List of the Top Review Management Software for Small Business in 2025 - Page 3

BBB provides a range of educational resources and initiatives aimed at empowering and protecting consumers as they navigate the marketplace. Our mission is to assist you in overcoming any difficulties you encounter, whether it’s filing a complaint, leaving a review, reporting deceptive advertising, or informing us about potential scams. You’ve found the right place for support. For businesses: In a competitive market where countless companies vie for consumer attention, achieving BBB Accreditation signals that your business is ethical and thoroughly vetted. By seeking BBB Accreditation, you convey to potential customers that your operations are rooted in honesty and integrity. Being recognized as a BBB Accredited Business increases your visibility among clients searching for trustworthy enterprises. The BBB Accreditation Seal not only bolsters the reputation of over 400,000 businesses across North America but also assures that your company meets the BBB Standards for Trust, thereby enhancing customer confidence and setting you apart from your competitors. This dedication to ethical practices fosters trust and paves the way for enduring relationships with your customers, ensuring long-term success for your business.

Yell.com stands as the leading online business directory in the UK, offering a diverse selection of more than 3,000 categories to assist you in finding businesses that meet your particular requirements, or you can opt to search for a specific business by name to discover options in your vicinity. Our extensive service covers the entire UK, excluding the Isle of Man and the Channel Islands. Our goal is clear: to help you achieve your business aspirations. We do this by developing and managing a custom digital marketing strategy specifically designed for your enterprise. If you're curious about improving your online presence and making it easier for potential customers to find you, Yell takes care of every aspect, including website creation, advertising on platforms like Google and Facebook, communication tools, and much more. Our friendly team is always available to offer professional advice and recommend the best strategies to ensure your online presence is as strong as possible, ultimately driving your business's success in the competitive digital environment. With our commitment to your growth, you can focus on what you do best while we enhance your visibility online.

ZippLead is an all-encompassing lead generation platform that consolidates ten powerful tools into a single, integrated software solution. Its extensive features include advanced data enrichment functions that assist users in finding verified email addresses and phone numbers, along with chatbot capabilities aimed at converting website visitors into solid leads. The platform also provides daily updates on registered domains, introducing over 100,000 new business contacts to users each day, which significantly enhances their outreach potential. With tools for email and phone extraction, users can easily collect various contact information, including email addresses, phone numbers, and social media profiles, while the sales automation features enable streamlined outreach through well-structured email sequences and campaigns. In addition to these capabilities, ZippLead comprises review management tools that focus on improving online reputation, social proof widgets that foster engagement from site visitors, and an API that prevents fraudulent registrations. The B2B email extraction functionality empowers businesses to target specific contacts based on multiple factors such as industry, job title, and geographic area, while customizable campaign settings allow for tailored communication approaches. Furthermore, ZippLead guarantees users unlimited access to its complete range of features and ensures seamless compatibility with popular CRM systems, establishing itself as an exceptionally adaptable option for organizations eager to enhance their lead generation initiatives. This makes ZippLead not just a tool, but a comprehensive solution for businesses aiming for growth.

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

Foster strong relationships with your patients and prepare your practice for the future ahead. As the COVID-19 pandemic continues, effective and transparent communication with your clients becomes increasingly vital. Demandforce provides a thorough solution along with cutting-edge tools tailored for the challenges posed by COVID-19 to help you maintain engagement. The Demandforce mobile application allows you to manage your business conveniently from any location, offering easy access to important information. You can download the app at no cost from both the App Store and Google Play. With Demandforce Telemedicine, you can improve patient access, speed up care delivery, and enhance your revenue through features such as HIPAA-compliant video conferencing, secure messaging, online billing, and more. Our ready-to-use email templates for COVID-19 make it easier to keep in touch with clients and patients during these unprecedented times. You have the option to use our existing templates or personalize your own to effectively relay crucial updates to your client base, ensuring they feel informed and supported along the way. By embracing these tools, you will not only strengthen your connections but also position your practice for long-term success.

