List of the Top 25 Free Product Analytics Software in 2025

Heap stands out as a comprehensive digital analytics solution that enables businesses to gain a deep understanding of their customers' journeys. By effectively monitoring all user activities across both web and mobile platforms, Heap provides actionable insights designed to boost conversion rates, enhance customer loyalty, and improve overall user satisfaction. Through the application of advanced data science methodologies, the platform identifies friction points and opportunities for growth, empowering organizations to make prompt, informed decisions based on data. With powerful features such as session replays, heatmaps, and AI-driven insights, Heap equips companies to scrutinize and optimize user interactions at every step. This integrated strategy not only helps organizations adapt to changing customer demands but also fosters a culture of continuous improvement and innovation within their teams. By leveraging such insights, businesses can stay ahead of market trends and maintain a competitive edge.

Twilio Segment's Customer Data Platform (CDP) equips businesses with the essential data infrastructure required to prioritize customer needs in all their strategic choices. By leveraging Twilio Segment, organizations can gather, consolidate, and direct their customer information to any desired system. With over 25,000 businesses utilizing Twilio Segment, they are empowered to make instantaneous decisions, boost their growth, and provide exceptional customer experiences. This makes Twilio Segment an indispensable tool for companies aiming to enhance their customer engagement and drive success.

Tailored results will be delivered to you based on your preferences, past experiences, and specific role. QuaerisAI ensures that you have access to data that is almost in real-time for all your data needs. The platform boosts your data and document management tasks by leveraging AI technology. To foster knowledge exchange and monitor progress, teams have the ability to share insights and create pinboards. Our sophisticated AI engine swiftly converts your inquiries into a format suitable for database processing within mere seconds. Just as life requires context, so does data; our intelligent AI engine analyzes your search terms, interests, roles, and historical data to rank results that encourage deeper exploration. Additionally, you can effortlessly apply filters to your search outcomes, allowing you to uncover specific details and delve into pertinent questions that arise. This seamless integration of AI not only enhances efficiency but also enriches the overall user experience.

The Ultimate Digital Adoption Solution Chameleon is an advanced no-code platform designed for product achievement, enabling SaaS teams to create self-service user onboarding experiences, enhance feature adoption, and gather valuable feedback. Product Managers, Product Marketing Managers, and Customer Success Managers can effortlessly design, oversee, and refine product interactions for their web applications without any coding skills required. Elevate user engagement with interactive product tours, enhance feature uptake through tooltips, collect user insights with surveys, and provide assistance with checklists. It's easy to start, yet offers extensive customization options. • Utilize your preferred fonts • Automatically extract styles from your application • Modify any aspect using custom CSS • Tailor individual elements with your own CSS styles • Set up and adjust templates • Save templates for seamless on-brand development With these capabilities, teams can ensure that their product resonates well with users, leading to greater satisfaction and retention.

Get to know your customers better to gain deeper insights into their behaviors. Google Analytics provides vital, no-cost tools that allow you to assess your business data effortlessly on one platform. The latest iteration, Google Analytics 4 (GA4), takes the previous analytics framework to the next level by delivering a more comprehensive and detailed perspective on user interactions across both websites and mobile applications. With a strong focus on user privacy, GA4 shifts towards event-driven tracking instead of relying on conventional session-based approaches, enabling a more flexible and intricate method of data collection. It also features advanced functions like cross-platform tracking, insights driven by machine learning, and predictive analytics, which help businesses understand customer journeys and make data-informed decisions. Furthermore, the enhanced integration with Google Ads and the option to tailor reports enable businesses to fine-tune their marketing strategies while adhering to evolving privacy regulations, ultimately fostering more effective customer engagement. As the digital landscape continues to evolve, utilizing these innovative tools will be essential for long-term growth and success in your business endeavors.

Smaply is an innovative software solution designed for journey mapping that offers enhanced flexibility, customization options, and comprehensive Journey Management features. This tool facilitates the creation of detailed customer journey maps while allowing users to dissect the customer experience at each step. Users can enrich each touchpoint with vital elements, visualizing the journey through images, text, emotions, KPIs, and various metrics. By incorporating pain points, potential solutions, and new opportunities, users can obtain insights more efficiently. Additionally, the portfolio graph within the workspace allows for effective tracking, ensuring that users maintain an overview and can prioritize tasks effectively. As a result, journey maps are not merely seen as deliverables; instead, they become integral to the service development process, positioning journey mapping at the heart of organizational strategies. This shift underscores the importance of understanding customer experiences in driving business success.

