List of the Top 18 Patient Experience Software for Mac in 2025

OD Online is a comprehensive cloud-based software solution designed by eye care professionals specifically for their peers in the field. Our primary aim is to deliver an integrated and user-friendly software experience that enhances both profitability and the overall patient experience in optometry practices. Certified by ONC ACB as a complete EHR system compliant with the 2014 Edition, OD Online facilitates attestation for Meaningful Use, enables participation in EHR incentive programs, and helps avoid adjustments in Medicare payments. Additionally, it is prepared for ICD-10 standards and includes features for eprescriptions and PQRS reporting. What sets OD Online apart is its ability to customize the software to meet the specific needs of practices, whether they operate from a single location or multiple sites. The diverse array of tools provided by OD Online not only streamlines operational processes but also boosts profitability and enhances patient recall, ultimately leading to better care and service delivery. With our solution, practices can focus more on their patients and less on administrative burdens, fostering a more efficient and rewarding environment for both staff and patients alike.

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

NextGen Healthcare stands out as a prominent provider of software and services that facilitate the evolution of outpatient health care. Their solutions, NextGen Office for smaller practices with 1 to 10 physicians and NextGen Enterprise for larger practices exceeding 10 doctors, offer advanced electronic health record systems designed to alleviate documentation challenges, enhance clinical results, integrate with other health networks, boost satisfaction for both providers and patients, optimize revenue processes, and promote healthier communities overall. By leveraging these innovative technologies, ambulatory practices can focus more on patient care and less on administrative burdens.

Introducing a revolutionary practice management system that combines electronic medical records (EMR) with efficient workflow solutions to enhance both operational efficiency and patient outcomes. Developed by a team of dedicated speech, occupational, and physical therapists, this platform is designed to be user-friendly, secure, and compatible with various web browsers. Users can conveniently access patient records from any location, while our integrated calendar simplifies appointment scheduling and documentation, ensuring smooth office operations. To enhance patient experiences and streamline the intake process, individuals can input their information prior to their appointments, thus allowing providers to focus more on care. HelloNote supports your daily work from start to finish without straining your budget, with no setup or hidden fees to worry about. Our pricing is designed to accommodate your financial needs. Furthermore, we offer intuitive graphs and charts to visualize your data and monitor productivity, covering everything from billing to patient reporting. With robust password protection, high-speed servers, and daily backups, your sensitive data will remain secure and protected at all times. We prioritize your peace of mind while you concentrate on what truly matters: your patients.

Bridge stands out as a celebrated enterprise solution designed for enhancing patient engagement within healthcare settings. This platform empowers organizations to replace their current EHR Patient Portals, integrate various IT systems, streamline engagement tools, establish a digital front door, and link multiple health IT systems seamlessly. It is designed for simple deployment and offers scalability, being certified by the ONC 2015 Edition. Users can access it as a web application or download a mobile app compatible with both Android and iOS devices. By automating the comprehensive care process, Bridge transforms and simplifies the patient journey. Patients benefit from tailored electronic communications and can easily access their financial, health, and appointment details from various platforms, ensuring they remain informed and actively engaged. Features such as self-scheduling for appointments, secure messaging between patients and providers, mobile intake, and bill payment options enhance the overall experience. Moreover, healthcare organizations have the capability to design their own interfaces and incorporate additional features using a fully-documented API. This flexibility also enables them to generate advanced reports, facilitating better data analysis and decision-making. Ultimately, Bridge not only improves patient interaction but also supports healthcare providers in delivering more efficient care.

MaximEyes.com provides an all-encompassing solution for electronic health records and practice management tailored specifically for eye care professionals, boasting ONC-ACB certification to ensure dependable patient management and thorough clinical documentation. The platform features a sleek and modern user interface aimed at improving the efficiency of various operational tasks within your practice. To support a more effective learning experience, we offer a self-guided Integrated Learning Center that addresses your training requirements. You can easily access your data from any device, whether via a web browser or a local server, allowing for flexible management of your practice. Efficient patient flow management is vital as it has a direct impact on staff productivity, patient satisfaction, and overall revenue enhancement. By leveraging MaximEyes.com, you can concentrate on providing quality care to your patients and growing your ophthalmology or optometry practice instead of getting bogged down by monotonous data entry. Conduct complete examinations and engage with patients while they remain in the examination chair, thereby enhancing efficiency with a reduced number of clicks needed for each patient interaction. Moreover, we place a strong emphasis on safeguarding your information by consistently monitoring and implementing robust cloud data protection, backup strategies, and disaster recovery measures. With MaximEyes.com, you can dedicate your attention to what genuinely matters: offering outstanding care and driving the growth of your practice, while also enjoying peace of mind knowing your data is secure. This comprehensive approach ensures that you remain at the forefront of patient care and operational excellence.

