List of the Top 13 Marketing Analytics Software for BigCommerce in 2026

TrueLoyal delivers a next-generation loyalty platform that helps consumer brands keep customers engaged for life. Leveraging AI-driven personalization and omnichannel integration, it allows businesses to design and manage loyalty programs that work across eCommerce, retail, and distributor networks. The platform includes features such as gamification, rewards catalogs, predictive churn prevention, advocacy programs, and receipt-based engagement, enabling brands to turn every interaction into an opportunity for retention. With advanced analytics and data collection, TrueLoyal empowers companies to capture zero- and first-party data to fuel smarter marketing decisions. Its pre-built integrations and open API ensure seamless connectivity with major systems, reducing complexity and accelerating deployment. Case studies from industries like beauty, automotive, and food & beverage highlight measurable results, including over 150% increases in repeat revenue and significant boosts in customer satisfaction scores. Beyond the technology, TrueLoyal offers consulting and strategy services to ensure brands launch with confidence and continuously optimize their programs. Customers benefit from a holistic loyalty ecosystem that drives advocacy through social commerce, user-generated content, surveys, and product sampling. By aligning loyalty initiatives with brand strategy, TrueLoyal transforms transactional relationships into long-term partnerships. Its mission is to provide brands with the flexibility, intelligence, and tools they need to scale retention and revenue in a sustainable way.

Webmaxy Analyzer serves as a powerful analytical tool focused on user behavior, offering comprehensive insights into the actions of your website visitors. It encompasses a range of features such as session replays, heatmaps, form analysis, surveys and polls, funnel views, and user insights, which collectively aid in a deeper understanding of customer interactions, ultimately enhancing conversion rates. By leveraging qualitative data, businesses can make informed, data-driven decisions to refine their strategies and improve overall performance. Ideal for digital marketers, business owners, product marketers, and other key decision-makers, Webmaxy Analyzer is designed to be user-friendly and seamlessly integrates with existing technology stacks, effectively bridging gaps in user behavior analysis. The tool allows you to obtain valuable qualitative data that can transform your web application and website by revealing user interaction patterns; for instance, heatmaps can pinpoint where users click, enabling better positioning of calls-to-action. Furthermore, Webmaxy Analyzer empowers you to gain a deeper understanding of your visitors, improve their online experience, and significantly drive up conversion rates. With its robust features, including behavior analytics, session replay, heatmaps, form analyzer, and user insights, Webmaxy Analyzer stands out as an essential resource for enhancing your digital strategies. Overall, its capabilities can lead to more effective marketing efforts and a stronger online presence for businesses.

Constant Contact equips small enterprises with robust tools designed to enhance and streamline their digital marketing efforts. The Constant Contact Lead Gen & Salesforce (formerly SharpSpring) platform serves as an effective marketing solution, enabling businesses to expand their sales pipeline, cultivate leads, and successfully close more transactions. Our offerings are tailored to help you draw in ideal prospects and engage them with customized content, ultimately fostering your business growth. Attract Swiftly acquire high-quality leads through email campaigns and social media engagement. Evaluate leads based on their interactions, and effortlessly transition them to your sales team. Nurture - Communicate the right information to the right audience at precisely the right moment. It has become simpler to nurture leads and facilitate follow-ups with sales through a versatile, centralized CRM paired with highly customizable automation features. Grow - Optimize your marketing budget more efficiently by utilizing real-time analytics and insights that correlate your efforts with sales outcomes, pipeline progression, and revenue generation. This comprehensive approach ensures that each aspect of your marketing strategy contributes effectively to your overall business objectives.

Tailored results will be delivered to you based on your preferences, past experiences, and specific role. QuaerisAI ensures that you have access to data that is almost in real-time for all your data needs. The platform boosts your data and document management tasks by leveraging AI technology. To foster knowledge exchange and monitor progress, teams have the ability to share insights and create pinboards. Our sophisticated AI engine swiftly converts your inquiries into a format suitable for database processing within mere seconds. Just as life requires context, so does data; our intelligent AI engine analyzes your search terms, interests, roles, and historical data to rank results that encourage deeper exploration. Additionally, you can effortlessly apply filters to your search outcomes, allowing you to uncover specific details and delve into pertinent questions that arise. This seamless integration of AI not only enhances efficiency but also enriches the overall user experience.

