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What is Adobe Customer Journey Analytics?
Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can ingest, process, and unify all types of customer data — online and offline — enabling sophisticated analytics that reveal insights in seconds.
By linking IDs from multiple channels and devices into a single unified profile, Customer Journey Analytics enables unlimited analysis of any data point across diverse channels without the need for SQL coding. Report-time processing delivers cross-channel insights within seconds, empowering teams to make informed decisions in the moment rather than waiting weeks for static reports.
A patented data governance framework provides governance capabilities that protect customer data — including data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information and helping marketing data remain compliant as privacy policies evolve. Transparency into the algorithms used to process and model data supports marketing compliance by giving teams confidence in AI-driven outputs. Teams can then support compliant personalization and engagement strategies by activating insights directly in Adobe Real-Time CDP and Journey Optimizer.
Generative AI and machine learning tools streamline analysis across billions of data points, automating segmentation, attribution, and propensity modeling to accelerate insight discovery. The Data Insights Agent enables teams to ask questions in natural language and receive instant visualizations and insights — without SQL or IT queues — making sophisticated customer analysis accessible across the entire organization.
What is AT Internet?
AT Internet stands out as a leading force in digital analytics on a global scale and is recognized as the top player in the European market, overseeing more than 20,000 websites and applications for numerous international brands across various sectors. Their innovative Analytics Suite Delta empowers businesses to refine their decision-making processes, foster long-term engagement with audiences, and substantially enhance their growth trajectories. This hybrid platform seamlessly integrates data from marketing and product teams, leveraging a robust technical foundation that ensures unparalleled flexibility, diverse integrations, and advanced predictive capabilities. Moreover, the solution equips employees with valuable, ROI-focused insights that are both reliable and accurate, leading to improved performance and substantial business growth. By facilitating informed decision-making, unifying different departments, and eliminating data silos, Delta significantly transforms how organizations operate and thrive in competitive environments. In essence, it not only enhances operational efficiency but also drives a culture of data-driven decision-making throughout the organization.
Integrations Supported
AB Tasty
Adjust
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Amazon S3
Drupal
Google Analytics
Klipso
Integrations Supported
AB Tasty
Adjust
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Amazon S3
Drupal
Google Analytics
Klipso
API Availability
Has API
API Availability
Has API
Pricing Information
Please contact Adobe directly for pricing information.
Free Version
Free Trial Offered?
Pricing Information
€335/month
2 packs:
* BUSINESS: No obligation. Try for 1 month, for free!
This pack includes:
-Fast & easy tagging (web & app)
-Dashboards, reports & data mining
-Flexible & powerful API
-Navigation & UX analysis
-E-commerce analysis
-Real-time data on all dimensions
-Real-time segmentation
-Priority support
-GDPR compliance
-Unlimited number of users
*PREMIUM
Contact us for pricing details.
This pack includes:
- Everything in the BUSINESS pack, plus:
-Real-time raw data streams
-Cross-device & cross-site analysis
-Built-in bridges
-Advanced navigation and UX analysis
-Premium SLAs
-Dedicated, specialized consulting
-4 certifications per year
* BUSINESS: No obligation. Try for 1 month, for free!
This pack includes:
-Fast & easy tagging (web & app)
-Dashboards, reports & data mining
-Flexible & powerful API
-Navigation & UX analysis
-E-commerce analysis
-Real-time data on all dimensions
-Real-time segmentation
-Priority support
-GDPR compliance
-Unlimited number of users
*PREMIUM
Contact us for pricing details.
This pack includes:
- Everything in the BUSINESS pack, plus:
-Real-time raw data streams
-Cross-device & cross-site analysis
-Built-in bridges
-Advanced navigation and UX analysis
-Premium SLAs
-Dedicated, specialized consulting
-4 certifications per year
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Adobe
Date Founded
1982
Company Location
United States
Company Website
business.adobe.com/products/customer-journey-analytics/adobe-customer-journey-analytics.html
Company Facts
Organization Name
AT Internet
Date Founded
1996
Company Location
France
Company Website
www.atinternet.com/en/
Categories and Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Categories and Features
Mobile App Analytics
A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking