List of the Top 25 Knowledge Management Software in China in 2026

Interfacing’s IMS is an AI-enabled platform that combines business process modeling, quality management, controlled documentation, and governance/risk capabilities in a single hub. Organizations rely on IMS to document and automate workflows, maintain versioned records, manage risk programs, and keep compliance activities aligned with regulatory requirements through full lifecycle traceability. Developed for industries where accountability and oversight are essential, including aerospace, pharma/biotech, finance, and government, IMS delivers operational insight, workflow automation, and intelligent recommendations that help reduce risk and improve quality outcomes. The platform holds ISO 27001 certification and includes 21 CFR Part 11 validation, supporting secure use in high-compliance environments. Additional capabilities include low-code app creation, AI-based process mining, audit management, CAPA and training modules, and performance dashboards. AI improves governance accuracy, strengthens compliance posture, and supports ongoing improvement.

An all-encompassing, highly adaptable software solution for customer support and feedback is offered in both SaaS and on-premise formats. - Community Feedback Tool This feature enables you to gather, categorize, and oversee customer feedback and feature suggestions. With intelligent voting and commenting mechanisms, valuable insights are generated that can inform the creation of product development strategies. Additionally, comprehensive analytics and insightful reports allow for the evaluation of your support team's effectiveness and the analysis of customer experiences. - Ticketing Help Desk The robust ticket management system allows for the handling of tickets through customizable statuses, tasks, private notes, comments, and reports, along with Kanban Boards. Advanced automation and notification parameters not only streamline the workload for your support team but also contribute to significant cost savings. Moreover, this integrated system ensures that you can efficiently address customer concerns while enhancing overall service quality.

The hyper Content & Digital Asset Management Server empowers organizations to fully manage their digital assets while streamlining processes and lowering expenses. By seamlessly integrating rich content into the workflows of internal and external teams, it enhances accessibility. Collaborative approval mechanisms ensure that process control is maintained throughout. Additionally, utilizing Social Media Networks facilitates the sharing of this content effectively. For optimal promotion and success of rich content, it is beneficial to develop tailored Brand Portals that resonate with your audience. This approach not only enhances brand visibility but also fosters stronger connections with stakeholders.

PHPKB serves as a powerful knowledge management software, designed to help organizations effortlessly find, capture, and distribute information among customers, employees, and various stakeholders. By utilizing PHPKB, companies can enhance both employee productivity and customer satisfaction levels significantly. This software boasts distinct features like LDAP compatibility and an open-source codebase, which provide flexibility and adaptability. With multiple administrative levels available, users can easily create web-based content, manage documents, and keep track of version changes. PHPKB facilitates seamless publishing, sharing, and collaboration on knowledge assets, ensuring a streamlined experience. Additionally, it offers a top-notch authoring experience that can be tailored to meet the diverse needs of businesses, whether they are small or large. The efficiency and speed with which PHPKB allows users to share and manage knowledge base content is unparalleled. This software is not just limited to sharing knowledge; it also effectively handles the management of white papers, user manuals, and business processes, while enabling the publication of articles, FAQs, APIs, and other essential information. Ultimately, PHPKB stands out as a comprehensive tool for organizations seeking to enhance their knowledge management practices.

Klyck empowers businesses to secure more deals while fostering robust relationships. By ensuring that sales teams access the appropriate sales and marketing materials at critical moments, Klyck enhances the quality of customer interactions. Its insightful data analytics enable sales and marketing leaders to grasp customer engagement levels and formulate effective sales strategies. By merging content intelligence with training integration and customer segmentation, Klyck transforms any sales representative, whether experienced or novice, into a competent sales professional. Discover how Klyck’s automated sales solutions assist B2B clients in refining their sales processes, increasing deal closures, and optimizing the use of sales materials. Navigating a complex B2B sales cycle can be challenging; however, our platform streamlines customer dialogues by enhancing sales alignment, significantly minimizing the time needed to locate sales content, and delivering impactful data analytics on customer engagements. Moreover, Klyck’s innovative approach ensures that sales teams are not just equipped but are also empowered to excel in a competitive marketplace.

eXo Platform serves as an open-source digital workplace tailored for the needs of expanding teams and businesses. Comprehensive and adaptable, eXo Platform offers an extensive range of functionalities, including knowledge sharing, document and content management, alongside social interaction and collaborative tools for projects and tasks, all seamlessly integrated into a single solution. By utilizing eXo Platform, organizations can foster connections, enhance engagement, and incentivize their employees, customers, and partners through its innovative social and gamification features, ultimately driving productivity and satisfaction.