Integrate your data effectively, categorize your audience, deliver smooth experiences, and easily monitor your performance. The use of no-code integrations enables you to consolidate data from various sectors like finance, marketing, sales, support, and product into a unified customer profile. This consolidation highlights the actions that hold the greatest significance for your business. Audience segmentation is an invaluable strategy that empowers you to reach targeted groups based on a mix of demographic, firmographic, behavioral, and transactional data. Crafting the right message for the appropriate individual at the ideal moment is crucial. Delivering hyper-personalized omnichannel experiences that resonate with your audience throughout the entire customer journey offers a unique opportunity for engagement. Intelligent automation can create interactions that feel genuinely human, enhancing the overall experience. Data should simplify decision-making rather than complicate it. With the aid of visual analytics and insightful reports, your entire team can engage in data-driven decisions, while tailored dashboards ensure you remain focused on your objectives. Ultimately, embracing a data-centric approach is essential for fostering growth and enhancing customer relationships.

WhatConverts offers a comprehensive platform for call tracking, lead capture, and reporting that empowers marketers to understand what drives conversions effectively. This platform allows users to capture various types of interactions, including phone calls, web chats, form submissions, and online sales. With a user base exceeding 10,000 businesses and marketing experts, WhatConverts is trusted for its ability to consolidate tracking, management, and reporting functions into one cohesive tool. Marketing professionals leverage this solution to efficiently oversee and evaluate their PPC, SEO, and social media campaigns. As a robust call tracking system, WhatConverts serves as a complete, standalone solution while also allowing for integration with other software to enhance its capabilities. The platform encompasses all essential features such as tracking calls, chats, forms, and eCommerce activities, ensuring users have access to real-time reporting and lead management in a single location. Furthermore, it provides an extensive collection of resources for monitoring website chat interactions, eCommerce sales, and custom online events, alongside integrated reporting that facilitates a thorough analysis of leads and overall lead management.

Supermetrics was founded on a daring vision: to simplify and democratize marketing data for businesses across the globe. What began as a modest initiative has transformed into a groundbreaking marketing intelligence platform that is now relied upon by over 200,000 organizations, including prestigious names such as Nestlé, Warner Bros, and Dyson. From its inception, Supermetrics has been motivated by a mission to empower marketers and data analysts by providing seamless access to data, catering to all stages of their professional journeys. The platform has developed into a user-friendly tool that extracts and integrates data from more than 150 marketing and sales platforms—such as Google Analytics, Facebook Ads, and HubSpot—into users' chosen destinations, allowing teams to enhance their analytics processes and engage in data-driven decision-making. This unwavering focus on innovation has garnered Supermetrics a place on G2’s 2024 Top 50 Best EMEA Software Companies list, marking a significant milestone in its growth. At the core of Supermetrics lies a commitment to transparency, innovation, and ensuring customer success. We firmly believe that data possesses the potential to narrate stories, address challenges, and pave the way for new opportunities. As the marketing environment continues to change, Supermetrics is steadfast in its dedication to staying at the forefront, assisting clients not just in achieving success but in thriving with state-of-the-art solutions that meet their evolving needs. With every step forward, Supermetrics is shaping the future of marketing analytics for organizations around the world.

By concentrating on analytics to enhance your e-commerce business, we provide insights that typical shopping carts might miss, which could lead to a revenue shortfall of at least twice as much. Shoppr analyzes historical data from your store and marketing efforts, displaying the information clearly to showcase both your strengths and weaknesses. With Shoppr, you gain a comprehensive understanding of the key metrics affecting your business, enabling you to make educated choices that foster growth. Furthermore, our platform is designed to continually adapt, ensuring that you stay relevant in the fast-paced world of e-commerce. As your business evolves, Shoppr evolves with you, providing the tools necessary to thrive in a competitive market.

ThoughtMetric serves as a vital tool for ecommerce marketers to monitor their marketing effectiveness and enable informed business choices based on data. It offers seamless integration with leading ecommerce and advertising platforms, making it simple to connect various data sources, monitor ad performance, and conduct thorough analyses. By utilizing ThoughtMetric, ecommerce businesses can gain insights into their marketing performance and leverage data to enhance their strategies. The platform synthesizes disparate data from marketing efforts, customer journeys, and revenue attribution to provide a comprehensive view of marketing effectiveness. Furthermore, ThoughtMetric employs sophisticated algorithms for attribution modeling, allowing businesses to pinpoint the true origins of their customer base. This enables marketers to optimize their advertising expenditures and scale campaigns that attract the most valuable customers, focusing on those with high lifetime value. Ultimately, ThoughtMetric's advanced tracking capabilities ensure that sales can be directly correlated to the specific ads responsible for driving them, empowering businesses to refine their marketing approach effectively.

Cerebra offers a no-code decision intelligence platform designed to empower marketing and merchandising teams, allowing them to leverage data-driven strategies instead of relying on guesswork. By moving away from conventional retail practices, the platform creates a real-time retail environment that minimizes missed opportunities, prevents excess inventory, and addresses pricing inaccuracies. Rather than overwhelming users with complex data sets that require significant analysis, Cerebra delivers timely, actionable recommendations alongside predicted business outcomes, enhancing productivity through impactful insights and actions. Utilizing AI technology, it actively seeks to boost profitability while reducing waste, enabling operations to adapt swiftly in real time. With Cerebra, insights that drive action are automatically implemented, fostering a culture of data-informed decision-making at every organizational level. The platform seamlessly integrates and analyzes both internal and external data sources, revealing insights that not only increase brand profitability but also improve customer satisfaction and mitigate inventory excess. Furthermore, the user-friendly interface means there is no need for extensive training in complicated areas like big data analytics or data manipulation, ensuring that it is accessible for everyone. This groundbreaking approach allows teams to concentrate on strategic goals without becoming overwhelmed by data complexities, ultimately fostering a more efficient and focused work environment.

Diginius Insight unifies your digital data, improving performance through the integration of reporting and analytics to deliver vital insights for business development, all within a single, all-encompassing platform. This innovative tool promotes open and reliable relationships with clients by harnessing the capabilities of Diginius Insight. Designed specifically for digital marketing agencies, the data management suite streamlines oversight and reporting for various client campaigns, incorporating white-label options and collaborative features. Emphasizing scalability and creativity, the Diginius Insight platform provides robust solutions that enable the consolidation of reporting, analytics, and ad management, giving you a comprehensive view of your digital landscape. Whether your objectives include refining reporting, uncovering insights from your online activities, monitoring SEO outcomes, or nurturing valuable leads throughout the sales process, Diginius Insight acts as a results-driven platform committed to harmonizing all your data effectively. By leveraging this platform, agencies can maintain a competitive edge and adapt swiftly to the rapidly changing digital environment while continuously enhancing their strategic initiatives. Ultimately, Diginius Insight is designed not just to unify data, but also to empower agencies in achieving their goals through informed decision-making.

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

E-commerce Insights for Maximizing Revenue Growth. We empower you to increase your revenue, foster customer loyalty, and accelerate your journey toward profitability. Thorough Revenue Evaluation. Understand which customer segments contribute most significantly to your income, the effects of discounts on your sales figures, and the typical spending behavior of your customers at checkout, alongside a host of other vital metrics to guide your strategic planning. Acquire In-Depth Customer Understanding. Analyze customer demographics based on location, purchasing capacity, and discount engagement, while also spotlighting your top 10 to 100 most loyal patrons each month. Keep Track of Your Store's Recent Activity. Obtain daily summaries that deliver a clear snapshot of your store's latest orders, revenue, average order value, and most popular items, allowing for an in-depth exploration of emerging trends. Effortless Integration with E-commerce Solutions. Experience quick and easy connections with major e-commerce platforms in under three minutes, ensuring that crucial metrics are instantly accessible. Monitor and analyze key performance indicators to evaluate your store's effectiveness, enabling you to make strategic decisions that will drive future expansion. By leveraging these insights, you can strategically position your business for sustained success.