List of the Top 23 Free Patient Experience Software in 2025

Clarifire Health is a cutting-edge rounding solution designed specifically for healthcare organizations, featuring an efficient workflow engine that enhances the management of patient experiences. Developed by Clarifire, a Florida-based company recognized by WBENC, this platform employs advanced workflow technology to streamline communication within healthcare environments. Offered as a Software as a Service (SaaS) solution, Clarifire Health enables patients to easily share their narratives through intuitive swipes and taps on a mobile app. This novel method not only improves service delivery but also enhances the effectiveness of leader rounding initiatives, with the goal of significantly increasing patient satisfaction. By leveraging these tools, healthcare providers can obtain critical insights into patient experiences, cultivating a more responsive and compassionate care setting. As a result, both patients and providers can engage in a more meaningful dialogue, ultimately leading to improved health outcomes.

Our innovative COVID-19 solution, compliant with HIPAA standards, aims to help organizations protect their employees, work environments, and clientele. At HealthChampion, we understand the challenges you encounter and have a wealth of experience regarding patient interactions. Building on our consumer-oriented digital health platform, we have created a HIPAA-compliant COVID-19 monitoring tool specifically designed for employers. This all-encompassing solution empowers businesses across various industries to safely bring their workforce back to the office. Learn how we can aid your organization in optimizing its procedures and operations. Wave goodbye to the hassle of paperwork and cumbersome spreadsheets. Our application is offered at no charge for organizations with up to ten users, ensuring considerable value and return on investment. Sign up today to access the user-friendly dashboard right away. The setup process is straightforward, and users can finish self-screening in under two minutes. The app is compatible with smartphones, tablets, and computers, providing a smooth and convenient experience. By eliminating congestion at your entrances, you can ensure that users who have been cleared can enter easily. With our tool, your organization can maintain a safer and more efficient workplace.

Practice Mate, developed by Office Ally, serves as a thorough practice management solution that adheres to HIPAA regulations and is utilized by more than 25,000 healthcare providers. With its intuitive design, it effectively simplifies the processes of revenue cycle management and billing while optimizing appointment scheduling to boost administrative productivity. This platform also offers smooth integration with additional Office Ally tools to facilitate patient intake, send reminders, and manage e-prescriptions. You can begin using it today without any charges, obligations, or setup hassles, allowing you to minimize administrative burdens, elevate job satisfaction, and enhance the experience for patients. Furthermore, this solution is designed to support the evolving needs of healthcare organizations, making it a valuable asset in today’s medical landscape.

CureMD stands out as a leading provider of specialty electronic health records (EHR) and billing solutions, recognized for enhancing operational efficiency, cutting costs, and elevating the overall patient experience. Their innovative cloud-based platform enables smooth information sharing between diverse systems, organizations, and platforms, which in turn fosters enhanced collaboration, productivity, and patient safety. Ranked #1 in EHR and billing services by KLAS Research, CureMD also boasts top-notch customer service and a user-friendly interface that is both integrated and customizable. Additionally, the availability of an iPad KIOSK and iPhone EHR further enriches the usability of their services, making it easier for healthcare professionals to deliver exceptional care. With these features, CureMD continues to set the standard in healthcare technology.

Unlock the benefits of remote healthcare through Hale, a platform that enables clinical teams and healthcare systems to expand their capabilities, improve accessibility, and achieve outstanding results while providing patients with an exceptional experience. Patients can conveniently access services from any location and at any time using either desktop or mobile devices, thereby streamlining workflows and enhancing their access to care. Hale prioritizes data security by adhering to stringent standards, including HIPAA Compliance, HITRUST Certification, and SOC2 Compliance, ensuring that your information is thoroughly safeguarded. The effortless integration of EHR and practice management not only simplifies operations by minimizing redundancy but also guarantees that clinical data is always up-to-date. Commencing your transition to remote care is both swift and straightforward, frequently enabling fully-integrated solutions to be operational within days rather than months, making it an effective option for healthcare providers pursuing innovative solutions. With Hale, you can revolutionize the way you provide care to your patients, ultimately leading to improved health outcomes and greater patient satisfaction. This transformation can significantly enhance the overall efficiency of healthcare delivery in today's fast-paced environment.

