List of the Top 16 Review Management Software for BigCommerce in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Sitejabber, an AI-driven platform, serves as a hub for reviews, where countless consumers and businesses connect globally. We empower users to make informed buying choices by enabling them to share their experiences regarding various brands and products. Companies leverage our Jabio platform to enhance their outreach, build their brand reputation, and boost their revenue through the effective gathering and sharing of reviews across diverse websites and channels. This fosters online transparency, fostering relationships grounded in trust and reliability. Jabio functions as an AI-enhanced tool that gathers, tracks, and disseminates reviews across numerous platforms. The potential for business success is limitless, and Jabio's platform is designed to propel your growth while equipping you with essential tools and strategies. Expect to see improvements in your reviews and reputation management, regardless of whether you operate a small start-up or a large corporation. Each review contributes to shaping a more informed marketplace, ultimately benefiting both consumers and businesses alike.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

Streamlining the process of gathering and showcasing product and company reviews across your website and social media can significantly boost your sales figures. All essential marketing resources, including customer testimonials, product reviews, visual promotional tools, and discount codes, are conveniently available in one place. By incorporating genuine photos and videos from your customers, you can bring your website to life, creating a more engaging experience for visitors. Offering coupons is another effective strategy to promote repeat purchases and foster customer loyalty. Enhance your review collection efforts by utilizing SMS messaging to connect with your customers directly. By featuring customer testimonials prominently on your website and social media, you can establish trust and encourage potential buyers. Utilizing on-site displays or social media content to highlight reviews throughout the customer journey can effectively enhance the buying experience. Additionally, sharing your star ratings on search engine results pages, like Google, along with user-generated content across social media, can further amplify your reach. Leveraging content created by your customers is a powerful way to stimulate new sales through your various marketing channels; thus, it is vital to prioritize this strategy for growth. With these approaches, you can create a more interactive and trustworthy online presence that resonates with your audience.

Consumers find user-generated content to be 9.8 times more persuasive than influencer-created content when making purchasing decisions. By collecting and sharing user reviews online, businesses can significantly improve the customer journey. Shoppers trust online reviews to the same extent as personal recommendations from their friends and family, which highlights their importance. In addition to being a valuable marketing tool, customer reviews can also enhance your website's ranking in search engine results. It is essential to gather ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and influence their purchasing decisions. Engaging with customer feedback helps them feel recognized and appreciated. Our intuitive platform ensures that you never miss a chance to connect with your shoppers. Responding to customer inquiries about your products can assist them in making informed purchasing choices. User-generated content is distinct, deeply relevant, and authentic, which contributes to improving your website's visibility in Search Engine Results Pages (SERPs), ultimately leading to increased traffic and engagement. By cultivating a community around your brand, you can foster loyalty and encourage repeat business while simultaneously boosting your credibility in the marketplace. Establishing an ongoing dialogue with your customers can further enhance their experience and deepen their relationship with your brand.

Effortlessly enhance your collection of reviews with GetReviews.ai, which leverages its proprietary review funnel technology. This powerful tool not only simplifies the process of gathering customer feedback on platforms like Amazon but also captures employee insights on sites such as Glassdoor, making it easy to obtain reviews from any source you choose. GetReviews is meticulously designed to boost reviews on the most influential platforms relevant to your business. It achieves this by steering respondents through a thoughtfully designed survey that contains targeted questions, ultimately leading to valuable reviews in the places that matter most. To ensure the authenticity of the feedback, GetReviews limits access to individuals who can verifiably confirm their interaction with your business, employing unique, one-time-use links or QR codes. Additionally, the platform maintains an extensive database of all respondent information, including ratings, reviews, full names, email addresses, phone numbers, and physical locations. You can also analyze the sentiment linked to your product, service, or overall business through the insightful data collected on GetReviews.ai, which offers a richer understanding of customer perceptions and experiences. By utilizing this platform, you not only gather valuable insights but also create a feedback loop that can significantly enhance your business's reputation and service quality.

Easily manage, import, and add customer reviews, photos, and videos while effortlessly moderating the content. You can also integrate reviews from platforms such as Facebook and Google, enhancing the credibility of your website with diverse feedback. Before any customer-submitted content is published, you have the ability to approve or reject it, ensuring that only high-quality contributions are displayed. Responding to both positive and negative reviews reflects your store's commitment to valuing customer insights. Furthermore, you can rectify any spelling or grammatical mistakes to maintain your brand’s image. Encourage your customers to include photos and videos with their reviews, which significantly boosts the social proof associated with your products. Fera provides third-party verification of genuine buyers, increasing the trustworthiness of your reviews for potential customers. By leveraging Fera’s comprehensive documentation and code examples, you can create a richer user experience. Additionally, it is vital to protect your website and safeguard customer data to foster a reliable online presence. This proactive approach not only enhances customer satisfaction but also contributes to the long-term success of your business.

Utilize targeted automated email campaigns to enhance your marketing efforts. With user-friendly email templates, you can effortlessly schedule and monitor your emails for effectiveness. Encourage more user-generated reviews to boost the impact of your email campaigns. Gain immediate insights from your audience to inform your strategies. Elevate brand visibility and reconnect with customers who may have slipped away, leveraging reviews and user-generated content to do so. Track email performance metrics, conduct A/B testing, personalize your messages, ensure your email deliverability remains optimal, and foster ongoing customer engagement. Implement pre-designed email sequences that automatically guide users through each phase of their journey via an autoresponder series. By promptly engaging customers, you can significantly enhance their retention and encourage repeat business, ultimately leading to a more successful marketing approach.

Leveraging the influence of social proof, more than 30,000 rapidly growing retailers utilize Stamped to cultivate trust through user-generated content, which ultimately enhances social proof and drives sales conversions. By showcasing testimonials from contented customers, businesses can establish consumer confidence and generate an environment of enthusiasm that stimulates purchasing choices. With our innovative in-email review request tool, gathering authentic customer feedback becomes a seamless process for both companies and their patrons. Amplify trust and social validation by displaying your reviews with our custom on-site widgets that emphasize user-generated content on key conversion pages. Distinguish yourself in the competitive landscape by enabling rich snippets for search results and featuring your product ratings in Google Ads and Shopping. Furthermore, capture and showcase visually appealing photo and video testimonials from satisfied customers who highlight your products in real-life scenarios. Connect with your socially conscious audience through our integrated social features, which allow for automatic posting of top reviews on your social media channels, thereby enhancing your brand's visibility and authority. This comprehensive strategy not only strengthens customer relations but also plays a crucial role in driving substantial sales growth, ultimately positioning your brand as a leader in the marketplace. Consistently utilizing these tools can lead to a lasting impact on your overall business success.

Yotpo stands out as the leading eCommerce marketing platform, assisting numerous brands in boosting their direct-to-consumer sales. Our comprehensive platform combines data-driven solutions for customer reviews, loyalty programs, referrals, and SMS marketing. Yotpo enables brands to craft intelligent and more lucrative customer experiences that foster lasting relationships. Additionally, we seamlessly connect with all the essential tools you rely on daily, such as Google, Instagram, and various top eCommerce platforms. By leveraging these integrations, brands can enhance their marketing strategies and optimize their overall performance in the digital marketplace.

Rather than investing in purchased leads, concentrate on nurturing relationships, as the most promising opportunities emerge from your current connections. By building a strong reputation and maintaining a full pipeline, you can seamlessly attract new business. Time is an essential asset, and while other marketing methods often demand considerable training—sometimes up to 30 hours—OutboundEngine enables you to kick off effectively in just an hour. This time-saving efficiency persists, providing consistent weekly and monthly benefits. Instead of merely offering a tool, we take care of all your marketing requirements. Our dedicated team produces high-quality, timely, and industry-specific content that establishes you as an expert and boosts your online visibility. We guarantee your business consistently reaches the right audience by leveraging the most efficient marketing channels available. Additionally, you can monitor engagement with your content and respond swiftly using personalized templates accessible through our user-friendly mobile app, simplifying the engagement process. Ultimately, this strategy empowers you to prioritize what truly matters, allowing us to handle the complexities of marketing on your behalf, ensuring you can focus on growing your business. This comprehensive support not only maximizes your efficiency but also enhances your overall success in the marketplace.

Join a vast global network of over 15,000 companies that have improved their search engine visibility and conversion rates by trusting eKomi for genuine and verified customer and product reviews. eKomi's unique platform empowers consumers to share their honest experiences with one another. The organization prides itself on having one of the leading Customer Feedback Management teams, which diligently monitors every review around the clock to ensure quality for its clients. In the competitive realm of online business, activating Google’s seller rating extension is essential for achieving success. eKomi has garnered numerous prestigious awards, including the CeBIT Innovation Award from the Fraunhofer Institute and the Best of Innovation Award for IT. Additionally, this year, the company received the LSA 2017 Ad to Action award for its groundbreaking mobile SMS solution, further solidifying its esteemed reputation. These accolades firmly establish eKomi as a frontrunner in providing innovative technology solutions and outstanding design within the market. By collaborating with eKomi, you not only bolster your business's credibility but also tap into a rich source of trustworthy consumer insights, ultimately driving growth and success. Embrace the opportunity to elevate your brand's presence and engage more effectively with your customers.

Our all-encompassing SaaS solution tackles every dimension of Customer Engagement, including management, marketing activation, and the measurement of ROI. We help brands foster a revitalized and cohesive relationship with their customers, which is essential for success in today's consumer-oriented environment. Our offerings are specifically crafted to strengthen the bond between businesses and their audiences, turning customer interactions into lucrative opportunities. We enable organizations to collect and leverage customer insights, allowing for informed, data-driven strategies that facilitate business advancement. By utilizing our integrated platform, companies can effectively gather and analyze customer feedback, transforming their clientele into priceless resources. Moreover, our technology employs artificial intelligence to boost sales both online and in physical retail spaces. Through our services, businesses can engage their target audience by executing tailored marketing campaigns across a variety of channels. We also provide an innovative platform for hosting live shopping experiences and personal sessions via live video streaming, which can be integrated into e-commerce sites and social media, further enriching customer engagement and sales opportunities. This comprehensive strategy not only keeps your brand relevant but also strengthens its presence in a rapidly changing marketplace, ensuring you adapt and thrive. Ultimately, our platform equips you with the tools necessary to navigate the complexities of modern customer relationships with confidence and efficiency.

Genuine individuals. Honest feedback. Insightful viewpoints. Remove the guesswork in improving your business and crafting an exceptional customer experience. Feefo provides you with essential tools and insights to nurture relationships, boost your brand reputation, and make informed decisions for the future. By offering state-of-the-art technology and all-encompassing support, we empower you to connect directly with your customers, achieve remarkable results, and gain a clear perspective of your business environment. Our committed team is comprised of innovators, imaginative thinkers, and seasoned professionals who are enthusiastic about being part of something remarkable. We prioritize our core values, ensuring that there are no hard-sell tactics or hidden motives; our primary goal is to utilize our expertise to help businesses of all sizes cultivate reliable relationships with their clients, improve experiences, and reach their objectives. Behind our technology, you will find dedicated individuals who are passionate about guiding you through your journey, ensuring that you always feel supported in your quest for achievement. By choosing Feefo, you’re not merely accessing a service; you are becoming part of a community that is wholeheartedly focused on nurturing your development and success while celebrating every milestone along the way.

EmbedReviews offers a robust solution for managing online reviews, automatically generating and displaying customer feedback through a review widget on your site. This advanced tool simplifies online reputation management by allowing businesses to monitor all their reviews from one centralized dashboard. Users can automate the review collection process, making it easy to track feedback, reply to customer inquiries, and receive alerts for new reviews, all from a single, user-friendly interface. The era of cumbersome manual review management is over; just connect your social media and review accounts, and the software will efficiently gather all your reviews. It integrates smoothly with platforms like Google and Facebook, giving users the power to select which reviews to showcase and offering options to collect further feedback through web forms or by sending requests via email and SMS. Additionally, this platform equips businesses to improve their online visibility with real-time interactions, ensuring they seize every chance to engage with their customers and foster relationships. Overall, EmbedReviews is an essential tool for any business aiming to enhance its customer engagement and reputation in the digital landscape.