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What is Amadeus Rail Display?

Amadeus Rail Display is a sophisticated railway reservation system integrated into the Amadeus Selling Platform, designed specifically for travel agencies across the globe. This cutting-edge system allows travel agents to showcase rail journeys as a compelling and competitive alternative to traditional means of transportation, including flights and buses. By granting immediate access to current train schedules, pricing, and availability, agents can provide clients with a wide range of flexible and efficient rail travel options. Furthermore, Amadeus Rail Display not only enables agencies to broaden their service offerings but also enhances customer satisfaction while meeting the growing demand for environmentally friendly travel solutions. The platform also improves the overall management of reservations and financial transactions, ensuring that agencies can function smoothly and efficiently. As a result, this all-encompassing tool empowers travel agencies to excel in a dynamic market increasingly oriented towards sustainable travel practices, fostering long-term growth and customer loyalty.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Amadeus

Date Founded

1987

Company Location

Spain

Company Website

amadeus.com/en/travel-sellers/products/amadeus-rail-display

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Public Transportation

Multiple Route Support
Routing
Scheduling

Categories and Features

Public Transportation

Not specified

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