Homecoming partners with psychedelic therapy clinics, mental health professionals, and retreat centers to provide all-encompassing assistance to clients throughout their healing journey, from the preparatory phase to the sessions themselves and beyond. Our state-of-the-art companion app enhances these experiences by offering personalized guides, actionable tasks, and consistent check-ins aimed at promoting healing. We consolidate preparation and integration support into a single, user-friendly platform that caters to both patients and clinics alike. By leveraging contemporary therapeutic tools and accurate data, we enable clinics to reach a broader patient demographic while enhancing the overall experience for those in treatment. Homecoming ensures that clinics can support patients on their healing journeys, even when they are physically apart. Through our app, users benefit from daily guidance that outlines specific actions to help them feel prepared and empowered throughout their treatment process. Moreover, we provide articles written by therapists to aid in progress and encourage users to track their emotional, physical, social, and spiritual well-being as integral parts of their healing. This comprehensive approach not only promotes patient engagement but also cultivates a stronger bond between clients and their therapeutic support networks, ultimately leading to more successful outcomes in their healing journeys. By reinforcing this connection, Homecoming aims to create a supportive community that enhances the therapeutic experience.

The enhancement of digital patient experiences is designed to forge connections with individuals at their most critical moments. By delivering customized solutions that align with the specific needs of each patient, essential support is provided to encourage deeper personal engagement throughout their treatment journey. It is crucial to uphold transparency and guidance during what can often be an overwhelming experience. An integrated platform offers digital connectivity that guarantees real-time assistance, ensuring that every patient's care network remains coordinated throughout their treatment. Comprehensive management of treatment is enriched by the combination of advanced technology and expert knowledge, benefiting patients significantly. Innovative insights derived from data are the backbone of a digital platform that champions human interaction, ultimately leading to a more complete care experience. Our digital solution effectively meets a pressing need by educating, reminding, and coaching patients and their caregivers at each stage of the treatment process. Furthermore, the proactive intervention offered by JITI technology serves to enhance patient engagement and support significantly. By emphasizing these critical aspects, we aim to elevate patient satisfaction and outcomes, particularly during difficult times, while also fostering a sense of community among patients and caregivers alike.

Our services span various communication channels, including SMS, WhatsApp, QR codes, and tablet interfaces, to ensure comprehensive connectivity. We provide exceptional options for communication between patients and healthcare professionals, allowing them to connect at any time and from any location. By closely examining the needs of patients, we create both physical and digital engagement solutions that can be customized to accommodate a wide range of regional and international languages. With BestDoc, you can tailor your experience to meet specific needs, whether you prefer a standalone system or one that integrates smoothly with your existing hospital information system, and you can select coverage for a few departments or the entire facility. Many healthcare organizations, regardless of size, trust BestDoc to improve patient experiences and set new benchmarks for care. Our patient-centric solutions are not only prevalent across India but have also gained traction in the UAE, underscoring our dedication to superior healthcare engagement. By choosing BestDoc, you can have confidence in the effectiveness of your patient engagement strategies while fostering a supportive environment for both patients and staff.

pMD offers comprehensive solutions for managing medical practices and revenue cycles, encompassing everything from patient onboarding to the collection of payments. This all-in-one software suite provides healthcare facilities with essential tools for streamlined operations, reducing the likelihood of mistakes by minimizing the number of systems in use. Users can either utilize the full range of features that pMD offers or seamlessly integrate the software with existing systems. A robust and secure communication framework facilitates continuous care, significantly improving the patient experience. For effective patient interactions, having a standardized communication method is vital in delivering high-quality care. We organize all critical patient information in a centralized location, which conserves precious time during urgent situations. Furthermore, pMD includes a fully integrated telemedicine platform that complies with HIPAA regulations, allowing healthcare providers to deliver outstanding care to their patients. Explore the intuitive telehealth software solutions that pMD provides and adopt telemedicine options tailored for both your practice and its patients. With pMD, enhancing patient involvement and the overall quality of care becomes not only easier but also more efficient and impactful. This innovative approach positions healthcare practices to thrive in a rapidly changing medical landscape.

Osmind revolutionizes mental health treatment workflows, resulting in a more positive experience for patients. Our platform is a holistic solution aimed at increasing efficiency and saving you time, all while remaining cost-effective. Bid farewell to the tedious electronic health records that involve too many clicks and complex procedures. Created by psychiatrists specifically for mental health practices, the Osmind EHR is equipped to support the innovative treatments of tomorrow. It facilitates the straightforward management of medications and the administration of a range of interventions, including TMS, ketamine, SPRAVATO®, and psychedelic therapies. By offering a modern patient experience, you can significantly enhance patient engagement and satisfaction levels. Patients benefit from an easy-to-use mobile app that enables them to monitor their progress, communicate securely, and submit claims for out-of-network services. Tailor your practice to meet your specific needs with flexible scheduling, virtual consultations, and seamless integrated payments on a single platform. Moreover, you can reduce operational expenses while improving cash flow, allowing you to focus on what truly matters—your patients' health and happiness. Ultimately, Osmind is dedicated to reshaping mental health treatment into a more effective and patient-focused experience, fostering a supportive environment for both practitioners and those they serve. This commitment to innovation ensures that mental health care can evolve alongside advancements in treatment methods.

BloomText presents a straightforward messaging solution that streamlines communication while improving the overall patient experience. It facilitates the secure exchange of HIPAA-compliant text messages, images, and files directly to mobile devices or email accounts, thereby eliminating the requirement for downloading apps or remembering passwords. Moreover, it allows for the easy gathering of patient data, including insurance cards. Users can also send different types of media, such as documents and links, directly to patients via SMS. The platform simplifies collaboration among colleagues on patient-related issues through its integrated chat features. With the inclusion of read receipts and notifications for every message sent, users remain updated about their interactions with patients. Additionally, it enables the sending of mass text messages to numerous contacts at once, with capabilities to track delivery in real-time and adjust the sending pace if needed. This innovative tool ultimately seeks to create a more effective and responsive communication framework within healthcare environments, ensuring that both patients and providers benefit from enhanced connectivity. As the healthcare industry evolves, tools like BloomText play a crucial role in bridging communication gaps and enhancing patient engagement.

Boost efficiency, enhance patient satisfaction, and achieve exceptional results with Playback Health's all-in-one clinical platform. Our system automates the registration process and simplifies post-visit communications, allowing you to conserve valuable time. With hands-free transcription of appointment discussions, you can ensure precise documentation. A single update keeps your entire care team in the loop. Our extensive range of clinical and patient care tools is designed for smooth integration. Maintain effective communication with our intuitive platform, customizable for providers, patients, or all stakeholders involved. Prioritizing security, our SOC 2 and HIPAA-compliant system employs data encryption to protect sensitive data. Playback AI focuses on strengthening the clinician-patient connection by offering the most competitive ambient medical documentation solutions, ultimately reducing costs and easing physicians' workloads. We are convinced that delivering genuinely personalized patient care depends on providing real-time access to medical records, which nurtures a more responsive healthcare setting. By refining these processes, we strive to cultivate a more efficient healthcare ecosystem where patient engagement is significantly enhanced, leading to better health outcomes for everyone involved.

Oryx is a comprehensive cloud-based software solution specifically designed for managing dental practices, with a focus on enhancing various operational aspects like billing, imaging, patient communication, and data security. It offers an array of features, such as analytics-based billing, advanced imaging and charting tools, efficient patient scheduling, and communication solutions, all supported by robust data security measures that adhere to HIPAA standards and comprehensive revenue cycle management offerings. Catering to a diverse clientele, Oryx serves independent dental offices, multi-location dental groups, specialists, pediatric dentists, and professionals in Canada. By prioritizing modern, tech-savvy solutions, Oryx aims to elevate patient experiences and boost operational efficiency while providing transparent pricing that can result in significant savings compared to other dental software options. Furthermore, Oryx's dedication to innovation not only enhances its appeal but also positions it as a pioneering choice for dental practices eager to improve both their productivity and the quality of patient care. As a result, dental professionals can expect a transformative experience that addresses their unique needs in an evolving healthcare landscape.

NoviSign is a company specializing in digital signage software that provides a cloud-based SaaS solution compatible with both Android and Windows platforms. Their offerings include interactive and dynamic features, alongside cutting-edge IoT integrations with external partners, such as facial recognition, barcode scanning, RFID technology, and various sensors to enhance user experience. This comprehensive approach allows businesses to create engaging displays that can respond to real-time data and user interactions.

