List of the Top 3 Patient Intake Software for CareCloud in 2025

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platform™ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrock™, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

NextPatient acts as an automation tool tailored for the front offices of healthcare facilities, effectively integrating with leading electronic health record and practice management systems to improve scheduling, patient communication, and administrative tasks. The platform grants patients round-the-clock access to self-scheduling features, enabling them to conveniently book, adjust, or cancel appointments online from any device, while ensuring that healthcare providers retain full control over appointment types and availability. In addition, it incorporates an automated waitlist that quickly notifies patients of any cancellations or openings, allowing providers to efficiently fill last-minute slots. With its digital check-in functionality, patients can complete their paperwork, consent forms, and insurance submissions online before their appointments, greatly reducing waiting times and eliminating the inconvenience of illegible paper documents. Moreover, NextPatient oversees payment processing, which includes deposits, secure card-on-file storage, and the automated retrieval of outstanding balances through secure links, thereby streamlining financial transactions for both patients and healthcare practices. This all-encompassing strategy not only enhances the overall patient journey but also boosts operational efficiency for medical offices, ultimately leading to improved service delivery and satisfaction.

Reduce the hazards linked to commonly handled items like tablets and clipboards by implementing Breeze, which empowers patients to check in easily from their homes or while they wait in the office using their own devices. In the current healthcare landscape, maintaining a connection with patients and disseminating essential information is vital, and Breeze facilitates the delivery of crucial updates and communications ahead of their arrival for appointments. By keeping your practice's latest developments fresh in their minds before their visit, you can remove the necessity for in-person transactions involving cash, checks, or cards. Healthcare providers can take advantage of Breeze’s payment features, allowing patients to pay their bills conveniently from home, while traveling, or during their visit, thereby ensuring a secure transaction process for all parties. Shift away from outdated paper and pen methods to a modern experience characterized by simple taps and clicks for patients, irrespective of whether they are in your office, at home, or on the go, thanks to the quickest electronic intake solution available. Furthermore, patients can easily request, reschedule, pre-pay, and receive appointment reminders without taking up valuable staff time. This groundbreaking approach not only improves the convenience for patients but also substantially enhances the efficiency of practice operations, ultimately benefiting everyone involved. Embracing such innovations can lead to a more patient-centered care experience, improving satisfaction and fostering a positive relationship between providers and patients.