-
1
Spitch
Spitch
Transforming interactions with seamless, intelligent omnichannel solutions.
Our cutting-edge products and solutions operate seamlessly across various channels, including voice and text communications such as chat, video conferencing, and social media, thereby enhancing support services for both customers and employees. By emphasizing customer experience, we guarantee that feedback is addressed promptly without the frustration of complicated navigation. Our thorough examination of all interactions enables us to extract vital insights for refining sales tactics. The transition to digital and the automation of repetitive tasks via self-service options in both voice and text create substantial cost efficiencies from the very beginning. We distinguish ourselves in the industry thanks to our swift solution deployment, ready-made products, and advanced toolkits that facilitate quick modifications and ongoing enhancement by Spitch as well as our clients and partners. Our omnichannel virtual assistants excel at addressing both voice and text inquiries, managing a diverse array of tasks that encompass precise intent identification and comprehensive automation of standard customer requests in natural language. This powerful technology not only streamlines interactions but also lays the groundwork for ongoing improvements in service delivery, ensuring that we continuously adapt to the evolving needs of our users. As a result, we are not just keeping pace with industry changes but actively shaping the future of customer and employee interactions.
-
2
V2verify
V2verify
Swift voice authentication, enhancing security and efficiency effortlessly.
We have developed a Voice Biometric system that can confirm a person's identity within a mere two seconds of natural speech, functioning seamlessly across multiple platforms such as mobile, web, face-to-face interactions, and phone calls. The conventional use of passwords is increasingly recognized as insufficient for protecting identity and access, given their vulnerability to various security threats. One significant issue is cross-channel hacking, where an attacker masquerades as a legitimate user to trick agents into revealing sensitive information, creating a daunting challenge for service centers everywhere. By employing V2verify for both the authentication and authorization stages, we successfully prevent potential account compromises by cybercriminals. The swift authentication process and impressive success rates of V2 not only enhance the efficiency of the Interactive Voice Response (IVR) system but also strengthen security protocols. This improvement leads to a notable decrease in cost-per-call metrics, all accomplished without the need for any upfront capital expenditures. As a result, organizations can achieve a dual benefit of increased security alongside enhanced operational effectiveness, making V2verify an invaluable asset in today’s digital landscape. In a world where security threats are constantly evolving, our solution serves as a proactive measure to ensure safety and streamline user experiences.
-
3
NanoVoiceTM
My Voice AI
Revolutionizing voice technology for seamless, secure interactions everywhere.
My Voice AI has officially introduced its first product, NanoVoiceTM, leveraging tinyML for rapid speaker authentication, even on ultra-low-power edge AI devices. This innovative and patented technology is supported by our remarkable team of speech scientists who are at the forefront of advancing voice AI beyond just identity verification. Designed to operate without reliance on specific languages, it integrates effortlessly into various real-world scenarios and devices, ranging from cloud-based servers to mobile devices and ultra-low power chips. This showcases the remarkable capabilities of scientific progress, as it proficiently identifies audio recordings and spots attempts at spoofing, ensuring that the right person is recognized when voicing a random digit passcode. In today's tech landscape, voice technology is experiencing unprecedented growth, with speech serving as the fundamental medium of human communication. All cultures depend on speech to influence opinions, disseminate information, and build relationships, underscoring its essential role in society. Additionally, the increasing popularity of voice user interfaces has revolutionized how individuals interact with technology, enabling control through voice alone and fundamentally changing our device interactions. As the appetite for voice recognition technology continues to grow, it paves the way for enhanced communication and accessibility, creating a future where technology feels more intuitive and inclusive than ever before.
-
4
IDVoice
ID R&D
Unlock secure access with your unique voice identity.
Voice biometrics leverages the unique characteristics of an individual's voice as a means of authentication and to enhance user experiences. This technology is recognized by various terms, including voice verification, speaker verification, speaker identification, and speaker recognition. There are two main approaches for applying voice biometrics in practical situations. The first approach, known as Text Independent Voice Verification, enables users to authenticate without having to articulate a specific phrase. In contrast, the second approach, called Text Dependent Voice Verification, necessitates that users enroll by repeating a predetermined phrase, which is not confidential like a traditional password. Additionally, IDVoice accommodates both approaches, providing flexibility tailored to individual needs, and they can sometimes be combined to bolster security and precision. This versatility renders voice biometrics an effective solution across a wide range of authentication contexts, making it a valuable asset in today's digital landscape.
-
5
Illuma
Illuma
Revolutionizing voice authentication for secure, efficient banking solutions.
We provide efficient voice authentication and fraud prevention solutions specifically designed for contact centers serving credit unions and community banks, significantly improving performance in three essential areas. Our flagship product, Illuma, employs state-of-the-art signal processing, artificial intelligence, and machine learning capabilities. The voice authentication system functions unobtrusively in the background, swiftly and effectively verifying the identities of callers as they interact with contact center staff. By utilizing our advanced voice biometrics technology, we enable community financial institutions to combat fraud attempts and prevent unauthorized access to accounts with a technique that is challenging to mimic or deceive. Tailored expressly for community financial institutions, our solution is not only affordable and efficient but also secure, straightforward to implement, and user-friendly. Additionally, this pioneering system allows agents to reduce the time spent on the more tedious aspects of calls, enabling them to focus on assisting customers with their inquiries, issues, and transactions more swiftly. In the end, our solution significantly boosts both customer satisfaction and operational productivity for financial institutions, creating a win-win situation for all parties involved.
-
6
Phonexia Voice Inspector
Phonexia
Revolutionizing forensic analysis with precise, language-independent speaker recognition.
A dedicated speaker recognition system tailored for forensic experts, utilizing cutting-edge deep neural network technology, facilitates rapid and precise language-independent forensic vocal assessments. This sophisticated speaker identification software automatically examines a person's voice, assisting forensic analysts with reliable and unbiased vocal evaluations. Phonexia Voice Inspector has the capability to recognize speakers from recordings in any language. Additionally, it produces a comprehensive report that includes all the essential information needed to substantiate claims, enabling the effective presentation of forensic vocal analysis findings in court. By offering police and forensic professionals an exceptionally accurate speaker recognition solution, Phonexia Voice Inspector plays a crucial role in aiding criminal investigations and delivering vital evidence during legal proceedings. Its innovative features not only enhance the accuracy of speaker identification but also improve the overall efficiency of forensic analysis.
-
7
ArmorVox
Auraya
Revolutionizing voice security with intelligent, adaptive biometric solutions.
ArmorVox, developed by Auraya, is a sophisticated voice biometric engine that provides an extensive array of voice biometric capabilities for both telephony and digital environments. This cutting-edge solution not only improves customer engagement but also strengthens data security protocols. It boasts versatile deployment options, accommodating both cloud-based and on-premise setups. Utilizing advanced machine learning techniques, ArmorVox creates individualized background models tailored to each distinct voice print, guaranteeing peak performance. The system sets voice print thresholds grounded in real-world data, aligned with your specific security objectives. Additionally, ArmorVox's automated tuning features ensure its efficacy across a diverse range of languages, accents, and dialects. With its exceptional patented functionalities, ArmorVox empowers resellers to provide a more secure and robust solution that significantly enhances customer satisfaction and security measures. This innovative technology is a testament to the promising future of voice biometrics within an ever-changing digital landscape, paving the way for new possibilities and applications in various sectors.
-
8
Armour365
gnani.ai
Revolutionize security and satisfaction with effortless voice authentication.
Gnani.ai has introduced Armour365, an advanced voice biometrics system designed to combat fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This platform boasts a state-of-the-art fraud detection engine capable of recognizing diverse threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometric techniques, requiring less than a second of voice input for efficient authentication. Moreover, the system features dynamic passphrase capabilities, is adaptable to multiple languages and text variations, and integrates smoothly across different communication channels. The benefits include a reduction in average handling time exceeding 60 seconds, an impressive 80% improvement in fraud detection rates, and a notable surge of over 30% in customer satisfaction scores. In addition to these advantages, Armour365 serves as a holistic solution for businesses aiming to enhance their security protocols while simultaneously elevating the customer experience. With its innovative approach, this platform is set to redefine how organizations handle voice authentication and fraud prevention.
-
9
THREADS
Securus Technologies
Empowering law enforcement with innovative, actionable investigative intelligence.
Securus has partnered with top experts in investigative analysis and law enforcement to provide outstanding data analytics through THREADS. By merging Securus’ Secure Call Platform (SCP) with THREADS, they present the most comprehensive centralized data repository and powerful analytical software for corrections and law enforcement agencies. Users of Securus THREADS™ benefit from an unmatched centralized data hub, combined with the NextGen Secure Communications Platform™ (NextGen SCP™), which enhances their investigative capabilities significantly. Our Investigative Solutions suite is meticulously crafted to detect, evaluate, and unveil crucial data essential for thorough investigations. Leveraging state-of-the-art data analytics, voice biometric analysis, and verification tools, these resources adeptly handle large volumes of information, providing actionable intelligence and focused leads right when they are needed. This holistic strategy ensures that investigators possess not only the necessary instruments but also the confidence to make prompt, informed decisions. Ultimately, Securus THREADS empowers law enforcement to operate more effectively in their pursuit of justice.
-
10
ID R&D
ID R&D
Revolutionizing authentication with seamless, secure biometric AI solutions.
ID R&D is transforming user authentication by integrating advanced artificial intelligence and biometric technology, creating a highly secure and fluid user experience. Their innovative approach not only boosts security measures but also streamlines the authentication process, making it user-friendly and efficient. By combining in-depth biometrics research with state-of-the-art AI advancements, ID R&D has produced award-winning software capable of voice, facial, and behavioral biometric authentication. The company's mission is to provide a seamless and secure authentication experience for all users. Their technology is adaptable, performing effectively across various digital platforms, traditional interaction methods, IoT devices, and integrated hardware. Additionally, their voice verification software is designed to detect fraudulent activities, including those involving recorded or artificially generated voices. They have pioneered the first fully passive facial liveness detection software, which has undergone rigorous testing by iBeta and meets the ISO 30107-3 compliance standards. Continuous verification techniques, such as keystroke detection, further enhance security for both web and mobile applications. With these innovations, ID R&D is establishing a remarkable new benchmark in the realm of authentication. Their commitment to evolving security measures ensures that users can trust the authenticity of their interactions across all platforms.
-
11
Clients can now authenticate themselves over the phone in under 30 seconds, resulting in significant reductions in both time and expenses. By utilizing voice biometrics, you can swiftly access your clients' information while also identifying potential fraud attempts in real time. With voice verification, clients can be authenticated in as little as 3 seconds, allowing for a seamless experience that eliminates the need for complex passwords. This innovative technology empowers customers to use their unique voice signatures for authentication, streamlining the process significantly. Phonexia Voice Verify leverages Phonexia Deep Embeddings™, an artificial intelligence-driven speaker identification system that ensures rapid and precise speaker verification. As a state-of-the-art solution for contact centers, Phonexia Voice Verify enhances security through an intuitive and user-friendly interface that prioritizes efficiency and accuracy. This approach not only boosts operational effectiveness but also elevates customer confidence in security measures.