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What is AnswerFirst?
Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.
What is AimeReception?
AimeReception is an innovative software solution that functions as a virtual receptionist, creating digital avatars that are capable of seeing, hearing, understanding, and interacting with users. By leveraging cutting-edge AI technologies, it designs virtual humans that can perform a range of tasks typically handled at reception desks, such as welcoming visitors, guiding them to meeting rooms, and offering details about the premises. This sophisticated software can identify customers' faces and effectively lead them to their intended meeting spots. Serving as a virtual office assistant, AimeReception simplifies many routine reception duties while maintaining communication with human administrators when necessary. Its knowledge base is continually refreshed, enhancing its intelligence over time. It boasts features like object recognition, semantic segmentation, and capabilities in face, gender, and age identification, alongside OCR (optical character recognition), image search, and predictive analytics. Furthermore, it utilizes advanced text processing methods such as tokenization, part-of-speech tagging, keyword extraction, and the detection of synonyms and antonyms, as well as various techniques for information and relation extraction, all contributing to its sophisticated semantic search functionality. This comprehensive suite of features positions AimeReception as a vital asset for boosting operational efficiency within contemporary office settings, indicating its critical role in the future of workplace automation.
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AnswerFirst
Company Location
United States
Company Website
answerfirst.com/virtual-receptionist/
Company Facts
Organization Name
Aimesoft
Date Founded
2018
Company Location
United States
Company Website
www.aimesoft.com/aimereception.html