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What is Aquant?

Aquant provides service leaders, agents, and technicians with crucial insights at the precise moment they need them, allowing them to craft service experiences that are genuinely captivating. Often, the complexities of service are overlooked as products grow more sophisticated and customer demands increase. Additionally, the search for proficient service professionals can be a daunting task. This is where our expertise comes into play, helping you elevate service from a basic function to an extraordinary experience for your customers. By transforming specialized knowledge into user-friendly information for all technicians, you empower them to thrive in their positions. Furthermore, you can achieve a clearer understanding of your team's performance while benchmarking your key performance indicators against those of industry leaders. With essential insights into your workforce, customers, and equipment, service leaders are equipped to make more strategic and informed decisions. Our ultimate aim is to enhance the service experience, ensuring that every interaction not only meets expectations but also leaves a memorable impact on customers. In a world where service excellence is paramount, we strive to redefine what’s possible in the realm of customer engagement.

What is Allstacks?

Allstacks leverages machine learning algorithms to evaluate data from the software delivery life cycle, identifying potential delivery risks, insights, and anticipated results for engineering teams. Our platform for value stream intelligence offers a comprehensive view across all your projects and tools by collecting and assessing historical work data and behavior from the most widely used engineering software available. With an incredibly user-friendly setup, you can get started in under two minutes. By consolidating all your tools and data into one intuitive platform, Allstacks enhances your engineering team’s efficiency and boosts their capacity to deliver exceptional software products effectively. Moreover, this integration fosters collaboration and streamlines processes, allowing teams to focus on innovation and quality.

Media

Media

Integrations Supported

Apache Subversion
Azure DevOps Server
Bitbucket
CircleCI
GitHub
GitLab
Jenkins
Jira
Mattermost
SAP Store
Slack
Trello

Integrations Supported

Apache Subversion
Azure DevOps Server
Bitbucket
CircleCI
GitHub
GitLab
Jenkins
Jira
Mattermost
SAP Store
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$400/per contributor per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aquant

Date Founded

2016

Company Location

United States

Company Website

www.aquant.io

Company Facts

Organization Name

Allstacks

Date Founded

2017

Company Location

United States

Company Website

allstacks.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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