List of the Top 19 Remote Work Software for Jira Service Management in 2026

Process Street is the Compliance Operations Platform that helps fast-moving teams in regulated industries enforce standards, automate execution, and prove compliance with confidence. It brings document control, workflow automation, and real-time oversight into one unified platform so policies are not just written, they are followed and verified. With Process Street, teams can create version-controlled SOPs and policies using Pages, link them directly to automated workflows, and ensure every task, approval, and data point is tracked with audit-ready logs. Cora, the AI compliance agent, monitors execution in real time, flags issues, and recommends improvements, turning manual oversight into continuous control. Whether you need to onboard employees, prepare for audits, manage policy changes, or enforce vendor compliance, Process Street gives you the tools to do it faster and without the risk of missed steps or tribal execution. Automate form collection, task assignments, escalations, and approvals with no code. Keep teams aligned, even as you scale. Used across financial services, real estate, healthcare, and manufacturing, Process Street supports compliance with standards like ISO 9001, SOC 2, SOX, HIPAA, and FDA CFR Part 11. Thousands of teams at companies like Salesforce, Colliers, Hartford Healthcare, and Drift use Process Street to reduce audit prep time, streamline training, and build systems that run without micromanagement. Every workflow is structured. Every policy is enforced. Every action is proven. With native integrations, role-based access, automated evidence capture, and AI-powered insights, Process Street replaces checklists, spreadsheets, and siloed tools with a closed-loop system of control. If you run high-stakes processes and need to stay compliant without slowing down, Process Street is built for you.

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

Microsoft 365 is a powerful cloud-based productivity platform designed to help individuals and organizations work smarter and more efficiently. It combines widely used applications such as Word, Excel, PowerPoint, Outlook, and Teams into a single integrated ecosystem. With Microsoft 365 Copilot, AI functionality is embedded directly into these tools, providing intelligent assistance for a wide range of tasks. Users can create documents, analyze data, and build presentations faster with AI-generated suggestions and automation features. The platform supports seamless collaboration by enabling real-time editing, file sharing, and communication across teams. OneDrive cloud storage ensures that files are securely stored and accessible from anywhere, whether on desktop, web, or mobile devices. Copilot enhances productivity by helping users summarize information, generate ideas, and organize workflows efficiently. It also allows users to incorporate their own files into prompts, ensuring outputs are tailored to their specific needs. Microsoft 365 is designed with flexibility in mind, supporting a variety of work styles and environments. The platform emphasizes user control over AI, allowing individuals to decide how and when to use intelligent features. It also simplifies complex tasks such as data analysis, presentation creation, and email management. By integrating productivity tools with advanced AI capabilities, Microsoft 365 improves efficiency and reduces manual effort. Overall, it enables users to collaborate more effectively, make better decisions, and achieve more in less time.

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Slack is a workplace collaboration platform that connects teams, tools, data, workflows, and AI agents in one conversational workspace. It is built around channels, where people can organize discussions by project, department, customer, workflow, or business priority. The platform helps teams communicate through messaging, huddles, clips, files, canvases, lists, Slack Connect, and shared workspaces with external partners. Slackbot brings AI into the flow of work by helping users search company knowledge, summarize conversations, prepare for meetings, analyze documents, create briefs, schedule meetings, and take action across connected apps. Slack’s AI features use business context from conversations, files, channels, Salesforce data, and approved integrations while respecting permissions and access controls. Teams can use Slack to work with agents such as Agentforce, Claude, GitHub Copilot, and other connected AI tools. Workflow Builder allows both technical and non-technical users to automate recurring processes such as stand-ups, approvals, reminders, project updates, and operational alerts. Slack’s integration ecosystem connects with apps such as Google Drive, Salesforce, GitHub, Zoom, Asana, Box, Workday, Vercel, ChatGPT, and many others, allowing teams to bring scattered work into one place. Enterprise search helps users find files, decisions, messages, customer records, and historical context without digging through separate systems. Slack also supports secure external collaboration through Slack Connect, making it easier to communicate with customers, vendors, partners, and clients. With AI assistance, real-time communication, workflow automation, enterprise integrations, and secure collaboration, Slack helps organizations reduce silos and run more of their business from a single platform.

Trello enhances collaboration among teams, enabling them to achieve greater productivity. With its user-friendly cards, lists, and boards, Trello empowers teams to systematically organize and prioritize their projects in a flexible and satisfying way. Whether it's for professional tasks, personal projects, or planning a family getaway, Trello can help your team maintain order. The platform’s cards offer the ability to explore intricate details by incorporating attachments, comments, due dates, and much more. Teams can work together seamlessly throughout every phase of their projects. Furthermore, by leveraging automation through Butler, tedious tasks can be streamlined, allowing for increased focus on what truly matters. Trello is adaptable, catering to the unique workflows and preferences of any team. Its versatile features ensure an easy onboarding process for teams looking to enhance their efficiency. Everything your team requires for success can be found in one centralized location, and you can also integrate existing apps into your workflow, making the transition smooth and efficient. As a result, Trello positions itself as an invaluable tool for any collaborative effort.

