List of the Top 7 Shadow IT Discovery Tools for ServiceNow in 2025

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Utilize Auvik's Shadow IT discovery to detect and handle unapproved applications and devices. Safeguard your network by recognizing unverified tools, maintaining compliance, and thwarting potential data breaches. With Auvik's real-time analytics, you gain comprehensive oversight and authority over your complete infrastructure.

JDisc Discovery serves as a robust solution for IT asset management and network discovery, offering organizations valuable, real-time visibility into their complete IT landscape. By conducting automated network scans, it efficiently detects and organizes a variety of devices, which ranges from physical servers and workstations to virtual machines and network appliances, thus providing users with a comprehensive asset inventory. The tool meticulously gathers crucial information, encompassing hardware specifications, installed software, system configurations, and the interrelationships among devices, ensuring thorough documentation of the IT environment. One of the standout features of JDisc Discovery is its agentless design. Instead of requiring software installation on each device, it utilizes multiple protocols such as SNMP, SSH, and WMI to collect data, facilitating rapid deployment and ensuring compatibility across an array of operating systems, including Windows, Linux, and Unix. This adaptability makes it particularly well-suited for varied and evolving IT infrastructures, allowing for effective and unobtrusive data acquisition. Additionally, its user-friendly interface enhances the overall management experience, empowering IT teams to make informed decisions based on accurate and up-to-date information.

ManageEngine Applications Manager is a robust solution designed for enterprises to oversee their entire application ecosystem effectively. This platform empowers IT and DevOps teams to gain visibility into all the interconnected components of their application stack. With Applications Manager, monitoring the performance of essential online applications, web servers, databases, cloud services, middleware, ERP systems, communication elements, and various other systems becomes straightforward. It offers a diverse array of features aimed at streamlining the troubleshooting process, significantly reducing mean time to resolution (MTTR). This tool is invaluable for identifying and addressing performance issues proactively, preventing potential disruptions for end users. The platform includes a comprehensive dashboard that can be tailored to display immediate performance metrics. By establishing alerts, the monitoring solution continuously evaluates the application stack for any performance anomalies, ensuring that the relevant personnel are informed promptly. Furthermore, Applications Manager enhances performance data interpretation by integrating advanced machine learning capabilities, transforming raw data into actionable insights that drive performance improvement. This not only aids in maintaining operational efficiency but also supports strategic decision-making processes.

Armis, a premier company specializing in asset visibility and security, offers a comprehensive asset intelligence platform that tackles the challenges posed by the increasingly complex attack surface created by interconnected assets. Renowned Fortune 100 companies rely on our continuous and real-time safeguarding to gain complete insight into all managed and unmanaged assets spanning IT, cloud environments, IoT devices, IoMT, operational technology, industrial control systems, and 5G networks. Our solutions include passive cyber asset management, risk assessment, and automated policy enforcement to enhance security. Based in California, Armis operates as a privately held enterprise dedicated to ensuring robust protection for diverse asset ecosystems. Our commitment to innovation positions us as a trusted partner in the ever-evolving landscape of cybersecurity.

Trelica’s SaaS management platform provides IT teams with essential insights into the applications being utilized and their functions, which facilitates better decision-making regarding costs, information security, and data protection. By working closely with users, you can not only enhance and secure the applications vital for your organization’s prosperity but also reduce unnecessary SaaS expenditures. Effortlessly gain a holistic view of your SaaS ecosystem through automated application discovery and insights into user interaction. Stay organized with your SaaS inventory by keeping tabs on license agreements, renewal timelines, and spending for sanctioned applications, while also eliminating those that are no longer essential or pose security threats. Move away from fragmented Excel InfoSec surveys and create a cohesive contract lifecycle management system to supervise third-party applications from their inception through to their decommissioning. It is also critical to ensure that your SaaS management strategies adhere to GDPR and the California Consumer Privacy Act across all sectors of your business while remaining effective in varying regions. By adopting these strategies, your organization can cultivate a more efficient and secure SaaS landscape, ultimately leading to improved operational performance and risk management.

A unified platform integrates software asset management, cloud management, and SaaS management, enabling you to streamline your technology operations from a single interface that fits perfectly within your enterprise ecosystem. This comprehensive solution offers a clear view of your entire technology landscape, whether on-premises or cloud-based, allowing for better understanding and control. By providing in-depth insights into usage, expenditures, and potential vulnerabilities, it empowers you to enhance the return on your technology investments significantly. With features that predict your business's evolving requirements, you can adapt swiftly to changes, ensuring alignment with organizational goals. The platform facilitates rapid implementation and boasts an intuitive design, allowing you to realize savings in weeks instead of months. By breaking down data silos, it presents a cohesive view of all your cloud, hybrid, and on-premise technologies. Daily updates ensure that you have access to clean and enhanced data, backed by the largest discovery catalog globally. Furthermore, the self-service functionalities and tailored recommendations not only create additional value but also help to conserve time and boost overall productivity in your operations. This holistic approach to technology management ultimately positions your organization for long-term success.