List of the Top Patient Relationship Management (PRM) Software for Freelancers in 2025 - Page 2

PioneerRx Pharmacy Software possesses a deep understanding of the specific hurdles that independent pharmacies encounter today. As the landscape of pharmacy practice evolves towards a more clinically-oriented and patient-centered approach, PioneerRx is designed to equip pharmacies with essential tools and functionalities that foster success in this dynamic setting. By actively engaging with user feedback and integrating their suggestions, our software continually leads the way in setting new industry benchmarks. PioneerRx empowers pharmacies to streamline their operations, enhance clinical services, and strengthen patient connections. Opting for PioneerRx signifies becoming part of a community of innovative pharmacy professionals dedicated to making a meaningful difference in healthcare. Additionally, PioneerRx operates under the umbrella of RedSail Technologies, a HITRUST-certified leader renowned for its pharmacy software, data solutions, and comprehensive services. This partnership further reinforces our commitment to delivering excellence and reliability in pharmacy operations.

Digital Health Practice provides an all-encompassing software solution that streamlines the management of patient interactions, appointments, and health records. By adopting digital transformation through the integration of various healthcare systems, providers can leverage H-Connect’s web and mobile applications to significantly improve patient care by introducing a digital health wallet. This innovative wallet not only aggregates clinical data but also incorporates patient relationship management and analytics tools to support the overall development of medical practices. It is essential to keep your patients engaged by offering them a customized digital health wallet, enabling them to manage and store health information from multiple sources efficiently. Transitioning your clinic or hospital into a fully digital setting can enhance patient care by integrating or utilizing independent systems for health record management, appointment scheduling, medication reminders, and follow-up visits, all conveniently accessible through the patients' digital health wallet alongside effective patient relationship management. This strategy not only optimizes operational processes but also elevates the patient experience through personalized digital solutions, fostering a more connected and informed healthcare journey. By continuously adapting to these advancements, healthcare providers can ensure they meet the evolving needs of their patients.

Bid farewell to missed appointments and endless phone tag while welcoming a new era of confirmed bookings and engaged patients. RevenueWell's comprehensive patient communication and marketing platform streamlines the entire process, making it incredibly user-friendly. With RevenueWell Phone, a cloud-based VoIP service, you can consolidate all your communication methods—including phone, text, email, and fax—into one seamless system connected to your practice number. This straightforward phone solution is designed to be easy to set up, utilize, and manage from anywhere, ultimately allowing you to save valuable time and enhance patient relationships. By adopting RevenueWell, you will gain immediate access to essential tools that simplify and elevate your patient interactions, marketing efforts, and overall engagement. As a result, you'll find yourself with more time to focus on productive activities, reclaiming hours in your day for what truly matters.

Our electronic health record (EHR) solution goes beyond basic record-keeping by fully integrating into your practice to facilitate compliance, manage prescriptions, handle billing, and address a variety of other tasks. ClinicTracker acts as an all-encompassing EHR, billing, and practice management system that streamlines the patient journey from intake to discharge. Trusted by clinics nationwide, our software automates various workflows, boosts staff productivity, refines billing procedures, and enhances patient engagement. We equip clinics with the most effective management tool, bolstered by the expert assistance of our dedicated team. For over twenty years, we have been proudly supporting healthcare providers from our headquarters in Central New York. Our objective is to offer a comprehensive information management system designed for clinics looking to enhance accountability and efficiency. This is accomplished through customized service, competitive pricing, and software that emphasizes intuitive, user-friendly interfaces to ensure clients can manage their operations smoothly and with assurance. Additionally, our relentless dedication to innovation and exceptional service distinguishes us in the ever-evolving healthcare technology sector, allowing us to continually meet the changing needs of our clients.

OhMD provides the fastest and most straightforward way to connect with both patients and your team. It enables patients to communicate easily via text without the need to download any apps, while simultaneously giving your staff tools that can save them significant time each day. This cutting-edge solution effectively minimizes appointment cancellations, as patients value the efficient communication it offers. OhMD is an excellent option for facilitating interactions between patients and teams within a framework that is compliant with HIPAA regulations. By offering the convenience of texting and video features without requiring app downloads, you can eliminate the hassle of phone calls, voicemails, and the frustrating game of phone tag. Furthermore, it enhances communication among colleagues, care teams, and referring providers through its HIPAA-compliant texting platform available across iOS, Android, and web platforms. With the implementation of effective texting, the tedious cycle of phone tag and voicemail messages can be replaced, leading to improved patient care. Also, for those looking to optimize their usage of OhMD and efficiently store all patient communications within their electronic health records, we provide over 50 EHR integrations that ensure seamless interoperability, allowing for a holistic approach to patient management. This functionality not only streamlines processes but also enables healthcare providers to dedicate more time to patient care rather than administrative responsibilities. Ultimately, OhMD transforms communication in healthcare, making it more effective and responsive to both patient and provider needs.

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

A fully automated, comprehensive patient care management system that emphasizes exceptions can greatly enhance health outcomes with a simple phone call. Care Assister functions as a digital health companion that utilizes machine learning to improve your chronic care management services, foster patient relationships, and consistently provide value to both healthcare providers and their patients. Furthermore, our team of dedicated medical assistants is available 24/7 to streamline Medicare procedures and guarantee the delivery of high-quality care. We are committed to prioritizing your patients' health by providing round-the-clock access to medical services, ensuring they remain engaged with tailored care plans, and helping them reach their objectives through our unique rewards initiative. Our all-inclusive dashboards and alert systems ensure thorough oversight for every patient enrolled, optimizing billing processes while our patient engagement techniques not only increase retention rates but also steadily boost your revenue each month. By embracing these cutting-edge solutions, you can foster a more effective healthcare experience that ultimately benefits all parties involved, leading to better health outcomes and increased satisfaction. This approach not only transforms the way care is delivered but also empowers patients to take an active role in their health journey.

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

The Amadeus Digital Care Record (DCR) provides a comprehensive solution designed to equip healthcare providers with a unified view of patient information precisely when it is required. By integrating data from a variety of healthcare systems into a Health Information Exchange, this platform creates an all-encompassing, current profile for each patient. This streamlined approach not only enhances clinical decision-making and increases efficiency but also reduces clinician burnout by cutting down on repetitive tasks. In addition, the Amadeus DCR features analytical tools and care coordination capabilities that are instrumental in improving patient outcomes by identifying risks early and supporting effective care throughout the patient’s journey. By facilitating collaboration among healthcare teams, this integrated system ultimately enhances workflow and encourages a more patient-focused methodology in healthcare delivery. Consequently, the DCR represents a significant advancement in the way patient care is administered, making it a vital asset in modern healthcare environments.

Rectangle Health stands out as a leading healthcare technology firm, providing practices with integrated and secure solutions designed to enhance revenue, boost patient engagement, and ensure compliance within offices. Their cutting-edge technology has significantly alleviated administrative workload while also helping to balance financial accounts for numerous healthcare providers across the United States, facilitating the processing of billions of dollars in payments annually. By streamlining operations, Rectangle Health continues to play a pivotal role in transforming the healthcare landscape for both providers and patients alike.

Strengthening the bond between your healthcare team and patients is crucial throughout the entire journey, from the initial appointment scheduling all the way through triage and follow-up care. Health Desk significantly enhances the patient access experience, leading to increased revenue and improved utilization rates. Explore our in-depth Solution Overview for a comprehensive understanding. At every interaction point, safety measures are thoughtfully integrated to mitigate risks. It is vital to recognize the potential challenges of telehealth, ensuring that both patients and healthcare personnel have access to clear guidance before engaging in any actions that may pose risks. Our flow tools streamline patient movement and minimize redundant tasks, while the elegantly designed workspaces for both patients and staff act as intuitive resources that facilitate the effective and safe handling of all patient inquiries, from scheduling and triage to referrals and more. Training support staff has been made simpler than ever, allowing for a smooth experience for everyone involved. This forward-thinking strategy not only improves patient outcomes but also nurtures a more unified healthcare setting, ultimately contributing to a more holistic approach to care. By prioritizing these connections and efficiencies, your organization can cultivate a healthier, more engaged patient community.

