List of the Top 5 Patient Engagement Software for MEDITECH Expanse in 2026

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

Boost efficiency, enhance patient satisfaction, and achieve exceptional results with Playback Health's all-in-one clinical platform. Our system automates the registration process and simplifies post-visit communications, allowing you to conserve valuable time. With hands-free transcription of appointment discussions, you can ensure precise documentation. A single update keeps your entire care team in the loop. Our extensive range of clinical and patient care tools is designed for smooth integration. Maintain effective communication with our intuitive platform, customizable for providers, patients, or all stakeholders involved. Prioritizing security, our SOC 2 and HIPAA-compliant system employs data encryption to protect sensitive data. Playback AI focuses on strengthening the clinician-patient connection by offering the most competitive ambient medical documentation solutions, ultimately reducing costs and easing physicians' workloads. We are convinced that delivering genuinely personalized patient care depends on providing real-time access to medical records, which nurtures a more responsive healthcare setting. By refining these processes, we strive to cultivate a more efficient healthcare ecosystem where patient engagement is significantly enhanced, leading to better health outcomes for everyone involved.

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platform™ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrock™, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.