Our groundbreaking review platform provides immediate access to thousands of written, audio, and video testimonials. In today's market, where your business's success relies heavily on feedback, it is crucial to differentiate yourself among numerous competitors claiming superiority. SoTellUs not only facilitates the collection of reviews across various platforms like Google, Facebook, and Yelp, but it also stands out as the sole video review system globally. Utilizing our patent-pending technology, customers can create impactful video reviews that are shared instantly with a broad audience. Our unique app streamlines the process of gathering audio, written, and video feedback from customers at the peak of their satisfaction with your services. Clients appreciate the simplicity and speed of leaving a review, which enhances their overall experience. Additionally, our system is equipped to reach clients worldwide through text and messaging, ensuring that no customer is left out, regardless of their location. This comprehensive approach maximizes your business's visibility and credibility in a crowded marketplace.

It is widely recognized that dissatisfied customers are more inclined to post reviews compared to their satisfied counterparts. However, negative feedback can be managed effectively. The founder and CEO of Elevatie developed this innovative software to enhance his father's online presence. Remarkably, within just four months, his average star rating improved from 2.2 to 3.9, while the search engine traffic surged by 217%. Customers serve as the most reliable representation of your business in the digital realm. We offer a solution to establish a "review funnel," which essentially allows customers to select their preferred platform for leaving feedback and decide if they want to provide one or multiple reviews. Neglecting to address negative reviews can significantly tarnish your business's image. Engaging with all customer feedback, whether positive or negative, demonstrates a commitment to quality service and can ultimately foster trust and loyalty among your clientele.

Discover. Interact. Retain. Surkus serves as a platform that links customers with brands, facilitating connections through unique experiences. By aligning socially engaged consumers with brand-sponsored events and promotions, we enhance your return on investment. Our system simplifies marketing efforts, ultimately conserving time, funds, and resources. Through the app, members can explore tailored experiences and exclusive offers that resonate with their preferences. Additionally, they have the opportunity to earn rewards by completing specific tasks, such as gaining complimentary access to events or receiving other enticing incentives. This approach not only enriches user engagement but also fosters brand loyalty in a meaningful way.

Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.

TrustYou is a dynamic platform designed to help businesses thrive by harnessing the significance of attentive listening. It offers a user-friendly system for collecting guest feedback, making the process both effective and quantifiable. By leveraging guest insights, TrustYou enables companies to tap into the true value of customer opinions. - Create countless avenues for guests to express their needs and receive prompt responses. - Analyze reviews from across the web to inform smarter business strategies. Showcase hotel reviews on both the platform and Google, allowing positive testimonials to drive reservations. Through its innovative approach, TrustYou equips businesses to foster trust, enhance decision-making, and ultimately succeed in their endeavors. This commitment to understanding customer voices ensures that companies stay ahead in a competitive market.

Contribute your personal experiences to help others make well-informed purchasing decisions. Our platform focuses on providing authentic reviews, allowing people to gain valuable insights into a wide range of businesses worldwide. By working together, TrustBurn supports countless consumers in confidently selecting the finest products and services on the market. With the resources we provide, you can be assured that the information available surpasses the typical narrative presented by advertisements or sponsored content. In unison, we aim to cultivate a more knowledgeable community of shoppers, fostering trust and transparency in the buying process. This collective effort not only benefits individuals but also enhances the overall marketplace.

Climbo is a flexible review management platform specifically designed for marketing agencies, allowing them to offer an innovative service to their customers. The platform can be completely customized to reflect your agency's branding, with options to adjust the domain, logo, favicon, and color palette, ensuring that Climbo's identity is seamlessly integrated and remains unnoticed, creating the impression that it is exclusively your product. Through this service, clients can request reviews, filter out any unfavorable comments, respond to feedback, and share glowing testimonials on their websites and social media platforms. Moreover, Climbo is offered for a one-time fee, which allows for the addition of an unlimited number of client accounts, significantly increasing its utility. This unique pricing structure not only enhances its value but also makes Climbo an appealing choice for agencies looking to diversify their service offerings while avoiding recurring expenses. Ultimately, Climbo empowers agencies to strengthen their client relationships and improve their online reputation efficiently.

Presenting an exceptional solution for managing Amazon reviews and feedback that simplifies the process of soliciting and tracking product evaluations all in one user-friendly platform! CaptainAMZ automates the review request process directly from the Amazon Manage Order page, allowing you to sit back and relax while it handles everything seamlessly. By utilizing CaptainAMZ, you can potentially secure up to three times the number of product reviews compared to other tools, as it smartly assesses eligibility and times requests perfectly, ensuring you capitalize on every chance. Moreover, this tool enables users to effortlessly oversee and arrange their product reviews, including options for sorting and searching by product title or ASIN. Importantly, CaptainAMZ is designed to work across all Amazon marketplaces around the globe, including regions like the US, Canada, Mexico, the UK, Germany, Italy, France, Spain, Turkey, Japan, India, China, and Australia, making it an adaptable solution for sellers everywhere. By leveraging this tool, you can significantly improve your review strategy and enhance the visibility of your products on Amazon while boosting customer engagement. Experience the difference with CaptainAMZ and take your product feedback management to the next level!

Whether you're just venturing into App Store Marketing (ASO & ASA) or are unfamiliar with the concepts, you likely seek effective strategies to enhance your app's growth. Examine how users discover your apps and fine-tune your approach by leveraging AI to target the most pertinent keywords. You can make immediate updates to your store listing, potentially cutting down the time required by as much as 90%. Our team of experts will handle ASO & ASA tasks, significantly lightening your workload. This allows you to focus on implementing your own performance strategies while bringing our expertise in-house. With our user-friendly ASO tool, you can effectively boost the visibility of your apps and games. Gain valuable insights to maximize your ROI and formulate a solid plan. With the right approach, your concept has the potential to evolve into a remarkable success story, proving that dedication and strategic tools can lead to substantial rewards.

eEndorsements provides a comprehensive solution designed to elevate your local service business, ensuring both growth and success. With an extensive array of features and automation options, your clients and staff are sure to appreciate the ease of use. Key offerings include a Local Business Directory Listing, streamlined Online Appointment Booking, and a convenient Appointment Waitlist. Additionally, users benefit from Appointment Reminders, Mobile Appointment Check-In, and effective Appointment Cancellation Policy Management. The platform also facilitates seamless Online and Mobile Invoicing and Payments, integrates with Accounting Software, and supports Product Inventory and Gratuity Management. Moreover, eEndorsements enhances customer engagement through Review Collection and Management, including Video Reviews, as well as Promotional Offer Campaigns and Gift Cards. The inclusion of SMS Marketing and Event/Trigger Marketing Automation further enriches the customer experience. To top it off, it features Social Media Posting and robust Contact Management capabilities, allowing for effective Team and Multiple Location Management. In essence, eEndorsements is designed to meet all the essential needs of a thriving local service business.

Elevate your Amazon review game, keep a close watch on sales, and receive real-time alerts regarding your Amazon listings! By leveraging our service, you can potentially increase your Amazon reviews by as much as eight times, gain notifications about Buy Box hijackers, negative reviews, and product suspensions, and monitor seller feedback through a detailed sales dashboard. Amsmailer acts as your efficient automated assistant for managing customer service and listings on Amazon! You can trust that our software meets all compliance standards, allowing you to streamline your business operations without worry. Amsmailer also provides timely notifications for any negative reviews or seller feedback rated three stars or lower, enabling swift issue resolution. Our robust software allows you to respond quickly to scammers, listing hijackers, and adverse reviews while also enabling you to send a carefully crafted series of automated emails to your customers. This feature can significantly increase the likelihood of receiving genuine positive reviews, potentially boosting your totals by up to eight times! With this cutting-edge tool at your fingertips, you'll be well-equipped to improve your Amazon presence and enhance customer satisfaction effectively. Moreover, Amsmailer not only simplifies your tasks but also empowers you to focus on growing your business while we handle the details.

In the rapidly evolving digital landscape, small businesses frequently encounter considerable hurdles in achieving visibility on Google and various local search platforms. This lack of visibility can hinder their ability to reach potential customers exactly when they need them the most. At Local Siren, we focus on improving your business's online profile to not only enhance your visibility but also to ensure you shine in local search outcomes. Our specialized knowledge enables you to dedicate your efforts to your primary goals—catering to your customers and growing your enterprise—while we manage the complexities of local SEO. By collaborating with us, you can effectively connect with your community and guarantee that your services are showcased prominently in crucial areas. Let Local Siren be your partner in establishing a significant presence in the local market, ensuring your business is recognized and valued. In doing so, you'll create lasting relationships with customers that can drive your success forward.

Localyser provides multi-unit brands with a comprehensive online reputation management solution, allowing franchises and their franchisees to effortlessly monitor reviews, communicate with customers, gather feedback, and obtain valuable insights. This user-friendly dashboard enables you to effectively manage the online reputation of all your outlets, from digital listings to review oversight. Additionally, Localyser offers an inclusive pricing model that supports unlimited usage without imposing penalties as your business expands, ensuring that you can maintain a positive online presence as you grow. By utilizing Localyser, you can confidently navigate the complexities of reputation management while focusing on the success of your brand.

Are you in search of an effective and smart way to acquire a multitude of positive reviews? Hello Reviews presents an excellent chance to improve your brand's image and significantly increase your revenue. For agencies that wish to provide their clients with a trustworthy method to boost their reputations, our agency/partner program is an ideal fit! By participating, you can start enjoying considerable profits while expanding your agency's influence. Companies or individuals unsure of their role can easily contact us, and we will be more than happy to assist. Many businesses across Australia, representing a wide array of industries, have successfully accumulated millions of reviews on sites like Google, Facebook, and Yelp. As consumers today often develop perceptions of businesses before making any purchases or planning visits, it becomes crucial to effectively manage and enhance your online reputation. With the right tools and support, you can transform your customer feedback into a powerful asset.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience. A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.

Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

We recognize that obtaining video testimonials can often be a daunting task, which is precisely why we developed Testimonial to simplify the entire experience. Within mere minutes, you can collect video testimonials from your clients without requiring any technical expertise or hosting solutions. You can create a custom link tailored specifically to your business, which can be easily shared via email, social media, or text message. Furthermore, if your clients wish, they can submit written testimonials at no expense to you. They can conveniently record video testimonials from any device without the need for a login! Enhance your website's sales potential by integrating the Wall of Love in under two minutes, all without the necessity for coding abilities. Each business will enjoy its own dedicated space page with a specific link for video submissions, which will also display all the testimonials you choose to highlight. You can seamlessly embed the entire wall into your website with an iframe code for maximum ease. Moreover, you will have a management dashboard at your disposal, enabling you to monitor all your spaces and make any necessary additions, updates, or deletions. This user-friendly platform ensures that collecting and presenting feedback from your happy customers is a breeze, ultimately helping to enhance your brand's reputation. In doing so, you will not only improve customer engagement but also foster trust and credibility in your business.

Everyone leads busy lives, and often review requests can become lost in the shuffle and go unnoticed. You may reach out, but it feels like no one is paying attention, right? However, requesting reviews doesn't need to be a mundane, mechanical process. This realization led to the creation of Cloutly, a platform designed to help you break through the noise by sending personalized video requests for reviews and managing all your feedback seamlessly in one location. In today’s world, customers are inundated with countless marketing emails and text messages daily. Instead of contributing to the clutter, why not differentiate yourself from the crowd? With Cloutly, you can launch customized review campaigns—either through text or video—that are not only opened and acknowledged but also leave a lasting impression on your audience. You have the flexibility to personalize your outreach by designing multi-step, multi-channel review campaigns that are organized by customer type, service, or category. Our platform ensures you can gather reviews from nearly any source and monitor feedback across more than 40 review sites, helping you surpass competitors in search rankings and establish yourself as the go-to choice for potential customers comparing options online. Start your journey with a free 14-day trial at cloutly.com and see the difference for yourself.