List of the Top 13 Remote Work Software for ServiceNow in 2026

Need a digital hub that actually connects, engages, and reaches employees, users, and departments with the right information they need to be successful? Axero is an award winning intranet solution where out-of-the-box meets customizable. Power efficiency by streamlining knowledge, communication, and collaboration the way you, specifically, need it to. With Axero, you're able to increase productivity by reaching employees with relevant, role-based information, all in a unified suite that feels, looks, and works like your workplace. With AI tools, flexible features, 500+ REST APIs, integrations, and granular permissions, send targeted communications while cutting back on email, distribute knowledge and resources to teams and offices near and far, and build a connected culture that employees love. Not one single Axero intranet is the same—and that's because our platform is built for building. Every Axero customer, backed by our highly rated client success team, has their own unique platform centered around their workflows, company structure, and organizational goals. Your organization isn't out-of-the-box and your intranet shouldn't be, either.

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

LogMeIn Rescue is a powerful and secure enterprise remote support platform designed to empower IT teams and service providers to deliver exceptional technical assistance at scale. Supporting more than one billion remote sessions worldwide, Rescue provides technicians with fast, reliable, one-click access to user devices across Windows, macOS, Linux, Chrome OS, iOS, and Android platforms, regardless of location or network. The software offers robust security features including permission-based access controls, PIN code validation, IP restrictions, single sign-on (SSO), Active Directory synchronization, and 256-bit AES encryption to safeguard sensitive information throughout support sessions. Rescue’s centralized command center simplifies IT administration by enabling custom security configurations, unlimited user group creation, session recordings, and real-time team performance monitoring. Enterprises benefit from extensive brand customization options that allow personalized user interfaces, chat tools, and multiple connection methods to enhance the customer experience. The platform integrates with various enterprise applications and provides advanced in-session tools to quickly diagnose and resolve issues, including support for inactive devices. A Forrester study confirms Rescue’s strong return on investment, with payback periods under six months due to faster ticket resolutions and improved operational efficiency. User testimonials highlight Rescue’s reliability, flexibility, and security, especially for complex IT environments and multi-platform support. Rescue is ideal for organizations facing increasing security threats, limited IT resources, and the need to scale support efficiently. Overall, LogMeIn Rescue combines enterprise-grade security, scalability, and customization to meet the evolving needs of modern IT support teams.

ActivTrak is a cloud-based platform designed for workforce intelligence, enabling the conversion of work activity data into practical insights for monitoring employees, enhancing productivity and performance management, and facilitating effective workforce planning that yields quantifiable returns on investment. The setup process is streamlined and efficient, allowing users to begin gathering data within minutes. This quick deployment empowers organizations to make informed decisions almost immediately.

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Store, sign, and secure your documents on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

ProHance stands as a state-of-the-art platform for global operations management, utilized by leading Fortune companies to harness the full potential of their workforce. This innovative tool aids organizations in enhancing efficiency and maximizing employee utilization by delivering comprehensive insights into individual and team performance. Featuring more than 100 customizable reports, ProHance's modular SaaS-based framework allows businesses to effectively track contributions of time and effort. Clients who implement ProHance have reported impressive productivity increases ranging from 15% to 30% within just three months of adoption. With a user base exceeding 400,000 across 25 countries, ProHance is rapidly establishing itself as an essential resource for organizations striving to cultivate a connected, visible, engaged, and optimized workforce while adapting to the demands of modern business environments. The platform's continued growth and success reflect its critical role in transforming how companies manage their human capital.

Transform your Slack conversations into an efficient ticketing system through Halp, a modern help desk tailored for Slack enthusiasts. By improving the satisfaction and efficiency of your remote teams, Halp enables you to turn any message into a ticket simply by using an emoji, making the process intuitive and user-friendly. You can monitor your team's requests from various platforms, ensuring that no task is duplicated. With its powerful workflow engine and advanced machine learning features, Halp speeds up the handling of routine questions and tasks. Your colleagues are not just clients; they are peers, and fostering natural communication simplifies ticketing. Halp’s sophisticated Ticketing Platform is perfect for teams experiencing rapid growth, and for those using different ticketing solutions, we offer seamless integration with options like Zendesk, Jira, and many others. Discover the enhancements in efficiency and teamwork that Halp can infuse into your team’s operations, uplifting both morale and productivity along the way. In today’s fast-paced work environments, having a tool like Halp can significantly streamline processes and improve overall collaboration among team members.

Spekit is a modern sales enablement platform that brings sales content and learning together, activating reps in their flow of work with **AI Sidekick**, the most contextual Just-in-Time Sales Assistant™. AI Sidekick taps contextual AI agents across CRM, call intelligence, Gong, and email to interpret a rep’s exact situation, then delivers tailored coaching, messaging help, answers, and training. Reps prep for calls, follow up, and spin up focused Deal Rooms and buyer journeys faster, improving execution, strengthening relationships, and shortening ramp. The Just-in-Time Enablement model is anchored by end-to-end sales content management that blends the strengths of DAP, KMS, CMS, and LMS. A single repository with AI editing, governance, and built-in change management stops content decay and keeps messaging aligned. In addition to AI-driven automation and delivery, Spekit offers granular analytics on usage and buyer engagement so teams can refine strategy and tie programs to revenue.

Blink serves as a robust employee experience platform aimed at fostering connectivity and engagement among frontline workers through a unified, mobile-first application. The platform boasts an easy-to-navigate news feed that delivers company updates, secure messaging capabilities for instantaneous communication, and a centralized hub for retrieving vital documents, policies, and resources. In addition, Blink incorporates digital forms to facilitate smoother workflows and effective data gathering, along with seamless single sign-on (SSO) features for convenient access to various workplace tools. By optimizing communication channels and improving accessibility, Blink enables organizations to enhance collaboration and engagement within their workforce. Its user-friendly design guarantees that employees remain informed, engaged, and efficient, regardless of their work environment. Ultimately, Blink transforms the way organizations interact with their employees, fostering a more connected and motivated workforce.

Korbyt Anywhere is a cutting-edge platform designed to enhance the hybrid workplace experience for contemporary organizations. By allowing users to publish content just once, it ensures that personalized information and data can be accessed on any screen, regardless of location. With Smart Signage capabilities, users can craft and adjust digital signage content tailored to specific demographics, roles, or locations, thus ensuring that the platform effectively delivers captivating data and experiences to the right audience automatically. Space Management features offer a sophisticated, interactive solution that facilitates a seamless return to the office for both guests and employees, overseeing safety measures, display management, and reservations for both remote and on-site workspaces. Mobile capabilities empower organizations to create a dynamic workplace accessible from anywhere at any time, enabling employees to retrieve essential information and tools no matter where they are located, especially as remote work continues to rise. Lastly, Korbyt Anywhere stands out in its field by providing numerous data connectors that streamline access to various data sources and applications, making it an essential tool for modern enterprises looking to integrate and optimize their workplace experience. In this way, the platform not only enhances productivity but also fosters a more connected and engaged workforce.

A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.