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ServiceMax
PTC
Revolutionize field service with integrated solutions for efficiency.
ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.
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Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.
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SAMPro Enterprise
Data-Basics
Streamline your field service operations with powerful efficiency.
SAMPro Enterprise serves as a comprehensive software solution tailored for field service operations, catering to HVAC, plumbing, electrical, mechanical, and various specialty service contractors, in addition to national maintenance organizations. Functioning as an ERP system, SAMPro Enterprise encompasses numerous features such as scheduling and dispatch, work order management, and service billing. Furthermore, it provides tools for document management and credit card processing, enhancing the efficiency of service operations. This suite is designed to streamline workflows and improve overall business performance in the field service industry.
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Explorer Shafers
Explorer Software Shafers
Streamline operations, enhance efficiency, empower your business success!
Shafers optimizes every element of your business operations, such as dispatching, procurement, payroll, and financial management, enhancing their efficiency and ease of use. Our service management solution brings all your critical data together in one place, enabling you to focus on what really matters for your business. With mobile invoicing capabilities, there’s no need to wait for payments; technicians can create invoices on-site, collect credit card details, and securely transmit payments to the back office without delay. In contrast to many software firms that rely on outsourced support, Explorer takes pride in having an in-house support team of seasoned experts who understand both the software and the Service Industry intimately. We provide assistance across all North American time zones, and our maintenance clients enjoy free software updates, guaranteeing they always have the latest features and improvements. By accelerating your response to customer inquiries and streamlining the process, you can significantly cut down on wait times and reduce frustration for both you and your clients. Our dedication to outstanding service is geared towards empowering your team and enhancing the quality of your customer interactions, ultimately fostering stronger relationships with your clientele. This comprehensive approach not only boosts operational efficiency but also positions your business for long-term success.
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Optsy
Optsy
Streamline your operations, boost revenue, and simplify management.
User-friendly tools streamline the process of saving time, money, and maintaining your peace of mind. They eliminate the complexities of field service management tasks, whether you're at work or on the go, enabling you to boost revenue with reduced effort. Optsy's field service management software is adaptable and can be tailored to meet the specific requirements of your business. It empowers both your office personnel and field teams to instantly create and modify schedules, handle accounting tasks, generate custom reports, and much more, all within a single program. You have the flexibility to choose between cloud-based or self-hosted solutions to manage your data according to your preferences. An expert from Optsy will assist you with complimentary onboarding to ensure that the software is accurately configured and optimized for your business right from the start. This level of support helps to ensure a smooth transition and maximizes the software’s potential for your operations.
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Successware
Authority Brands
Empowering contractors to streamline operations and boost profits.
Created by contractors specifically for their peers, Successware is an all-in-one software solution designed to assist in the management and expansion of home service companies. This integrated mobile and back-office platform not only aims to boost your company's income but also seeks to lower operational costs while alleviating the pressures of business management. With its user-friendly interface and robust features, Successware empowers contractors to focus more on their craft and less on day-to-day administrative tasks.
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DoorPack Software
Fireline Systems
Streamline your service tasks with seamless QuickBooks integration.
In conjunction with specialists from the door industry, Fireline Systems embarked on the development of DoorPack Software to address the increasing demand for operational software tailored for service and installation tasks. As an accredited Silver Software Development Partner of Intuit QuickBooks, Fireline Systems assures seamless integration between their software and that of QuickBooks. This innovative field service software is expertly crafted to work harmoniously with QuickBooks, facilitating direct generation of customer invoices within the QuickBooks® environment, thus reducing the likelihood of import and synchronization errors, as well as preventing duplicates. In contrast to other service software options that necessitate distinct systems for creating customer invoices, DoorPack simplifies the process by eliminating the need for imports or syncing altogether. This thoughtful design not only streamlines operations but also improves the overall user experience by ensuring a dependable connection between the two platforms. As a result, users can focus more on their core responsibilities without the hassle of technical discrepancies.
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Call2Field
RedZebra Software
Experience seamless productivity with our innovative web platform!
After weeks of rigorous testing, we are excited to unveil the newest version of Call2Field! Our cutting-edge web platform, dubbed ‘Call2Field Online,’ allows users to conveniently access the software directly from their web browsers. You will enjoy the versatility to modify its size, resolution, and zoom level, along with the ease of managing multiple tabs at once. Moreover, we have introduced a sleek, modern interface designed to elevate user engagement. The Call2Field Mobile application has also received a major upgrade behind the scenes, utilizing advanced device-side technologies to keep pace with the latest browser developments and enhance data storage capabilities. Among the new features is a ‘Clear Data and Cache’ option found in the settings menu, while the Time Entry section now offers a specific space for managing Expenses. Additionally, users can switch to Offline Mode to download necessary background codes, which will still need periodic updates. We have also enhanced the Customer Portal to enable multi-equipment functionality, allowing Call Finder to search and yield results for several pieces of equipment across both Calls and reports, greatly improving the application's overall efficiency. This latest update is set to provide an even better experience for all users, ensuring that they can maximize their productivity while using our platform!
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Visual Dispatch
Senarc Systems
Streamline crane management with intuitive, all-in-one software.
Visual Dispatch is an all-in-one crane scheduling software solution that boasts sophisticated functionalities for generating and tracking quotes, managing preventive maintenance, and monitoring equipment through integrated GPS. By streamlining the invoicing process, the software enables users to create invoices within the platform and easily export financial information to their accounting systems, significantly boosting the efficiency of crane rental and hire businesses. The addition of WebView allows users to access crane dispatch schedules securely from any mobile device with internet capability, facilitating management while on the move. Furthermore, users can share essential job details or send SMS notifications to field personnel directly from the Visual Dispatch interface. The software's flexibility provides numerous options for customizing, viewing, and printing reports, ensuring that users can generate specific reports that cater to their requirements. Almost every aspect of crane management is effectively managed within Visual Dispatch, making it an indispensable resource for industry operators. In addition, its intuitive design guarantees that even individuals with minimal technical expertise can easily operate the system, making it accessible for a broader range of users. Such features collectively enhance operational productivity and improve communication within teams.
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Dispatch Direct
Dispatch Direct
Transform field service management with tailored tools for success.
Dispatch Direct provides your organization with a wide array of tools designed to manage Field Service operations efficiently, including features for scheduling, maintenance contracts, customer equipment oversight, invoicing, and additional functionalities. The platform's robust customization capabilities allow it to be tailored precisely to fit the unique requirements of your business. Moreover, the ability to share operational insights across your organization fosters enhanced collaboration among team members. With customized data grids and reports, assessing your business processes is quick and easy, which facilitates more informed decision-making. This adaptability and efficiency are crucial for propelling your organization towards success in an increasingly competitive market. Furthermore, embracing such advanced solutions can significantly improve overall productivity and customer satisfaction.
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Key2Act
KEY2ACT
Empowering efficiency and profitability through real-time insights.
Our Signature solutions deliver crucial insights into the real-time data that companies in the field service and construction sectors need for effective decision-making and maintaining profitability. Signature enables organizations to efficiently oversee service operations, reduce costs, and increase revenue. With MobileTech, technicians are provided with dependable technology that enhances their productivity and allows them to deliver exceptional customer service. They can efficiently manage service requests and job schedules, ensuring they access the required information on their initial attempt. The launch of Schedule simplifies the oversight of work assignments, enabling dispatchers and resource coordinators to easily view, organize, and arrange appointments and tasks. By reducing repetitive tasks, Schedule not only conserves valuable time in data management but also improves communication, resulting in a better experience for customers. Additionally, this cohesive approach promotes a smoother workflow, ultimately leading to increased operational success and higher customer satisfaction. Overall, the integration of these solutions empowers businesses to thrive in a competitive landscape.
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OnePlus Service
OnePlus Service Systems
Elevate your service workflow with innovative, streamlined efficiency.
We are thrilled to announce the rebranding of OnePlus Service Software to FieldSoft+, a name change prompted by the previous association with a mobile phone company that had received negative feedback. This shift aims to eliminate any possible confusion and reflects our dedication to innovative advancements in our offerings. To stay updated on all the exciting developments at FieldSoft+, we encourage you to subscribe to our newsletter for the latest information. In our effort to enhance our field software, we consulted with professionals in the service industry to identify key features that would simplify their daily operations, incorporating their insights into our design. Acknowledging that valuable work time can be wasted on information searches, we have developed our office software to deliver comprehensive data in a streamlined manner. FieldSoft+ is designed to optimize your customer relations process, facilitating everything from initial inquiries to final reporting, thereby improving the overall operational experience for users. Join us in embracing this transformation, as we aim to elevate your service workflow to unprecedented levels of efficiency and effectiveness. Our commitment to continuous improvement ensures that your experience with FieldSoft+ will be exceptional.
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GoServicePro
GoServicePro
Streamline your field operations with seamless communication and efficiency.
The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.
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JobOps
Synergistic Software Solutions
Streamline your operations, enhance accuracy, and boost profits!
Operations Management provides essential tools that allow for the rapid acquisition of accurate job cost estimates by assessing the expenses tied to materials, labor, and outsourced services. With a thorough grasp of total costs and pricing information, you can make well-informed choices regarding your pricing strategies. Integration with Sage 100 ensures that financial and operational data are consistently synchronized. By removing the need for manual data entry, the accuracy of the information is greatly improved. You can quickly generate precise job cost estimates by analyzing the separate elements—such as materials, labor, and subcontracted services. Pricing can be recommended based on the desired margin or profit target you aim to achieve. The system facilitates the swift and accurate verification and importation of labor and materials transactions, enhancing overall efficiency. With a single click, an approved detailed quote can seamlessly convert into a sales order. Additionally, you can include relevant product documentation and specific procedures for each job. The system further enhances productivity by automatically creating a work ticket order once all required steps are completed, thereby streamlining the entire workflow and ensuring that every task is tracked effectively. This comprehensive approach ultimately leads to improved project management and better financial oversight.
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V7 Service Advisor EX
V7 Software Development
Streamline workflow, enhance communication, boost productivity effortlessly.
Enhance the efficiency of managing technicians, dispatching, and scheduling tasks. The interface is similar to Microsoft Office, which promotes easy navigation. It includes built-in texting and emailing functions for effective communication in the field. Proposals can be created and sent directly to clients without hassle. The platform offers detailed reports, complete with charts and graphs for improved analysis. It integrates well with Microsoft Office Outlook and operates smoothly with the wizard in the Pro version. Furthermore, it is compatible with all versions of Windows, both 32-bit and 64-bit, making it accessible to a wide range of users. This flexibility not only boosts productivity but also fosters better collaboration among team members. Overall, the system is designed to streamline workflow and facilitate communication effectively.