List of the Top 5 RMM Software for ConnectWise RMM in 2026

Auvik elevates remote monitoring and management (RMM) through its advanced automated network insights and live visibility features. Effortlessly oversee intricate infrastructures, utilizing tools for dynamic mapping, proactive issue resolution, and comprehensive reporting. Auvik's automation minimizes the demands of everyday tasks, empowering managed service providers (MSPs) and IT departments to expand their operations and provide exceptional service. Its smooth integration and user-friendly design significantly improve RMM functionalities and simplify IT processes.

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

Asio™ by ConnectWise® is recognized as the leading platform for top-tier IT solution providers. For those in need of cutting-edge cloud technology combined with unmatched scalability and rapid performance, Asio™ serves as the ultimate solution. This groundbreaking platform effectively tackles the complications arising from disjointed systems, addressing concerns like inefficiencies and repetitive tasks head-on. By leveraging Asio™, your organization can evolve into a more efficient IT service provider, fortified by a security-focused strategy that refines your operations, enhances intelligent monitoring and automation, and accelerates innovation, among a plethora of advantages. Take command of your business processes and financial results with Asio™. Improve your operations through a comprehensive suite of software that is favored by managed service providers, featuring tools for professional services automation (PSA), automated quotes and proposals, sophisticated IT documentation, and real-time insights into your business. The remarkable capabilities of these tools empower you to effectively navigate the path toward business growth and maturity. Moreover, by elevating your service delivery, you can boost customer satisfaction while minimizing effort, ensuring that your organization stays competitive in an ever-evolving market landscape. Ultimately, Asio™ equips you with the tools needed to thrive in the digital age.

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

SuperIT is an AI-powered IT support automation platform that helps IT teams and managed service providers resolve incidents and service requests autonomously, safely, and around the clock. Unlike chatbots, ticketing tools, or simple triage systems, SuperIT is designed to diagnose and fix real IT problems end to end. The platform deploys its own specialized RMM agent across managed devices to collect live telemetry and understand the technical state of each environment. That data is combined with cloud integrations to create a digital twin that represents the current state of users, devices, systems, and configurations. SuperIT also learns the ideal state by analyzing prior tickets, documentation, knowledge bases, runbooks, and support standards to build reusable skills for resolving issues. With current state and ideal state in context, the agent can investigate problems, execute approved actions, follow up with users, document work, close tickets in the PSA, and escalate only when human judgment is required. It integrates with major PSA, RMM, security, identity, backup, cloud, endpoint, documentation, and networking tools, including ConnectWise, Autotask, HaloPSA, Microsoft 365, Intune, Entra ID, Okta, Datto, Veeam, NinjaOne, SentinelOne, CrowdStrike, Fortinet, Cisco Meraki, and many more. SuperIT includes conservative pilot modes, permission inheritance, allowlists, blocklists, approval workflows, tenant isolation, encrypted data handling, full auditability, and portable data exports to keep teams in control. The platform helps reduce level-one workload, shrink ticket queues, improve after-hours coverage, and deliver consistent white-glove support without hiring additional technicians for every new client. It also gives escalated engineers richer context, including hypotheses, evidence, commands run, recommended next steps, notes, statuses, and time entries.