List of the Top 7 Patient Experience Software for EpicCare EMR in 2026

Enhance Workflow Efficiency with a Unified Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement Discover how healthcare institutions, from hospitals to home health agencies, are streamlining clinical collaboration, physician scheduling, and patient communication through a single, scalable platform. The cloud-based solution, TigerConnect, empowers clinical teams and staff to communicate securely via text, voice, and video chat, regardless of their location, by connecting individuals based on their role or name. With seamless integrations with EHRs, staff scheduling systems, and nurse call systems, messages are delivered to the appropriate person or team, facilitating rapid care coordination and improving workflow efficiency. The ability to communicate securely through text and video with patients and their families helps minimize appointment no-shows while improving patient flow through features like pre-visit document sharing. Additionally, post-visit engagement is enhanced by allowing physicians to send care instructions and reminders, enabling patients to easily ask questions, share images, or request virtual consultations. This approach not only promotes adherence to care plans but also works to decrease readmissions and elevate the overall patient experience. A single platform equipped with an easy-to-use smartphone and desktop application consolidates all these functionalities, thereby eliminating the necessity for multiple vendors or disparate tools, ultimately making healthcare collaboration more effective and intuitive. This comprehensive solution empowers healthcare providers to focus more on patient care rather than managing multiple systems.

Solv serves as an innovative platform for virtual care, patient scheduling, and engagement, effectively enhancing patient satisfaction and boosting visit numbers. This digital solution empowers healthcare providers to deliver accessible and convenient services to their patients. Key features include online self-scheduling, digital registration for insurance processing and electronic consent, as well as online payment options. Additionally, it supports video telemedicine, automated waitlist management, and secure chat functionalities. The platform also facilitates feedback collection, reputation management, and strategies for acquiring new patients, while fostering loyalty through a dedicated portal for returning patients. With three tailored solutions aimed at elevating the patient experience, Solv includes the Solv Patient Experience Operating System, Solv Telemed, and the Solv App for Patients, each designed to engage users and optimize healthcare interactions. Overall, Solv is committed to transforming the patient journey and streamlining the healthcare process.

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Improve patient involvement, optimize your workflows, and enhance health outcomes by utilizing Notable's automated healthcare solutions. The complexity of administrative duties has led to rising costs, decreased patient satisfaction, and hindered progress toward virtual care options. With Notable's AI-powered digital assistants mimicking human abilities, repetitive tasks in administrative, clinical, and revenue cycle functions can be managed more efficiently, allowing healthcare workers to assist a larger patient base while reducing operational expenses. Alarmingly, physicians spend 50% of their time on electronic health records (EHRs) and only 25% engaging with patients, leading to a staggering 80% of medical records being simply duplicated. Additionally, factors such as rushed consultations, complicated medical language, and lack of patient education contribute to individuals forgetting between 40-80% of their doctor's instructions. Notable allows you to adopt essential automation solutions immediately, customize them to your specific requirements, or even create your own using our versatile platform, ensuring that healthcare delivery is both streamlined and focused on patient needs. By integrating this innovative technology, healthcare providers can foster a more efficient, supportive, and empathetic atmosphere for their patients, ultimately transforming the quality of care provided.

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

Praktice employs state-of-the-art artificial intelligence, behavioral insights, and data analysis to assist patients in finding the best care options while optimizing your operational workflows. This forward-thinking strategy has demonstrated a remarkable increase in patient satisfaction, allows current staff to treat more patients, and enhances overall financial performance. The AI-enhanced platform by Praktice effectively manages and personalizes communication across various channels, creating workflows that not only improve patient experiences but also contribute to better health results. Acting like an integral team member, the AI skillfully guides patients to the most suitable and preferred providers, services, and facilities within your healthcare network. By leveraging cutting-edge medical natural language processing, triage functions, operational AI, insurance analytics, and voice and image recognition, our system streamlines the patient care process. Moreover, our AI solution seamlessly integrates with your existing tools and systems, empowering you to automate and scale operations intelligently and effectively. This enhancement in operational efficiency also fosters a holistic approach to managing patient care, ensuring that all aspects of their journey are addressed comprehensively. Ultimately, this means that healthcare providers can focus more on patient interaction and less on administrative tasks, further enriching the overall care experience.

CheckinAsyst offers a digital solution that enables patients to view their medical records, make payments, and connect with one another. By enhancing the patient experience and streamlining processes, CheckinAsyst allows healthcare providers to dedicate more time to delivering quality care to their patients. This innovative platform ultimately fosters better communication and engagement within the healthcare community.