List of the Top 5 Patient Experience Software for athenaOne in 2026

The Guava Provider Dashboard functions as an all-encompassing platform for practice management and patient health specifically tailored for providers engaged in direct primary care, concierge medicine, and functional medicine. By leveraging AI that adheres to HIPAA standards, healthcare professionals can gain immediate insights into essential patient data, which encompasses biomarkers, lab results, wearable device information, and health histories—all integrated for expedited and well-informed personalized care choices. Patients can interact with the Guava app, one of the most expansive personal health-tracking solutions available, which effortlessly consolidates data from laboratories, wearable devices, and medical records into the provider's dashboard, thereby promoting a continually updated health overview that benefits both patients and providers. Additionally, Guava offers direct integrations with various platforms such as Elation, Athena, Cerbo, Hint, Spruce, and InBody, while also being able to connect with an impressive array of over 100,000 patient health systems and wearable gadgets. This forward-thinking approach not only allows DPC and concierge practices to deliver truly personalized care but also alleviates the administrative challenges commonly faced with traditional electronic health record systems. By doing so, Guava significantly strengthens the patient-provider relationship, ensuring that both parties have access to the most pertinent health information in real-time, ultimately leading to improved health outcomes and enhanced communication.

Solv serves as an innovative platform for virtual care, patient scheduling, and engagement, effectively enhancing patient satisfaction and boosting visit numbers. This digital solution empowers healthcare providers to deliver accessible and convenient services to their patients. Key features include online self-scheduling, digital registration for insurance processing and electronic consent, as well as online payment options. Additionally, it supports video telemedicine, automated waitlist management, and secure chat functionalities. The platform also facilitates feedback collection, reputation management, and strategies for acquiring new patients, while fostering loyalty through a dedicated portal for returning patients. With three tailored solutions aimed at elevating the patient experience, Solv includes the Solv Patient Experience Operating System, Solv Telemed, and the Solv App for Patients, each designed to engage users and optimize healthcare interactions. Overall, Solv is committed to transforming the patient journey and streamlining the healthcare process.

Our secure payment vault, which meets PCI compliance standards, safely houses your patient's payment details. With the patient's approval, you can streamline the process by automating and collecting payments for a predetermined amount once the claim has been adjudicated. Healthcare practices can also gather copays from patients prior to care, using estimates to enhance financial management and facilitate plan activation, or they can process pre-authorized payments after care has been delivered. Additionally, a fully customizable online portal enables patients to make payments or establish payment plans while ensuring their payment information remains secure. To foster a more transparent financial experience, accurately estimating out-of-pocket expenses allows for early discussions on payment plans, ultimately leading to higher treatment acceptance rates. This approach not only benefits the practice but also enhances patient satisfaction and trust.

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers

CheckinAsyst offers a digital solution that enables patients to view their medical records, make payments, and connect with one another. By enhancing the patient experience and streamlining processes, CheckinAsyst allows healthcare providers to dedicate more time to delivering quality care to their patients. This innovative platform ultimately fosters better communication and engagement within the healthcare community.