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What is AnswerFirst?
Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.
What is Answer United?
Discover the advantages of Answer United with a single phone call. Our telephone answering service is an economical way to boost your business's efficiency. We serve both small enterprises and larger organizations by providing a wide array of answering solutions. Maintain your connections without the burden of excessive communications. With our team of skilled agents, you can concentrate on the critical aspects of your business. Each incoming call is handled with customized scripts designed to meet your needs, which helps attract new clients while keeping existing ones happy. Enhance your operational capabilities through our award-winning US-based call center, always prepared to help. Our remote live answering service enhances your customer service experience, offering immediate responses even during busy times and outside regular hours. This ensures that your customers have access to assistance whenever they require it, thereby fostering their satisfaction and loyalty. By partnering with us, you can transform the way you manage customer interactions, making it more effective and streamlined.
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AnswerFirst
Company Location
United States
Company Website
answerfirst.com/virtual-receptionist/
Company Facts
Organization Name
Answer United
Date Founded
1965
Company Location
United States
Company Website
www.answerunited.com