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

Ayoa takes the concept of online collaborative whiteboards to an enhanced level of functionality. By integrating idea generation, task management, and collaborative tools, Ayoa offers a comprehensive platform that empowers teams to work cohesively and build knowledge essential for achieving their goals. The approach offered by Ayoa enables users to swiftly capture innovative thoughts, act on them without delay, and cultivate improved work habits. Its adaptable features cater to teams of various sizes, enabling them to tackle a wide range of tasks, from project planning and conducting effective meetings to addressing numerous other collaborative needs. With Ayoa, the potential for team success is significantly amplified.

Consolidate various services and applications into one cohesive ecosystem with Bitrix24: Unlock essential tools for your business. You will find features such as the Activity Stream, Group Chat, Calendars, Workgroups, and a multitude of collaboration resources at your fingertips. Bitrix24 ensures that your projects are not only planned but also executed punctually and efficiently. It is accessible both online and on-premise, with the added bonus of open-source code visibility. Whether you have a large workforce or a small team, it offers effective task management along with time tracking, templates, reminders, reporting, and task dependencies. As the world's most widely used free CRM, with an impressive user base of 12 million and counting, it provides real-time support tools that enhance customer satisfaction and encourage repeat business. Furthermore, anyone can effortlessly design beautiful websites, landing pages, and online stores without needing any coding skills. The package even comes with a complimentary domain name and hosting. Additionally, you have the option to operate Bitrix24 on your own server, giving you further control over your business operations. This flexibility allows for a tailored experience that meets your specific needs.

Livepro serves as the perfect Knowledge Management solution tailored for Customer Service and Experience. This versatile platform can be utilized in a variety of environments, such as at service counters, in field operations, or for customer self-service applications. It is designed to enhance customer experience scores while simultaneously decreasing the time required for training new employees. Additionally, Livepro promotes compliance and boosts staff engagement, making it a comprehensive tool for customer experience management. Unlike traditional systems that rely on extensive and complicated documentation, Livepro prioritizes delivering concise answers to agents. Its robust functionalities, including efficient search capabilities and straightforward process guidance, facilitate this approach. The user-friendly interface of Livepro minimizes the need for extensive training, which in turn fosters greater staff confidence and elevates customer satisfaction levels. By leveraging Livepro, businesses can achieve a remarkable 25% reduction in average handling time (AHT) and a decrease in call transfers by up to 35%. As a result, companies experience improved staff engagement and shorter onboarding times. Furthermore, the platform enhances compliance and mitigates risk through its authored content and SOC-certified secure data features. With Livepro, organizations are well-equipped to deliver exceptional customer service while optimizing operational efficiency.

ThoughtFarmer stands out as a premier provider of intranet solutions, effectively uniting individuals, teams, and innovative ideas within organizations globally. Its platform is utilized by a diverse range of companies around the world, enhancing communication, knowledge sharing, and collaboration despite physical distances. Notably, ThoughtFarmer is particularly adept at fostering engagement among remote employees, ensuring they feel connected and involved. It seamlessly integrates with essential business applications such as Slack, Microsoft, and Google, which helps maintain productivity among distributed teams. Additionally, the platform offers real-time updates, collaborative online environments, and a nurturing space where businesses can flourish and grow. In this way, ThoughtFarmer not only supports organizational efficiency but also strengthens team dynamics across various locations.

