List of the Top 6 Patient Experience Software for NextGen Healthcare EHR in 2026

DoctorConnect stands as a reputable innovator in patient engagement solutions, having dedicated over 25 years to enhancing the healthcare landscape. We assist medical practices, regardless of size, in optimizing communication, automating everyday tasks, and elevating the patient experience. From independent doctors to extensive health organizations, numerous providers across the country depend on our adaptable tools to lighten administrative workloads, minimize missed appointments, and boost revenue streams. Our platform is crafted to align with real-world healthcare needs—offering scalability, user-friendliness, and seamless integration with a multitude of EMR and Practice Management (PM) systems. Whether your goal is to update appointment scheduling, automate patient reminders, or gather meaningful feedback, DoctorConnect delivers a comprehensive solution that caters to your specific workflow. Focusing on adaptability and tangible outcomes, we enable clinics to conserve time, improve patient satisfaction, and enhance operational efficiency while ensuring that current systems remain undisturbed. Our commitment to innovation continues to propel us as a partner in the ongoing evolution of healthcare delivery.

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Solv serves as an innovative platform for virtual care, patient scheduling, and engagement, effectively enhancing patient satisfaction and boosting visit numbers. This digital solution empowers healthcare providers to deliver accessible and convenient services to their patients. Key features include online self-scheduling, digital registration for insurance processing and electronic consent, as well as online payment options. Additionally, it supports video telemedicine, automated waitlist management, and secure chat functionalities. The platform also facilitates feedback collection, reputation management, and strategies for acquiring new patients, while fostering loyalty through a dedicated portal for returning patients. With three tailored solutions aimed at elevating the patient experience, Solv includes the Solv Patient Experience Operating System, Solv Telemed, and the Solv App for Patients, each designed to engage users and optimize healthcare interactions. Overall, Solv is committed to transforming the patient journey and streamlining the healthcare process.

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.

Pioneers in attracting and retaining patients, our solutions will revamp your patient journey through seamless integration with your EMR system. We will enhance communication efficiency from your front office staff by automating various processes. By employing effective SEO strategies and focusing on patient recall, you can significantly increase your patient base. You will have complete visibility into your ROI, enabling you to assess the success of your marketing initiatives. With automated notifications for consultations sent via email, phone, and text, you ensure that no appointment is missed. Additionally, we provide tools for tracking the revenue generated from marketing efforts and the costs associated with your practice's website and its promotional channels. Our system meticulously monitors all crucial performance indicators, including leads and scheduled appointments, while analyzing rankings, SEO metrics, and the types of traffic your site receives, giving you a comprehensive view of your marketing landscape. This level of detailed tracking empowers you to make informed decisions and optimize your strategies for greater success.