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What is AppHelp?

As customers navigate their digital journeys, they encounter diverse support needs. Position yourself as a trusted advisor by delivering training solutions that ease the transition to new services or improve current offerings with ongoing assistance. By outsourcing your productivity support tasks, you can focus on your core business goals tied to digital transformation. AppHelp offers a comprehensive suite of migration, onboarding, and continuous support services that enable you to meet and exceed the expectations set by Microsoft and Google’s Cloud Partner Programs. Help your small and medium-sized business clients lower their on-site IT costs with a solid Help Desk solution that can effectively diagnose and resolve issues across a range of platforms, from cloud applications to networking devices and computers. Empower your business clients to take part in the intelligent revolution by providing all-encompassing IoT solutions that integrate devices, applications, and consistent support. Furthermore, AppHelp extends remote assistance for security systems, access control, audio/visual equipment, and an extensive range of other technology needs, ensuring comprehensive coverage for your clients. By providing such a wide array of support services, you not only build stronger relationships with your customers but also significantly improve their overall satisfaction and success in the digital landscape. Ultimately, this commitment to exceptional support will differentiate your business from competitors and solidify your reputation as a leader in the field.

What is Achieve?

Advisors, faculty, and staff can easily publish their available appointment times directly into either Outlook or Google Calendar. Our advanced two-way calendar synchronization feature allows students to book these appointments in real-time, providing the convenience to schedule from any location, at any time, using a variety of devices. Once an appointment is made, it automatically populates the calendars of the advisors, faculty, or staff, ensuring seamless integration. Kiosks also present an effective solution for both centralized and decentralized student service centers, enabling students to check in for scheduled and drop-in appointments through virtual kiosks, QR code scans, or card swipes. We take pride in offering the leading student-centered queue and case management system tailored for higher education institutions. The intuitive interface allows users to take notes, upload essential documents, and create referrals during appointments conducted in-person, via Zoom, or over the phone. In addition, faculty are empowered to proactively connect with students who may be exhibiting at-risk behaviors through focused progress report campaigns, ensuring that students, their advisors, and the academic support team are quickly made aware of any issues. This holistic system not only fosters a nurturing environment but also enhances communication and collaboration among all individuals involved in a student's academic pathway. Ultimately, our commitment to innovation and support equips educational institutions with the tools needed to prioritize student success effectively.