List of the Top 25 Text Mining Software in 2025

Customer-focused businesses strive to identify the challenges that hinder their clients' experiences, yet developing an effective data-driven plan to resolve these concerns can be quite challenging. Keatext facilitates this process by evaluating customer feedback, providing AI-driven insights on priority issues, and compiling this information into a shareable report. By assessing both the strengths and weaknesses of your customer experience, you can understand how they impact overall satisfaction levels. The AI-generated recommendations will highlight the most pressing concerns that need attention. Additionally, you can generate an executive summary using advanced language-generation tools to present Keatext's findings in an easily digestible format. Furthermore, a customizable dashboard allows for the monitoring and identification of trends in customer satisfaction over time. Lastly, Keatext offers seamless integration with popular platforms like Zendesk, Surveymonkey, ServiceNow, and Qualtrics to enhance your analysis.

Kimola Cognitive stands out as a dependable Machine Learning Platform, enabling users to effortlessly gather reviews from more than 20 various sources while also analyzing and classifying customer feedback and other types of textual information. Key features of Kimola Cognitive include: - Web scraping capabilities to collect reviews - User-friendly text analysis and entity recognition through a drag-and-drop interface - Access to pre-built models in the Kimola Cognitive Gallery for data analysis - The ability to create, train, and save custom machine learning models without any coding required - Integration with GPT to produce executive summaries, SWOT analyses, and other influential marketing documents - Multilingual support available in six languages and continually expanding to reach a wider audience. This platform not only enhances efficiency but also democratizes access to sophisticated analytical tools for users of all backgrounds.

Employ cutting-edge machine learning methodologies for an in-depth analysis of text that facilitates the extraction, interpretation, and secure storage of textual information. Utilizing AutoML, one can effortlessly build high-performance custom machine learning models without needing to write any code. Enhance your applications by implementing natural language understanding via the Natural Language API, which significantly boosts their capabilities. By employing entity analysis, you can accurately identify and categorize various elements in documents such as emails, chats, and social media exchanges, followed by conducting sentiment analysis to assess customer feedback and generate actionable insights for enhancing products and user experiences. Moreover, the Natural Language API, paired with speech-to-text functionalities, allows you to gather meaningful insights from audio sources as well. The Vision API also adds to your toolkit by providing optical character recognition (OCR) to convert scanned documents into digital formats. Additionally, the Translation API broadens your understanding of sentiment across multiple languages, making it easier to connect with diverse audiences. With the ability to perform custom entity extraction, you can uncover specialized entities within your documents that might be overlooked by conventional models, thereby saving time and resources that would otherwise be spent on manual processing. Furthermore, this robust methodology allows you to train your own high-quality machine learning models, enabling precise classification, extraction, and sentiment assessment, which enhances the efficiency and focus of your analysis. Ultimately, this all-encompassing strategy guarantees a thorough understanding of both textual and audio data, equipping businesses with profound insights to drive better decision-making and strategies.

spaCy is designed to equip users for real-world applications, facilitating the creation of practical products and the extraction of meaningful insights. The library prioritizes efficiency, aiming to reduce any interruptions in your workflow. Its installation process is user-friendly, and the API is crafted to be both straightforward and effective. spaCy excels in managing extensive data extraction tasks with ease. Developed meticulously using Cython, it guarantees top-tier performance. For projects that necessitate handling massive datasets, spaCy stands out as the preferred library. Since its inception in 2015, it has become a standard in the industry, backed by a strong ecosystem. Users can choose from an array of plugins, easily connect with machine learning frameworks, and design custom components and workflows. The library boasts features such as named entity recognition, part-of-speech tagging, dependency parsing, sentence segmentation, text classification, lemmatization, morphological analysis, entity linking, and numerous additional functionalities. Its design encourages customization, allowing for the integration of specific components and attributes tailored to user needs. Furthermore, it streamlines the processes of model packaging, deployment, and overall workflow management, making it an essential asset for any data-centric project. With its continuous updates and community support, spaCy remains at the forefront of natural language processing tools.

