List of the Top 25 Reputation Management Software for Google Business Profile in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.

Rannko offers a streamlined and effective software solution for Review & Reputation management, aimed at improving customer interactions by overseeing reviews, online listings, and overall reputation in key areas. Our Mission By understanding the complex impact that reviews and accurate online information have on businesses, we are dedicated to facilitating business growth through a robust and easy-to-navigate suite of review and reputation management tools. This strategy empowers you to draw in new clientele while fostering the positive image your business rightly deserves. Why is increasing the number of reviews crucial for businesses? Organizations that accumulate a larger number of reviews generally see improved rankings in search results, and those with an average rating of 4.5 stars or higher benefit from even greater exposure. Additionally, platforms such as Google evaluate your online standing based on metrics related to customer engagement, including your response rates and the timeliness of your replies on Google My Business. With Rannko, you have the opportunity to significantly improve your reputation and distinguish yourself in today's competitive landscape, ensuring that your business not only grows but thrives.

Avarup is a comprehensive review management solution that consolidates feedback from various platforms into one accessible tool. This platform enables users to respond promptly, conduct sentiment analyses, utilize testimonial widgets, and enhance their social media presence. By centralizing customer reviews from different sources, Avarup offers a streamlined dashboard for monitoring and addressing feedback from sites like Google, Facebook, and Yelp, simplifying the review management process. This cohesive strategy alleviates the hassle of juggling multiple review platforms. Avarup promotes efficient interaction between businesses and their customers, allowing for direct responses to reviews right from the dashboard. Additionally, it aids businesses in deciphering the sentiments expressed in reviews. Its advanced review data analysis tool helps identify significant trends and patterns in customer feedback, empowering businesses to make informed decisions based on these insights.

Best Local SEO Value Experience unparalleled value in local SEO with GMBapi.com, your premier solution for enhancing visibility in extensive, multi-location Google Business Profile accounts. Our platform is favored by SEO/SEA agencies, freelancers catering to small and medium enterprises, and direct clients, as it streamlines local brand management effortlessly. Users can conveniently share content, products, services, and (bulk) images while obtaining a clear view of Local Search priorities. Performance tracking becomes effortless, bolstered by A/B testing that informs strategic choices to boost local visibility effectively. Additionally, improve brand reputation through detailed reports, AI-driven responses to reviews, competitive assessments, and thorough insights into reviews that have been removed. If you're in search of exceptional value, enhanced visibility on Google platforms, and expert assistance, join us for a complimentary two-week trial and discover our unbeatable pricing! With GMBapi.com, you're not just investing in a service; you're securing a partner in your local SEO journey.

Navigating the world of social media business can be chaotic and unpredictable. This is why numerous brands turn to Hootsuite for their tools and expertise to streamline the process. With Hootsuite, you can create outstanding social campaigns, provide exceptional social commerce experiences, and efficiently handle all customer interactions from a single platform. The platform allows you to schedule posts seamlessly across various social media channels such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube, while enabling you to manage both organic and paid content in conjunction. Additionally, it simplifies the tracking of customer dialogues, enhances collaboration within your organization by breaking down barriers, and offers real-time insights from social media to inform crucial business choices—all from one user-friendly dashboard. Furthermore, Hootsuite equips you with expert certifications, training, and coaching tailored to social marketing, social listening, customer service, and social commerce, ensuring you maximize your social media potential. By leveraging Hootsuite, you can elevate your social media strategy and achieve greater business success.

Enhancing brand visibility, attracting new customers, and fostering loyalty are essential goals for businesses today. Modern consumers seek the latest trends, personalized recommendations, and immersive experiences rather than settling for the familiar. Synup's Digital Profile Management solution effectively bridges the gap between brands and the ideal consumers by optimizing their presence across various digital platforms, including voice search and multiple search marketing channels. This solution not only boosts brand awareness but also significantly improves customer acquisition and loyalty, leading to a multitude of additional advantages. By providing timely and pertinent business content, it ensures that consumers receive valuable information instantaneously across search engines, social media, voice search, and their digital profiles. Ultimately, Synup empowers brands to stay relevant in an ever-evolving marketplace.

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

Cultivate and strengthen meaningful relationships on social media by effectively engaging with your audience and measuring results through a comprehensive platform tailored for connection-building. Sprout Social excels in crucial areas such as user experience, customer support, satisfaction ratings, return on investment, and ease of adoption. Discover the most thorough and integrated approach to social media management designed for growth and scalability. Analyze trends and actionable insights derived from social interactions to refine your marketing and branding efforts. Work collaboratively as a team to plan, organize, schedule, and distribute content effortlessly across multiple social platforms. Improve your social monitoring capabilities and enhance responsiveness with a centralized inbox that keeps all interactions in one place. Utilize detailed social analytics and dashboards to support informed strategic planning throughout your organization. Authentic connections between real people and genuine brands foster relationships that truly matter. Users consistently highlight their motivations for choosing Sprout's cutting-edge social media management tools and services, and the platform's dedication to excellence is evident through the success stories shared by its diverse clientele. Furthermore, this commitment to client success positions Sprout Social as a leader in the industry, making it an invaluable asset for businesses looking to thrive online.

Thryv is a comprehensive platform designed for small businesses, enhancing the client experience by simplifying job applications, management, and payment processes. With this innovative software, tasks are automated, ensuring that customers remain central to operations while maintaining security. ThryvPay stands out as a valuable tool that allows service-oriented businesses to accept and manage credit card and ACH payments, potentially saving thousands in transaction fees. Among its impressive features are next-day funding, automatic recurring billing, client-side convenience fees, integration with QuickBooks, and the ability to schedule payments automatically. Thryv is accessible across various devices, including tablets, desktops, and mobile apps, ensuring seamless business management and outstanding customer support. Additionally, it integrates effortlessly with existing digital tools, further optimizing the management of small businesses and enhancing overall efficiency. This powerful platform not only simplifies operations but also empowers business owners to focus on growth and customer satisfaction.

ReviewsOnMyWebsite enables companies to track, solicit, and showcase online reviews, thereby enhancing social proof, building trust, and attracting additional customers. By automating the review generation process, our software ensures a continuous influx of fresh reviews on your website, which not only retains customer interest for extended periods but also contributes to increased conversion rates and overall revenue growth. Furthermore, a steady stream of positive feedback can significantly bolster your brand's reputation in the digital landscape.

Yext (NYSE: YEXT) provides a software solution designed to enable businesses to furnish pertinent and practical answers across all platforms where their customers, employees, and partners seek information. For additional details, visit their website at yext.com. This innovative approach ensures that organizations can maintain consistency and accessibility in information delivery.

You can achieve outstanding reviews, become the preferred option, and attract more clients all from a single platform. In the 2020s, reviews have emerged as the most effective form of referrals. Websites showcasing numerous positive endorsements serve as a reliable source for potential customers to build trust in your services. It's essential to gather these reviews. Prospective clients can conveniently reach out to you through a text message on your site or any online platform, enhancing your lead generation potential. By promptly addressing their inquiries, arranging appointments, sharing product images, and maintaining regular communication, you can significantly boost customer satisfaction. Additionally, you have the option to request payments through text messaging. This seamless interaction starts with a web chat and culminates in a successful payment transaction. 1. Your stellar reviews will enhance your visibility. 2. Contacting us via Webchat is a breeze. 3. Maintain an ongoing dialogue with your customer throughout the sales process. 4. New customers bring fantastic reviews. 5. Don’t miss out on the opportunity to engage effectively with your clients.

Vendasta offers a customizable platform that enables businesses to market digital solutions tailored for small and medium-sized enterprises (SMBs). Various organizations such as publishers, broadcasters, financial institutions, and telecommunications companies can leverage Vendasta to enhance their sales processes, expand their customer base, and establish a steady stream of monthly income. The platform grants users access to a wide array of tools for digital marketing and business efficiency, including marketing automation, a powerful customer relationship management system, and a portal for client interactions, all accessible through a single login. Additionally, users have the option to personalize their experience on the Vendasta Platform to better suit their unique business needs. This level of customization allows for greater adaptability and effectiveness in meeting client demands.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

This platform serves as the sole hub for overseeing all your listings and managing reviews efficiently. In addition to acquiring fresh reviews, you can share updates across your social media platforms, enhance your search rankings, establish social proof, engage with influencers, and track your performance while benchmarking against competitors. By optimizing your listings, you can boost both search performance and conversion rates effectively. Ensure that your listing is compelling across all online platforms where potential customers seek out businesses similar to yours. You have the capability to manage and respond to reviews across hundreds of review websites, allowing you to automate the collection of five-star feedback from your most satisfied customers. Engage with your audience on popular social media channels like Facebook, Instagram, Twitter, and LinkedIn. It's crucial to keep an eye on your business's ranking in search results and maps for key terms that matter most. Every insight you need regarding your online business performance is conveniently accessible in one centralized location. Additionally, by comparing your performance with that of your competitors, you can gain valuable insights into your standing in the market. This comprehensive approach allows for strategic decision-making that can drive your business growth.

Businesses of varying scales, ranging from small, single-location establishments to large Fortune 500 multinational corporations, leverage LocalClarity's platform to boost their visibility in local searches, strengthen their brand image, and connect with their customers effectively. Key Features Include: * Management of Customer Reviews * Listings in Local Directories * Engagement on Local Social Media * Insights from Search Data * Distribution of Reports * Monitoring Competitors Unique Features: * Management of Visual Content * Bulk Listing Capabilities through Spreadsheets * Analysis of Review Sentiment and Emotion * Engine for Automation * AI-Generated Responses * Reviews for Apps and Software * Language-Specific Workflows * Automated Responses for Customer Queries This comprehensive suite of tools ensures that businesses stay ahead in a competitive landscape while maintaining a strong local presence.

Localyser provides multi-unit brands with a comprehensive online reputation management solution, allowing franchises and their franchisees to effortlessly monitor reviews, communicate with customers, gather feedback, and obtain valuable insights. This user-friendly dashboard enables you to effectively manage the online reputation of all your outlets, from digital listings to review oversight. Additionally, Localyser offers an inclusive pricing model that supports unlimited usage without imposing penalties as your business expands, ensuring that you can maintain a positive online presence as you grow. By utilizing Localyser, you can confidently navigate the complexities of reputation management while focusing on the success of your brand.

Are you in search of an effective and smart way to acquire a multitude of positive reviews? Hello Reviews presents an excellent chance to improve your brand's image and significantly increase your revenue. For agencies that wish to provide their clients with a trustworthy method to boost their reputations, our agency/partner program is an ideal fit! By participating, you can start enjoying considerable profits while expanding your agency's influence. Companies or individuals unsure of their role can easily contact us, and we will be more than happy to assist. Many businesses across Australia, representing a wide array of industries, have successfully accumulated millions of reviews on sites like Google, Facebook, and Yelp. As consumers today often develop perceptions of businesses before making any purchases or planning visits, it becomes crucial to effectively manage and enhance your online reputation. With the right tools and support, you can transform your customer feedback into a powerful asset.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

Everyone leads busy lives, and often review requests can become lost in the shuffle and go unnoticed. You may reach out, but it feels like no one is paying attention, right? However, requesting reviews doesn't need to be a mundane, mechanical process. This realization led to the creation of Cloutly, a platform designed to help you break through the noise by sending personalized video requests for reviews and managing all your feedback seamlessly in one location. In today’s world, customers are inundated with countless marketing emails and text messages daily. Instead of contributing to the clutter, why not differentiate yourself from the crowd? With Cloutly, you can launch customized review campaigns—either through text or video—that are not only opened and acknowledged but also leave a lasting impression on your audience. You have the flexibility to personalize your outreach by designing multi-step, multi-channel review campaigns that are organized by customer type, service, or category. Our platform ensures you can gather reviews from nearly any source and monitor feedback across more than 40 review sites, helping you surpass competitors in search rankings and establish yourself as the go-to choice for potential customers comparing options online. Start your journey with a free 14-day trial at cloutly.com and see the difference for yourself.

Grade.us is an online platform designed for managing reputation that caters to SEOs, digital marketing agencies, and various brands. Among its key features are monitoring reviews, generating new ones, and promoting online feedback. Users can gather customer reviews through email drip campaigns and an array of tools, receiving notifications for new reviews across Google, Facebook, and over 100 specialized review platforms. Additionally, the platform provides a WordPress plugin and a floating carousel widget to display top reviews on your website, alongside the ability to automatically share these outstanding reviews on social media. Furthermore, Grade.us equips agencies with a comprehensive suite of tools for resellers, allowing for white-labeling of services, lead generation, and an expansion of their reputation management offerings. With these capabilities, businesses can enhance their online presence and engage more effectively with their customers.

Gathering customer reviews can be straightforward and does not necessitate extra staff, thanks to our online reputation management system. You can easily access your dashboard from any device, where you simply need to enter the customer's name, email address, and/or phone number, allowing us to handle the entire review solicitation process for you. A message will then be sent to your customer, either via email or text, asking if they would recommend your business to others. Those who express a positive sentiment will be quickly directed to leave a review. When a customer shows they are happy to recommend your services, our platform takes them directly to your chosen review sites, including Facebook, Google, Yelp, and more. To facilitate this, our system ensures customers are taken straight to the review submission area, eliminating the need for them to search for your business online. This efficient method enables customers to access review platforms and share their thoughts in mere seconds, making it easier to boost your online reputation. By enhancing customer engagement through this streamlined process, you can cultivate stronger relationships with your clientele and foster lasting loyalty. Ultimately, this innovative approach transforms the way businesses manage their online feedback, turning potential challenges into opportunities for growth.