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Ratings and Reviews 0 Ratings
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What is Apollo Answering Service?
With our 24/7 receptionists at your disposal, you can ensure that every call is answered without fail. This continuous support empowers your team to seize more leads and improve their chances of closing deals. At Apollo, our skilled receptionists efficiently route calls to the right personnel at crucial moments, allowing for uninterrupted workflows and sustained productivity. No matter the time of day, your customers will always interact with courteous receptionists who are adept at collecting essential information about their queries. We prioritize less urgent matters, notifying your on-call team of critical issues in a timely manner, while routine inquiries are summarized in a daily report for your office staff’s convenience. By filtering calls, our receptionists ensure that urgent communications and new business opportunities are relayed to you immediately, replicating the effectiveness of an in-house receptionist, while other questions are easily sent to you via email or text. This organized approach not only improves communication but also enhances your business's professional image, allowing you to focus on what matters most: growth and customer satisfaction. Ultimately, our service guarantees that your business remains responsive and connected, regardless of the hour.
What is AnswerFirst?
Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Integrations Supported
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Apollo Answering Service
Company Location
United States
Company Website
apolloansweringservice.com
Company Facts
Organization Name
AnswerFirst
Company Location
United States
Company Website
answerfirst.com/virtual-receptionist/