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

Mixpanel aims to foster innovation across various sectors. Beyond being a mere company, it provides essential services to enterprises, enabling them to leverage its engagement and analytics platform to gain insights into user interactions, conversions, retention, and engagement in real-time across web, mobile, and smart devices. This valuable data empowers businesses to enhance their products and overall operations. With a client base exceeding 26,000 companies globally, Mixpanel caters to a diverse range of industries, counting notable names like Samsung, Twitter, and BMW among its clientele. The company's headquarters are located in San Francisco, while it also maintains offices in several key cities, including New York City, Seattle, Austin, London, Paris, Barcelona, and Singapore, demonstrating its international reach and commitment to supporting innovation worldwide.

Woopra is an analytics platform focused on customer journeys, enabling businesses to comprehend, evaluate, and enhance customer retention. It is crafted to promote optimization and expansion throughout all stages of the customer lifecycle. By utilizing data at the individual level, Woopra generates comprehensive analytics reports that reveal insights across the entire lifecycle, effectively connecting different departments. With its unique tracking technology, Woopra monitors user interactions across both websites and mobile applications. Additionally, it features over 51 integrations with partners such as Salesforce, Marketo, and Intercom, facilitating the seamless unification of various data points across different tools or teams, thus enhancing overall operational efficiency. This level of integration enables companies to make data-driven decisions that can significantly improve customer engagement and satisfaction.

UXPressia serves as a comprehensive online platform designed to enhance the understanding of customer, user, buyer, and employee experiences, facilitating team collaboration and fostering effective digital transformation. The tool allows users to visualize customer journeys, develop personas, and create impact maps, while also enabling the analysis of touchpoints across various channels, inviting team members for real-time collaboration. It helps in recognizing connections between mapping efforts and offers a team library feature for storing and reusing components and files, ensuring consistency throughout all projects. Users can export high-quality maps and personas, presenting them directly through their web browsers. With over 120 pre-designed templates catering to more than 10 different industries, you can quickly jumpstart your project without delay. Additionally, resources such as training videos, demo sessions upon request, a Help Center, free guides, and live events focused on personas and journey mapping are readily available for support, all while maintaining a per-contributor pricing model where viewers can participate free of charge.

Countly serves as a powerful product analytics platform that empowers businesses to monitor and analyze product performance, user interactions, and behaviors across various platforms, including mobile, desktop, and web applications. With a strong emphasis on privacy by design, it enables organizations to enhance their offerings and create more tailored customer experiences while achieving essential business objectives. Users can seamlessly track, evaluate, and implement actions all within the Countly ecosystem, making it a comprehensive solution for innovation and growth. This integrated approach helps teams to make data-driven decisions that foster continuous improvement.

Formo stands as a pioneering web3 product operating system that is fully integrated on the blockchain. By utilizing token-gated forms and advanced wallet intelligence, it effectively engages and retains customers within the web3 space. The comprehensive suite offered by Formo empowers you to analyze and leverage user data in the web3 environment, significantly enhancing your growth potential. Our vision is to create a robust growth infrastructure and analytics platform that caters specifically to the next wave of builders in the on-chain ecosystem. Formo embodies the tools and resources we wished we had access to when we first ventured into the world of web3. With the capability to navigate and consolidate the often-disparate data from both web2 and web3, Formo provides a cohesive overview of user activity and product vitality. This holistic view enables the development of highly desirable products that resonate with users. Additionally, Formo facilitates the monitoring and analysis of the entire user journey, spanning from initial engagement in off-chain environments to final conversions on-chain, all without the necessity for a dedicated internal data team skilled in SQL for dashboard creation, thereby freeing teams to channel their energy into innovation and product enhancement. In essence, Formo transforms the way web3 businesses operate, allowing them to thrive in a competitive landscape.

Effortlessly create and implement any customer journey at scale with a leading all-in-one Customer Operating System that is tailored to boost customer success. You have the option to select from pre-defined journeys or modify them according to your specific requirements, taking advantage of readily available best practice templates for various initiatives. Rather than building from scratch, you can safely consolidate all customer data to gain a holistic understanding of each individual. The platform is easy to manage and maintain, enabling you to handle every aspect from a single interface. Designing, executing, and evaluating your most important customer interactions has never been simpler or more efficient. By streamlining workflows across your organization, you can enhance your digital engagement with personalized communications tailored to each user. With its adaptable and modular design, this solution equips you with everything needed to swiftly launch, monitor, optimize, and scale your initiatives, all while ensuring a seamless experience for both your team and customers. Moreover, this cutting-edge solution empowers businesses to remain agile and succeed in an ever-evolving market landscape, making it an essential tool for growth.