Leverage multimedia messaging to actively engage with patients, improve coordination of specialty care, maintain adherence to treatment plans, boost medication compliance, and more. Patients can conveniently contact you through regular text messaging, eliminating the need for app downloads or portal logins. Collect essential information from new patients, including medical histories, consent forms, and other health-related data using customizable forms and e-signature capabilities. Enable virtual consultations to connect with patients remotely, even for those without reliable high-speed internet access. Communicate with your entire daily appointment roster by advising them to text your office upon arrival and updating them on new procedures. Many individuals, particularly those in rural settings, underinsured, or working long hours, encounter substantial obstacles when trying to access needed care, often delaying treatment until emergencies arise. By implementing these approaches, you can effectively narrow the care gap and guarantee that patients receive timely and necessary support, fostering a healthier community overall. Furthermore, these measures can help improve patient satisfaction and trust in the healthcare system.

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

Healthcare billing software is designed to streamline the payment experience for both patients and healthcare providers. This software facilitates rapid integration via a single, streamlined API, which minimizes the manual workload for staff and integrates payment processes into the overall revenue cycle management system. As a result, it can greatly enhance collection rates while fostering better relationships with patients. The platform automatically imports patient demographic information from your existing systems into ImagineSimplicity™, allowing for easy access and management. Users can quickly verify insurance details, including co-insurance, co-pay amounts, deductibles, and out-of-pocket expenses. The software supports payment processing either during the appointment or after receiving the Explanation of Benefits (EOB), accommodating various payment methods such as cash, checks, credit/debit cards, and ACH transactions. Moreover, it offers the option to create tailored payment plans, giving patients greater flexibility in how they handle their bills. From a consolidated dashboard, healthcare providers can efficiently monitor the status of patient payment accounts. This innovative platform not only ensures that payments are collected quickly and securely with just a few clicks, but it also empowers healthcare providers to optimize their operational workflows while simultaneously increasing patient satisfaction. By adopting this comprehensive solution, providers can navigate the complexities of billing with greater ease and effectiveness.

Boost the productivity of your acupuncture practice with Jasmine, a cloud-based management platform that provides essential tools like patient relationship management, scheduling options, customizable treatment notes, and intake forms equipped with eSignature capabilities. Additionally, Jasmine streamlines receipting, Superbills, insurance billing, and offers detailed reporting features. By utilizing Jasmine, you can not only enhance your workflow but also foster better patient interactions, ensuring that every component of your practice is cohesively organized and efficiently managed. This integration will ultimately lead to a more satisfying experience for both practitioners and patients alike.

Steer Health uniquely serves as the only platform that manages the complete spectrum of patient experiences, starting from their initial acquisition and extending to long-term loyalty. It provides customized communication tailored to individual patient needs, all the while optimizing your operational workflow. Every patient interaction is crafted to deliver a warm, personalized experience, ensuring comfort around the clock. You can effortlessly merge marketing initiatives, growth strategies, accessibility, operational efficiency, clinical care, and financial systems to effectively draw in, assist, and retain your patient base. Utilizing always-on conversational AI, which includes features like voice recognition, chatbots, smart triages, referral automation, and synchronized workflows across emergency, outpatient, and hospital environments, you can boost your bookings by two to three times. Steer significantly reduces the workload for your team by assuming critical responsibilities for your practice. Our AI-powered platform not only improves patient experiences but also automates routine tasks such as eligibility checks, referrals, payment processing, and intake procedures. With integrated shared inboxes, collaboration becomes hassle-free, enabling seamless teamwork even for remote staff members. This holistic strategy not only enhances operational efficiency but also cultivates a more engaged and connected patient community, ultimately leading to better health outcomes. By integrating every aspect of patient care, Steer Health ensures that each experience is not only efficient but also meaningful.