PolyAnalyst is a versatile data analysis platform employed by major corporations across various sectors like insurance, manufacturing, and finance. One of its standout attributes is the visual composer, which allows users to engage in complex data analysis without the need for traditional programming skills. This tool excels in integrating both structured and poly-structured data, facilitating a unified approach to analysis that encompasses both multiple-choice and open-ended responses. Additionally, it supports text data processing in over 16 languages, making it accessible to a global audience. With an array of features designed for thorough data analysis, PolyAnalyst enables users to load, cleanse, and prepare datasets efficiently, implement machine learning and supervised analytics techniques, and generate reports that empower non-analysts to derive valuable insights. Ultimately, its user-friendly interface and comprehensive capabilities make PolyAnalyst an essential asset for organizations aiming to leverage data effectively.

Watson Natural Language Understanding is a cloud-based solution that utilizes advanced deep learning methods to extract metadata from text, such as entities, keywords, categories, sentiment, emotions, relationships, and syntactic structures. Engage deeply with your data through text analysis, allowing for the extraction of keywords, concepts, categories, and beyond. This service can analyze unstructured data in more than thirteen different languages. With its pre-built machine learning models for text mining, it achieves an impressive level of accuracy in processing your content. You have the flexibility to deploy Watson Natural Language Understanding behind your firewall or on any preferred cloud platform. Tailor Watson to understand the unique language of your business and obtain customized insights through Watson Knowledge Studio. Your ownership of data is safeguarded, as we prioritize the security and confidentiality of your information, ensuring that IBM will not collect or retain your data. By leveraging our advanced natural language processing (NLP) tools, developers can effectively decipher and extract significant insights from their unstructured data, thereby improving their decision-making processes. This cutting-edge method not only simplifies data analysis but also empowers organizations to fully exploit their information resources, leading to better strategic outcomes. Organizations that embrace this technology are likely to see enhanced efficiency and innovation across their operations.

Gaining insights is essential for effective decision-making. The TAS Insight Engine provides users with the comprehensive information necessary to make informed business choices. To facilitate sound business decisions, obtaining insights involves extracting valuable information from organizational data. In the contemporary business landscape, the significance of insights cannot be overstated. Grasping your data and deriving answers is vital for addressing the challenges faced in today's competitive market, impacting every industry and sector alike. TAS Insight Engine integrates advanced text analytics, natural language processing (NLP), and machine learning (ML) technologies to enable this process efficiently. This powerful combination ensures that users can navigate complex data landscapes with ease, leading to more strategic outcomes.

Emotics serves as a sophisticated emotion analytics platform that deciphers textual data derived from feedback from customers and employees, enabling the provision of actionable insights for businesses. By organizing emotions and themes into categories such as strengths, weaknesses, opportunities, and threats, Emotics equips organizations with a strategic lens through which to view their customer and employee experiences. It automatically establishes benchmarks that reveal how companies compare to their competitors, while also pinpointing specific aspects of customer experience that may require improvement or optimization. Moreover, the platform features a proactive alert system that identifies emotions potentially leading to significant business actions, aiding in uncovering the root causes of emotional responses. With the capability to assess emotional intensity across eight distinct indexes and 24 different emotions, it accurately identifies which emotional elements are shaping customer experiences positively or negatively. In addition, Emotics enhances the understanding of customers by integrating seamlessly with various tools, such as NPS, CSAT, product reviews, and social media data, as well as platforms like SurveyMonkey and Zendesk. By transcending conventional sentiment analysis and augmenting NPS capabilities, Emotics emerges as a vital resource for gaining insights into customer perception and engagement. Ultimately, this platform empowers businesses to make well-informed decisions that are underpinned by profound emotional understanding, paving the way for strategic enhancements in customer relations. Such capabilities ensure that organizations can adapt quickly to changing emotional landscapes, fostering stronger connections with their audiences.

Deep Talk offers a swift solution for transforming text from diverse sources, including chats, emails, surveys, reviews, and social media, into actionable insights for businesses. Our intuitive AI platform enables seamless exploration of customer interactions. By leveraging unsupervised deep learning techniques, we process your unstructured text data to reveal significant insights. Our unique "Deepers," which are specially designed pre-trained deep learning models, facilitate tailored detection within your dataset. With the "Deepers" API, you can conduct real-time text analysis and efficiently categorize conversations or text. This functionality allows you to engage with individuals interested in your product, explore potential new features, or address any concerns they may have. Additionally, Deep Talk provides cloud-based deep learning models as a service, simplifying the process for users to upload their data or connect with compatible services. This process enables the extraction of insightful information from platforms such as WhatsApp, chat conversations, emails, surveys, and social networks. Ultimately, this innovative approach empowers your business to stay ahead by gaining a deeper understanding of customer preferences and sentiments effortlessly. Moreover, by continually refining our technology, we ensure that our users remain equipped with the latest tools for effective communication analysis.

Effortlessly manage your text data using a no-code interface designed to understand natural language, leaving the limitations of spreadsheets behind. Unlike conventional spreadsheets that struggle with the subtleties of language, SimpleX harnesses your understanding alongside its sophisticated features. Bid farewell to complicated queries and technical jargon; here, artificial intelligence functions seamlessly within an intuitive interface. Experience a tenfold enhancement in the speed of analyzing free text responses, allowing you to swiftly import, tag, classify, and organize countless quotes in mere seconds, as our AI handles the complex tasks. Instantly create treemaps or word clouds that can be easily incorporated into your presentations, along with structured exports rich in valuable insights. Capable of natively understanding and processing 50 languages, even in various formats, it can efficiently manage up to 10,000 text responses, including quotes, feedback, and reviews. With AI-powered analytical tools, it extracts insights at an accelerated pace, completing real-time tasks that previously required human effort. This advanced AI solution not only offers remarkable power but also prioritizes user-friendliness, fundamentally changing the way you engage with text data. As a result, you can now focus more on strategic decision-making rather than getting bogged down in data management.

Effortlessly transform your language data into insightful information without the need for any coding skills. Become part of a thriving community of over 10,000 businesses, researchers, and marketers who are utilizing Speak to reduce manual workloads, gain a competitive advantage, cultivate stronger customer relationships, and improve their decision-making processes. Speak offers robust support for a variety of crucial organizational tasks, such as qualitative research, academic inquiries, marketing evaluations, and competitive analysis. With user-friendly features that facilitate both individual and bulk uploads of audio, video, and text data, users can swiftly convert audio and video files into text via automated transcription, import CSV files for detailed examination, and utilize an embeddable recorder for capturing important recordings. Furthermore, you can generate content directly within the Speak platform or link with popular applications to optimize data collection. Whether analyzing customer interviews, Zoom calls, YouTube videos, podcasts, focus group conversations, Amazon reviews, tweets, or other vital sources of qualitative feedback, Speak enables users to extract actionable insights that foster competitive advantages and guide strategic decisions. By leveraging the capabilities of Speak, organizations not only boost their operational efficiency but also deepen their comprehension of customer preferences and market dynamics. This powerful tool ultimately serves as a catalyst for informed decision-making, positioning businesses for success in an ever-evolving landscape.

With 35 years of expertise in crafting and providing cutting-edge technology, BIS developed Grooper from its inception. Grooper serves as an intelligent tool for data processing and digital integration, enabling organizations to derive valuable insights from both paper and electronic documents, as well as other unstructured data sources. This platform integrates sophisticated image processing, capture technology, and machine learning alongside optical character recognition, enhancing data quality and ensuring it is comprehensible to humans. Grooper has become the cornerstone for numerous pioneering solutions across various sectors, such as healthcare, financial services, and education, demonstrating its versatility and effectiveness in meeting diverse industry needs. Its ability to transform raw data into actionable insights has made it a vital asset for organizations seeking to optimize their information handling processes.

Sphinx iQ 3 is a versatile and intuitive multi-channel survey platform that supports you in every step of your projects, from designing surveys to interpreting and sharing results. By combining quantitative and qualitative visualization methods, Sphinx iQ 3 allows your data to present a thorough and nuanced perspective on your findings. This cutting-edge tool helps you fully leverage the insights from your research, guiding your decision-making processes. You have the flexibility to tailor your invitation messages and design unique surveys, modifying aspects such as layout, number of questions per page, types of questions, and appreciation notes. Your surveys can be further enhanced by incorporating conditional questions and referral options, ensuring that you address the right queries to the suitable participants. Furthermore, Sphinx iQ 3 facilitates the distribution of engaging and interactive questionnaires that are fully optimized for a range of devices, including desktops, tablets, and smartphones, enhancing user interaction through a responsive design. This adaptability not only helps you connect with your audience more effectively but also leads to richer data collection and analysis, empowering you to make better-informed decisions based on the results. With its robust features, Sphinx iQ 3 revolutionizes the survey process, making it accessible and efficient for all users.

Allganize provides exceptional AI solutions aimed at boosting the effectiveness of customer and employee support within organizations. After just four months of deployment, businesses can automate around 72% of their monthly support inquiries, greatly reducing the workload on their teams. Our AI technology is adept at handling simple customer requests, which frees up support agents to tackle more complex issues. Employees can also interact conversationally to retrieve information from diverse document formats. The conversational AI chatbot, which is pre-trained and tailored for your website, optimizes customer service workflows. Moreover, our advanced search capability quickly retrieves accurate answers from any document type, identifying key terms and organizing them to generate valuable insights. The system excels in understanding the context of product reviews by leveraging natural language processing to determine whether customer experiences are positive or negative. Additionally, it categorizes customer support dialogues into specific groups, allowing for a precise understanding of user intent and enhancing service delivery. This holistic approach not only boosts operational efficiency but also significantly improves the overall experience for both customers and employees, ultimately driving business success. As a result, organizations can look forward to a more streamlined and effective support system.

Easily find your business communications and gain an all-encompassing perspective through a user-friendly web interface. Archeo delivers insights that enable you to effectively oversee your business operations. Effortlessly access your messages, as all text-based content is searchable using free text. Store all information within a REST API hosted on Azure, guaranteeing accessibility for all your applications and integrations. Create customized graphs and dashboards that provide a comprehensive overview of your workflows and transactions. Empower every individual in your organization with the ability to use the application, allowing end users to leverage Archeo for tracking their own business activities, which contributes to overall productivity enhancement. This efficient method not only streamlines access but also fosters collaboration among teams, ultimately driving success. By utilizing these features, businesses can transform the way they manage their communications and workflows.

Enhance your document management capabilities by adeptly scaling and processing vast quantities of documents across your enterprise. While a one-size-fits-all solution for document extraction, processing, and comprehension may often falter in practical business scenarios, leveraging a specialized platform such as XtractEdge becomes imperative to unlock business potential from your diverse documents. XtractEdge employs advanced AI functionalities, integrating a combination of Machine Learning and Deep Learning strategies, in addition to flexible data management and analytics workflows. This innovative platform systematically organizes complex multi-document data from various parts of the world, making it easily accessible to unveil hidden opportunities within the business landscape. By optimizing the entire document extraction, processing, and understanding process, XtractEdge empowers organizations to hasten their progress toward realizing substantial business benefits and operational efficiencies. Furthermore, such a customized approach allows businesses to quickly adapt to changing data requirements and seize insights with agility, ensuring they remain competitive in a rapidly evolving market.

Effortlessly capture, analyze, and identify not only different types of documents but also the vital business information contained within them through automated techniques. Tackle Ai adeptly manages both structured and unstructured documents, along with intricate images, thereby removing the necessity for human intervention. This groundbreaking solution enables organizations to gain a more profound and insightful understanding of their data while significantly reducing labor costs and expenses associated with document management. Tasks that once required hours or even days to complete can now be finished in just seconds, all at a significantly lower cost than traditional methods. It automatically identifies essential information, comprehends the context surrounding that information, and distinguishes between various document types. Operating at remarkable speed, the system can process 10,000 documents almost instantaneously and does not require any additional training for staff on new software systems. Moreover, it effectively caters to a diverse array of client requirements, including features like automatic redaction, data extraction, and auto-filing, rendering it an essential resource for any organization. By harnessing its cutting-edge capabilities, Tackle Ai not only optimizes workflows but also drives an increase in overall productivity, allowing businesses to focus more on strategic initiatives. Ultimately, this tool revolutionizes the way companies handle their documentation, paving the way for greater efficiency and growth.

In today's world of overwhelming content, your business can effectively pinpoint and handle only the text that truly matters to its operations. No matter the specific requirements of your organization, whether it’s enhancing operational agility or making quicker decisions, teXai—a company featured in Forbes for its innovative text analytics—empowers you to leverage text for business advancement. With its robust preprocessor engine, teXai can detect and extract relevant information from various documents found in your organization’s emails or text communications. This technology is also applicable for analyzing tables, emails, text messages, and extensive archives. Additionally, the intelligent and adaptable linguistic application can recognize different text genres, categorize similar content, and generate brief summaries, thereby equipping business teams with the essential context from pertinent text. Furthermore, the text analytics software streamlines the extraction of vital components from your text, making the decision-making process more straightforward and efficient. By integrating these tools, your organization can stay ahead in a rapidly evolving landscape.

Intelligent document processing enhances the handling of information across different types of documents by understanding, contextualizing, and extracting data, then directing it to the right locations. With Acodis, this entire procedure is completed in just seconds. The challenge of managing vast amounts of unstructured data in documents is a reality that will continue to exist for the foreseeable future. To tackle this issue, we created Acodis, enabling users to access data from any document, regardless of its language. Utilizing advanced machine learning techniques, you can rapidly obtain structured data from various documents. Setting up and merging document processing workflows is straightforward, requiring no programming skills—just a few clicks will suffice. Once you have automated the data capture process, integration with your existing systems is seamless. Acodis boasts an intuitive user interface that empowers your team to automate document-related tasks, leading to faster decision-making based on machine learning insights. Furthermore, you can utilize the REST client in your preferred programming language, ensuring smooth integration with your current business applications while boosting overall efficiency. This cutting-edge method not only simplifies data management but also guarantees that your organization stays competitive in an increasingly data-driven landscape. Embracing such technology can significantly enhance productivity and facilitate informed decision-making across all departments.

Gain valuable insights through the accurate recognition of objects in images and videos, a process that can significantly boost efficiency across multiple sectors. AI technology offers a myriad of benefits, from tracking individuals during events to ensuring that merchandise is appropriately displayed on retail shelves. By sorting image objects into relevant categories, detailed analyses become possible. For example, insurance companies can harness AI algorithms to assess damage to properties and vehicles, resulting in more accurate claims for their clients. The immediacy of insights provided by this technology supports prompt decision-making during critical moments. In addition, AI algorithms facilitate real-time processing for various uses, such as facial recognition. Understanding consumer behavior is also enhanced by examining their actions captured on video streams, whether in stores or at live functions. This level of analysis enables companies to gain deeper insights into customer interactions with products and brands, leading to an enriched overall experience. Furthermore, AI-enhanced analytics applied to satellite imagery can be utilized to observe real-time traffic scenarios, analyze parking lot occupancy, and more effectively categorize different types of buildings. This wide-ranging applicability underscores the transformative potential of AI across various fields, showcasing how its integration can lead to innovative solutions and improved operational outcomes.

The Linguamatics I2E platform has positioned itself as a frontrunner in the realm of text mining across multiple sectors. Its adaptable architecture allows users to tailor query methodologies, ensuring the required precision and recall for distinct applications while accommodating enterprise-scale demands. Serving as an interactive text mining solution, I2E demonstrates exceptional proficiency in the extraction and analysis of data. Utilizing cutting-edge Natural Language Processing (NLP) technology, it effectively addresses a wide range of inquiries, from simple questions to those needing intricate linguistic evaluation. Furthermore, I2E greatly speeds up a variety of research, development, and clinical processes. Tasks that previously required months or were infeasible with manual approaches can now be accomplished in just hours or even minutes. Users have noted that I2E delivers actionable insights at least ten times quicker than traditional keyword search methods, highlighting its efficiency and effectiveness. This extraordinary combination of rapid performance and high accuracy makes it an indispensable tool for organizations aiming to improve their data analysis capabilities. Consequently, the platform not only enhances productivity but also empowers users to make informed decisions based on comprehensive data insights.