Developing products that deliver impressive results is crucial. Amplitude acts as a product intelligence platform tailored to support teams in effectively converting, engaging, and retaining their customer base. Digital product development teams utilize Amplitude to understand user behavior, refine experiences, and boost customer retention rates. By analyzing customer interactions with your digital products, teams can speed up their release cycles, evaluate their impact, and clearly visualize user journeys. Customizing product experiences can significantly enhance engagement, increase conversion rates, and strengthen customer loyalty. Through product intelligence, teams gather vital data and insights necessary for creating outstanding product experiences on a large scale. Employ self-service analytics to gain insights into performance, understand the underlying reasons, and explore avenues for product improvements. Furthermore, align decision-making processes while integrating seamlessly with your existing workflows and technology stack to implement swift changes, ensuring your products adapt in response to customer demands. This comprehensive approach not only drives immediate results but also nurtures a culture of continuous improvement and innovation within your organization, paving the way for sustained success.

Zoho Apptics serves as an invaluable tool for in-depth product analytics, crafted to assist you in monitoring app performance and extracting significant insights. Ideal for developers, marketers, and product owners alike, Apptics simplifies the task of examining user engagement, recognizing behavioral trends, overseeing interactions, and pinpointing crashes or errors—all conveniently in one platform. Its versatility extends across a variety of frameworks including Android, iOS, macOS, tvOS, watchOS, Windows, React Native, JavaScript, Flutter, and Unity, allowing you to optimize your application, boost user retention, and cultivate more robust relationships with your customers. Begin your journey with Zoho Apptics today—register now to transform your app strategy and drive success!

devtodev serves as a comprehensive product analytics solution designed to empower data-oriented teams with essential insights that can shape user decision-making processes. It enables the transformation of users into paying customers, enhances application economics, forecasts revenue, estimates customer lifetime value, and anticipates churn rates. Additionally, the platform facilitates the analysis and modification of user behavior, providing teams with the tools necessary to drive engagement and retention effectively. By leveraging these capabilities, organizations can optimize their strategies and achieve better business outcomes.

Product managers, marketers, and business analysts utilize Indicative to enhance customer engagement, boost retention, and improve conversion rates. By integrating all your customer data sources, Indicative creates a comprehensive overview of your audience. This holistic perspective provides essential insights necessary for expanding your customer base, developing exceptional products, and driving sales growth. Additionally, Indicative offers a free plan that grants you access to its powerful behavioral analytics platform, accommodating up to 1 billion user actions each month, which is particularly beneficial for businesses looking to maximize their analytical capabilities without upfront costs. By leveraging these features, organizations can make data-driven decisions that lead to improved outcomes.

Data.ai Intelligence provides insights into global app market trends by examining downloads and revenue, enabling you to identify which markets are thriving the most. By gaining a comprehensive view of the app landscape, you can enhance your competitive edge. You can assess your market share by scrutinizing various factors such as downloads, revenue, usage patterns, and engagement metrics. This analysis allows you to spot emerging competitors and recognize potential challenges. By evaluating performance trends within your sector, you can uncover possible risks to your business. Accessing estimates for millions of apps will help you determine which countries, stores, categories, or devices are fostering success. It’s essential to comprehend engagement metrics, including active users, market penetration, usage duration, and frequency. Additionally, consistently monitoring competitor market share, growth trajectories, and ranking trends will keep you informed and prepared for shifts in the market. In the rapidly evolving app ecosystem, staying ahead requires continuous analysis and strategic insights.

Prodlytic delivers a powerful on-premise solution for behavioral analytics that effectively captures and retains all event-level data from your website and web application. By consistently exporting this information to your chosen storage and analysis platforms, you can uncover deep insights into customer engagement. The auto-track feature allows for a better understanding of your audience, enhancing your product offerings without the hassle of managing complex tracking systems. You only need to integrate our lightweight tracking code into your website or app a single time; it will automatically track all customer interactions without requiring any additional coding, even for newly created events. Prodlytic offers a thorough overview of user engagement metrics, such as clicks, page views, and form submissions, which supports informed decision-making for your business. With complete ownership over the data gathered through Prodlytic, you can easily export it to well-known storage solutions like Amazon S3 and Google BigQuery for advanced analysis. This high degree of control enables organizations to customize their insights according to their specific needs and strategic objectives. Furthermore, Prodlytic's user-friendly interface ensures that team members can access and interpret analytical data efficiently, fostering a data-driven culture within your organization.

