What is Moneypenny?

Moneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.

Pricing

Price Starts At:
$56 per month (20% off deal)
Price Overview:
$56 per month (20% off deal for life)

Integrations

All Moneypenny Integrations
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Screenshots and Video

Moneypenny App

Moneypenny App

Moneypenny App Moneypenny Portal Moneypenny App Moneypenny App

Company Facts

Company Name:
Moneypenny
Date Founded:
2000
Company Location:
United Kingdom
Company Website:
www.moneypenny.com/us/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English
Spanish

Moneypenny Categories and Features

Virtual Receptionist Service

Experience exceptional service with America's top virtual receptionists, who operate around the clock as an integral part of your team. They handle inquiries effortlessly, ensuring your customers are always greeted with a smile.

Managed Live Chat Provider

Our expertly trained Live Chat representatives, paired with advanced technology, are dedicated to engaging with your website visitors and transforming those interactions into loyal customers.

Live Chat Software

Our expert Live Chat representatives, equipped with advanced technology, are here to engage with your web visitors and transform chats into loyal customers.

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Legal Answering Service

Our skilled and knowledgeable legal receptionists understand the importance of effectively representing your law practice. They are dedicated to assisting you in reaching your business objectives by managing important inquiries and guaranteeing that your firm is consistently available to clients.

Call Forwarding Service

Operate from any location as our receptionists effortlessly redirect crucial business calls to you and your team whenever necessary.

Call Center Software

Our skilled receptionists manage your calls as though they are part of your company, delivering outstanding service to your customers around the clock.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you never overlook a call while allowing you to concentrate on what you excel at.

AI Voice Agents

AI Receptionists

AI Phone Answering Agents

Moneypenny Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Business owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super easy AI call service

    Date: May 11 2026
    Summary

    Great service for small business founders who have lots of people calling every day. It frees you up without the cost of either hiring a person or using a human answering service. My previous service charged twice what I now pay Moneypenny for AI.

    Positive

    How easy it is to get going. The staff do a lot to help you which is beneficial in the early days. I moved from a human answering service to this and was a bit sceptical but I am now sold and my customers are happy.

    Negative

    Unsure yet - the pricing is a little confusing at first as they offer human overflow which is priced differently

    Read More...
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