Our text analysis platform, dedicated to ensuring online child safety, unlocks valuable business insights from your existing text data. Relative Insight’s cutting-edge technology equips marketing professionals and brand strategists to maximize the benefits of their textual assets. Utilizing a comparative approach, we enable the swift creation of comprehensive audience insights at scale, enhancing your qualitative assessments with a profound level of detail and accuracy. Armed with these distinctive marketing insights, brands can refine their messaging, enhance their market positioning, and develop more effective campaigns. Our platform simplifies the interpretation and utilization of unstructured data, significantly reducing the time required for analysis. Furthermore, this approach is versatile and can be applied across various primary research formats such as interviews, focus groups, and videos, uncovering hidden data treasures that you might not have recognized. Relative Insight also facilitates direct comparisons of your brand's messaging against that of your competitors, helping you maintain a competitive edge in your industry. By delving into these insights, brands can forge stronger connections with their audiences, boost engagement, and ultimately drive better business outcomes. This holistic understanding of the market landscape empowers brands to navigate challenges and seize opportunities with confidence.

Modern organizations are faced with a massive surge of unstructured data, encompassing various formats like news articles, reports, presentations, and multimedia content. Those successful in leveraging this data gain a substantial advantage, yet only about 1% manage to turn it into a valuable strategic asset. Adarga's innovative knowledge platform stands out by processing unstructured data at speeds far beyond human capabilities, providing insights in formats that are easy to understand. This technology facilitates quicker reporting, allows for the analysis of complex scenarios, and helps users navigate intricate networks through its user-friendly AI features that enhance human decision-making. By automating demanding and knowledge-intensive tasks, the Adarga knowledge platform transforms productivity and broadens the scope of human potential. Utilizing cutting-edge AI techniques, such as natural language processing and network science, it swiftly analyzes unstructured data, seamlessly integrating it into a cohesive and secure software solution. Consequently, Adarga equips organizations with the tools to make well-informed decisions more promptly than they ever could before, redefining how they approach data utilization in their strategic operations. As a result, the platform not only streamlines processes but also fosters an environment where innovation can flourish.

Enterpret enables organizations to thoroughly assess customer feedback on a significant scale. We tackle complex issues in fields such as natural language processing, machine learning operations, analytics, and data visualization. Our core mission is to ease customer pain points by persistently identifying and tackling their most pressing challenges. The milestones we achieve are a reflection of our ambitions, as we strive for lofty goals and dedicate ourselves to achieving them. Challenges we face are transformed into learning opportunities that propel our advancement. Our all-encompassing system for decoding customer feedback ensures that you focus on developing the most crucial features first. By merging user insights with behavioral segments, you can refine your workflows and minimize the time spent on user interviews and surveys, ultimately improving your product development strategy. This methodology not only simplifies your efforts but also fortifies your relationship with your customers. In doing so, it paves the way for more tailored solutions that resonate with their needs.

Unstructured information, including emails, chat messages, and phone notes, can be leveraged to derive valuable insights that enhance your customer experience (CX). By utilizing multichannel analytics, you can gain deeper insights into customers who interact through various platforms. These multichannel customers necessitate a holistic approach to employee and customer analytics across different channels. While voice communication continues to be significant, there is a noticeable shift as consumers increasingly prefer digital avenues such as chat, email, and social media. Incorporating Text Analytics provides a comprehensive evaluation of your customer engagement strategy, ensuring that no aspect is overlooked. This integration ultimately empowers businesses to make data-driven decisions that enhance interactions and foster loyalty.