Buzz has been thoughtfully created to cater to the specific requirements of healthcare practitioners. The Buzz Medical Messenger is equipped with a diverse range of features designed to greatly improve communication effectiveness. Users can create a secure and dependable network of healthcare personnel and staff essential to their daily functions. It facilitates the formation of groups and teams that mirror existing workflows, promoting a smooth and efficient information exchange. Additionally, Buzz integrates contextual communication within discussions, allowing users to obtain Lightning™ fast answers from Skyscape's vast array of trusted medical resources, relied upon by over a million healthcare experts. With a solid track record in various settings, including medical clinics, hospitals, home health, and physical therapy, Buzz is particularly adept at assisting agencies during care transitions. Feedback from users emphasizes enhancements in patient experiences and provider satisfaction, coupled with a marked reduction in hospital readmission rates. By significantly streamlining communication and encouraging collaboration among healthcare professionals, this groundbreaking tool ultimately enhances the quality of patient care. Its ability to connect disparate healthcare entities further solidifies its role as an indispensable resource in modern medical environments.

Healthcare professionals are encouraged to prioritize direct patient care rather than administrative paperwork, fostering a sense of fulfillment in their medical practice, regaining personal time, and enhancing the quality of care through a stronger emphasis on physician-patient interactions. The Oracle Health Clinical Digital Assistant functions as an AI-powered voice assistant that effectively captures key elements of conversations between physicians and patients, processes the gathered information, and generates notes within the Oracle Health electronic health record system for prompt physician review. Users can communicate in natural language to access patient data and execute regular clinical tasks with ease. Additionally, it formulates initial clinical notes based on the interactions and information provided, ready for the physician’s assessment and approval. By leveraging voice commands, healthcare providers can seamlessly update and amend patient records, ensuring that clinical documentation is both precise and current. This cutting-edge tool is designed to simplify the documentation workflow, enabling physicians to dedicate more time to patient interactions and less to bureaucratic duties, ultimately enhancing the overall healthcare experience. The introduction of such technology not only improves efficiency but also strengthens the patient-care relationship, highlighting the essential role of communication in effective medical practice.

VitalsMD® utilizes live data produced by healthcare providers to offer analytics, reporting tools, communication features, and an extensive knowledge repository designed to improve value-based clinical decisions at the point of care. The system includes automated flagging and reporting functionalities for patients who meet the criteria for BPCI Bundles and various value-oriented programs. It effectively pinpoints high-risk patients by tracking and evaluating their potential for readmission. With VitalsMD®, practitioners are empowered to consistently assess the performance of their practice and individual healthcare providers using its up-to-the-minute analytics and reporting tools. Furthermore, the platform instantly identifies key performance indicators (KPIs) and value-driven alternatives, facilitating optimal treatment strategies. It also bolsters documentation processes through real-time risk scoring techniques, which contribute to a more streamlined workflow. Additionally, the system promotes enhanced communication among provider groups within the healthcare network, thereby ensuring that patients experience a seamless transition back to their homes following treatment. In essence, VitalsMD® is dedicated to elevating patient outcomes by weaving comprehensive data insights into the fabric of everyday clinical operations. Such integration not only supports informed decision-making but also encourages collaboration among care teams.

Dental practices pursue different ambitions for growth and success. At ProSites, we leverage our vast industry expertise to support over 7,500 dental offices in developing customized strategies that align with their unique objectives and financial goals. By employing effective digital marketing techniques, you can engage potential patients and effectively highlight your offerings. ProSites provides bespoke advertising solutions tailored to assist you in swiftly identifying and connecting with your target patient demographic. Moreover, integrating automated messaging systems to remind patients of their upcoming appointments can significantly minimize no-show occurrences while improving the overall scheduling experience. Fostering personalized care that caters to your patients' specific needs, educating them on preventive oral health measures, and following up after treatments to assess their satisfaction are essential components in building lasting relationships with patients. Our all-encompassing solutions empower you to reach these aims while promoting trust, consistency, and exceptional service that exceed your patients' expectations. By concentrating on these elements, you can cultivate a flourishing practice that distinguishes itself in a competitive landscape, ultimately leading to greater patient loyalty and satisfaction. This commitment to excellence not only enhances your practice's reputation but also contributes to its long-term success.

Acquire an in-depth insight into your clients through a user-friendly interface that displays interactions, primary service engagements, demographic segments, claims, and billing information. Care Managers can efficiently track progress in closing care gaps for members. These records can be effortlessly connected to care plans, improving both monitoring and reporting capabilities. Claims and related documentation can be directly transmitted to the MAPP HHTS, facilitated by an exceptional synchronization process and ongoing customer support. The system enables the swift production of claims and CMA statements while autonomously handling Health Home billing requirements. If there are changes to HML rate codes, claims can be easily voided and resubmitted. Integrated HML logic guarantees that HMLs meet the necessary number of core services, face-to-face encounters, and other essential criteria. Engage in collaborative discussions with other users to delve into our product development roadmap and the changing needs of Health Home. Our team is dedicated to routinely reaching out to clients to address their unique requirements and improve their overall experience. This strategy not only enhances communication but also helps ensure that we stay in sync with our customers' objectives and aspirations, ultimately leading to a more tailored service.

Our innovative platform was developed by healthcare professionals, integrating feedback from medical experts across the country, which has led to our continual recognition as a leading EHR by Black Book™ for outstanding performance, reliability, support, and customer service. Our acclaimed cloud-based EHR software enables healthcare providers to offer care in a more streamlined and efficient way. With over two decades of experience in the healthcare field, we have refined our knowledge to better assist our clients. Since our launch in 1999, we have continuously enhanced our platform through extensive collaboration with both our providers and specialized industry partners. Today, we provide more than just EHR software; we act as a crucial ally in the transition to value-based care. Our main goal is to arm practices with cutting-edge healthcare technology that optimizes clinical workflows, reduces operational expenses, and enhances the relationship between providers and patients. By consistently evolving to meet the changing demands of the healthcare landscape, we ensure that our solutions remain effective in improving patient care and outcomes. We are committed to fostering a healthcare environment where both providers and patients can thrive together.

Hello Health delivers clinical software tailored to empower independent practices with vital tools for automating workflows, enhancing patient care, and building stronger relationships with patients. The adaptable electronic health record (EHR) system serves a diverse array of practices, including specialty, primary care, and concierge settings. Through the Hello Health patient portal, users can effortlessly oversee their health information, accessing their accounts and various resources at any time. Designed with healthcare professionals' requirements at the forefront, the comprehensive Hello Health suite—featuring its Electronic Health Record, Practice Management System, Patient Portal, and Telehealth capabilities—boosts both operational efficiency and patient interaction. The development of this software involves collaboration with medical experts to ensure that it meets practical, real-world challenges faced by practitioners. Additionally, being entirely cloud-based eliminates the need for physical office infrastructure, making it an attractive option for many healthcare providers. Regular updates and enhancements are offered at no extra cost, ensuring that practices stay current with the latest technology without facing increased monthly expenses. This approach ultimately simplifies the intricate nature of healthcare management, enhancing the overall experience for both providers and patients. In a rapidly evolving healthcare landscape, Hello Health stands out by prioritizing both efficiency and user satisfaction.

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

WritePad™ Content Modules deliver an extensive range of ready-made resources tailored for chiropractors, pain management experts, and rehabilitation practitioners. The WritePad™ Program Modules provide a diverse selection of enhancements aimed at creating a secure, paperless environment for both your team and practice. Features such as the Electronic Filing Cabinet, Virtual Physician's Assistant, and FeeSlip significantly improve efficiency and increase revenue for clinics. Moreover, the cutting-edge WriteTouchHealth™ patient portal streamlines the interaction between healthcare providers and patients while efficiently satisfying multiple 2016 Meaningful Use requirements. This includes secure messaging, online intake forms, direct communication with other medical professionals, and the ability to create, electronically sign, and upload clinical summaries—all fully integrated into WritePad™. Importantly, WritePad was one of the first EHR systems to establish a seamless link with DrFirst, facilitating the ePrescribing of medications, including controlled substances, in a proficient manner. Furthermore, the ongoing advancements in WritePad™ underscore its commitment to utilizing technology to refine clinical workflows and enhance the quality of patient care. This dedication ensures that healthcare providers can focus more on their patients and less on administrative tasks.