Streamline your operations by adopting a modern cloud-based EHR software that allows you to avoid the complexities of managing multiple applications. Cloudpital's integrated healthcare information system is designed for organizations committed to improving care quality and enhancing patient experiences through effective digital transformation. This solution meets the unique needs of any specialty, whether you run a single practice or a multi-specialty facility. With its ready-to-use pre-filled forms and templates, Cloudpital simplifies every facet of your practice, ensuring a seamless workflow from patient check-in through billing, claim submissions, scheduling, and follow-ups. Say goodbye to the complications of multiple software subscriptions; your entire team, including staff, physicians, and inventory managers, will benefit from the enhanced efficiency that Cloudpital provides. Effortlessly access your practice on the web, iPhone, or iPad, and seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one user-friendly platform. By choosing Cloudpital, you are not just improving your practice’s efficiency but also preparing to embrace the future of healthcare management. This innovative solution is a game changer for those looking to elevate their healthcare delivery systems.

Transform your operational efficiency, elevate the standard of patient care, and innovate patient interaction through Suvarna HIMS. This advanced system provides customizable workflows based on rules, catering to both outpatient and daycare services effectively. It includes a powerful appointment management feature specifically designed for consultations and diagnostic procedures. Patients benefit from timely alerts and notifications delivered via various channels, while an efficient queue management system significantly reduces wait times. Scheduling appointments is simplified through a user-friendly portal, a convenient kiosk, and a mobile application. The billing module is all-encompassing, featuring integrations with IDC and payment gateways for seamless transactions. Currently, over 300 hospitals of different sizes have adopted this solution. It is engineered to streamline processes from the moment of admission until discharge, alongside real-time management of bed availability. The system also enhances nursing workflows within inpatient settings, enabling efficient order management, clinical documentation, and transfers between units for healthcare professionals. Comprehensive operating theater management is part of the package, encompassing scheduling, surgical records, and inventory tracking. Dietitians are supported with structured schedules, personalized diet plans, and ready-to-use templates. This system not only improves the quality of care but also shortens turnaround times in emergency departments, presenting a full range of features that comprehensively meet operational demands. With its intuitive interface, healthcare providers can dedicate more time and resources to achieving positive patient outcomes, ultimately fostering a better healthcare experience.

WebSitter Pro serves as a comprehensive data hub for essential patient-related information within your practice, including doctor profiles, office locations, accepted insurance plans, offered services, and additional details. With just a simple click, updates can be made effortlessly without the need for an IT specialist, ensuring that both patients and staff have immediate access to accurate information. Moreover, WebSitter Pro can be seamlessly integrated into your current website or launched as a completely new site, allowing you to be operational within the same day. By utilizing WebSitter Pro, practices, agencies, and developers can enhance efficiency and significantly elevate the patient experience. This streamlined approach not only saves valuable time but also fosters better communication between the practice and its patients.

Healthcare delivery organizations, from nimble telehealth startups to large health plans with extensive member bases, leverage Canvas software and APIs to swiftly create cutting-edge patient experiences and business models, all while achieving significant cost savings relative to traditional approaches. This illustrates the unique benefits offered by Canvas. Forward-thinking teams need an electronic medical record (EMR) and payment solution tailored for both healthcare practitioners and software developers. Our platform integrates all essential elements to effortlessly combine contemporary digital patient interactions, care methodologies, and financial systems. The Canvas platform supports the synchronization of care services and payment options for businesses providing direct-to-consumer virtual care, handling intricate at-risk patients, and everything else in between. Established medical practices can utilize the Canvas platform to remain proactive amidst industry changes and cultivate innovative partnerships between payers and providers. Functioning as a headless EMR, Canvas encompasses built-in payment solutions and processes for insurance reimbursement. By implementing Canvas, organizations can accelerate the creation of new patient experiences, ensuring that their care teams lead the charge in healthcare innovation. Investing in Canvas not only boosts operational efficiency but also positions your organization as a frontrunner in the dynamic healthcare environment, paving the way for future advancements in patient care. Ultimately, embracing Canvas is a strategic decision that aligns with the needs of modern healthcare delivery.

Connect Patient by ChartLogic is a versatile mobile-friendly patient portal that offers a wide range of functionalities. This digital solution enables smooth communication and engagement between healthcare providers and patients, allowing access from any device or web browser, which significantly improves the quality of care and enhances the overall patient experience. Essential features available to healthcare providers include access to patient history, secure messaging, intake forms, and appointment reminders. On the other hand, patients enjoy crucial tools such as the ability to request appointments, make electronic bill payments, and submit prescription refill requests, creating a holistic approach to managing their healthcare. By providing these comprehensive services, this platform greatly improves the relationship between patients and providers, leading to a more streamlined and effective healthcare system. Additionally, its user-friendly interface ensures that both patients and providers can navigate the portal with ease, further promoting better health outcomes.

Enhancing interactions with patients, assessing their individual needs, providing tailored solutions, and improving the overall experience, satisfaction, and loyalty can be achieved through a Patient-Centric Approach to Healthcare. By adopting this strategy, you can expand your patient base, increase revenue, and simultaneously reduce operational costs. Establish secure connections, engage in discussions, refer patients, and share your most complex cases with other healthcare professionals. Our highly secure and scalable encrypted Medical Social Network encourages collaboration among specialists, allowing for the exchange of valuable insights. This platform acts as a significant Big Data Health resource for researchers, giving them the ability to analyze anonymized health data such as MRT, fMRI, and genetic information to identify patterns that can lead to improved patient treatment through sophisticated analytics. Hippocrates has earned accolades as the leading Big Data Health platform at Stanford Medical School, the foremost global medical institution, where we introduced groundbreaking research on Healthcare Systems and Medical Technology, demonstrating how our services can revolutionize the medical field without incurring any costs. By promoting collaboration and knowledge sharing, we strive to construct a more effective and efficient healthcare ecosystem, ultimately benefiting both patients and healthcare providers alike. In this ever-evolving landscape, innovation and cooperation will be key in shaping the future of healthcare delivery.

Convert feedback and operational metrics into actionable insights that can inform decision-making. Collect feedback, assess it, make comparisons, and effectively implement these insights to drive improvements. Over 9 million surveys, forms, and sensory evaluations have been conducted across a range of industries including Customer Experience, Employee Engagement, and Patient Experience. By identifying problems and taking necessary corrective actions, organizations can eliminate uncertainty. It is essential to tackle Compliance, Risk Assessment, Audits, and other critical areas to ensure smooth operations. Regular data collection enables quick identification and resolution of safety and compliance issues. Employ sensory evaluation ballots to improve the data collection and analytics process tailored for the Food, Beverage, and Consumer Goods sectors. Harnessing these insights empowers organizations to not only enhance performance but also to cultivate a mindset focused on continuous growth and development. Ultimately, this approach leads to more informed strategies and better overall outcomes.

Buzz has been thoughtfully created to cater to the specific requirements of healthcare practitioners. The Buzz Medical Messenger is equipped with a diverse range of features designed to greatly improve communication effectiveness. Users can create a secure and dependable network of healthcare personnel and staff essential to their daily functions. It facilitates the formation of groups and teams that mirror existing workflows, promoting a smooth and efficient information exchange. Additionally, Buzz integrates contextual communication within discussions, allowing users to obtain Lightning™ fast answers from Skyscape's vast array of trusted medical resources, relied upon by over a million healthcare experts. With a solid track record in various settings, including medical clinics, hospitals, home health, and physical therapy, Buzz is particularly adept at assisting agencies during care transitions. Feedback from users emphasizes enhancements in patient experiences and provider satisfaction, coupled with a marked reduction in hospital readmission rates. By significantly streamlining communication and encouraging collaboration among healthcare professionals, this groundbreaking tool ultimately enhances the quality of patient care. Its ability to connect disparate healthcare entities further solidifies its role as an indispensable resource in modern medical environments.

Patient Wait is a mobile app found on both the App Store and Google Play, designed to revolutionize how individuals access healthcare information. As a pioneering platform, it enables users to compare various urgent care facilities effectively. The app provides details on nearby urgent cares and emergency departments, including their operating hours, availability of X-ray services, and contact details, along with convenient in-app navigation options. Additionally, it features crowd-sourced data on patient wait times, Covid testing locations, and vaccine availability to further assist users. This tool is particularly beneficial for those seeking to find the most suitable healthcare option tailored to their needs. By using Patient Wait, patients can empower themselves with the knowledge necessary to make well-informed decisions regarding their urgent care or emergency room visits.