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ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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What is 6connect?
Innovative network automation and provisioning solutions are now accessible to ISPs and enterprises around the world. These solutions are crafted for seamless deployment and integration, whether using the 6connect cloud or deploying ProVision within a secure firewall environment. Regain command over your network while avoiding the costly pitfalls associated with temporary fixes and manual resource management. The platform provides extensive global resource management, fully automated IP Address Management (IPAM), and simplified administration of DNS, DNSSEC, and DHCP. With a flexible data model, it efficiently supports multi-tenant permissions and integrates smoothly with RADIUS, LDAP, 2FA, and SAML2. It enhances integration, synchronization, and automation across various DNS platforms, ensuring that transitions are both efficient and straightforward. Users enjoy an intuitive DHCP configuration and scope management that aligns seamlessly with other systems they may be employing. From the allocation of resources to IP assignment, including Carrier-Grade NAT and IPv6 management, ProVision proficiently oversees all elements of IP addresses. A carrier-grade API guarantees swift integration across global systems, featuring excellent documentation while built-in peering workflows streamline operations—from email alerts to BGP configuration pushes and reporting—making all processes user-friendly and effective. This powerful solution not only optimizes network operations but also significantly boosts overall productivity, enabling organizations to meet their evolving needs. Ultimately, adopting such advanced solutions positions businesses to stay competitive in a rapidly changing digital landscape.
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Integrations Supported
Amazon Web Services (AWS)
Arista Converged Cloud Fabric
BlueCat Edge
Cisco Secure Cloud Analytics
Google Cloud Platform
Infoblox DDI
Juniper Identity Management Service
Kubernetes
LDAP
Microsoft Azure
Integrations Supported
Amazon Web Services (AWS)
Arista Converged Cloud Fabric
BlueCat Edge
Cisco Secure Cloud Analytics
Google Cloud Platform
Infoblox DDI
Juniper Identity Management Service
Kubernetes
LDAP
Microsoft Azure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ALEPO
Date Founded
2004
Company Location
United States
Company Website
alepo.com
Company Facts
Organization Name
6connect
Date Founded
2009
Company Location
United States
Company Website
www.6connect.com
Categories and Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Categories and Features
Network Automation
Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments