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What is 1Channel Workflow Automation?

1Channel Workflow Automation Software equips sales and distribution teams with the capability to develop no-code approval workflows that can be tailored with up to seven customizable levels. The platform sends automated notifications through email and WhatsApp, ensuring that approvers receive immediate alerts when an action requires their attention, while its built-in escalation and rejection protocols help to avoid stagnation in requests. Capable of managing a diverse range of processes such as order approvals, credit requests, returns, and stock replenishment, it also features workflow versioning that meticulously tracks modifications in approval standards over time. Furthermore, the software provides over 24 detailed reports that grant operations and finance teams valuable insights into the approval status across the organization, effectively transforming manual sign-offs into rule-based routing that aligns with each team's reporting hierarchy. This innovation not only boosts efficiency but also reinforces accountability and promotes transparency within the approval process, fostering a culture of continuous improvement and responsiveness among teams. By streamlining these workflows, organizations can expect a more agile operational environment that adapts to changing business needs.

What is 1Channel Payment & Credit Management?

1Channel's Payment & Credit Management module serves as an all-encompassing platform for distributors and FMCG brands, enabling them to effectively oversee incoming payments, enforce credit compliance, and monitor significant orders. The system facilitates both automatic and manual payment allocations for outstanding invoices, including various payment methods such as cash, cheque, and bank transfer, while providing real-time tracking of outstanding balances. Each customer is assigned a customizable credit limit, and in instances of credit breaches, three management options are available: halt all additional orders, allow one extra order, or suspend the account until debts are cleared. Moreover, the process of returns automatically generates credit notes, ensuring efficiency throughout. When orders surpass the retailer's credit limit, they are subjected to a configurable multi-level approval workflow, which can encompass up to seven authorization levels; approvers are notified via email or WhatsApp, and all decisions are carefully documented for auditing purposes. Additionally, the module includes a powerful suite of payment analytics that offers over 24 reports, supplying finance and sales leaders with essential insights into collections, outstanding liabilities, and the approval process's efficiency. Overall, this module not only fortifies financial oversight but also markedly enhances operational workflows, leading to better management of resources and improved service delivery.

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Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Contact for pricing

Pricing Information

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co

Categories and Features

Workflow Automation

Not specified

Categories and Features

Credit Management

Not specified

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