Unlock the benefits of remote healthcare through Hale, a platform that enables clinical teams and healthcare systems to expand their capabilities, improve accessibility, and achieve outstanding results while providing patients with an exceptional experience. Patients can conveniently access services from any location and at any time using either desktop or mobile devices, thereby streamlining workflows and enhancing their access to care. Hale prioritizes data security by adhering to stringent standards, including HIPAA Compliance, HITRUST Certification, and SOC2 Compliance, ensuring that your information is thoroughly safeguarded. The effortless integration of EHR and practice management not only simplifies operations by minimizing redundancy but also guarantees that clinical data is always up-to-date. Commencing your transition to remote care is both swift and straightforward, frequently enabling fully-integrated solutions to be operational within days rather than months, making it an effective option for healthcare providers pursuing innovative solutions. With Hale, you can revolutionize the way you provide care to your patients, ultimately leading to improved health outcomes and greater patient satisfaction. This transformation can significantly enhance the overall efficiency of healthcare delivery in today's fast-paced environment.

Osmind revolutionizes mental health treatment workflows, resulting in a more positive experience for patients. Our platform is a holistic solution aimed at increasing efficiency and saving you time, all while remaining cost-effective. Bid farewell to the tedious electronic health records that involve too many clicks and complex procedures. Created by psychiatrists specifically for mental health practices, the Osmind EHR is equipped to support the innovative treatments of tomorrow. It facilitates the straightforward management of medications and the administration of a range of interventions, including TMS, ketamine, SPRAVATO®, and psychedelic therapies. By offering a modern patient experience, you can significantly enhance patient engagement and satisfaction levels. Patients benefit from an easy-to-use mobile app that enables them to monitor their progress, communicate securely, and submit claims for out-of-network services. Tailor your practice to meet your specific needs with flexible scheduling, virtual consultations, and seamless integrated payments on a single platform. Moreover, you can reduce operational expenses while improving cash flow, allowing you to focus on what truly matters—your patients' health and happiness. Ultimately, Osmind is dedicated to reshaping mental health treatment into a more effective and patient-focused experience, fostering a supportive environment for both practitioners and those they serve. This commitment to innovation ensures that mental health care can evolve alongside advancements in treatment methods.

BloomText presents a straightforward messaging solution that streamlines communication while improving the overall patient experience. It facilitates the secure exchange of HIPAA-compliant text messages, images, and files directly to mobile devices or email accounts, thereby eliminating the requirement for downloading apps or remembering passwords. Moreover, it allows for the easy gathering of patient data, including insurance cards. Users can also send different types of media, such as documents and links, directly to patients via SMS. The platform simplifies collaboration among colleagues on patient-related issues through its integrated chat features. With the inclusion of read receipts and notifications for every message sent, users remain updated about their interactions with patients. Additionally, it enables the sending of mass text messages to numerous contacts at once, with capabilities to track delivery in real-time and adjust the sending pace if needed. This innovative tool ultimately seeks to create a more effective and responsive communication framework within healthcare environments, ensuring that both patients and providers benefit from enhanced connectivity. As the healthcare industry evolves, tools like BloomText play a crucial role in bridging communication gaps and enhancing patient engagement.

Streamline your operations by adopting a modern cloud-based EHR software that allows you to avoid the complexities of managing multiple applications. Cloudpital's integrated healthcare information system is designed for organizations committed to improving care quality and enhancing patient experiences through effective digital transformation. This solution meets the unique needs of any specialty, whether you run a single practice or a multi-specialty facility. With its ready-to-use pre-filled forms and templates, Cloudpital simplifies every facet of your practice, ensuring a seamless workflow from patient check-in through billing, claim submissions, scheduling, and follow-ups. Say goodbye to the complications of multiple software subscriptions; your entire team, including staff, physicians, and inventory managers, will benefit from the enhanced efficiency that Cloudpital provides. Effortlessly access your practice on the web, iPhone, or iPad, and seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one user-friendly platform. By choosing Cloudpital, you are not just improving your practice’s efficiency but also preparing to embrace the future of healthcare management. This innovative solution is a game changer for those looking to elevate their healthcare delivery systems.

HealthStream provides support for EchoCredentialing, which is considered a legacy platform, while CredentialStream serves as an excellent alternative for those who are new to the service. This transition to CredentialStream can help streamline the credentialing process for modern users.

Enhance Workflow Efficiency with a Unified Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement Discover how healthcare institutions, from hospitals to home health agencies, are streamlining clinical collaboration, physician scheduling, and patient communication through a single, scalable platform. The cloud-based solution, TigerConnect, empowers clinical teams and staff to communicate securely via text, voice, and video chat, regardless of their location, by connecting individuals based on their role or name. With seamless integrations with EHRs, staff scheduling systems, and nurse call systems, messages are delivered to the appropriate person or team, facilitating rapid care coordination and improving workflow efficiency. The ability to communicate securely through text and video with patients and their families helps minimize appointment no-shows while improving patient flow through features like pre-visit document sharing. Additionally, post-visit engagement is enhanced by allowing physicians to send care instructions and reminders, enabling patients to easily ask questions, share images, or request virtual consultations. This approach not only promotes adherence to care plans but also works to decrease readmissions and elevate the overall patient experience. A single platform equipped with an easy-to-use smartphone and desktop application consolidates all these functionalities, thereby eliminating the necessity for multiple vendors or disparate tools, ultimately making healthcare collaboration more effective and intuitive. This comprehensive solution empowers healthcare providers to focus more on patient care rather than managing multiple systems.