ProHance stands as a state-of-the-art platform for global operations management, utilized by leading Fortune companies to harness the full potential of their workforce. This innovative tool aids organizations in enhancing efficiency and maximizing employee utilization by delivering comprehensive insights into individual and team performance. Featuring more than 100 customizable reports, ProHance's modular SaaS-based framework allows businesses to effectively track contributions of time and effort. Clients who implement ProHance have reported impressive productivity increases ranging from 15% to 30% within just three months of adoption. With a user base exceeding 400,000 across 25 countries, ProHance is rapidly establishing itself as an essential resource for organizations striving to cultivate a connected, visible, engaged, and optimized workforce while adapting to the demands of modern business environments. The platform's continued growth and success reflect its critical role in transforming how companies manage their human capital.

Dropbox Business goes beyond just providing secure file storage; it creates a versatile workspace that seamlessly unites teams, tools, and content. Users are enabled to create, store, and share their cloud content across a variety of applications, which includes Google Docs, Sheets, Slides, Microsoft Office files, and Dropbox Paper, in addition to traditional files saved in Dropbox. With Dropbox Spaces, all your files and cloud-based resources are consolidated, allowing for easy access to PowerPoint presentations alongside Google Docs, Trello boards, and other tools your team may use. Whether you're using a computer, mobile device, or a web browser, accessing your team's collaborative work is simple and efficient. By integrating platforms like Slack and Zoom, your team's files and discussions can be kept organized in one central location. Furthermore, the smart suggestions for files and folders enhance your team's ability to access critical content when it’s needed most. A strong and secure infrastructure, combined with administrative tools that provide enhanced control and visibility, ensures that your organization’s data remains safeguarded within Dropbox. This all-encompassing approach not only increases productivity but also nurtures collaboration among team members, significantly improving overall effectiveness. Ultimately, Dropbox Business is designed to adapt and grow with your team’s needs, making it an invaluable asset for modern workplaces.

Store, sign, and secure your documents on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

Basecamp marks the start of your remote work adventure. Many individuals are experiencing stress as their tasks become disorganized, projects are at risk of failure, and maintaining oversight is challenging. With Basecamp, you'll soon find yourself thinking, "We've got this!" as it unifies your workflow, allowing your team to collaborate effectively, even from a distance, while instilling a sense of tranquility. Amid the chaos caused by COVID-19, your organization might be struggling to adapt to remote operations, but Basecamp can simplify this transition and make it feel manageable. Developed from our extensive experience managing a remote company, which spans over two decades, Basecamp embodies our expertise in remote work practices. Millions of users rely on Basecamp daily, benefiting from its robust features that streamline communication and productivity. Ultimately, Basecamp is not just a tool; it represents a community of remote work pioneers who understand the challenges and triumphs of working from anywhere.

Microsoft Outlook is a modern communication and productivity platform that combines email, calendars, contacts, and task management into one powerful application. Available on desktop, mobile, and web, Outlook provides a seamless experience for individuals and teams looking to stay connected and efficient. Its integration with Microsoft 365 and third-party providers like Gmail, Yahoo, and iCloud ensures all your accounts are accessible in one unified inbox. The addition of Microsoft Copilot transforms Outlook into an AI-powered assistant—capable of summarizing long threads, organizing your inbox, suggesting replies, and helping you manage your schedule intelligently. Shared calendars, meeting insights, and scheduling suggestions enable better collaboration across time zones and teams. Outlook’s enterprise-grade security safeguards communications through advanced encryption, spam filtering, and ransomware protection powered by Microsoft Defender. Users can personalize their Outlook experience with custom layouts, color themes, and productivity integrations like Power BI dashboards and Adobe Acrobat tools. Cross-device synchronization ensures every update reflects instantly across PC, Mac, mobile, and web versions. Outlook also connects directly to OneDrive and Teams, enabling users to attach, share, and collaborate on files without leaving their inbox. Whether for personal productivity or enterprise operations, Outlook remains the trusted choice for managing communication, time, and collaboration in the AI era.

DocuSign is a versatile electronic signature platform that enables organizations of any scale to send, sign, and manage contracts and agreements conveniently from any device, at any time, and from any location. With a robust user base exceeding 250,000 companies across 188 nations, it supports the signing of diverse document types, such as school permission slips, business contracts, and various agreements. The platform accommodates multiple languages, ensuring accessibility for a global audience, and features a user-friendly mobile application compatible with Android, iOS, and Windows devices. Additionally, DocuSign provides a digital notarization service, empowering Notary Publics to electronically witness and sign documents, thus enhancing the efficiency of notarization processes for organizations. This seamless integration of electronic signatures and notarization makes DocuSign a comprehensive solution for modern document management needs.

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts. Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

Time Doctor offers comprehensive insights into how time is allocated throughout the workday. It allows users to monitor which websites and applications are utilized during work hours and can capture screenshots of the computer screen at regular intervals while tasks are being performed. The tool meticulously tracks the time each team member dedicates to various clients, projects, or tasks, with precision that runs down to the second, providing a clear picture of time expenditure. Additionally, it enables verification of how that time was allocated, making the data invaluable for client billing and ensuring accurate employee records. By utilizing Time Doctor, your team can enhance their daily productivity and minimize time wastage. This tool not only helps maintain focus on crucial tasks but also automatically logs all internet and application activities while team members are engaged in their work. With Time Doctor, teams can achieve greater efficiency and streamline their work processes effectively.

Google Drive is a comprehensive cloud storage platform built to help organizations and individuals securely store, organize, and collaborate on digital files from any location. The service enables users to upload and manage a wide range of file formats including documents, spreadsheets, presentations, PDFs, videos, and Microsoft Office files through a unified online workspace. Integrated with Google Workspace applications, Google Drive allows teams to collaborate in real time by editing files simultaneously, leaving comments, assigning permissions, and tracking activity updates across projects. Gemini AI capabilities add intelligent functionality by helping users locate files faster, summarize information, answer questions based on stored content, and improve productivity through AI-assisted workflows. The platform offers scalable cloud storage options ranging from personal storage plans to enterprise-level capacity designed to support growing organizations and large data environments. Businesses can create shared drives for departments and project teams, helping employees maintain centralized access to critical documents and eliminate scattered file storage systems. Google Drive also supports electronic signatures, PDF annotations, third-party integrations, and advanced search tools that simplify document management and team collaboration. Enterprise security features include ransomware detection, AI-powered content classification, client-side encryption, data loss prevention policies, and compliance-focused controls designed to protect sensitive information. Drive for desktop keeps files synchronized automatically between local devices and the cloud while enabling rapid file recovery if issues occur. Mobile applications for Android and iOS provide convenient access to files, allowing users to remain connected and productive while working remotely or traveling.

If coding isn't your strong suit, there's no need to worry. Kintone's intuitive visual application builder enables you to create tailored enterprise applications effortlessly using a simple drag-and-drop interface. You can either build an app from the ground up or modify an existing template that suits your needs. Additionally, you can work alongside your team to design, evaluate, and enhance your application, ensuring that you achieve an optimized workflow that meets your specific requirements. This collaborative approach not only fosters creativity but also helps streamline processes for better efficiency.

Google Docs is an advanced online document platform that combines AI-powered writing assistance, real-time collaboration, and cloud-based accessibility to help teams and individuals create professional content more effectively. As part of the Google Workspace ecosystem, the platform allows users to create, edit, organize, and share documents from desktops, laptops, tablets, and mobile devices without worrying about file synchronization issues. Gemini AI capabilities help users transform simple prompts into polished drafts, summarize information from connected Workspace applications, improve grammar and phrasing, and tailor content to match preferred writing styles and branding guidelines. Google Docs also includes intelligent productivity features such as smart canvas, pageless formatting, document tabs, reusable building blocks, and professionally designed templates that simplify content creation and improve organization. Real-time collaboration tools allow multiple users to work within the same document simultaneously while adding comments, suggesting edits, assigning action items, and tracking revisions through detailed version history controls. Integrated Google Meet functionality allows teams to launch meetings directly from documents, helping conversations and collaboration remain connected in a single workspace. Businesses can further streamline workflows with built-in meeting notes templates tied to Google Calendar events, electronic signature functionality for agreements, and reusable text components that reduce repetitive manual work. Google Docs supports importing and editing popular file types such as Microsoft Word documents and PDFs while unlocking collaborative editing, intelligent suggestions, and workflow automation features. Security features include default encryption, privacy controls, anti-spam protections, client-side encryption options, and secure cloud infrastructure designed to safeguard sensitive business information.

Rocket.Chat serves as a communication hub that facilitates instant messaging among coworkers, external organizations, and clients. Unlike other platforms, it prioritizes your privacy by not sharing your data. This makes it a standout choice for those who value confidentiality in their communications.

Worktivity stands out as a state-of-the-art employee monitoring solution that utilizes AI technology to deliver features such as screenshot capture, real-time time tracking, and detailed timesheets. 🚀 Boost your team's productivity with immediate time tracking! 🚀 With cutting-edge AI capabilities, you can seamlessly manage employee performance across diverse teams and locations, enabling you to keep an eye on your workforce regardless of their working environment. The platform generates thorough reports that outline the applications used and websites visited throughout the day, providing a minute-by-minute breakdown of time spent on each site. By employing AI, Worktivity automatically categorizes the websites accessed, giving you a clear view of how much time employees allocate to different categories. Harness these data-driven insights to enhance your operational processes and identify specific areas needing improvement. Whether your employees are in the office, adopting a hybrid approach, or working remotely, you can precisely track their start and end times. Additionally, the system streamlines the calculation of breaks taken during working hours, delivering valuable insights into the duration and frequency of these breaks, thus aiding you in fostering a more balanced and productive work culture for your team. Ultimately, this innovative tool is designed to support your organization in achieving higher efficiency and employee satisfaction.