List of the Top 3 IT Documentation Software for ConnectWise RMM in 2025

N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability.