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What is AlterPoint?

Efficiently manage the configuration and backup of network devices using AlterPoint, a robust on-premise network management solution. Central to its offerings is the Network Authority Automation, which is supported by two additional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers depend on AlterPoint for hands-on management tasks such as configuring routers, switches, repeaters, bridges, and gateways, as well as backing up device configurations and developing scripts for both configuration changes and security management. Customer success is our foremost priority, which has resulted in the creation of the IgniteTech Customer Support Program, offering three tiers of service: Platinum, Gold, and Standard. Among these, the Platinum Support tier is particularly designed for our most committed and demanding customers, delivering an extensive suite of services along with the fastest response times for urgent issues. In addition, enhance your investment with IgniteTech’s Consulting Services, aimed at refining your network management strategies and ensuring maximum value from your resources. By utilizing these comprehensive tools and support options, your overall network management experience can be greatly enhanced, leading to improved operational efficiency. With a focus on innovation and customer satisfaction, AlterPoint is dedicated to empowering your network management efforts.

What is AdRem NetCrunch?

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools. NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

Media

Media

Integrations Supported

Synoptos

Integrations Supported

Active Directory
Amazon Simple Notification Service (SNS)
Asana
Clickatell
ConnectWise PSA
Freshservice
Jira
Jitbit Help Desk
LiveAgent
Microsoft Teams
Opsgenie
PagerDuty
Pushover
Ryver
SIGNL4
SMSEagle
Trello
X (Twitter)
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IngiteTech

Date Founded

2000

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/alterpoint

Company Facts

Organization Name

AdRem Software

Date Founded

1998

Company Location

United States

Company Website

www.adremsoft.com

Categories and Features

IT Management

Remote Access

Network Management

Not specified

Network Monitoring

Not specified

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance

Capacity Planning

Not specified

Cloud Monitoring

Not specified

Configuration Management

Infrastructure Automation
Node Management
Reporting Analytics / Visualization

Data Center Management

Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform

Database Monitoring

Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting

DNS Monitoring

Not specified

Hardware Monitoring

Not specified

IP Scanners

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Network Assessment

Not specified

Network Discovery

Not specified

Network Mapping

Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Observability

Not specified

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting

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