Keen operates as a comprehensive event streaming platform that is fully managed. By utilizing a real-time data pipeline built on Apache Kafka, it simplifies the process of gathering significant volumes of event data. The robust REST APIs and SDKs provided by Keen enable event data collection from any internet-connected device, enhancing versatility and accessibility. Additionally, our platform ensures the secure storage of your data, effectively minimizing operational and delivery risks associated with data handling. The use of Apache Cassandra's storage framework guarantees that your data remains secure during transit through HTTPS and TLS protocols. Furthermore, this data is safeguarded with multilayer AES encryption, reinforcing its protection. With Access Keys, you can present data in flexible formats without needing to overhaul or restructure the existing data model. The implementation of Role-based Access Control provides the ability to define customizable permission levels, allowing for granular control down to specific queries or individual data points. This level of flexibility in user access is crucial for maintaining both security and efficiency in data management.

The LaunchDarkly feature management platform empowers users to manage access to application features dynamically, tailoring them for their audience. This strategic approach to feature management enables modern development and operations teams to boost their productivity and efficiently manage multiple development cycles. Recognized as a best practice, it allows engineering teams of various sizes to continuously deploy code while granting business teams control over user experiences. Utilizing the LaunchDarkly platform, leading teams can reduce risks and bring their ideas to fruition from the outset. Expedite your software delivery process by separating code deployments from feature launches, permitting you to deploy whenever you choose and release features only when you're ready. By implementing feature flags, you can lower the potential costs associated with errors during the introduction of new features or updates to systems. Moreover, you can monitor and modify your features in real time, allowing you to evaluate complete functionalities instead of just minor tweaks. This level of oversight ultimately fosters a development cycle that is not only more efficient but also more adaptable to changes. Embracing this approach can significantly enhance your team's ability to respond to user feedback and market demands.

LogRocket integrates session replay and performance tracking alongside product analytics, enabling software development teams to craft an optimal product experience that meets user needs effectively. This holistic approach allows for a deeper understanding of user interactions and software performance.

Gain insights into your customers' behaviors to enhance your product offerings. PostHog provides a comprehensive user experience for product analytics. You can delve into trends, conversion funnels, and user retention metrics effortlessly. The foundation of this capability lies in event autocapture, which allows PostHog to systematically track events and user interactions in your web or mobile application. This feature enables you to understand user traffic dynamics within your application, including pageviews and actions taken by each individual user. By visualizing product trends and retention metrics, you can better grasp user behavior and devise strategies to boost customer loyalty. Additionally, you can map out user navigation patterns through your digital platform. Utilize analytics to identify areas requiring enhancement and implement changes confidently. With PostHog, you can introduce new features regularly without the fear of disrupting existing functionalities. Quickly experiment with new concepts and gradually roll them out to varying percentages of your user base. PostHog's deployment is straightforward and can be seamlessly integrated into your cloud environment for smooth onboarding. Designed to accommodate growth, PostHog features an open core pricing structure and offers the flexibility to manage your deployment on your own infrastructure as well. This adaptability ensures that you can scale your analytics solutions in line with your evolving needs.

Rakam provides customized reporting solutions for diverse teams, ensuring that no group is limited to a single user interface. It effortlessly translates queries made within its interface into SQL commands, making it easier for end-users to interact with the data. Notably, Rakam does not move any data into your data warehouse; it works on the premise that all essential information is already present there, facilitating direct analysis from the warehouse, which serves as your ultimate source of truth. For additional information on this topic, be sure to explore our blog post. Furthermore, Rakam integrates with dbt core, acting as the data modeling layer without executing your dbt transformations. Instead, it links to your GIT repository to keep your dbt models updated automatically. In addition, Rakam can create incremental dbt models, boosting query efficiency while reducing database expenses. By specifying aggregates within your dbt resource files, Rakam efficiently generates roll-up models, which streamlines the process for users and promotes effective data management. This efficient approach enables teams to concentrate on deriving insights rather than getting bogged down by the technical complexities of data analysis, ultimately enhancing productivity.

Elevate your feature flags and experiments to accelerate your product's growth with a powerful statistical engine. By employing product observability, you can integrate experimentation with real-time analytics, providing a holistic view of both product and business performance. Now, for the first time, you can pinpoint which features are truly impacting your key business metrics, transitioning from simply tracking events and clicks to deeper insights. Statsig delivers a complete solution for all your experimentation requirements through a cohesive platform that connects your initiatives to the results they yield. This enables A/B testing and experimentation across various devices, application layers, and scales. With Statsig, you gain an all-encompassing 360° view of your product’s performance, empowering developers to make data-driven choices. By implementing comprehensive observability for every product update, ranging from system performance to user engagement, Statsig allows developers to relay critical data to their teams, facilitating informed decision-making regarding the product. This methodology not only enhances clarity but also propels continuous advancements in product development strategies, ensuring that teams can adapt and respond to user needs effectively. Through rigorous analysis and feedback loops, the potential for innovation within your product offering becomes limitless.