Navigating the complexities of innovation in a large organization can often feel like an insurmountable challenge. The necessity to engage a vast array of stakeholders, consider countless data points, and navigate various hurdles can be overwhelming. To effectively tackle these issues and transform your business, equipping yourself with the right resources is crucial. This is precisely where Qmarkets steps in. Our platform empowers you to establish and oversee intelligent crowdsourcing processes that help pinpoint, assess, and execute the most pertinent ideas, trends, and insights, ultimately providing swift returns on investment for your organization. The Qmarkets Innovation Management Ecosystem is designed to address every facet of innovation, offering tailored software solutions for idea management, continuous improvement, technology scouting, trend management, and innovation portfolio management. With esteemed clients such as Ford, Intel, Coca-Cola, Volkswagen, and UBS, we possess a rich repository of best practices and insights that can guide your organization toward achieving its objectives. No matter the direction you take, our commitment to your success is unwavering, and we will accompany you throughout your entire innovation journey, ensuring you have the support needed to thrive.

Archbee serves as a versatile and lightweight documentation tool that enables the creation of product manuals, internal wikis, knowledge repositories, API documentation, developer guides, changelogs, and diagrams all within a single application. By facilitating asynchronous communication among team members, Archbee enhances effectiveness and prepares teams for remote collaboration, boasting one of the most efficient and intelligent editing experiences available in documentation tools. For teams managing complex products or catering to developers, comprehensive product documentation is essential, and Archbee simplifies the process of establishing customized documentation on your own domain, complete with all the necessary features and functionalities. With Archbee, creating and maintaining high-quality documentation has never been more straightforward, making it an invaluable resource for any team looking to streamline their knowledge-sharing processes.

Uniting individuals - connect, inform, and captivate your audiences. Our offerings encompass intranet solutions, community engagement, knowledge management systems, wikis, and intelligent FAQ software. We are passionate strategists, designers, and developers who combine extensive technical expertise with a deep commitment to achieving the utmost customer satisfaction. Our admiration for Drupal and various interfaces drives us to embrace automated processes. We possess extensive knowledge in digital technologies, artificial intelligence (AI), and transformation methodologies. At the heart of all our custom developments and products is our distinctive data distribution engine called the Wisdom Integration Engine, which harnesses cutting-edge AI technologies and digital innovations. zehnplus delivers top-notch, sustainable, and cost-effective solutions. We provide strategic business insights alongside project management and create bespoke software solutions tailored to your needs. Specializing in digitizing the customer journey, custom software development, and Drupal CMS, we stand out in our field. Having successfully transformed the digital landscape for over 160 organizations, we invite you to join our growing list of satisfied clients. Together, we can elevate your business to new heights.

Ntranet transcends the traditional concept of an intranet, functioning as a vibrant digital workplace that fosters a sense of appreciation among employees. This platform not only enhances engagement for remote workers but also serves as a beacon of company culture. With Ntranet's intuitive drag-and-drop interface, users can unleash their creativity to design pages that mirror their organizational values. By transforming the way businesses communicate, collaborate, and connect, Ntranet positions itself as a game-changer in the corporate landscape. Supporting over 55,000 individuals and organizations, Ntranet offers a portal that boosts productivity, fosters meaningful interactions, and enhances communication and collaboration for remote teams. Our dedicated team is committed to your success, leveraging over 15 years of expertise in developing and implementing intranets for organizations of all sizes. By choosing Ntranet, you are not just adopting a tool; you are investing in a comprehensive solution that prioritizes employee engagement and culture.

