List of the Top 25 Review Management Software for Google Business Profile in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.

Trustify leverages authentic customer feedback to offer innovative marketing solutions for your business. Research indicates that around 70% of shoppers base their buying choices on the reviews they come across. By building trust through real testimonials, you can connect with countless prospective clients online. Furthermore, effective customer reviews can boost sales by as much as 30%, particularly when complemented by a tailored and well-structured review page. Our dedicated team enhances your profile to ensure it garners maximum visibility and interest. Each review serves as a vital interaction that bolsters your brand's trustworthiness. Trustify simplifies the feedback process by automatically aggregating reviews from platforms like Google, Facebook, Tripadvisor, and Booking.com, allowing you to present them all in a single, convenient location. This approach not only enables you to effectively showcase your reviews to potential clients but also improves your organizational efficiency. With features specifically designed for various industries and a plethora of customization options, Trustify effectively engages your desired audience. By consolidating customer reviews, you can significantly improve your reputation while simultaneously driving business growth. In a competitive marketplace, leveraging these testimonials can be the key to standing out and attracting more customers.

Rannko offers a streamlined and effective software solution for Review & Reputation management, aimed at improving customer interactions by overseeing reviews, online listings, and overall reputation in key areas. Our Mission By understanding the complex impact that reviews and accurate online information have on businesses, we are dedicated to facilitating business growth through a robust and easy-to-navigate suite of review and reputation management tools. This strategy empowers you to draw in new clientele while fostering the positive image your business rightly deserves. Why is increasing the number of reviews crucial for businesses? Organizations that accumulate a larger number of reviews generally see improved rankings in search results, and those with an average rating of 4.5 stars or higher benefit from even greater exposure. Additionally, platforms such as Google evaluate your online standing based on metrics related to customer engagement, including your response rates and the timeliness of your replies on Google My Business. With Rannko, you have the opportunity to significantly improve your reputation and distinguish yourself in today's competitive landscape, ensuring that your business not only grows but thrives.

Avarup is a comprehensive review management solution that consolidates feedback from various platforms into one accessible tool. This platform enables users to respond promptly, conduct sentiment analyses, utilize testimonial widgets, and enhance their social media presence. By centralizing customer reviews from different sources, Avarup offers a streamlined dashboard for monitoring and addressing feedback from sites like Google, Facebook, and Yelp, simplifying the review management process. This cohesive strategy alleviates the hassle of juggling multiple review platforms. Avarup promotes efficient interaction between businesses and their customers, allowing for direct responses to reviews right from the dashboard. Additionally, it aids businesses in deciphering the sentiments expressed in reviews. Its advanced review data analysis tool helps identify significant trends and patterns in customer feedback, empowering businesses to make informed decisions based on these insights.

Best Local SEO Value Experience unparalleled value in local SEO with GMBapi.com, your premier solution for enhancing visibility in extensive, multi-location Google Business Profile accounts. Our platform is favored by SEO/SEA agencies, freelancers catering to small and medium enterprises, and direct clients, as it streamlines local brand management effortlessly. Users can conveniently share content, products, services, and (bulk) images while obtaining a clear view of Local Search priorities. Performance tracking becomes effortless, bolstered by A/B testing that informs strategic choices to boost local visibility effectively. Additionally, improve brand reputation through detailed reports, AI-driven responses to reviews, competitive assessments, and thorough insights into reviews that have been removed. If you're in search of exceptional value, enhanced visibility on Google platforms, and expert assistance, join us for a complimentary two-week trial and discover our unbeatable pricing! With GMBapi.com, you're not just investing in a service; you're securing a partner in your local SEO journey.

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

ReviewsOnMyWebsite enables companies to track, solicit, and showcase online reviews, thereby enhancing social proof, building trust, and attracting additional customers. By automating the review generation process, our software ensures a continuous influx of fresh reviews on your website, which not only retains customer interest for extended periods but also contributes to increased conversion rates and overall revenue growth. Furthermore, a steady stream of positive feedback can significantly bolster your brand's reputation in the digital landscape.

Yext (NYSE: YEXT) provides a software solution designed to enable businesses to furnish pertinent and practical answers across all platforms where their customers, employees, and partners seek information. For additional details, visit their website at yext.com. This innovative approach ensures that organizations can maintain consistency and accessibility in information delivery.

You can achieve outstanding reviews, become the preferred option, and attract more clients all from a single platform. In the 2020s, reviews have emerged as the most effective form of referrals. Websites showcasing numerous positive endorsements serve as a reliable source for potential customers to build trust in your services. It's essential to gather these reviews. Prospective clients can conveniently reach out to you through a text message on your site or any online platform, enhancing your lead generation potential. By promptly addressing their inquiries, arranging appointments, sharing product images, and maintaining regular communication, you can significantly boost customer satisfaction. Additionally, you have the option to request payments through text messaging. This seamless interaction starts with a web chat and culminates in a successful payment transaction. 1. Your stellar reviews will enhance your visibility. 2. Contacting us via Webchat is a breeze. 3. Maintain an ongoing dialogue with your customer throughout the sales process. 4. New customers bring fantastic reviews. 5. Don’t miss out on the opportunity to engage effectively with your clients.

Moz Local simplifies the process of overseeing your local business profiles and reputation across platforms like Google and Facebook. This convenience aids customers in discovering your business, ultimately influencing their decision to select it. The platform allows for automated management of listings, removal of duplicate entries, distribution of location information, and oversight of your online reputation. Additionally, it provides tools for responding to customer reviews and sharing updates. By utilizing Moz Local, you can enhance your online presence and boost your visibility in local search results with ease, ensuring that your business stands out to potential clients. Furthermore, this efficiency allows you to focus more on your core business operations while maintaining an engaging online profile.

More than 100,000 companies count on Trustindex for the efficient gathering and integration of customer reviews. By harnessing consumer feedback, businesses can improve their search engine optimization, foster trust among potential customers, and ultimately boost their sales figures. Trustindex offers a centralized platform for users to display and manage all of their reviews, significantly elevating their online presence through a dedicated review summary page. With our visually appealing, easy-to-implement, and mobile-responsive widgets, users can choose from 36 different designs and 25 pre-designed styles to effectively showcase their testimonials. In just three minutes, businesses can amass over 100 Google reviews, helping them rank prominently on Google Maps within their industry. Converting Google reviews into engaging social media content is straightforward with our collection of 3,000,000 unique background images. Additionally, companies can craft email signatures that feature review summary widgets, which can also be utilized in newsletters to consistently promote their top reviews. Each month, our widgets achieve an astonishing 17 million views, underscoring the broad exposure of our clients. With Trustindex, our customers typically experience an average sales boost of 17.7%, demonstrating the real-world advantages of leveraging our platform. Furthermore, Trustindex not only strengthens brand reputation but also acts as a catalyst for substantial business growth, making it an indispensable asset for any company seeking to thrive in today's competitive landscape.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

ZippLead is an all-encompassing lead generation platform that consolidates ten powerful tools into a single, integrated software solution. Its extensive features include advanced data enrichment functions that assist users in finding verified email addresses and phone numbers, along with chatbot capabilities aimed at converting website visitors into solid leads. The platform also provides daily updates on registered domains, introducing over 100,000 new business contacts to users each day, which significantly enhances their outreach potential. With tools for email and phone extraction, users can easily collect various contact information, including email addresses, phone numbers, and social media profiles, while the sales automation features enable streamlined outreach through well-structured email sequences and campaigns. In addition to these capabilities, ZippLead comprises review management tools that focus on improving online reputation, social proof widgets that foster engagement from site visitors, and an API that prevents fraudulent registrations. The B2B email extraction functionality empowers businesses to target specific contacts based on multiple factors such as industry, job title, and geographic area, while customizable campaign settings allow for tailored communication approaches. Furthermore, ZippLead guarantees users unlimited access to its complete range of features and ensures seamless compatibility with popular CRM systems, establishing itself as an exceptionally adaptable option for organizations eager to enhance their lead generation initiatives. This makes ZippLead not just a tool, but a comprehensive solution for businesses aiming for growth.

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

Businesses of varying scales, ranging from small, single-location establishments to large Fortune 500 multinational corporations, leverage LocalClarity's platform to boost their visibility in local searches, strengthen their brand image, and connect with their customers effectively. Key Features Include: * Management of Customer Reviews * Listings in Local Directories * Engagement on Local Social Media * Insights from Search Data * Distribution of Reports * Monitoring Competitors Unique Features: * Management of Visual Content * Bulk Listing Capabilities through Spreadsheets * Analysis of Review Sentiment and Emotion * Engine for Automation * AI-Generated Responses * Reviews for Apps and Software * Language-Specific Workflows * Automated Responses for Customer Queries This comprehensive suite of tools ensures that businesses stay ahead in a competitive landscape while maintaining a strong local presence.

Localyser provides multi-unit brands with a comprehensive online reputation management solution, allowing franchises and their franchisees to effortlessly monitor reviews, communicate with customers, gather feedback, and obtain valuable insights. This user-friendly dashboard enables you to effectively manage the online reputation of all your outlets, from digital listings to review oversight. Additionally, Localyser offers an inclusive pricing model that supports unlimited usage without imposing penalties as your business expands, ensuring that you can maintain a positive online presence as you grow. By utilizing Localyser, you can confidently navigate the complexities of reputation management while focusing on the success of your brand.

Are you in search of an effective and smart way to acquire a multitude of positive reviews? Hello Reviews presents an excellent chance to improve your brand's image and significantly increase your revenue. For agencies that wish to provide their clients with a trustworthy method to boost their reputations, our agency/partner program is an ideal fit! By participating, you can start enjoying considerable profits while expanding your agency's influence. Companies or individuals unsure of their role can easily contact us, and we will be more than happy to assist. Many businesses across Australia, representing a wide array of industries, have successfully accumulated millions of reviews on sites like Google, Facebook, and Yelp. As consumers today often develop perceptions of businesses before making any purchases or planning visits, it becomes crucial to effectively manage and enhance your online reputation. With the right tools and support, you can transform your customer feedback into a powerful asset.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience. A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

Everyone leads busy lives, and often review requests can become lost in the shuffle and go unnoticed. You may reach out, but it feels like no one is paying attention, right? However, requesting reviews doesn't need to be a mundane, mechanical process. This realization led to the creation of Cloutly, a platform designed to help you break through the noise by sending personalized video requests for reviews and managing all your feedback seamlessly in one location. In today’s world, customers are inundated with countless marketing emails and text messages daily. Instead of contributing to the clutter, why not differentiate yourself from the crowd? With Cloutly, you can launch customized review campaigns—either through text or video—that are not only opened and acknowledged but also leave a lasting impression on your audience. You have the flexibility to personalize your outreach by designing multi-step, multi-channel review campaigns that are organized by customer type, service, or category. Our platform ensures you can gather reviews from nearly any source and monitor feedback across more than 40 review sites, helping you surpass competitors in search rankings and establish yourself as the go-to choice for potential customers comparing options online. Start your journey with a free 14-day trial at cloutly.com and see the difference for yourself.

Grade.us is an online platform designed for managing reputation that caters to SEOs, digital marketing agencies, and various brands. Among its key features are monitoring reviews, generating new ones, and promoting online feedback. Users can gather customer reviews through email drip campaigns and an array of tools, receiving notifications for new reviews across Google, Facebook, and over 100 specialized review platforms. Additionally, the platform provides a WordPress plugin and a floating carousel widget to display top reviews on your website, alongside the ability to automatically share these outstanding reviews on social media. Furthermore, Grade.us equips agencies with a comprehensive suite of tools for resellers, allowing for white-labeling of services, lead generation, and an expansion of their reputation management offerings. With these capabilities, businesses can enhance their online presence and engage more effectively with their customers.

RevFee serves as a tool for gathering reviews across well-known platforms like Facebook, Google, Yelp, and TripAdvisor. The process of reviewing a business on social media often presents challenges for both customers and business owners alike. To explore this issue, we carried out an independent study involving over 200 customers tasked with submitting reviews on Facebook and Google, yet most failed to do so. When we invited the same participants to use RevFee for their reviews, the straightforward interface combined with the ability to choose from various review sites led to an increase in feedback submissions. RevFee streamlines the feedback process, making it more accessible for customers to share their opinions while simultaneously benefiting businesses. Ultimately, this tool not only enhances the quantity of reviews but also improves the overall experience for both users and businesses.

Gathering customer reviews can be straightforward and does not necessitate extra staff, thanks to our online reputation management system. You can easily access your dashboard from any device, where you simply need to enter the customer's name, email address, and/or phone number, allowing us to handle the entire review solicitation process for you. A message will then be sent to your customer, either via email or text, asking if they would recommend your business to others. Those who express a positive sentiment will be quickly directed to leave a review. When a customer shows they are happy to recommend your services, our platform takes them directly to your chosen review sites, including Facebook, Google, Yelp, and more. To facilitate this, our system ensures customers are taken straight to the review submission area, eliminating the need for them to search for your business online. This efficient method enables customers to access review platforms and share their thoughts in mere seconds, making it easier to boost your online reputation. By enhancing customer engagement through this streamlined process, you can cultivate stronger relationships with your clientele and foster lasting loyalty. Ultimately, this innovative approach transforms the way businesses manage their online feedback, turning potential challenges into opportunities for growth.