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Vivantio
Empowering businesses with flexible, award-winning service management solutions.
Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.
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ScalePad
ScalePad
Transform asset management with automated insights and efficiency.
ScalePad, which was formerly known as Warranty Master, provides an automated approach to effectively manage hardware, software, and warranty services. By becoming one of the over 8,000 partners, you can enhance your asset lifecycle management and gain vital insights that boost both productivity and profitability. Are you looking for an easy way to obtain in-depth insights on your hardware and software assets, including potential revenue streams, comparative asset data, and a comprehensive, sortable inventory? Watch our video to learn how ScalePad can streamline the asset management process for you! You can swiftly collect essential data from your integrations and handle both software and hardware together, minimizing downtime. Our easy-to-read reports are tailored for clarity, benefiting your team and clients alike while fostering stronger relationships through transparent and valuable information. With strong connections to manufacturers like Dell, HP, and Lenovo, ScalePad ensures that you have access to real-time, accurate, and updated data to keep you prepared for strategic decision-making. This cutting-edge platform is designed to evolve with your requirements, making it an indispensable resource for any organization aiming to enhance their asset management practices. By leveraging ScalePad's capabilities, you can significantly improve your operational efficiency and drive greater success within your organization.
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IT Glue
Kaseya
Transform your IT documentation for unparalleled business success.
The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively.
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Setyl
Setyl
Streamline IT management for optimized operations and savings.
Achieve complete oversight and management of your IT assets, licenses, usage, and expenditures with Setyl — the all-encompassing IT management solution.
Setyl serves as a cloud-based platform for IT asset and license management (ITAM), seamlessly integrating with your current technology ecosystem through numerous ready-to-use integrations.
With Setyl, you can oversee every aspect of your hardware assets, software applications, SaaS subscriptions, licenses, vendors, administrators, users, and expenditures all in one centralized location, enabling you to:
1. Optimize and expand your IT operations, including processes for onboarding and offboarding employees.
2. Detect and eradicate unnecessary IT expenses.
3. Protect against compliance and audit challenges, including standards like ISO 27001 and SOC 2, among others.
The Setyl platform features an easy-to-navigate interface with a low barrier to entry, ensuring a smooth user experience that promotes teamwork across your organization.
Highlighted features include:
• Comprehensive asset and license registry
• Management of asset lifecycle
• Oversight of SaaS subscriptions, software applications, and license allocations
• Streamlined workflows for employee onboarding and offboarding
• Adherence to ISO 27001 and SOC 2 compliance standards
• Detection of shadow IT
• Vendor audits and thorough due diligence
• Management and analysis of IT expenditures
• Proactive and guided support for users
By consolidating all these functionalities, Setyl empowers organizations to make informed IT decisions and enhance operational efficiency.