XWiki is recognized globally as the foremost provider of collaborative open-source software, serving more than 800 clients across the globe. This adaptable information management platform employs the concept of a "Structured Wiki," equipping businesses with superior features for organizing information effectively. To cultivate a genuine collaborative environment, one must utilize an authentic collaborative tool, and XWiki’s software stands out as the perfect solution for nurturing such an environment within organizations. It's important to note that collaboration extends beyond just software solutions. Our out-of-the-box solutions are crafted with the intention of simplifying your collaborative efforts. With more than 900 community extensions available, XWiki guarantees a customizable experience tailored to meet your specific requirements, allowing you to achieve your objectives more efficiently. Furthermore, XWiki's versatile architecture accommodates businesses of varying sizes, delivering a scalable solution that prevents vendor lock-in and encourages a shift away from proprietary software systems. In an ever-evolving competitive landscape, XWiki emerges as an essential resource that enables organizations to enhance collaboration, lower expenses, and maintain the continuity of knowledge. Uncover the transformative potential of XWiki in revolutionizing your organization's approach to knowledge management and collaboration, and witness the significant impact it can have on your overall productivity.

Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.

Opentute is a versatile cloud-based mobile application designed for educational purposes that organizations can utilize. Its intuitive Learning Management System enables users to swiftly develop and distribute online courses to both clients and employees. You can personalize your eLearning platform with features such as Newsfeed updates, instant messaging, chat functions, groups, channels, email broadcasts, and, most crucially, captivating online courses. Available in both App and Desktop formats, it supports SCORM modules, videos, slides, and quizzes for a comprehensive learning experience. Additionally, Opentute seamlessly connects with various platforms including Google, LinkedIn, Facebook, Stripe, Survey Monkey, and Arlo, enhancing its functionality and integration capabilities. This makes it a robust solution for businesses aiming to streamline their training processes and engage their audience effectively.

Traction® TeamPage combines the most powerful elements of social networking, project management software, and content creation tools into a comprehensive business solution that ensures different teams remain connected while pursuing their goals. It allows for the quick collection and sharing of information from various sources, such as emails, websites, Office documents, and other enterprise systems. By shifting important business conversations from conventional email systems to a more efficient platform, it improves traceability, actionable insights, and the ability to retrieve information in the future. Its integrated Project Management features streamline and enhance any business process, accommodating everything from everyday tasks to large-scale projects. This cohesive strategy empowers teams to improve their collaboration, enhancing efficiency and productivity significantly. Ultimately, the use of Traction® TeamPage can transform the way organizations operate and achieve their objectives.

MangoApps is a comprehensive digital workplace platform that unites your intranet, frontline employee app, collaboration tools, and AI-powered knowledge services into one secure, intuitive hub. Built for both corporate offices and on-the-go frontline teams, it replaces the inefficiency of juggling separate apps by delivering communication, resources, and workflows through a single, consistent experience—accessible anywhere, on any device. Instead of scattering news, training, documents, schedules, and task lists across multiple systems, MangoApps centralizes them for instant access. Employees can search for answers, contribute updates, join discussions, and complete their work without switching contexts. Intelligent AI Assistants provide fast, role-specific results, while automation features reduce repetitive tasks and help teams focus on high-value work. With 200+ integrations to popular enterprise systems, MangoApps acts as the launchpad for daily operations while keeping existing tools in place. From onboarding new hires and managing projects to running recognition programs and shift scheduling, the platform adapts to each organization’s unique workflows. Enterprise-grade security—including HITRUST, SOC 2 Type II, and ISO 27001—ensures sensitive data remains fully protected and compliant. Adoption rates regularly exceed 90%, and organizations consistently report measurable improvements in employee engagement, retention, and productivity. Whether you’re connecting a few hundred staff or coordinating a global workforce of hundreds of thousands, MangoApps bridges the gap between headquarters and the frontline—reducing app sprawl, improving knowledge flow, and fostering a connected culture where every employee has the tools, training, and communication they need to thrive.

Uncover knowledge at lightning speed and boost your learning efficiency with BlueSpice, the enterprise version of the celebrated MediaWiki software that powers Wikipedia. Navigating BlueSpice is as simple and user-friendly as typical wiki platforms, yet it meets the rigorous standards of professional environments. Additionally, you can enhance MediaWiki by adding intuitive extensions, making it easier for your team to manage administrative tasks. The package also features an appealing design that resonates with users! For those exploring a cost-effective entry point, BlueSpice free provides an excellent option that delivers considerable benefits for both wiki admins and users. Conversely, BlueSpice pro offers an indispensable solution for businesses, packed with a comprehensive array of features, an ever-growing selection of extensions, and includes ongoing support, updates, and patches. Our company was founded with the vision of making the technology and principles behind Wikipedia accessible to businesses. Since our establishment in 2007, we have focused on developing the BlueSpice knowledge management platform, built on the robust foundation of the open-source MediaWiki software, to empower organizations to collaborate more effectively. As we continue to innovate, we remain committed to adapting to the changing needs of our users, ensuring that BlueSpice remains a leading choice in the industry.

A management framework that emphasizes logical reasoning, effective prioritization, and strategic delegation. This approach not only enhances decision-making but also fosters a more efficient workflow within teams.

Knowliah stands at the forefront of AI-powered software solutions tailored for Enterprise Legal Management (ELM). Our state-of-the-art platform empowers legal departments across various sizes to effectively capture, organize, and deliver essential information. Designed with modularity in mind, our system enhances vital legal processes including Contract Lifecycle Management (CLM), Matter & Spend Management, Litigation Management, Entity Management, and Third Party Risk & Compliance Management. Additionally, our platform boasts sophisticated analysis and reporting functionalities, equipping businesses with the ability to uncover potential opportunities and mitigate risks. By leveraging Knowliah, you can refine your legal operations and maintain a competitive edge in the dynamic legal sector. The user-friendly interface can be customized to fit your individual requirements, and our comprehensive security and privacy measures ensure your information remains protected. Whether you represent a small enterprise or a large organization, Knowliah's ELM & CLM solutions help you demonstrate your business's true worth. In addition to this, our offerings have been acknowledged by prominent industry authorities such as Gartner and Forrester in their recent evaluations, further solidifying our reputation in the marketplace. Ultimately, choosing Knowliah means investing in a future where your legal operations are not only efficient but also strategically advantageous.

Presenting HiHub, an all-encompassing cloud-based Human Resource Management system that includes features such as 360-degree feedback, assessments, a comprehensive knowledge base, and customized development plans specifically designed for your daily operations. What makes HiHub stand out? It brings together all your HR requirements in one platform, allowing you to register once and immediately access a wealth of services. Take advantage of our complimentary 360-degree rating tool, and explore the functionality of Review 360 with a demo access option, while our HR experts are on hand to assist with any setup needs. Our cloud infrastructure eliminates the need for costly hardware investments, providing a convenient and economical solution. Getting started is a breeze, complemented by an intuitive design that lets you navigate the platform at your own pace, without facing any pushy sales pressure or relentless follow-up calls. We encourage you to provide feedback and suggestions to help us improve our offerings, with valuable contributions rewarded through bonuses and recognition. Furthermore, you can seamlessly integrate your preferred services with Bitrix 24, and we are thrilled to share that additional integrations with various systems are on the way. With HiHub, you can significantly enhance your HR processes and boost your organization's efficiency to unprecedented levels, making your HR tasks more manageable than ever. Embrace the future of HR management with us and discover how easy it can be to streamline your operations.

Graphlytic is an online business intelligence platform that facilitates the visualization and analysis of knowledge graphs. Users can interactively navigate the graph, searching for patterns with the help of the Cypher query language or utilizing query templates designed for those without a technical background. Additionally, filters can be applied to effectively address any inquiries related to the graph. This visualization tool offers profound insights across various fields, including scientific research and anti-fraud efforts. Even individuals unfamiliar with graph theory can readily delve into the data. The graph rendering is powered by Cytoscape.js, which can handle tens of thousands of nodes and an extensive number of relationships. Graphlytic is accessible in three different formats: Desktop, Cloud, or Server, catering to diverse user needs. The Graphlytic Desktop version is a Neo4j Desktop application that can be installed effortlessly in just a few clicks. For small teams seeking a swift setup without the hassle of installation, Cloud instances provide an ideal solution, ensuring they can start working quickly and efficiently. This flexibility greatly enhances the platform's usability across different organizational contexts.