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Ratings and Reviews 0 Ratings
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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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What is Access People Planner?
This platform is crafted to optimize operations, reduce costs, and minimize errors, guaranteeing that care workers, clients, and management can swiftly access vital information. The robust reporting feature showcases all staff members alongside the status of their assigned responsibilities. Access Workspace for Care provides continuous updates that enable quick decision-making and actions across the entire care network, ultimately helping you conserve time each day. Its intuitive applications unify your Access products into one cohesive interface, delivering remarkable actionable insights. You can enjoy a holistic perspective of your care management activities in real-time, ensuring every service user task is finalized to meet regulatory standards. Moreover, important documents such as care plans can be uploaded effortlessly into the service user files, enhancing organization and access. This cohesive strategy not only boosts efficiency but also encourages better communication among all parties involved in care delivery, leading to an overall improvement in service quality. By fostering collaboration, the platform creates an environment where everyone can work together more effectively.
What is AMC Health?
Our dedication drives our mission to inspire individuals to pursue healthier and more independent lives within the comfort of their own homes. This commitment has evolved from years of valuable leadership forged through collaborations with healthcare providers and their patients. AMC’s sophisticated platform combines over 17 years of hands-on clinical experience with state-of-the-art technology to deliver real-time insights into patient health. Distinctively, it is the only FDA Class II cleared care management platform, backed by a wealth of peer-reviewed research, designed to create seamless connections between care teams, patients, and payors. This strategy emphasizes the importance of members, their living situations, their health, and their lifestyle decisions. By simplifying the engagement, education, and empowerment of individuals dealing with chronic health challenges, AMC Health plays a crucial role in facilitating timely clinical interventions and proactive health management. This ensures that individuals receive essential support precisely when they require it, thus enabling them to take charge of their well-being more effectively. Furthermore, our approach not only improves health outcomes but also fosters a sense of community and support among users.
Integrations Supported
Eptura
Learn Amp
Sysarb
API Availability
Has API
API Availability
Has API
Pricing Information
$245 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Access Group
Date Founded
1993
Company Location
United Kingdom
Company Website
www.theaccessgroup.com
Company Facts
Organization Name
AMC Health
Date Founded
2002
Company Location
United States
Company Website
www.amchealth.com
Categories and Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification
Categories and Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification
Home Health Care
Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Remote Patient Monitoring
Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing