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BigChange
BigChange
Transform your business with seamless job management solutions.
Designed to enhance the growth of every client's business, the BigChange Job Management Platform consolidates customer relationship management (CRM), scheduling of jobs, real-time tracking, resource management in the field, financial oversight, and business intelligence into a single, user-friendly, and easily integrable platform suitable for any business operation. Established in 2013 and headquartered in Leeds, UK, BigChange has emerged as a prominent provider of Field Service Management Software, earning the trust of nearly 1,700 organizations operating in the field across the globe. With a workforce of 200 employees, the company has garnered recognition as an exceptional employer, receiving a 2 Star Accreditation from Best Companies. The comprehensive Job Management Platform by BigChange is empowering field service companies throughout the UK to secure additional contracts, streamline their operations, and enhance customer satisfaction, ultimately leading to improved business outcomes. By integrating multiple functionalities into one platform, BigChange aims to transform the way field service businesses operate and serve their customers.
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inSitu Sales
inSitu Sales
Empower your sales team with seamless mobile efficiency today!
inSitu Sales offers a robust mobile sales application that includes features such as route management, order processing, and inventory oversight, among other tools designed to enhance the sales workflow. By equipping sales teams with mobile devices and access to up-to-the-minute data, they can efficiently handle customer interactions, monitor stock levels, and manage order fulfillment while on the move. This solution serves as an integrated cloud-based mobile order management system compatible with various ERP platforms like QuickBooks®, Xero, SAP, and Excel.
Additionally, our B2B eCommerce solutions are tailored to support seamless online transactions between businesses. The platform provides an intuitive interface that allows companies to build their online catalogs, display products, and enable customers to place orders directly through the system. This not only simplifies the ordering process but also facilitates effective management and fulfillment of customer orders while offering clients a convenient self-service option. Ultimately, inSitu Sales' B2B eCommerce solutions are designed to elevate the overall purchasing experience for businesses by merging the convenience of online ordering with the vital personalized service and relationship management required in B2B dealings. Through these innovations, businesses can enjoy increased efficiency and stronger customer relationships.
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Wello Solutions
Wello Solutions
Streamline field service management for exceptional customer satisfaction.
Wello Solutions streamlines your field service management by consolidating over ten tools into a single platform that enables real-time control of all activities. You can efficiently visualize and manage your customers and their equipment from one centralized location, simplifying the organization across various sites and service contracts. Say goodbye to spreadsheets and embrace a more cohesive approach, where all customer equipment data is readily available. Effective preparation of work orders is crucial for delivering outstanding field service, and this all-in-one solution facilitates the entire process from initial request to project completion. With Wello Solutions, everyone involved is aware of their responsibilities, timing, and where to locate necessary parts, allowing you to optimize your planning in just minutes rather than hours. You can monitor progress in real-time without the need for phone calls, maximizing your operational capacity. This level of efficiency will consistently impress your customers with timely service, ensuring they remain satisfied with your reliability. The ability to provide such punctual service repeatedly enhances your reputation and fosters long-lasting customer relationships.
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Provide your customers and partners with the necessary insights to enable their empowerment and engagement. Through online portals, they can connect with your services around the clock. This interaction fosters improved customer satisfaction, reduces service delivery expenses, and promotes increased sales. You can categorize all account information into Prospects, Customers, and Vendors. The comprehensive 360-degree page offers an all-encompassing view of your account's Contacts, Quotes, and Work Orders, as well as details on Installed Products, Locations, and specific documents related to contracts and work orders. It's also essential to maintain additional account details, including billing and shipping addresses, tax-related information, and contact details. Establish structured approval processes for your quotes and contracts to streamline operations. Additionally, provide your customers with quotations for prospective sales or service orders. Lastly, ensure that your system automatically calculates Sales Taxes using the most up-to-date tax tables, enhancing accuracy and compliance. This holistic approach will undoubtedly improve not only operational efficiency but also customer loyalty and trust.
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FAT FINGER
SEE Forge
Empower your team with effortless, innovative digital transformation solutions.
Seamlessly execute digital processes that boost operational productivity with an easy drag-and-drop interface. Create and deploy high-quality mobile procedures in seconds, allowing for the effortless conversion of traditional paper checklists into digital versions without any programming knowledge. Perform inspections on any device, even offline, providing both flexibility and accessibility. Enhance your workflows by guiding users with smart logic and timely notifications, while utilizing AI to glean valuable insights from your data. Swiftly produce professional PDF and Excel inspection reports to offer immediate solutions. Connect your existing systems to enable real-time data sharing, facilitating dynamic updates. The user-friendly drag-and-drop builder empowers anyone to craft digital procedures quickly, promoting a culture where everyone is motivated to initiate positive change. Our "No-Code" approach, in contrast to "Low-Code," guarantees that anyone can transform challenges into profitable ventures. To succeed in today's fast-changing environment, it is crucial to equip every individual, from entry-level workers to senior executives, to take charge and spearhead transformation initiatives. This democratization of technology is vital for maintaining competitiveness in a rapidly evolving marketplace, ensuring that organizations can adapt and thrive amidst constant change. By enabling a broad range of personnel to participate in technological advancements, companies can drive innovation and efficiency like never before.
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ExakTime
ExakTime
Streamline timekeeping, enhance efficiency, and boost profitability today!
ExakTime Connect, paired with ExakTime Mobile, offers a cloud-based solution for managing time and attendance, allowing you to oversee employee time records, job costing data, locations, and other field information effectively. This innovative platform empowers construction companies to streamline timekeeping and payroll processes, enhance cost management, boost compliance, and refine field operations. By integrating seamlessly with prominent accounting and ERP systems, ExakTime Connect enables construction firms to save time, lower expenses, enhance worker efficiency, and reduce risks, ultimately leading to improved financial results.
ExakTime Mobile complements this functionality by providing real-time labor tracking on mobile devices, enabling users to access data from virtually anywhere. Employees can clock in and out easily by entering their unique 4-digit PIN on their mobile device, pressing the green ‘Go’ button to clock in or the red ‘Stop’ button to clock out. Supervisors gain the ability to oversee entire crews while on the go, with synchronized data that facilitates team management from any location. This mobile application is compatible with both Android and iOS smartphones and tablets.
With a robust customer base exceeding 8,500 nationwide, ExakTime specializes in catering to the needs of construction companies, focusing on general, specialty, service and supply, and government contractors, ensuring they receive tailored support for their specific operational challenges. Additionally, the platform enhances communication and collaboration among team members, further driving productivity in the field.
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Coresystems Field Service Software seamlessly brings together customers, service staff, management, and field technicians into a unified platform. Its versatility, portability, and user-friendly design ensure effective integration of all aspects of the field service value chain through innovative technology, while also providing deeper insights into contemporary consumer needs. By employing Coresystems Field Service Software, organizations can differentiate their services and tap into emerging market opportunities, which can lead to increased revenue potential. This all-encompassing solution not only helps businesses optimize their processes but also enhances overall customer satisfaction. Ultimately, adopting this software can lead to a significant competitive advantage in the field service industry.
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Create detailed forms designed to gather a range of information, including both quantitative data and feedback from surveys. Leverage your smartphone or tablet to gather this data efficiently, as the built-in GPS will help identify the precise locations where your field team submits their reports. You can view and analyze the outcomes in real-time by accessing CheckPOS Reporting on either a mobile device or a computer. The management dashboards play a vital role in tracking performance, which is why we have crafted a versatile and tailored reporting solution that meets the specific needs of each customer and user. Regardless of your location, your data remains easily accessible. There’s no need to power up your computer, since all dashboards can be conveniently accessed from your smartphone. Eliminate the need for physical paperwork that takes up space, and ensure that your displays stand out more than those of your rivals. Additionally, monitor any changes in pricing for your products in relation to competitor offerings. Amplify your presentations with visual reports that highlight your business's displays and overall effectiveness. This strategy not only optimizes your operational processes but also helps you sustain a competitive advantage in the industry. Furthermore, by keeping track of your market position, you can make informed decisions that drive growth and improve customer satisfaction.
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Astea Alliance
Astea International
Transforming service management for enhanced efficiency and satisfaction.
The latest version of Alliance harnesses the expertise of two leading figures in the service management field, providing a field service software solution that aims to elevate customer satisfaction, drive business growth, enhance brand reputation, and improve client retention. This comprehensive platform covers all aspects of the service lifecycle, offering an integrated system that encourages data sharing among team members while ensuring transparency across various departments. It allows for a smooth transition through the various stages, from sales to service execution, invoicing, and reporting, creating a cohesive operational workflow. Furthermore, the modern, web-inspired user interface (UI) empowers employees to streamline their tasks by focusing exclusively on the critical information pertinent to their responsibilities. As a result of these improvements, organizations can anticipate not only heightened operational efficiency but also a more unified approach among their teams toward achieving shared objectives. Overall, this innovative solution is poised to significantly transform the service management landscape.
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Transform your service operations with mfr. Our innovative cloud-based software solutions for field service management simplify your team's duties while driving business expansion. Unlike traditional software, which often proves to be unwieldy and slow, our powerful and intuitive cloud platform enables both office staff and field workers to effectively manage and address a variety of tasks and challenges with ease. By establishing new standards, you can revolutionize your organization into a modern workplace and service provider. Improve the quality and reliability of your service team, gaining enhanced control through strategic planning and organization. Experience the ideal digital solutions customized for each task: streamlined and automated workflows significantly boost employee productivity. Achieving long-term success relies on data; with mfr, you will enjoy continuous visibility of all essential performance metrics (KPIs), allowing you to fully concentrate on guiding your company or service team toward their goals. By adopting these sophisticated tools, you will not only streamline your operations but also significantly enhance service delivery for your clients. This transition marks a pivotal step toward achieving operational excellence and fostering a culture of continuous improvement.
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FieldVu
VistaVu Solutions
Transform field management with seamless integration and insights.
FieldVu is an all-encompassing software solution designed for field management that integrates seamlessly with Business One and SAP Business ByDesign. Developed by VistaVu, this platform is specifically aimed at industrial field service organizations that seek to reduce costs and improve operational efficiency by offering scalable resources and accurate business insights in a single location. Key features include third-party billing, unit and job costing, supply chain and resource management, business intelligence tools, project management capabilities, along with work order management, scheduling, and routing functionalities. By adopting FieldVu, businesses can optimize their processes and leverage data-driven insights to drive growth and innovation. Furthermore, this solution empowers companies to adapt to changing market conditions and enhance customer satisfaction through improved service delivery.
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Mize Warranty Software
Syncron
Enhance warranty management, boost satisfaction, streamline operations effortlessly.
Mize Warranty software enables manufacturers worldwide to enhance and simplify various warranty operations, such as inspections, registrations, and service planning. By utilizing Mize warranty software, businesses can boost customer satisfaction, reduce warranty-related expenses, and enhance overall product effectiveness. The platform is designed to be user-friendly, easily configurable, and seamlessly integratable with existing systems. For those interested in discovering how Mize warranty software can optimize their warranty management processes and elevate service contract sales, scheduling a demonstration is highly recommended. Moreover, experiencing a live demo can provide valuable insights into its functionalities and benefits.