List of the Top 25 SaaS Police Records Management Systems (RMS) in 2025

Case Closed Software stands out as the leading CJIS-compliant case management solution for investigative units that operate across multiple jurisdictions. It boasts the most adaptable and robust set of features currently offered in the market. Known as CASE CLOSED SOFTWARE™, it is recognized as the most effective software for managing investigations. This web-based application provides comprehensive case management capabilities tailored for multi-jurisdictional investigative teams. Being CJIS-compliant, it can be deployed on secure cloud servers or your own infrastructure. This software is regarded as the benchmark for international agencies, specialized task forces, as well as state investigative bodies, gangs, and organized crime units, in addition to a variety of other specialized investigative organizations. It allows users to meticulously track and manage cases from initiation to resolution, including monitoring court statuses, final dispositions, charges, images, and defendants. With just a few clicks, users can effortlessly send entire case files via email, as all relevant documents are automatically attached, ensuring that no essential information is overlooked. This streamlined process enhances collaboration and communication among team members while preserving the integrity of the case management workflow.

Mark43 emerges as a groundbreaking software solution aimed at revolutionizing public safety operations, covering aspects such as police dispatch, investigative workflows, evidence handling, report creation, and crime analysis. With its remarkable data integration and improved efficiency for users, Mark43 merges a records management system with computer-aided dispatch, leading to enhanced response times and greater safety for first responders, while streamlining reporting processes for law enforcement agencies. This seamless integration supports real-time decision-making, ultimately boosting the overall effectiveness of public safety operations. Furthermore, by leveraging advanced technology, Mark43 empowers agencies to utilize data-driven insights, fostering a more proactive approach to crime prevention and community safety.

A multitude of agencies nationwide rely on the all-encompassing records management system offered by Spillman Flex. By utilizing a cohesive, centralized database, Flex provides critical insights that your agency needs quickly and accurately, facilitated by its integrated police records management software. This innovative solution simplifies the initial data entry process, ensuring that all details remain accurate and up-to-date during both investigation and reporting stages. Spillman Flex Records allows you to eliminate duplicate entries and ineffective databases by merging all record types—such as individuals, vehicles, properties, and incidents—into a single, centralized repository. This integration not only reduces the need to log into multiple platforms for redundant data entry but also saves your team considerable time. As a result, this increased efficiency empowers your agency to dedicate more resources to community service while minimizing the burden of administrative tasks. With such a streamlined approach, agencies can enhance their operational effectiveness and responsiveness to public needs.

eCase offers an all-encompassing solution for case management within the UK's public sector, catering to central and local governments, as well as various arms-length entities such as police departments and NHS trusts. Utilizing eCase, your team can easily log and manage an array of correspondence related to different cases from one integrated platform. It adeptly brings together various types of communications, including Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Freedom of Information requests (FOIs), and other essential documents such as complaints, compliments, Data Protection Act requests (DPAs/SARs), and communications for Cabinet Committees. This efficient, streamlined system empowers your team to handle cases with greater speed, effectiveness, and consistency. The user-friendly, online, end-to-end features of eCase promote accessibility, while the ECO Programme highlights the crucial roles of individuals and processes in driving meaningful change. Our knowledgeable ECO Team brings extensive expertise in managing public sector correspondence, ensuring that you can adopt industry best practices seamlessly. We also place a strong emphasis on engaging stakeholders to ensure that all parties involved understand the benefits of our service for improved case management outcomes. By implementing eCase, your organization can significantly boost operational efficiency while simultaneously elevating the quality of public service delivery to the community. Ultimately, this leads to a more responsive and accountable public sector.

Accessing crucial information efficiently and optimizing workflows allows public safety organizations to function with greater effectiveness. The Enterprise Public Safety solutions provide reliable and secure data for dispatchers, field responders, sworn personnel, command teams, and civilian staff alike. Our products ensure compliance with both state and federal laws governing public safety entities. By supplying command staff, dispatchers, and first responders with powerful tools, we bolster their capacity to respond rapidly and safeguard lives. These solutions are tailored to be both configurable and scalable, enabling each agency to customize their resources according to the unique needs of their community. The user-friendly Enterprise CAD system proficiently manages dispatch operations across various jurisdictions, serving law enforcement, fire departments, and EMS. Additionally, it is seamlessly integrated with GIS mapping, mobile computing, records management, and the broader Enterprise Public Safety suite, delivering critical information and communication that accelerate emergency response efforts. In essence, our offerings not only simplify operational processes but also equip agencies to tackle the ever-evolving challenges of public safety with confidence and agility. Ultimately, this comprehensive approach ensures that public safety organizations are better prepared to protect and serve their communities effectively.

Create thorough reports with minimal effort by utilizing an AI-powered report assembly system combined with patented workflows. The platform integrates data from CAD and NCIC into reports, arrests, and other documents seamlessly. It ensures that reports are automatically validated against NIBRS standards alongside state and local reporting requirements. Furthermore, an integrated wizard swiftly addresses any discrepancies in report validation. The system allows for the electronic submission of both NIBRS and state IBR reports. Unlike traditional web applications, 365 Labs RMS operates reliably even without internet access or when disconnected from the network. Users are empowered to generate new reports or search for existing records and individuals with ease. Additionally, multimedia elements such as photos, videos, and voice recordings can be automatically included in reports for greater context. The secure HyperView web portals grant access to records for officers, records staff, prosecutors, and authorized public safety partners across various devices, including desktops, laptops, and mobile phones. Additionally, the platform employs AI-driven scheduling through predictive modeling to enhance operational efficiency. It also features self-service analytics, customizable data connectors, and a direct integration with MS Excel to facilitate streamlined data management. This all-encompassing system significantly boosts both the speed and accuracy of the reporting process, making it an invaluable asset for any organization. By leveraging advanced technology, the platform not only optimizes workflows but also empowers users to focus on critical tasks.

SOMA Records stands out as a premier, customizable records management solution aimed at improving data integrity and optimizing workflow across various agencies. Specifically designed for the increasing demands of a 911 dispatch center, it boasts a highly visual and automation-friendly interface that places a strong emphasis on the needs of dispatchers. By enhancing data-driven dispatch recommendations, SOMA effectively shortens dispatch times while alleviating the cognitive load on dispatchers, fostering a more sustainable workforce in the process. Our platform's real-time data analysis features, powered by a sophisticated integrated analytics engine, facilitate informed decision-making. Moreover, the inclusion of GIS mapping offers visual insights into local criminal activity, empowering command staff to allocate resources more effectively and adopt "smart policing" strategies that bolster community safety. This commitment to user experience guarantees that each interaction with the application is seamless and efficient, further enhancing overall productivity. Ultimately, SOMA Records not only meets the requirements of emergency response but also adapts to the evolving landscape of public safety management.

The RecordPoint Data Trust platform assists organizations in heavily regulated sectors with the management of their data across its entire lifecycle, independent of the systems in use. Our collaboration with these organizations focuses on ensuring that their data remains secure, private, and compliant with governance standards. By doing so, we help them maintain the integrity and accessibility of their information.

EFORCE Software stands out as the most intuitive web-based CAD, RMS, and mobile application in the industry. It serves a variety of functions for law enforcement, including Patrol, Dispatch, Corrections, Administration, and more. Our team includes over 20% of individuals with backgrounds as full-time police officers, dispatchers, detectives, and corrections officers, which gives us unique insights into the needs of end users. This expertise enables us to develop software specifically designed to meet the demands of law enforcement professionals. We are committed to providing outstanding customer support around the clock, every day of the year, all while maintaining affordable pricing. Today's law enforcement agencies encounter challenges such as staffing shortages and declining public confidence. They require more than just a data collection system; a comprehensive operational support tool is crucial for enhancing communication, ensuring higher quality records, and streamlining daily tasks. A brief demonstration can reveal how EFORCE's purpose-built software can significantly enhance your agency's efficiency and effectiveness. By investing in such tailored solutions, agencies can proactively address their challenges and improve overall service delivery.

Omnigo distinguishes itself as a leading solution for public safety, incident management, and security, serving a variety of sectors, including law enforcement, education, healthcare, and other business environments. By equipping organizations with a comprehensive suite of tools to manage the entire incident lifecycle, Omnigo software plays a crucial role in fostering safer environments. Its key modules cover detection, response, reporting, remediation, and prevention, ensuring a comprehensive strategy for incident management. Additionally, the platform optimizes evidence management processes, facilitating the preservation of the chain of custody and the efficient tracking of property from intake to disposal, with accessibility across nearly all devices. Backed by a team of former law enforcement professionals, first responders, and public safety experts, we have the specialized knowledge necessary to effectively protect your community while tailoring our efforts to meet its unique demands. This blend of advanced technology and expert insight positions Omnigo as a critical ally in advancing public safety initiatives. Ultimately, our commitment to enhancing community protection makes us a trusted partner for organizations aiming to improve their safety protocols.

Valcour SaaS CAD/RMS™ offers a robust CAD interface as part of its core package at no additional cost. The platform supports multiple dispatching options, including flexible, self, silent, and shared methods, tailoring to the needs of various users. To meet the different preferences of Dispatchers for data input, Valcour™ incorporates both a text-based Command Line Interface and an intuitive menu-driven interface. Each logged call is assigned a sequential incident number based on the agency's specific settings. Furthermore, calls can be effortlessly canceled by simply checking a box on the initial call interface. Even after cancellation, calls remain stored in the system with their original numbers preserved, allowing for future statistical tracking or adjustments such as re-dispatching. This meticulous process guarantees that all calls are accurately documented and managed, thus significantly improving operational efficiency and accountability. By providing these features, Valcour™ ensures that its users can operate seamlessly while maintaining a comprehensive overview of all dispatch activities.

The Law Enforcement Records Management System comprises a detailed array of modules specifically designed to provide crucial technological assistance for multiple law enforcement activities. Each module is crafted to boost operational effectiveness, reduce training requirements, optimize personnel deployment, and eliminate errors in data entry, applicable in settings such as patrol vehicles, investigative units, dispatch centers, criminal record departments, and evidence management facilities. The integration of these modules allows law enforcement organizations to greatly enhance their efficiency and quality of service. Furthermore, this system not only facilitates better communication among departments but also ensures that critical information is readily accessible, leading to more informed decision-making.

Valor's CAD (Computer Aided Dispatch) solutions are employed by military forces, law enforcement bodies, and Public Safety Answering Points (PSAPs) worldwide to improve their call-for-service (CFS) processes, enhance emergency coordination, and strengthen public safety initiatives. Designed with user-friendliness and customization in mind, this commercial off-the-shelf (COTS) system boasts strong command and control features alongside extensive reporting capabilities, equipping command personnel, communication units, and first responders with immediate access to both real-time and historical incident information, thus supporting more informed decision-making. Moreover, the Valor RMS (Records Management System) seamlessly integrates with Valor CAD and other modules such as BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all operating on a single SQL database. This integration enables Valor RMS to efficiently extract data from finalized CAD events and automatically fill in an officer’s initial incident report, significantly enhancing the precision and speed of information dissemination among departments. The smooth flow of data not only boosts operational effectiveness but also guarantees that vital information is always accessible for subsequent reference and analysis, fostering a more informed and prepared response team. Ultimately, these advanced features and integrations work together to create a cohesive system that aids in maintaining public safety and improving response times during critical situations.

The latest version of Versaterm's Records Management System (vRMS) is integral to our suite of products, providing seamless integration with both vCAD and the Mobile Workstation across multiple versions to ensure efficient information exchange. It features a modern graphical interface that encompasses desktop integration as well as a robust web interface built on HTML5, enhancing user experience. Designed for mobile functionality, it leverages device capabilities like GPS, cameras, and barcode scanners for optimal performance. The system is specifically crafted for easy input by officers and staff, highlighting user-friendly elements such as auto-complete fields, clickable links and images, watermark guidance text, quick retrieval of previously accessed files, and breadcrumb trail navigation. Additionally, it supports multi-jurisdictional environments while adhering to NIBRS and UCR2 compliance standards. Users also have the advantage of customizable printed reports, an integrated text editor with spell check features, and electronic forms that can be filled automatically with RMS data, including eMVA and Report to Justice information. This extensive functionality not only boosts the efficiency of law enforcement operations but also ensures that agencies can adapt to their unique needs effectively. Ultimately, the vRMS stands out as an essential resource for enhancing the capabilities of law enforcement agencies.

The Badge (RMS) application developed by Cardinal Tracking provides law enforcement personnel with thorough access to police records throughout their entire lifecycle, from creation to finalization. This cutting-edge software enhances efficiency in law enforcement by enabling straightforward data entry and offering robust crime analysis and reporting functions. With the ability to customize fields and seamlessly integrate data into departmental documents, Badge ensures that both module-specific and ad-hoc reporting can be easily accomplished. Additionally, it has upheld NIBRS/UCR compliance for more than twenty years. Importantly, this software presents a budget-friendly option for organizations that are cost-sensitive, removing the burden of paying for features that may not be essential. Cardinal’s adaptable offerings allow for the software to be customized to fulfill your unique requirements, while the modular pricing model ensures you can purchase only what is necessary at present and expand in the future as your needs grow. This versatility not only makes Badge a smart investment but also positions it as an optimal solution for police departments looking to enhance their record-keeping efficiency and accuracy. Ultimately, the combination of functionality and affordability makes Badge a standout choice in the realm of law enforcement software solutions.

Agisent's Platform RMSTM distinguishes itself as a premier, high-performance records management system capable of operating flawlessly in diverse settings. This platform goes beyond conventional applications by providing a solid framework specifically tailored to address the unique requirements of Law Enforcement, emphasizing critical features such as speed, security, availability, accountability, compliance, adaptability, and flexibility. With its extensive CAD/RMS/JMS solutions and a wide array of modules, it is much more than just a standard application. It serves as a cornerstone for the creation of future-oriented applications, such as the RMS, where the platform handles intricate operations while individual applications concentrate on user experience. In essence, it marks a pivotal evolution in records management, designed specifically for the needs of those working in law enforcement, and enhances their operational capabilities significantly. This innovative approach not only streamlines processes but also ensures that law enforcement agencies can effectively manage their records with unparalleled efficiency.

Authority Digital Case Management provides law enforcement agencies with accurate electronic versions of the forms they regularly use, ensuring a high level of precision. These forms are seamlessly connected to data from multiple State Networks, including NCIC, BMV, Records Management, and Driver's License swipes, facilitating smooth data entry. Officers in the field can easily serve papers, log incidents and accidents, and communicate via wireless technology for quick queries and responses. Those working at the station enjoy access to the same electronic forms software utilized in the field, fostering a sense of uniformity and teamwork. The system is meticulously crafted to replicate current workflow and routing processes, thereby boosting both productivity and efficiency across departments. Additionally, users have the capability to attach various digital files, such as audio, video, photos, or scanned documents, to cases, providing thorough access to all essential case materials. The management of property rooms is also enhanced by a system that automates every facet of evidence and property handling. This comprehensive strategy not only simplifies operational processes but also reinforces accountability and organization within law enforcement activities. Ultimately, such advancements contribute to a more effective and cohesive law enforcement environment.

ITI was crafted specifically by law enforcement professionals for their colleagues working in the field. Elevate your department’s effectiveness by enhancing communication, streamlining processes, and improving situational awareness. Reliable software solutions are crucial and hold immense value within the industry. Omnigo provides practical and user-friendly tools aimed at boosting your operational efficiency in everyday tasks. The RMS software, in particular, saves time by automatically filling in fields with information from CAD calls, thus speeding up report generation for officers. Furthermore, this software keeps a detailed audit trail that records all changes made. With intuitive chat features and other essential capabilities, dispatchers can promptly and accurately communicate information to officers in the field, ensuring seamless coordination. These innovations not only streamline workflows but also build stronger cooperation between dispatch and field staff, ultimately leading to improved overall performance in law enforcement operations. A commitment to technological advancement in policing is vital for adapting to the evolving needs of the community.

Boost the effectiveness of emergency call handling, unit mobilization, and on-site communication with Smart CAD. This cutting-edge solution allows you to enhance the dispatching workflow, automate routine tasks, and ultimately lead to faster and more precise responses to incidents. Instantly access crucial incident information, benefit from an intuitive navigation system, and maintain seamless communication with other teams on the ground. Smart CAD empowers all personnel in the field with the tools they need to effectively resolve incidents. Improve your operational efficiency with software that is designed for rapid unit dispatch and efficient incident management. Commanders can make swift decisions confidently, backed by actionable insights, real-time incident updates, resource availability, and accurate locations. Furthermore, refine the call-taking process, receive alerts straight from IoT devices, and automate standard procedures to significantly boost your operational potential. This holistic strategy guarantees that every facet of incident response is fine-tuned for optimal performance, ultimately leading to better outcomes for all involved. By leveraging Smart CAD, organizations can cultivate a more responsive and effective emergency management system.

NicheRMS365 emerges as the leading mobile-first platform for Police RMS worldwide, distinguishing itself in the market. Users often praise NicheRMS365 for its exceptional reliability, which significantly enhances their operational efficiency. The platform integrates effortlessly with a range of policing technologies, allowing officers and staff to concentrate on their essential duties without interruptions. Our project teams, equipped with vast project management skills and a combined experience of over 400 years in law enforcement, are adept at meeting the evolving needs of police personnel. Designed specifically for large agencies, NicheRMS365 also promotes information-sharing partnerships with neighboring departments, enhancing collaborative efforts. Additionally, Niche Technology Inc. and its subsidiaries are committed to collecting and maintaining personal data strictly for employment purposes, client communication, event organization, and responding to inquiries, all while adhering to privacy regulations. By emphasizing user experience and security, we strive to empower law enforcement agencies in their crucial missions, ultimately contributing to safer communities. As we continue to innovate, we remain dedicated to fostering a supportive environment for those who serve and protect.

Our records management system is meticulously crafted for law enforcement agencies, offering NIBRS-compliant report writing, case and evidence management, along with in-depth analytics tailored for police, sheriff, and state organizations. Designed to accommodate the specific needs of your agency, it ensures that essential tools for effective public safety are readily accessible. The intuitive interface boasts customizable screens and templates, which facilitate a more efficient data collection process for both officers and support staff. With our RMS mobile application, monitoring citations, property, and other vital information in the field becomes a smooth and efficient task. Reporting and case management capabilities can be tailored to meet your agency’s distinct requirements while adhering to NIBRS standards. Furthermore, our platform provides comprehensive property and evidence tracking with complete lifecycle management and reporting functionalities. By operating within secure CJIS-compliant government clouds, we assure your agency of the utmost confidence in its technological framework. In addition, our analytics platform and reporting engine yield valuable insights, while the system's remarkable 99.99% uptime guarantees that your department experiences uninterrupted service. This array of features not only enhances operational efficiency but also fosters improved public safety outcomes, ultimately empowering your agency to better serve the community. As we continue to evolve, we remain committed to meeting the ever-changing demands of law enforcement.

HxGN OnCall Records delivers an all-encompassing Records Management System (RMS) that streamlines data entry while providing real-time alerts, instant search capabilities, and a wide array of reporting options. This cloud-enabled RMS is tailored to facilitate all facets of law enforcement operations and administrative functions. As a versatile and scalable tool, HxGN OnCall Records enables agencies to effectively gather and leverage information, significantly reducing officer paperwork, improving investigative processes, optimizing administrative tasks, and resource management to enhance public safety. By minimizing repetitive and manual duties, officers can focus more on engaging with the community rather than being tied up with paperwork at the station. The system features a comprehensive range of law enforcement tools, including field and office reporting, data management, investigative support, property and custody management, along with analytical functionalities. Furthermore, it supports both single and multiple agency deployments, allowing for straightforward customization and includes built-in interoperability features to enhance integration. With such a broad spectrum of capabilities, HxGN OnCall Records proves to be an essential resource for contemporary law enforcement agencies aiming to improve their operational efficiency and overall effectiveness in serving the community. Its adaptability ensures that as the needs of agencies evolve, the system remains a relevant and powerful ally in their mission.

Gov2biz functions as a comprehensive management platform designed specifically for regulatory agencies, unifying various elements such as license holders, personnel, rules, regulations, data, and documentation into one cohesive system. This cutting-edge software is built with government needs in mind and relies on a robust cloud infrastructure for its operations. It encompasses a diverse array of features, including the facilitation of online applications, issuance, renewals, amendments, assessments, reporting, data aggregation, reconciliation, and payment processing—all conveniently accessible in one location. Beyond these functionalities, it offers extensive regulatory controls essential for managing product labeling, registration, and branding. As a complete case management tool, Gov2biz also aligns perfectly with the requirements of law enforcement agencies, enhancing their operational efficiency. This intuitive software suite is tailored to meet the demands of local governments, simplifying regulatory duties and making them more efficient. With its cloud-based and SaaS delivery model, Gov2biz centralizes all regulatory tasks for both agencies and licensees, positioning itself as an indispensable software solution. Furthermore, the platform is designed to be responsive, ensuring optimal user experience across various devices. In addition to its many benefits, Gov2biz fosters collaboration among stakeholders, making it a vital asset for the modernization of regulatory processes. Thus, it truly distinguishes itself as an essential tool for streamlining and improving the efficiency of regulatory operations.

The Enterpol Records Management System (RMS) is a vital part of our Enterpol Public Safety Solutions, allowing agencies to efficiently handle all aspects of a case in a straightforward way. It collects important information about people, vehicles, properties, images, and other pertinent details related to each case. Specifically designed to align with the natural progression of investigations, this powerful system guarantees that vital processes are not missed. Understanding that those in public safety may not have advanced technical skills, Enterpol RMS is designed to be intuitive, enabling users to operate it effectively without requiring any programming knowledge. Furthermore, Enterpol adheres to the requirements for Uniform Crime Reporting (UCR), National Incident-Based Reporting (NIBRS), Bureau of Indian Affairs (BIA), and University (CLERY) reporting, thus accommodating the unique needs of different states. For certain states, it also facilitates the electronic submission of NIBRS data, which further increases its usefulness for law enforcement agencies. By adopting this all-encompassing approach, Enterpol RMS not only simplifies case management but also bolsters the essential efforts of public safety professionals dedicated to maintaining the safety of their communities, making it an indispensable tool in modern law enforcement.

We are proud to present a user-friendly RMS solution that is tailored for end users and packed with a variety of robust features. Since our establishment in 2003, we have yet to meet anyone who truly finds joy in the process of writing reports. However, in the current landscape, the ability to generate high-quality reports is crucial not only for securing convictions but also for sustaining operational funding. Given that both funding opportunities and public policy are increasingly intertwined with state and federal reporting requirements like NIBRS, it is vital for your agency to implement a system that streamlines the intricate reporting challenges faced by officers. EFORCE RMS is expertly engineered to boost the efficiency of incident reporting and approvals, thereby significantly cutting down the time allocated to statistical reporting and analysis while promoting exceptional collaboration among various agencies. By removing ambiguity, you enable your entire organization to excel in NIBRS reporting. Additionally, your reports will go through a validation process before you even start composing the narrative, ensuring that accuracy is prioritized from the very beginning. This thorough methodology not only prepares your agency for immediate challenges but also positions it for enduring success in a continually changing environment. As a result, your agency can focus more on its core mission while confidently navigating the complexities of reporting requirements.