iMedicWare is a comprehensive cloud-based solution tailored for eye care professionals, seamlessly combining practice management, electronic medical records (EMR), and revenue management to enhance the efficiency and effectiveness of your eyecare operations. This robust platform is designed to streamline workflows and improve communication with patients, ensuring that your Ophthalmology practice runs smoothly. With features that simplify the user interface, training, support, and vendor contracts, our innovative solutions empower you to expand your practice while maintaining high standards of patient care. The cloud-enabled electronic health record system enables you to deliver faster, higher-quality care, while effectively managing routine administrative tasks. Additionally, your team can collaborate throughout the entire ASC experience for patients, from check-in to post-operative care. By enhancing the patient experience, you can save time, ensure compliance, and boost engagement. Furthermore, our platform facilitates rapid and efficient sales through integrated point of sale (POS) transactions and effective inventory management, ultimately contributing to your practice's growth and success. As you embrace this technology, you’ll find your practice not only thrives but also adapts to the ever-evolving demands of eye care.

Discover the leading electronic health records (EHR) system specifically designed for the eye care industry. Streamline your operations and easily access secure patient data with a solution that fits seamlessly into your workflow. Eyefinity offers cloud-based practice management paired with a comprehensive EHR, enabling optometry practices of all sizes to enhance patient care significantly. Our commitment to innovation drives us to continuously introduce new functionalities while ensuring top-notch data security and strict HIPAA compliance. The advancements made in 2021 were impressive! With features like automatic coding, you can focus more on patient interactions rather than getting bogged down by administrative duties. Gaining popularity among countless optometrists nationwide, we have become the preferred option for independent practices in search of advanced EHR systems. Improve patient engagement through our secure Patient Portal, which facilitates the quick and easy exchange of secure messages and documents, available for patients to access anytime and anywhere. By implementing examination protocols that auto-populate your chosen procedures, you can reduce unnecessary clicks and boost overall productivity. Furthermore, our dedication to intuitive technology ensures that your practice not only keeps pace with the evolving eye care landscape but also sets new benchmarks for excellence. This approach fosters a more effective healthcare environment that ultimately benefits both practitioners and patients alike.

Integrating technology is crucial for improving patient safety, involvement, and efficient care planning. This demand resulted in the development of MyCareboard, which provides versatile configurations through an extensive array of Visual and Interactive CareQs aimed at optimizing workflow and enhancing the patient journey. By leveraging our Visual and Interactive CareQs, healthcare professionals gain increased adaptability in managing patient care effectively. With a total of 23 unique CareQs available, we promote better communication among patients, healthcare providers, and their families. These tools encompass a variety of functions, from educational materials to meal selection, all specifically designed to elevate the quality of care received by patients while supplying healthcare professionals with essential data. Consequently, this leads to lower readmission rates and improved HCAHPS scores, reflecting higher levels of patient satisfaction. Each CareQ is thoughtfully designed to be flexible and responsive, ensuring it positively impacts the experiences of both patients and healthcare providers alike, ultimately fostering a more efficient healthcare landscape. As such, MyCareboard emerges as a groundbreaking solution in the sphere of patient care, paving the way for advancements in health technology integration.

Why choose PatientLink? With years of specialized experience in healthcare technology and a daily user base in the tens of thousands, we are recognized as frontrunners in data collection solutions. We uniquely offer various methods to create structured data that can be transmitted anywhere and in any desired format. Experience the revolutionary impact of data with PatientLink, where our commitment lies in fulfilling all your requirements! Our customizable online forms are tailored to boost your workflow efficiency. These forms can be easily sent to patients via a link, enabling them to complete and electronically sign them either ahead of their appointment or while they are in the office using any internet-enabled device. The user-friendly online interface is designed to accommodate patients of all technological skill levels, ensuring a seamless experience. Furthermore, all of PatientLink's point-of-service solutions integrate effortlessly with your EHR, delivering organized and discreet data. PatientLink Online Features: Patients enjoy the convenience of completing forms from their own homes or during their clinic visits, which significantly improves accessibility. In addition, our dedicated support team is always on standby to provide assistance with any questions or concerns you might have, ensuring that you feel supported throughout the entire process. This commitment to service makes PatientLink an invaluable partner in your healthcare technology journey.

Pharmboost offers a patient engagement solution that adheres to HIPAA regulations, specifically designed for independent pharmacies. By enhancing communication and healthcare interactions, these pharmacies can significantly elevate the overall experience for their patients. This improved engagement can lead to better health outcomes and increased patient satisfaction.

Connecting patients via their personal televisions represents a novel strategy that can significantly improve their overall experience while also promoting better communication among them. By integrating this technology, healthcare providers can create a more engaging environment for patients, fostering a sense of community and support during their stay.