility gaps, and empowers you to make informed choices regarding resource distribution. Optimize compliance, boost operational efficiency, and proactively address potential challenges with Auvik's smart IT asset management solutions.
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ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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ServoDesk
Simplisys Ltd
Streamline your support processes with adaptable Help Desk solutions.
Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes.
- Handle multiple communication channels through a single interface.
- Access to tickets is controlled based on roles.
- Automatic ticket creation and acknowledgment via email integration.
- Comprehensive reporting tools paired with interactive dashboards.
- A customer portal tailored to specific roles.
- Easy-to-implement business rules and workflows to facilitate automation.
- APIs available for seamless integration with external software.
We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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GoCodes
GoCodes
Effortless office asset management at your fingertips today!
Most asset tracking tools offer one tagging method. GoCodes bundles four: patented QR code labels, real-time GPS trackers, Bluetooth beacons, and RFID/NFC tags.
Pick what fits each asset and manage everything from one cloud dashboard.
QR labels ship with every account at no extra charge. Stick them on tools, equipment, or inventory and scan with the GoCodes app (4.7 stars, App Store) or any phone browser. Check items in and out in seconds. Your team can be tracking assets within days, not months.
Built for trades and industrial companies. Contractors, school districts, manufacturers, and facilities teams use GoCodes to know exactly what they own, where it sits, and who touched it last.
Log maintenance schedules, service history, warranties, and equipment utilization. Create custom fields, rename defaults, and control access with role-based permissions. Reports generate in seconds.
Free trial available. No credit card, no setup fee, no app download required.
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Domotz
Domotz
Revolutionize network oversight with our free trial today!
Explore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!
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OPGK Software
Transform IT management with streamlined communication and efficiency.
Mint Service Desk software represents the future of IT Service Management (ITSM) solutions. Its core features encompass Incident Management, Asset Management, a Customer Portal, and Multi-Channel Communication, along with dynamic attributes for chat interactions and customizable ticket types that allow for tailored views. This comprehensive suite not only enhances operational efficiency but also improves user experience through streamlined communication channels.
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eAuditor Cloud
BTC Sp. z o.o.
Effortless IT management with powerful monitoring and security.
eAuditor Cloud is a comprehensive SaaS platform that specializes in IT asset management, security assurance, performance monitoring, and data protection. Drawing on over twenty years of experience in both the corporate and public domains, it combines dependable functionality with the adaptability and scalability of cloud technology. This solution offers thorough oversight of IT infrastructure, covering automated inventory management for computers, servers, operating systems, and software, alongside continuous monitoring of user activities, devices, and network performance. Its features include remote management capabilities, patch deployment, BitLocker encryption, a SOC dashboard, and the automation of various operational tasks. A powerful Data Loss Prevention (DLP) engine safeguards sensitive data in use, storage, or transmission, utilizing classification protocols, rules, and established policies. Furthermore, the platform supports AI-enhanced CMD/PowerShell functionalities and integrates with ChatGPT, allowing administrators to optimize workflows and alleviate the repetitive nature of certain tasks. A standout aspect of eAuditor Cloud is its ability to grow with your business, offering a free version for up to 100 devices while also providing advanced enterprise-tier solutions, thereby catering to diverse organizational requirements. This remarkable flexibility not only boosts operational productivity but also instills confidence in managing IT security and assets effectively. Moreover, the innovative design ensures that organizations can adapt to changing technological landscapes while maintaining robust oversight of their IT environments.
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ip·Solis
XenPool GmbH
Streamline IT asset management with self-service automation solutions.
ip·Solis gives employees a clean self-service portal to request the IT they need — VDIs, shared desktops, applications, licenses or hardware — while IT keeps full control through configurable approval workflows and automated provisioning. It is the lean, self-hosted alternative to heavyweight suites like Ivanti and ServiceNow: focused on IT self-service and asset lifecycle instead of a sprawling ITSM monolith, and deployable in an afternoon via Docker. Managers approve in one click; multi-approver quorums, conditional rules and out-of-office delegation keep requests moving. Approved orders are fulfilled automatically by PowerShell runbooks across Active Directory, SCCM, XenServer/XCP-ng and VMware vSphere — no manual ticket handling. Every asset stays auditable from request to decommissioning, with access certification for ISO 27001/SOX/PCI, an append-only audit log, and cost reporting that tracks spend by provider, consuming team and department. Single sign-on works with any OIDC provider (Entra ID, Okta and more), and automated offboarding via SCIM and HR webhooks revokes access the moment someone leaves. It runs entirely on your own infrastructure — on-prem or air-gapped, no data sent to a vendor cloud, no telemetry. Free for private use and 30-day evaluation; any organizational use — including public-sector bodies and non-profit organizations — requires a commercial license.
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SysAid Technologies
Transforming IT service management with AI-driven excellence.
SysAid is an AI-powered Help Desk and ITSM solution. Powered by Agentic AI, SysAid helps IT teams resolve issues faster, automate repetitive tasks, and focus on what truly matters—delivering outcomes that move the business forward.
With AI-driven ticket handling, no-code workflow automation, and an intuitive self-service portal, SysAid boosts productivity across the organization.
At its core is Agentic AI—a purpose-built operational layer where intelligent AI Agents take the first action, accelerating resolution and increasing IT efficiency. SysAid also delivers enterprise-grade security, built-in governance, and customizable controls to ensure responsible and compliant AI usage.
Deploy in weeks with fast, code-free onboarding—no disruptive migrations or lengthy training cycles. Flexible, scalable, and backed by award-winning support, SysAid grows with your business.
ITSM run by AI—and by you.
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GLPI
TECLIB
Streamline IT management with powerful, open-source efficiency tools.
GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure.
Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices.
This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.
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Qualer
Qualer
Optimize asset management and streamline operations effortlessly today!
Qualer serves as a cloud-driven platform for managing assets and services, optimizing the processes of maintenance and calibration. By utilizing Qualer, organizations can achieve full visibility and effortless cooperation with both internal teams and external service providers. This platform functions as a comprehensive ecosystem for managing asset lifecycles and service events, ensuring transparency and responsibility, which significantly improves asset management and regulatory compliance regardless of your location. Furthermore, Qualer empowers users to streamline operations and make informed decisions about their assets.
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Pulseway
MMSOFT Design
Empower your IT with seamless remote monitoring solutions.
Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.